A good hotel for your money, the beach is nearby, good location, the sea is clean. Alcohol is paid at the beach bar, non-alcoholic drinks are free. WiFi works everywhere!!!! Even on the beach!
Terrible hotel. Very dirty. A very sad choice of food. It's almost the same thing every day. The toilets in the common area are always dirty, there is always no paper.
It takes a very long time to respond to requests. The managers at the reception don't care about anything at all. There is no animation. In general, I definitely do not recommend it.
The worst hotel I've ever been to. The staff do not speak Russian (only the manager of the Ghoul, who will help in the mood or not), are not hospitable, do not even greet. Cleaning for 2 (all dirt is thrown under the bed, all furniture is in large layers of dust, the shower and balcony are never washed), the smell of sewage from the bathroom, very weak Internet, noisy all night, a view of the neighboring building, which is 2-3 meters away. The kitchen is just a nightmare: dirty dishes, the food itself is not the first freshness and monotony. There's nowhere to even leave your bike. If you arrive at night, they won't even pour you tea. This is a hotel of no more than 2 stars.
Pros: the location is good, there is a private beach (although you can't swim there, but you can use sun beds), good furniture in the room and an excellent mattress. And a couple of employees who know how to smile.
This hotel has a beautiful beach. Beach bar, free umbrellas and sun beds. For this beach and the sea, the hotel can be forgiven for all the shortcomings. I lower the star for food, lunch and dinner are not bad, breakfasts are three.
We are resting now in this hotel! It 's just a nightmare , the food is disgusting , there are a lot of people , there are not enough deck chairs , the dishes are dirty . The attitude is terrible!!! I'm sorry for the ruined vacation! Don't come here once !!!!!!!!!!!!
I ordered it through tutargen. I chose a new room at the travel agency, and at the hotel they settled into an old shabby room (the van needs repair, the carpet is all stained, the furniture is shabby). The condition of the room certainly spoiled the mood. Just for this deception, I will not visit this hotel anymore.
Cleaning: every day.
Food:It's normal.
There's a drink.
The sea is nearby.
I don't understand why the elevator doors aren't being washed.
I don't understand why they only give one key to the room for two. I can assume that one key is given in order to save electricity so that the air conditioner is not turned on when you pick up the key. But in Alanya it is still very hot and stuffy.
The "old" building of the hotel pulls only three (3), and how lucky are you where they will settle in the new or "old" building, the food is excellent, the staff is polite, Cleopatra beach and the center of Alinia are 20 minutes by bus, MIR cards are NOT accepted on the bus, prepare cash 11.5 lira., ATMs including and the Zeratbank is across the street from the hotel, near migros ,
We had a rest with Troy from 16.07-07/24.21 In Turkey for the first time, so there is nothing to compare it with, but so to say, we did not feel much delight.
1. By hotel: The hotel is new, not big, the territory is small, rather it does not exist at all. Cleaning was carried out every day, even without a requirement. Shampoo and shower gel were replenished every day. Water was accumulating in the toilet near the shower. The room was small, you could only walk between the beds and to the balcony. You won't get bored with the smart home system. There is one key for everyone, electricity works only when the key is in place, it is worth removing it, as everything goes out, including the refrigerator. You open the balcony door, the air conditioner turns off.
2. In the kitchen: The food is average. For breakfast there were pancakes, scrambled eggs, boiled eggs, various cheeses, sausages, French fries, omelet with vegetables, oatmeal, butter, honey, jams, breakfast cereals, halva, dried fruits.
For lunch: Chicken, turkey, various salads (not all edible). Salads are filled with it is not clear what, there was something like olivier, but it is not possible to eat. There are a lot of monotonous vegetable salads. A lot of pickles (all spicy and with an incredible amount of vinegar) from edible olives and olives.
For dinner: everything is also chicken, turkey, sometimes grilled fish, mushrooms, stewed eggplant and everything that was not eaten at lunch was cooked for dinner. I didn't like the desserts. There were various fruits.
On the 5th day, everything gets boring.
We got to the Eid al-Adha holiday period, there were a lot of Turkish families in the hotel, there was often not enough space in the dining room, the water was running out in the coffee machine. Maybe the hotel was not prepared for the arrival of so many guests.
