I was disappointed in this service. They can repair something, but at the cost of your nerves. If you want to give them something to repair, be ready to part with this thing for a long time.
They constantly forget about you and lie. They promise one thing, and then they do nothing.
I handed over my laptop for repair on JULY 4, they said they would do it in a week. They gave it to me with a fight on SEPTEMBER 9th!! Every week they dragged their feet and didn't report anything. I had to write to them myself and pull out the answers. Sometimes they didn't know how to repair it, then they don't have a master on site for a week and he ignores them, then he can't bring this laptop. Hire a new one!
Irresponsibility is at its maximum. Every time I came in vain, they rolled out round innocent eyes at me.
Because of the move, I had to go to them from another city. They told me to come boldly, I spent money on tickets, and they told me again that the laptop was not ready. And so more than once. In addition, they often ignore in messages 👍
The laptop was given to me WITHOUT MY CHARGING. They said that they would not find it anymore and they would send me a new one by mail. Of course, they didn't send anything, so I had to buy a new one.
I do not recommend this service to those who value their own time and nerves.
The guys are great fellows! The screen matrix was damaged in the laptop. They suggested the best option where to find it, they were in touch all the time and remembered me as a client. We did it quickly, efficiently and for very reasonable money. Thanks to them!
A "burnt" matrix was installed, it is not recognized in Aida, immediately with yellowed edges. Moreover, I have been waiting for this matrix for 2 months. Initially, it was stipulated that the matrix should be the original, so it is not only that it is not the original, but also with defects. In general, the approach is "all the problems are with eBay, we ordered it from them." As a result, it would be better not to change it at all. I don't understand where they got 5.0 in the reviews, I fell for it when I was choosing where to repair.
I'm just delighted with the service on Zakharov!My laptop was fixed quickly and efficiently, I am satisfied with the result. The atmosphere in the service is also very pleasant, creating a sense of comfort and customer care. I definitely recommend this service to everyone. Thanks again for helping me solve my laptop problem!
I was repairing a laptop here, it was necessary to replace the matrix, the master did everything quickly and efficiently, the service was pleasantly surprised ☺️☺️
I ordered a laptop battery from this "service". I placed the order on Saturday, but they promised to send it to me only on Monday evening, by belpost. The parcel by belpost takes 2-3 days to reach my address. On Wednesday, I asked to give me a tracking number, to which the service refused me, saying only that the parcel had been sent, expect an SMS. Nothing was delivered on Thursday or even Friday. I asked again to give me the track number in order to make sure that the parcel is really coming - but the answer was the same (wait, we all sent it). As a result, the SMS still came, but on Saturday. The track number showed that the package was shipped on Thursday evening (it was delivered in less than two days). All this time, this "service" has been blatantly lying to me. Naturally, for such an attitude towards the client, I did not pick up the parcel, having warned them about it in advance. I hope this office will change its attitude towards customers and responsibility to them for the better. I do not recommend using the services of this office.
Evgeny is a specialist in his work! I fixed the laptop, saved it from all its troubles, although many masters said that it could not be restored! Thanks again
I contacted you about ordering a laptop battery.
I paid for the product back in February. To date, the battery has not arrived. The refund has also not yet occurred.
I write on Instagram, telegram, call on the phone-no one answers. They have been feeding breakfast for a long time. Month.
I feel like a collector who can't take his own money.
I do not recommend contacting this service with these problems.
The guys came to the rescue at the most critical moment! My laptop is broken, and everyone has already started a shortened time because of Saturday. Considering that this laptop plays a key role at work on Monday, the situation was extremely unpleasant. I called a lot of service centers, but they couldn't help me adequately anywhere.
However, when I came here, I was amazed at how the guys used all their connections to quickly solve my problem. Everything was fixed in just 30 minutes! Now my laptop is in order, and I can safely spend the weekend without wasting time searching for the necessary parts at flea markets. Thank you very much!
The repair was done quickly , everything was explained to an ignorant person and they offered different options for different budgets , generally 5 stars
The old laptop was cleaned and put in order. The processor was changed. Now you can't recognize the grandfather of computing technology: he runs faster than modern middle-class models.
In total, after spending mere pennies, I received a laptop comparable in characteristics to the price of $ 500.
