Raschetno-spravochny tsentr № 1 Pervomayskogo rayona
176 reviews
April 6, 2024
Spacious room, all public services in one place. There is a "One window" and a calculation and reference center and a passport office for the Pervomaisky district of Minsk. Navigation in the shopping center is incomprehensible from the word at all, it is very difficult to find an entrance.
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1
March 11, 2024
We gathered all the settlement centers of Pervomaisky district in one place. There are a lot of people. It's a very long time to wait for your turn. If earlier it was possible to solve the necessary issue in 10 - 15 minutes in your RSC, at the moment it took much more.
In a word, it couldn't be worse.
And how to get there for the elderly, to overcome such queues is a horror.
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12
May 18, 2024
This is a complete horror... We have gathered all the RSCs in one place and you don 't have to sit in queues for an hour ... I spent 3 hours in line to submit my passport documents.. Where has this been seen... Of all the 8 existing windows, only 3 were working.. When there was a RSC on ostroshitskaya, there were never such queues ... "Half a life" needs to be spent in a queue to make documents for your own money (((
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11
1
June 18, 2024
The room is very beautiful, it's a pity that some employees have not learned how to communicate with people, such as 18.06.24 Kazakova Ekaterina Olegovna, who is prevented by visitors from sitting on the phone during working hours and who allows phrases such as "I can't read YOUR THESE" in communication with citizens
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3
1
December 10, 2024
Everything was done quickly and efficiently.
The terminal for issuing coupons did not work temporarily, an employee of the center handed them out manually.
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June 24, 2024
3 hours in line!!!! because there is not a single consultant in the room, and you can not count on the help of boorish employees. There is one folder with sample applications for the whole crowd of people. After filling out the forms, they promised that they would call me at the old number, but this did not happen. I had to sit in the second queue.
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4
September 4, 2024
The service is good, the staff is polite and friendly, but the waiting time is more than 3 hours in line, this negates all the advantages.
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July 11, 2024
It's a sad place. Be prepared to spend a few hours here. There are only 2 specialists working (I wonder what the others are doing).
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3
May 31, 2024
We brought together all the specialists from the microdistricts in one place. There seem to be a lot of jobs, but still 2-3 specialists work for the entire Pervomaisky district. Because of this, the queues are simply unrealistic, the average waiting time is 45 minutes.
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5
August 28, 2024
It's disgusting. Who came up with this innovation. To get a certificate of the composition of the seven, you need to wait 4 hours (while you have a baby at home).
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2
July 19, 2024
Of the 9 jobs, only 3 were working.
Waiting in line takes more than 1.5 hours.
And so everything is fine:interiors and furniture
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2
March 18, 2024
Before opening such places, hire a sufficient number of qualified employees who, firstly, know how to work with computers and type more than one letter per minute, and secondly, they will be able to provide proper service to the number of people who come to you.
Waiting 5 hours in a queue is no longer funny!
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13
1
June 30, 2024
There were not enough simultaneous operators, but maybe this is normal for evening time. I would also like, for example, a memo on what is needed to exchange a passport (which documents to have with you) to lie with the samples.
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1
May 15, 2024
Everything looks very modern, there are places where you can sit while waiting for your turn, there are tables for filling out documents, at the entrance there is a help desk where you can ask exactly where to go on a matter of interest.
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3
September 22, 2024
Convenient location, you didn't have to wait in line for a long time. Everything is fine!
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July 24, 2024
The average waiting time in the queue is 1.5- 2 hours. Keep in mind. And this is in the afternoon from 14.00 to.16.00. I'm afraid to imagine what's going on in the evening
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1
February 10, 2024
You ask a question, the answer does not arrive!
It is impossible to get through!!!!
And I am silent that in this RSC they do not give a duplicate message, they give it everywhere where I applied, but they do not give it here!!!! And because of this, I have to pay double tax, at the new place of residence and at the old one, and without a duplicate message, I can't prove that the person is already registered at the new address!!!
And for a minute, all this has been going on since October!!!!
I have been paying tax for 5 months for one person at two residence addresses!!!!!
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6
December 29, 2024
There are a lot of people, but everything is fast and professional..Solved all the issues. Actually, I liked Persha, it's beautiful and functional...
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August 6, 2024
The work is built terribly, an electronic queue without a terminal, you sit in line for at least 1.5 hours, there are not enough specialists, everyone is tense.
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1
October 31, 2024
Convenient, functional. The staff will always tell you. 👍🏻
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August 28, 2024
Previously, inquiries were made much faster . Now I have served 2 three - hour visits to the cash register center .
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February 14, 2024
You can actually get through by phone 215-88-88 after waiting for about 30-45 minutes, while some of the information is not available (about payment via erip, about paid registration of passport applications, etc.). I sympathize with all callers.
I have no idea yet what is happening in the RSC itself, which united all the RSCs of the Pervomaisky district, but it's scary to go.