There was no place to spit in the pool from the number of people. I didn't like that they smoked in the dining room, sometimes there was nothing to breathe. The sea is two steps away from the hotel. There is no bar on the beach.You can't take towels to the beach, we went with our own. The sun beds are paid, we did not take them.
There are shops and cafes near the hotel.
wi-fi catches everywhere and well. Only Gulya speaks Russian at the reception, thanks to her for her help. A very pleasant woman, meets and sees everyone off with a smile.
We had a good rest for our first trip to Turkey. There are pros and cons
We rested in this hotel just recently, everything is just super, I really liked it, the room is very cozy and has air conditioning, which is very cool)
The hotel is very cool, everyone is very friendly and courteous. The staff in the kitchen is simply awesome, very tasty and satisfying.
The reputation of the hotel is being undermined by one little bartender with a small beard! He won't see everyone! As if we are not paying him money, but he is paying us! I am only kind to those who give tips!
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Екатерина
Level 14 Local Expert
June 20, 2023
I was lucky enough to rest here in the second half of June 2023. A question for those who write good reviews, have you been here? First, the room cleaning is disgusting, the kettle did not work. The mattress is terrible, anyone with back problems is immediately rejected. The dishes and appliances in the dining room are dirty. The reception is very sluggish. Everyone has one common problem, who came by the company, they give out one key for everyone. The beach is spontaneous, the deck chairs are not cleaned overnight, everything is set up and everything is standing. It will take a very long drive from Antalya airport, with traffic jams for 5 hours. Advantages: proximity to the sea, free Wi-Fi, beach towels (to receive them, you need to give $ 10 as a deposit at the reception). I would give the hotel a maximum of 3 stars.
A measured rest, a lot of Russians, but for 7 days there is no discomfort, people are mostly adequate)))) the hotel is on the first line, it is convenient to get to the sea))) of the cons.... There are few Russian-speaking staff, but if you can translate into English, then this is normal, about 80% of the staff speak English.
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Галина. Дали дальние.
Level 11 Local Expert
August 21, 2023
I didn't like the food, huge queues for food. In the evening and at night, the noise from the restaurant located opposite the hotel. Plus the hotel for the city bus stop number 1 and 101, which is located very close to the hotel. And plus for the underpass to the beach.
Disgusting attitude towards people, the staff treats vacationers disgustingly. They are rude, shine a flashlight in your eyes, it is better to overpay and go to a normal hotel. Complete shit
The whole family had a rest in early August. I liked everything. The staff is good. During our stay, the vacationers were quite decent people. The kitchen is like in many other hotels of this class. The sea is nearby, shops and small restaurants nearby. Half of the tourists are local.
Overall, I liked the hotel. I've never been hungry, but many people didn't have enough meat. There are a lot of fish, both fried and in the oven. Fruits and cakes are in abundance. But they went overboard with cleaning the pool. Apparently they add a lot of bleach in the evening. Even in the morning, there is still a persistent smell of it. The rooms were cleaned well, but sometimes you need to remind them to put the bathroom accessories.
There are Russian-speaking admins. The food is good. Cleaning, when the button is pressed in the room. The entrance to the sea on the beach is not very, stones. I have to go a little to the side. 2 pools with slides are not bad at all. The bar is on a solid shelf. The sea is close, restaurants are nearby, excursions are sold right in front of the hotel
We rested from 02/20/2023 to 02/26/2023. The finished hotel. The food and alcohol are terrible. A second building is being built nearby, it feels like you're living on a construction site. There is no territory at all, cats are running around the dining room.
We were at this hotel from 10/25/21 to 11/01/2021. At first, everything was not bad. The food is more or less. The room was cleaned. The season was coming to an end, but we felt it not the deterioration of the weather in Alanya, but the work on the complete closure of the hotel for the winter. We paid for an absolutely full all-inclusive tour, as usual, but the all-inclusive ended 3 days before the end of our vacation. The bulk of the tourists left and the administration, neglecting the remaining tourists, began to prepare the hotel for closure. The choice of food was sharply reduced, drinks in the vending machine and coffee ran out even earlier. Then we were just brazenly transferred from Swedish to what they called the "standard". They brought a plate with a breast of pasta on one side and a plate of rice on the other, there was some meat. I'm not full, your problems, there will be no additives, instead of a bunch of salads, a few pieces of tomato and cucumber and that's it. Sweets were not served at all. In no terrible dream could I have imagined that such a thing was even possible. There is no place to complain. Nobody cares about anything. Well, they couldn't see off the remaining guests in a human way, and then they would close up anyway. You go to the dining room, there are kitchen tables being washed in the aisle, there is dampness all around, soap is spilled, and outside as well as inside. In general, 4 days are fine, and 3 are a complete trash. The owners came, you see everything in the context of this lawlessness. So ladies and gentlemen, not for any rugs. Let's be in solidarity and teach these boors and thieves a lesson. They really stole part of our paid vacation from us.
