The big train station is new and convenient, everything is there to eat, the Internet was in summer, the air conditioning worked well, there is a luggage storage. Convenient access to the platforms
A great train station. There is a place to eat, sleep, and a good playground. A children's steam train rides around the station. The station is new, clean, well-maintained..
In a word, repairs are needed inside the station and around the station, it was raining, the technician did not have time to collect a puddle, all the water entered through the front door, it was inconvenient for passengers to enter, the tiles on the stairs at the entrance through one are broken or missing altogether, this is still the capital, it's a shame in front of the guests, the benches are cold and there are few of them.
A good popular railway station in Kazakhstan.
Transit routes run through the station.
A little confusing. But equipped with escalators.
There is a catering service
Cash desks of KTZ and other agencies.
Tickets are more expensive in agencies.
The stops are warm. What attracts drunks. Sometimes it's scary to enter, let alone sit on the couch there. It's either regurgitated or defecated. The stench is indescribable. And this is the capital?. In the very CENTER, so to speak, of the WORLD ARRIVAL of passengers.
A great place, unusual architecture, good repair of the interior, everything is very functional and convenient. It turned out to be a very thoughtful and convenient train station.
Astana city train station has shops you can eat inside I went to any city I travel privately by the Astana Karaganda route. I don't like gaming machines, I think they are not appropriate there, after all, state buildings
The wrong impression of the capital upon arrival was experienced by all the old stairwell in terrible condition!Rude cashiers and baggage-checking staff!and also taxi drivers who do not give passage at the exit!prices are cosmic in all sales departments!The reference is aggressive!and the smell inside is not pleasant!It's like I didn't come to the capital, but some kind of gloomy city!my first impression caused a series of discontent!not the impression I would like to feel!Besides that, pickpockets!the wallet was stolen and was not found even after contacting the police!
Nur Sultan-1 railway station makes a good impression. Polite staff. There is a place to eat . The waiting rooms are comfortable. The station and the adjacent territory are clean
I don't like that there are a lot of homeless people in the waiting rooms, but they have nowhere to go, so it's tolerable. And as usual, everything is chaotic, there are a lot of people, but this is a train station.
The toilet is very shameful for the station of the capital of the state, the benches are partially broken, have a very sad appearance, the escalators are constantly under repair, the food is very unpetitious
I have a railway education, but I did not go to work there. Although it's a good start to a career. Being as a passenger is convenient. Entering the station, an employee will greet you, ask you to put the bag in a device for scanning the contents, after which you go further in search of your route, where the station attendants will tell you exactly where, which way and how you have to go, as well as by what time (whether you manage or not). They are not indifferent, they are ready to help in any way they can. And if you have ordered a train ticket, for example, on the Astana - Arkalyk route, then if suddenly you do not have time to get to Nurly Dol, then after reaching the old station in 2 hours you will easily have time.)
Hello, this is a wonderful place. There are more boutiques here than in the old train station. A spacious, bright waiting room, many places where you can have a snack. This train station is much better than the old train station!
I thought I would not write a review, but a tribute to the time itself and I ask you to take a photo of the zone when they are doing repairs. There are so many people saying goodbye and meeting that such events need to be photographed and left as a souvenir.
They are very responsive , people who work too , no matter how you ask , they will answer and sit down and show you , the only thing you will have to do with the passage is to carry packages through the underground passage and up the stairs .
An ordinary train station, as in many cities of Kazakhstan (not Nurlyzhol), the waiting room is small - you will not find free places, the toilets are paid and not very clean, plus there is a parking lot and a bus station nearby!!!