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12
June 21, 2024
I had the number s214 taken at 18:14, the number s201 was on the scoreboard - it would seem that I would do everything quickly.
I was called an hour later! At 19:18 I was invited, the documents were checked and after 5 minutes I was free.
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April 6, 2024
I liked it, good repair, everything is modern, but I waited in line for an hour with pennies. It's especially funny that when the shopping center opens, older girls fly like a torpedo to the RSC, shoving everyone around
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2
March 13, 2024
The signs are small, especially in the common room, and you can't clearly see between the shops, it feels like hiding from the public.
The repair is not bad and the idea is, however, the new name is not clear to everyone.
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3
September 27, 2024
To receive a ticket, you need to queue at the reception. Kiosks that issue coupons for information.
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July 17, 2024
A simple question: where in this RSC can I make copies of documents?? This is important and often necessary. No one knows:(((
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October 4, 2024
The service is super. Everything is fast and clear. Thank you
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1
March 2, 2024
It's just a horror! To define the whole huge area in one center. People settle down in the hall like herrings in a barrel. At eight in the evening, we took a ticket to the communal hall, there were more than thirty people in front of us, they did not even wait. Why make such changes? As always, everything is for people!
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10
January 23, 2023
Comfortable room, 5 service windows. On average, I visit there two or three times a year - I have never seen queues, even in the evening. Employees work carefully and promptly. It is advisable to come with your own copies of documents - they do not have free copying services. It is located on the 1st floor of a residential building, there are usually no problems with parking. Nearby Belarusbank
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8
May 6, 2024
there are a lot of jobs and there is air conditioning, and therefore everything was fast and comfortable enough
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3
June 5, 2024
Two hours!!!! To overcome the queue for passport replacement . Weekday, the beginning of the working day!!!!
Will public services ever stop being a painful ordeal?
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7
March 2, 2024
There were no people. I arrived 10 minutes before closing time. They refused to serve, allegedly 15 minutes before closing, they give out the last ticket. Then why don't they close 15 minutes before closing time? Just to say hello to the visitors-goodbye?
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5
September 4, 2024
Huge queues, even just to terminate the apartment rental agreement - an hour of waiting at least
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September 23, 2024
There is no established queue system, when redirecting from one hall to another, we simply lost our number
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1
May 24, 2024
We handed over passports to children, it turned out quickly. And I was lucky to have a specialist. I suggested it, waited until the bug was fixed.
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3
March 15, 2024
It is very difficult to find when you go for the first time. There are few signs indicating the direction.
The service itself is relatively fast
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2
February 20, 2024
It is almost impossible to find a shopping mall without outside help. No signposts. Oh yes, there is a pointer ... "EXIT", looking at which you least expect that the RSC will be located behind it.
There is also no information on the location of the RSC on the store's map...
To get to a specialist after work, you need to wait until 53 people are served. (when I arrived, it was in turn No. 248, I had a ticket No. 301). Fortunately, on this day, not all people apparently decided to wait and a third of the numbers simply did not come. So it would take 3 hours instead of 1 hour.
There are no questions for the staff. Thanks for the work.
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17
May 5, 2024
Terrible location. The RCC must be located near the places of residence of the population it serves. It is incredibly difficult for an elderly person to get there. No navigation. It is necessary to go through all the reports to find out that the RCC is a Public Service.... And besides, it is located not where the Minsk enterprises are located....
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7
April 3, 2024
Very poor "navigation" on the map of the trading house facilities, in the RSC itself the staff are polite and friendly, but queues for at least an hour((
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1
1
July 29, 2024
It takes a very long time to wait in line, the staff is working great
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August 5, 2024
Endless queue 🥴 We have already come for the fourth time to take one certificate and still nothing
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2
October 3, 2024
Everything turned out quickly. The specialists are pleasant
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May 2, 2024
Terrible location ( I couldn 't find the shopping center without the help of security ) . The service is based on coupons , but the queue moves in a chaotic manner and very slowly.
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6
1
March 1, 2024
As someone who is well versed in computer games, I easily managed to find a checkpoint with the location of the RC on the map in the shopping center.
NPCs in the form of employees of this institution, even in the person of an intern, coped with their task and helped me figure out my mission.
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9
7
July 14, 2023
A great place, no queues and well ventilated. They work clearly and quickly and there are many windows. I was there twice on weekdays and never waited, come and get the service in one word. Well done!
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6
April 9, 2024
Long waiting time. It's not entirely clear what your account is in the electronic queue. How many people are there in front of you. I waited for about an hour. The staff is polite, which probably compensates.
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1
March 3, 2024
A great place, though "on the settlements". But it is clean, spacious, and efficient.
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7
October 18, 2024
It's terrible to spend 2 hours earlier in the RSC, I solved all the issues for at most 20 minutes
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1
April 6, 2024
It is very difficult to find deposits. There are practically no pointers. Even the mall workers can't figure out where to go
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7