A great hotel if you don't plan to stay in it.
Clean, good kitchen, friendly staff - advantages.
Well, the minus is an unequipped, inappropriate beach, access to it across the road, the bottom is rocky, so-so pleasure
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Наталия
Level 8 Local Expert
July 17, 2023
Отель выбирали по отзывам. Были в середине июня. Даже время тратить на отзыв не хочу. Несколько плюсов, куча минусов. Весь «отдых» перебился тем, что мы с мужем отравились едой в этой антисанитарии и провели 3 дня в номере, тк постоянно приходилось ползти до туалета по разным делам (кстати, я беременна, никакими лекарствами нельзя было лечиться, боялась, что произойдет что-то ужасное)👎🏼
The food was worse than expected, and they saved a little on it. The restaurant itself looks strange.
The rooms were comfortable at first glance, but 2 out of 2 smelled of sewage and was noisy, the road was nearby.
The staff is doing a good job as usual.
We have just returned from a vacation on 29. 07. 21, 3 people had a family vacation. We chose a hotel for a long time, decided to stay at this hotel because it is new - we did not regret it! The photos in the search engine about the hotel FULLY correspond to reality! the staff is friendly, they will always prompt and help - Gulya helped at the reception, spoke Russian very well and could just tell everything)) the pool is warm, the rooms are cleaned every day, even when you don't ask, the beach is 2 minutes away, the bar is cool, the food is very tasty, everything is always fresh, fruits, vegetables, fish, meat, etc. The beach is equipped. there is a bus stop nearby, on the 1st flight you can safely get to the Alanya fortress, bazaar, clubs) everything was cool! I highly recommend it!
We rested from 08/31.21 to 09/10/21 the rooms are not large but clean.
Upon check-in, the room was dirty, at the request of the employee, they immediately cleaned up. After that, every day we washed the floors, bed linen and towels, and on the 6th day we had to ask for a replacement.
There is no private beach, sun beds are paid $ 4 for 2 pcs per day, the beach is not well maintained, sand + pebbles. There are a lot of stones at the entrance to the sea, it's such a pleasure to go in. It was saved by the fact that there was a pier nearby, you could jump calmly and swim to the buoys.
Excursions are sold on the opposite side of the hotel. There will be more attention: we took diving for two for 60 € , according to the seller: we are provided with insurance, diving for 15-30 meters (for beginners)? Seriously? Let's look at the fish and the sunken ship. As a result: we were brought to the ship, there was a Russian instructor who immediately gave us forms where it was written that they DID NOT BEAR ANY RESPONSIBILITY, THERE WERE NO CLAIMS AGAINST THEM. Confused , then we were told that there would be two dives. The first is five meters long, the second is ten meters long. (this calmed us down) there is also a shooting, they immediately charge 30€ for two people. The photographer paid with you, no, no. The first dive was with the fish, they were fed, took pictures and swam on, the instructor was 1 for two, kept on bringing. And yes, the most important thing is that all the weight is about 25 kg.
The second dive turned out to be much more interesting, the instructor was individually for everyone and dived 10-11 meters, this is enough for the first time, I looked at sea urchins, rocks and shells, of course there was no sunken ship.
Let's go back to the hotel, a taxi ride to the city center, 40 lira, I advise you to immediately change to lira, since they take the course according to the Central Bank.
The food at the hotel is monotonous breakfast Idaho, lunch Idaho, dinner Idaho, noodles and pastries are not yet pasta, chicken and turkey meat are the main thing, beef, fish, soy products were 1 time. Fruits Watermelon, oranges, Apples, plums, etc. The staff of the restaurant and bar are SUPER thanks a lot to the guys. Everything was really cool.
