Radisson Hotel Astana
388 reviews
November 23, 2023
Good place
November 16
Due to work circumstances, I travel a lot and often stay in various hotels. This is probably the first time I've encountered such an amazing level of service at Radisson Astana. The rooms are comfortable and clean. The staff is amazingly polite and helpful. Delicious varied food. I would also like to thank the staff of the lobby bar and restaurant for their attentiveness, politeness and courtesy!
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November 22
The hotel is excellent, better than all the local hotels. Good Internet, which is rare for local users. In general, the level and Western roots are felt. An order of magnitude higher than the local 4* hotels from the top 3.
But! The price, guys, is 3-3.5 times higher than that of local hotels, if you take it on Booking. If you take it directly at the hotel, the price is 4 times higher. The price for a standard without breakfast is 70 000t at the Booking and 80 000t directly.
This is, of course, impressive, and there is nothing for this price in the hotel. At the same time, the hotel is fully loaded, mainly by foreign groups (Chinese, Europeans).
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October 11
It's not a bad hotel, but it's not so young anymore. I liked the breakfasts, the staff is smiling and friendly. I didn't like the location very much, all the traffic is in the new part of the city, and the hotel itself is located in the old part across the Ishim River. Constant traffic jams from the center of business and trade activity in Astana add 15-30 minutes to the hotel, especially a large traffic jam in the area of the Tent shopping center. The room price is adequate.
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October 5
The hotel is good, but definitely not a top five. The rooms are old, but comfortable. Do they bring a shaving kit and toothbrushes at the wedding?! Strange. The breakfasts are good, hearty, they cook a delicious omelet, there are freshly squeezed juices. Spa in the nearby fitness center - draw conclusions. It takes a long time to walk through incomprehensible corridors. There is a supermarket next to the hotel, and a beauty salon opposite. There are not many McDonalds and several bars. The center of new Astana is a 40-minute walk away. There is a large shopping center nearby. Overall, a good four.
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September 8
My favorite hotel in Astana, rooms after renovation, excellent cuisine, good breakfasts. Very cozy, conveniently located, close to the center, can be reached in 30 minutes. Nearby shopping malls, banks. Great for events
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October 20
An amazing hotel! However, as always any Radisson hotel. The staff is as customer-oriented as possible, eager to help and solve any wishes. The breakfasts are varied with a great selection of drinks. Definitely five stars!
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June 25
A wonderful hotel. Excellent sound insulation with the street and between the rooms. There are batteries in the room, so you can also stay here in winter.
The room has a refrigerator, a kettle and disposable tea and coffee bags. The bathrobe and disposable slippers are of excellent quality.
A large selection at breakfast. Very high-quality vegetables and fruits. I only lacked vegetable protein - chickpeas, hummus, mukhamara. Separate respect for teapots for brewing tea and herbal supplements.
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September 27
My beloved Radisson, as always, everything is on top! Friendly staff, clean cozy room, Wi-Fi, Swiss table is very diverse for every taste.
Beautiful territory. Only positive emotions remained.
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October 27
This hotel is ideal for conferences. Magnificent, brightly lit and well-equipped halls allow you to gather many people at once in very comfortable conditions
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July 18
For many years now, I have only stayed here when I fly on business trips. Very cozy, clean and beautiful hotel.
It's nice to receive compliments every time as a regular guest. It makes you come back to you again and again 😍
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October 25
Chic and rich, it smells of prosperity and aristocrats, marble and mahogany, coffee and a wine cellar, the lobby impresses everyone who comes here for the first time with its chic and thorough beauty. The situation pushes to scale in thinking, fantastic contracts are concluded here, I often meet famous people
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October 23
It is a very good hotel, the staff is friendly and courteous. The accommodation included breakfast, a full-fledged buffet. I could still have lunch and dinner, but I was busy at that time. The location is good. We did a massage at the spa, it was great.
Everything is clean and beautiful.
Minus one - sometimes there was a smell of smoke, not far from the private sector, they heat it with coal.
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October 8
Absolutely everything is at a very high level.
The rooms are excellent, the catering is just at a high level.
The location of the hotel is quite convenient for every taste.
I liked everything, thank you.
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October 7
Events were held in the Saryarka hall in general. Beshbarmak is a very tasty respect to the chefs!!! Everything was fresh. At the end of the event, the waiters brought disposable dishes, which is very convenient for Sarkit.