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Anonymous review
October 4, 2023
A huge new train station. It's difficult to navigate alone for the first time. It looks like an airport. There are several floors with large waiting rooms and escalators directly to the right path. There was only one toilet open on the 4th floor, it was unclean, there was no paper. Overall, a good impression. The ticket offices are also on the 4th floor (at least where we were, maybe on other floors too)
I saw off people on the 117/118 train on July 22, arrived at the station, there is a queue in front of the entrance at 5 a.m. then, well, okay, then we go inside and look at the scoreboard, and it functions at 40%, the benefit of the route we needed was displayed and it is clear that he is late, we went to the help desk, we were informed that the delay at 1.50 We went up to the second floor, there are no seats, and it's stuffy, the air conditioners either can't cope or don't work, and it's hard to stay for almost 2 hours in such conditions, we left with the guests of the capital. Later, I started looking for the phone number of the station, so it is paid (there is a free information desk at the airport, and it turns out to be paid for the railway, which is subsidized), I got through and we were informed that there was already a delay of 2 hours and 20 minutes. After a while, I called again for a paid certificate, there was already a delay of 2 hours and 50 minutes... And later I read that such delays have been going on for weeks. The question from here is, what kind of disrespect for compatriots and guests of the capital? What kind of image do you create? People have to wake up at 4 a.m. to catch the right flight, and as a result, they leave closer to 9 a.m. Being in terrible conditions at the same time.
PS: the toilet is not working.
A huge, comfortable, clean train station. Everything is quite clear and simple.Of course, if you are late, it will be problematic, since the area is of impressive size. It is better to come in advance and have another snack, since there is a place to do it here)))
As it is already customary to talk about Astana, there are right and left banks! The right bank, this is what reminds us of the city of Tselinograd, this is my love, and the station on the right bank, this is also the history of this city! We would still have new cars and reasonable prices, and there would be no limit to happiness!
The train station is worse than the airport, the workers are not responsive. They are trying to get rid of you as soon as possible, they do not want to issue documents in case the train is late.
My favorite train station in Astana is the oldest, but they work very professionally, in all areas of issues, they are treated competently and politely.
it 's very cold inside in winter , and the dispatcher seems to be constantly chewing something , it 's not clear what the hell , but if you come up to ask again , they will say they are clearly mocking people
This station has two entrances and exits. There is a monument nearby that used to be a fountain. There is a yellow head with a tube next to the monument. It's a good place.
The middle station, at the exit, is met by taxi drivers, with fantastic prices. It is better to use Yandex taxi or its alternative upon arrival.
The same applies to food prices at the station, they are high
Terrible train station! It's dripping from the ceiling everywhere, and there's not a single outlet in the entire train station to charge your phone. There are beggars everywhere. Repairs probably haven't been done since the 90s.
It is convenient in terms of compactness, has a separate entrance and exit,an escalator passage for 2-3 ways,parking is paid by card, you can pay by cash and in terminals at the exit, the building has almost everything
I live in this area myself, it's a sin not to put a 5 check-in station like the drunks station bomi everywhere and so inside it seems to be done normally
Convenient Parking, 100 tenge per hour.
I got a little confused with navigation at the station, but the station staff kindly helped me. There are elevators and escalators, convenient with suitcases.
The train station as a train station has everything to wait for. There are a lot of ticket offices, in principle, you can quickly get a ticket. Flogging is free for 15 minutes, if you pay more at the check-out through the terminal.
The train station is a disappointment, the escalator did not work, there are no ramps (!!!), people rushed to the 2nd and 3rd paths with bags, with children, through tunnels, through the 2nd floor, posing a threat to safety. The situation is the same at Almaty 1 train station. And these are the capitals of the country!!!
It's a good train station, but I take one star for installing billboards advertising bookmakers. In general, it is necessary to prohibit the advertising of books at the legal level.offices at airports and train stations. Not only will you meet them at every step in the city, but they have also leaked here. I take away the second star for the fact that the porters demand too much money for help with the transportation of luggage. Of course, I understand that they also need to feed their families, but you can put a fixed price. The information bureau says from 500 to 2500 tenge, but in fact they require up to 7000 tenge. Otherwise, everything looks and works pretty well!
I liked the station, there is a dining room nearby, which is important for visitors, the station staff is polite, everything is shown, explained. This is how it should be in the capital.
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Юрий
Level 15 Local Expert
January 8
This train station is like a thread connecting the past, present and future. An absolutely vibrant and dynamically developing place. Yes, such stations are a model of competition for air transportation.