The pool is very small.
Bottom line:
From the pros
- the hotel is clean after renovation
- the staff is very helpful and friendly.
Of the cons:
- no beach and paid deck chairs
- small pool
- cleaning on request
It does not pull at 4 stars. 3+ and a super hotel with a great stay.
We liked everything.
A bad hotel, the staff in Russia is not boom boom, the food is monotonous, dirt is everywhere, flies are everywhere, it stinks, non-Russians smoke everywhere. The bar is from 10 to 23, do not hangover in the morning, do not drink in the evening. the bed is torn, the shower is leaking, then the whole room is in water, no one has fixed or changed anything. Tables after meals are not cleaned for several hours. There is garbage in the corridors, the hotel owner does not want to solve anything. The pool is green, no one washes anything
The rest is ruined, we rested in July 2023, the food is terrible, the attitude is no better, there was poisoning, we were hungry. I don't recommend it.
If you want to starve, come here! The food is just disgusting!!! Monotonous! If it is a chicken, and there is no meat other than it, then it is either peppered or too spicy. It is not possible to eat. Or without spices at all, smelly and disgusting. In 16 days (we ate 32 times, lunch and dinner), the delicious chicken was 3-4 times. Porridge with milk, in the morning with incomprehensible flakes, half the time it was bland. They forgot to put sugar in. What we didn't eat at lunch, they mix with each other and give us for dinner. Maybe they do the same with lunch. I'm shocked. For example: We didn't eat the corn or drink the milk. We just had it mixed together for dinner and given to eat. Ahah, that's funny. Or they didn't eat the potatoes and some green things (nasty grass), they mixed it up and put it on a ready-made new dish.... Fried chicken too, either burnt or peppery or spicy. The fish was edible once. There's only seasoning everywhere. One kind of seasoning!!!!! Everything has one taste! It's tinny how I want to eat delicious.... To remember something else... Oh, desserts! Two delicious ones! The rest is an incomprehensible wet substance of different colors. It tastes like I don't know what, it looks a little like semolina porridge, only nasty. I love semolina porridge if anything. Tea!!! Tea is just disgusting. They put a tea bag in a teapot. There are no complaints about this. And the water that is in a large samovar or thermos or barrel, call it what you want, they pour from the tap. It stinks of sewage, or sewage. And the tea stinks of you know what. Well, it tastes like vomit. Well, if there are 3 sugars, then you can drink it if you think about something wonderful. Well, for the residents of Kirovsk, tea is normal, but no offense. Their water is even worse. But no matter what the water is, you can't pour it from the tap and give people a drink. It's just not a real thing. We live in the 21st century, tap water is poison. Another joke, it's the same in coolers. They pour tap water into a 19-liter bottle and drink it... I've been buying water at the store all my vacation. A coma of some kind of concentrate powders. It's disgusting. Juices from parashki, I saw how they were changed. It's also tin. The fruits are good. The rumours are wooden, sour, the first 2 days were good.
Okay, let's go to the room. Because the water stinks, there's a wonb in the bathroom too. Thinking about it, while the floor is drying there, the stench is there. You brush your teeth, there's a stink coming from the pipe. The tap water is slightly salty, or it's some other nasty taste, the first time I don't know how to describe it. The rooms are cleaned normally. The renovation of the hotel is very good. The sun beds are very comfortable, the slides are cool, the pool is normal. I have to write the pros too, otherwise tell me some kind of offended person wrote it...
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Оль Санна
Level 18 Local Expert
July 26, 2023
July 2023, I agree with all the negative reviews, I wrote in detail on tophotels. This is not a vacation, but endless compromises and attempts not to pay attention and not spoil your vacation. the hotel from the series "Don't step on my rake".
We rested from 06/23/23 to 07/22/23 it's worse than I've never rested in my life, they steal dirty things, the food is terrible, I was poisoned for 2 days.😡😡
We stopped by Femeli's room on June 17. There was no water for a day. And the bed was broken. We were dynamited for a day. They didn't even give technical water for the toilet. On the second day, they offered to move to a room on the sunny side without air conditioning. The room is above 40 degrees.