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September 27
Pompous. Clear. There are always free parking spaces. Delicious food. Cafe and sommelier's room behind the glass. Delicious movenpick ice cream. It's expensive, of course, but acceptable.
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September 17
A luxurious and comfortable hotel. The breakfast buffet is just wow. The staff always tries to help in everything.
A room with a magnificent view of the city.
Beyond praise.
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October 13
Impeccable, perfect service, you feel maximum comfort, I express my appreciation and gratitude for the excellent WARM welcome!! thank you!!!ALWAYS CHOOSE A Radisson @
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September 10
Beyond all praise! Friendly staff, great breakfasts, but the spa has to be booked in a couple of days. Very convenient logistical location.
I plan to book a room here next time.
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October 29
As I said, the ideal hotel in the center if you come on a business trip for a couple of days. The staff tries to help with any requests. The Swedish breakfast line is great. In general, they adhere to the world standard.
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June 29
A pleasant hotel, the rooms are clean and spacious. The breakfasts are delicious, the location of the hotel is very convenient. You can get to any point of the city in a short time.
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August 14
The hotel is not bad. It can be said that it is very good.
A wide selection at breakfast. The rooms are clean.
But expressionless at a business lunch. The hall is not very cozy for meetings and negotiations.
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October 1
A chic hotel, an excellent management team, everything is clear and to the point, professionals, delicious cuisine and friendly attitude from all employees
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October 23
A good hotel, presentable view, conference rooms are equipped. The restaurant offers you a very varied menu. Try the desserts! But fruits are cut, unfortunately
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January 26
Nice hotel, helpful staff, nice room and excellent breakfasts.
A small question to the specialists of the lobby bar, as a wish: it would be good if the staff were guided by the menu and were more efficient. Taking into account the age and sincere desire to help , we regarded the shortcomings as a lack of experience . Overall , everything is fine. We recommend it )
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January 15
The hotel is five stars. Conveniently located. Excellent service. Delicious, varied breakfasts. Lunch and dinner are also available. The staff is polite, they will explain everything you need. There is a SPA, a fitness room. Beautiful interior. Rooms for every taste and budget.
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January 17
A very nice hotel. Corresponds to the stated five stars. Friendly staff. All issues are resolved promptly. You can use the spa and fitness room. The breakfasts are very tasty and varied. Lunch and dinner are also available. There is a walking area nearby. Not far from the sights.
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September 20
Nice hotel. Corresponds to its status. The location is ideal - on the riverbank. Clean, quiet, cozy.
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July 22
Radisson is one of the most beautiful hotels in Astana, where you will visit again and again!!! Its spacious lobby interior, in a classic style, fascinates and attracts!!! Reflections in mirrors, which are not few, fascinate visitors with the infinity of space!!! The sounds of live music on the piano add solemnity and spiritual harmony to the room!!! The wine library behind the transparent wall of the hall attracts with a variety of exquisite brands of wines from sunny Italy!!! And the G- SPA Salon on the 4th floor offers SPA treatments and various soothing and toning massages for clients!!!
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June 11
The hotel gives the impression of being abandoned - empty halls next to the reception, there is no restaurant downstairs, only an over-price bar. The breakfasts are not bad, but not wow. I expected more, the same Radisson in Chelyabinsk was better
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January 27
Very polite staff, delicious breakfasts, any issues are resolved immediately, without any delays. The breakfasts are delicious, a good spa and fitness room, there is food for every budget and taste, a beautiful walking area, as well as many attractions nearby. The hotel meets the stated 5 ⭐️
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June 4
Solid three stars or weak four, but does not correspond to 5 stars in any way. The room is old, the carpet on the floor is dirty and has a terrible smell. There is no shower stall and all the water flies to the floor around the room, which makes the floor slippery. The Internet is not working. The only good breakfast is the second star for it, but it's not worth checking in for. At the same time, the price is high, which clearly does not correspond to the level.
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December 22, 2022
Высокий уровень, соответствующий сети. Расположение отличное. Прекрасные большие и удобные номера, отличные кровати - высыпаешься полностью. Сотрудники очень доброжелательные, всегда помогут. Завтраки - очень хорошо, и что особо удивило - завтрак с собой при раннем выезде. Я заказал его ко времени, пришёл - и там и огромное количество нарезок т овощей, так и горячий прекрасный омлет. Это очень понравилось, спасибо - почти всегда даже в люксовых отелях с собой дают только холодное.