I was repairing a poppy that was heavily flooded with water. We did it well and quickly. The office is in the city center , everything was explained in detail and helped on the spot
It was necessary to repair the laptop very urgently. It fell, the screw with a thread in one side of the mount broke off, the charger fell out. A lot of services have been called, all have been working for a couple to five days. And Meney has everything tied up on his laptop. It was necessary now for now. The guys from the service mowed down the joint - BRING IT. Despite the end of the day, everything was done within an hour. The paste was cleaned and changed. Recommendations are better.
I would like to leave a small review about the repair of my laptop. Your service center has really impressed me with its professionalism and customer care. When I contacted you with the problem, your team quickly and accurately identified the cause of the malfunction and offered an effective solution. I appreciated the attention to my questions and the clear explanations of the whole process. Moreover, your friendliness and empathy have created a pleasant atmosphere that really adds comfort in such situations. Thank you so much for your work and help in restoring my laptop!
I applied to clean my laptop. In general, everything is done well, but not so perfectly cleaned from dust. The main thing is that the thermal paste was replaced and revered inside, but the laptop screen also remained in small specks of dust
The guys know their stuff. The laptop was tired due to its age, it was necessary to replace the hardware. Everything was done professionally, quickly (during the day), efficiently and inexpensively! Definitely 5 stars.
I recommend a laptop repair service. It was necessary to replace the body of my sloth. The guys picked up the case, and replaced it within a couple of hours. Quickly and clearly. Additionally, the hinges were adjusted, now it opens better than from the factory!)
The work is disgusting, I brought the laptop for cleaning, as a result, at first I forgot to connect the battery, then it turns out that the cooler was not connected, I had to drive three times, and wait several hours to fix what I should have done the first time.I'll give you one star, don't waste your time.
I want to say thank you to the guys who work there! You are great fellows! I gave the laptop away before closing - and took it away the next evening. They told me everything, explained everything, and offered two ways to solve the problem. The order is processed quickly, and the same is the issue. I am personally very pleased. I will recommend you to my friends!
Yandex gave me a chance to leave feedback in notifications in places where I was earlier. I contacted you about laptop repairs in January. It still works.
I applied to many workshops: the price and deadlines are much higher. And here the master immediately explained in an accessible language what the problem was and how to solve it. The work was done in the shortest possible time, and most importantly, efficiently!A number of recommendations were also provided to extend the operation of the laptop. The guys took a responsible approach to solving my problem, for which I thank them very much!
Last summer, I brought a laptop with a burnt-out motherboard that was not repaired, asked for $ 250 for a new one and plus work, or offered to buy a laptop for 100 rubles.
I didn't have time and I was flying out of the country for half a year.
Today I picked up a laptop working from another workshop, it was repaired for 250 rubles.
I don't advise it, they just want to make money or buy your laptop on the cheap.
It's more like a divorce.
I applied to this company 6 times to repair various devices, 2 times in the last year. I gave repairs to repair the hull. After the first attempt, with careful operation, the case was enough for six months. On the second attempt, adventures began with the delivery of parts, ordered one - another came (I don't know whose joint). I asked to restore the old building instead of the new one. The master convinced me that everything would be done in one day. One morning he replied to me, saying that everything would be ready today, at least tomorrow. However, it was even the day after tomorrow and only then was the laptop ready.
The impression of the company has changed, although previous appeals received better support. From now on, I will look for other masters for the future.
It's a terrible place, we ordered a battery. They promised 2-3 weeks would come. I haven't come in a month. They don't get in touch. We got through from someone else's number. and they were rude too. that it wasn't their fault that they didn't see the messages, but they read all the messages a minute after the call. laughter.
It took a catostrophically short time to repair. We did everything faster than the agreed deadlines 👍
While everything is working, there are zero complaints)
Specialist Evgeny will help, tell you what is better to install.
A huge plus is that it is within walking distance from the metro.
Thank you, I will recommend it
I read the reviews, applied and did not regret it. A polite consultant who knows a lot about his business. Replaced the cooler and cleaned the laptop in a day. I recommend
Real professionals work here. We did some fine jewelry work to repair my laptop. Everything is working, thanks a lot to the guys. Cost, quality, service 10/10/10
I worked for one year in this distribution company, everything is fine, the team is friendly, we always made concessions, I recommend it as the first dream job to gain experience is generally excellent
One day, the laptop stopped turning on, I was looking for repairs near the house, I came across the guys. Everything was done very quickly and efficiently, the laptop is now flying! I recommend.
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Кирилл Брусин
Level 2 Local Expert
November 20, 2023
The repair was done in a terrible way. With the help of super glue, the replacement of thermal paste ended up with eternal overheating of the laptop, I don't know about cleaning, I didn't climb under the case myself. The first 2 photos are their "repair", the second 2 photos are what the problem was. I gave 100 for everything. In another service, the fasteners were repaired after these frames for the same price, as these frames did not give a guarantee. "we repaired your laptop, loosened the fasteners so that this defect would not be repeated, replaced the thermal paste and cleaned it," the repair of these frames was enough for 3 months. Do not believe that this is a cantor for laptop repair.
The only store in Minsk where I could find the laptop coolers I needed. It was delivered from the warehouse the very next day
The sellers are pleasant to talk to and also made a discount for buying a set at once
The horror! I handed over a Lenovo IdeaPad 3 Chromebook laptop (14",05) to install Windows 10 8.05.22. On the same day, they sent a message "it will not be possible to install it quickly" "on Tuesday I will tell you if it is real at all." On Tuesday morning, I took the power supply to my laptop and heard the answer that the result would be reported. No one reported anything all Tuesday. On Wednesday, 05/11/12, at about 13.00, I stopped by to clarify what had been done. They replied that they had not made a laptop. I wanted to pick it up, but the answer surprised me that I should warn you that you will arrive. Allegedly, the laptop is in some kind of warehouse. As a result, someone brought my power supply and somehow my laptop was found right away. Before that, they said to arrive at 15.00 or wait an hour. Better beware of this "best" organization operating without a license, etc.
THE HORROR! There was a need to order a chip, the employee / namely the director was offered 2 options for delivery time 60p - 1 month and 134p - 14 days.
I am writing a review after 2 months, the product has not been received.
ALL THE MONEY WAS NOT REFUNDED!!! I call every day! We have already come to the point where I get an answer: Write wherever you want, complain wherever you want!
The old man HP 635 and one day stopped loading to the end. I accidentally found the service on Zakharova on a search engine. I wrote to the manager on the website and described the problem. They answered me very quickly, wrote possible variants of the problem (reinstalling the system or the disk died). The cost was also said. I got a laptop, and just a couple of hours later they called me back and said that everything was ready! The problem turned out to be in the system that was reinstalled. So I got off with a "slight fright" and the minimum cost of services. I really liked that everything was done quickly and the guys did not cheat, although it was more profitable for them to say that the disk flew.
I'm happy! Everything works!
They made a laptop... everything is just super, fast, high-quality, they gave a lot of good advice.... at the end, I was waiting for an unexpected gift) everything is just super, we will continue to service the Laptop in this company) thank you very much!!!
They are fed breakfast all the time, after 2.5 months of waiting they could not fix the laptop, they had to knock out money for another month, then they did not have it, then only part of the amount was returned.
If you value your time and yourself, do not contact them, they were repaired at the official service center in a week, I regret that I did not go there immediately
very decent and honest young people. when I didn't pick up my laptop after the repair (I went to get a flu shot at the clinic the other day), they called me back and asked if an SMS notification had arrived from them. but about everything in order. my "snow leopard", bought three years ago, began to fail the battery. besides him, there was another broken laptop at home. I found out about the "work note" more than a year ago, when I was looking for a clinic for a second non-pregnant disabled person. at that time, I decided to save up some money for the treatment of non-cancerous MSI, so I did not turn to the guys for help. but the second laptop also began to fail. I decided - I was not. I've arrived. the location is convenient, along the metro line. there was no master, but a wonderful receptionist advised us, and we gave the laptop for safekeeping. then they called us back (I almost forgot, since the master was not there, they solemnly promised us that they would call us back and consult on the battery), and said that if we did not want to keep the laptop until we bought a new battery (it takes several weeks, and flashing the battery would not give anything, since I have a Chinese-built laptop), we can make an advance payment. That's what we did. four weeks later, we were notified of something (I am writing to us because I had to persuade my grandmother to trust these guys. when we arrived, a friend of one of the employees told us a little more about this office, and grandma still trusted the "work note" ^^) and later replaced the battery. the battery came from China, but it is doubly pleasant for us to talk about the honesty of the staff (for me and my grandmother), because the master immediately notified about it and gave a three-month warranty on the battery. while I was writing a review, the battery is almost dead (its baptism of fire), but I hope that everything will be fine and in the future it will not let you down for a very long time. Thanks, "work note"! MSI will also be treated by you^^