Из небольших недостатков - видно, что отель не сегодня введён в эксплуатацию, но не критично.
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March 4
We were in February 2024, friendly staff, good breakfasts, very well cleaned rooms!The only but..the staff never greets the guests (this should be taken into account by the HR managers), but the staff is very wonderful at breakfast, they will always help and explain, dishes are removed from the tables! The impressions of the hotel, first of all, depend on the work of the staff (and first of all, it concerns the reception).I really liked the people in Kazakhstan - open, kind, hospitable!Prosperity to this country!
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May 11
I liked the hotel, the breakfast was delicious, the rooms were tired, but clean. To the center, 20 minutes on foot, it is better to take a taxi. We didn't see any walking areas nearby))) Overall, it's not bad.
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September 7
Banquet hall for the conduct of the event on the 1st floor there is a convenient separate entrance/exit, a large reception hall, but the ceilings in the banquet hall are low
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May 27
For a chain hotel, it's sooo weak.
I booked a hotel with a swimming pool, in reality I mean the pool of the fitness center in the next building!
Through a bunch of stairs and passages, very small, and besides, it is always occupied by sections. No one warned, they went in vain.
The staff is poorly trained.The room is smoky, with a foreign smell.
The breakfast is great! The location and the view are good.
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April 16
One of the first 5-star branded hotels in Astana. A great place for events and meetings. There is a cigar bar. The rooms look good after renovation
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November 17
Very tasty dinners, wonderfully organized service, all with love, I will recommend
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April 10
Fire! The kitchen is top class! The service is excellent! I liked everything! I advise everyone who will be in Astana! We walked from the heart, with dancing and attractions!
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June 28
Delicious breakfast, nothing was explained at the reception, well, we basically didn't ask. The rooms are well ventilated, the standard iron in the room almost does not heat, they brought a normal one.
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June 26, 2023
Чисто. Обслуживание на высоком уровне. Кухня вкусная. Расположение удачное. Персонал вежливый, обученные. Кондиционеры работают. Соответствует международному уровню. Уютно. Можно ещё раз приехать.
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July 26
He doesn't pull on his stars. An old hotel, the smell of tobacco in the corridors. The kitchen is a C-minus. We changed the room twice, we didn't understand what a room with two separate beds meant.
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May 9
It's not difficult to get good reviews. But really, this is a bad "three-piece" with a missing service. The bottom was broken today!!! We booked a room for three adults on Expedia and asked for a Twin bed, well, it is logical to imply an extra bed. Everything was paid in advance and it was clarified in the armor that there were three adults))) and at the reception they just give us a King size bed and offer three men to sleep on it)) apparently one at a time, well, or all together, actually depends on our wishes))) after long discussions, apparently as an exception, we were given an extra bed - a wretched shaky cot with a terrifying mattress and protruding screws (( of course, we arrived around 12 at night and it was absolutely pointless and useless to argue at the reception, to leave for another hotel too … The hotel from the entrance repels with an unpleasant smell and, well, an absolutely non-client-oriented reception. It is impossible to sleep in an extra bed, pure mockery for the back. In short, there are better and more pleasant places in Astana
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September 7
I love this hotel. I meet my friends here often. And I also like their events, the organization of exhibitions
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October 31, 2023
A good five. Well-trained staff. Beautiful view from the window. Coffee, tea, iron in the room. The restaurant is delicious. Perhaps I'll stop here again
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January 24
The staff is polite and helpful. Delicious breakfasts. Convenient location. We stayed for 2 nights. Everyone is happy.
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September 22
A branch of the column hall of the House of Unions. A huge tired palace from the Soviet Union. There is more discomfort than comfort. I do not recommend it
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June 1, 2023
Прекрасный отель , достойный сервис . Были в командировке с супругом в мае 2023 , три недели прошли на одном дыхании. Отдельная благодарность официанту Диаре . Более тактичного и предупредительного человека встретишь редко , руководству отеля и ресторана Капри следует обратить внимание на ценного сотрудника , она справиться с более широкими обязанностями и гости будут в восторге . Мы с удовольствием вернёмся к вам .
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January 5
Excellent hotel, Radisson, Rixos, the highest level, qualified, competent specialists work in it, we can say, world-class👍👍👍🇰🇿🇰🇿🇰🇿
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