The hotel is located near the city center. A large seven-storey building. There is a spa and sauna on the 1st floor. On the top floor there is a veranda with a view of the city.
The room is large with 2 single beds, a large work area with sockets. There is 1 upholstered chair and an armchair.
I had a view from the window overlooking the mountains, in the morning, it is very nice to see.
There is a kettle and 2 types of tea - black and green, as well as 2 0.5 bottles of water every day.
There is a shower cabin in the bathroom. There is an air conditioner and shampoo, as well as a dental kit and a hairdryer. The towels are large and comfortable.
In the hallway there is a large wardrobe with slippers and a mini safe.
I was very pleased with the buffet breakfast with a lot of local sweets, as well as fruits. 2 types of porridge, meat and cheese cuts, stewed and fried vegetables, as well as various pickled vegetables.
Overall a great place.
I liked the hotel. Yes, the rooms are small, but everything was clean and cozy.
The linen is clean, the furniture is in good condition. In the room: refrigerator, 2 bottles of water without gas, tea, cups, glasses, bottle opener. There are also bathrobes and slippers. In the bathroom: shampoo, shower gel, toothbrush and paste, comb. Towels with the hotel's logo.
The prices in the restaurant are reasonable. The food is acceptable. Alcohol, of course, is heavily marketed.
The only disadvantage is that there is no convenient access to the hotel. In fact, just along the road.
In short, I recommend it.
Of all the many hotels I have visited, this hotel occupies a special place
Very cozy and comfortable great beds big shower and nice people in the hotel service
Thank you very much
Nice cozy hotel. Everything you need is there. Delicious varied breakfasts. Polite staff. The location is great if you need to be in the upper part of the city
A very cozy small hotel. Friendly staff. I help with any questions about getting acquainted with the city's attractions. You can extend your stay inexpensively. Thanks
I really liked this hotel. The staff is polite and always ready to help. My room was spacious, clean, and cleaned every day. A varied breakfast, I liked the porridge, very tasty. There were also always fried eggs, pastries, etc. In the evenings, I had dinner at the hotel, inexpensive and delicious, the restaurant is open around the clock. The hotel also has a great location. There is a grocery store in front of the hotel, and there are also other restaurants within a 5-minute walk.
A wonderful hotel, located in a quiet, green place with a magnificent view of the mountains. There is a road nearby, but it is not particularly busy, even with the windows open it is quite comfortable to sleep, noise does not interfere. The staff is friendly and helpful, always ready to help. The cleaning is good, the breakfasts are for 5+. Important for parents of kids: there is a high chair and delicious porridge, And what a view from the window here!
I am currently staying at this hotel, staying here for two weeks. I would like to note the attention and tact of the staff, all employees are great fellows. They relate to a 5* guest. The breakfast menu is very extensive, there is a balanced diet to choose from, you will definitely not leave breakfast hungry. The hotel itself is located in a beautiful and quiet place with mountain views. There is a balcony and a private terrace with a beautiful view. The hotel is very clean, everything is functioning, the beds/towels are clean, a pleasant floor covering (carpet) will provide you with everything you need for a comfortable stay here. The rooms are warm, there are ironing boards on each floor (very convenient). There is also a spa (an excellent hammam) and a gym (for morning exercises and fitness support, that's the thing). In general, my rating is a confident 5+.
The hotel has wear and tear, but it is not particularly critical, although of course, we would like to upgrade. The breakfasts are good, without complaints. Clean, this is also a plus.
It was a little cool in September in the room, the climate control system somehow did not work, but it does not matter, we actually only slept in the hotel.
A normal guest. I can't say anything, there is a smoking balcony on the second floor where you can drink a bottle of beer and smoke in good weather. The rooms are clean, everything works. He keeps his level - without pretensions and fierce ambitions
Cozy, comfortable, good location. The staff is polite and responds to requests in a timely manner. The restaurant provides a good selection of menus, prices are on average the same as other hotels of this level. The food is delicious. The breakfasts are good and varied.
I stayed at this hotel for a week during a business trip. A decent hotel in its price category with a cozy room. Great location. The hotel is located in the upper part of the city. The room has everything you need + slippers, bathrobe. Tea, sugar and water are put in every day after cleaning.
Breakfast is included and in my opinion it is excellent - I really liked it. various.
If you're lucky, but there are rooms with mountain views.
Customer-oriented and polite hotel staff. I will be happy to stay with you again. Thank you very much!
A very pleasant hotel, left a good impression. The restaurant's kitchen is surprisingly cool, we ordered food in the room and were very satisfied. The breakfasts are average, at 4 with a minus. But it's clean everywhere, freshly renovated and excellent staff. Thanks!
The bed is clean and cozy , the mattresses are comfortable , the mountain view is good , the breakfasts are excellent , there is not much choice but everything is there, I really liked the hotel, small and cozy
The staff is friendly. Kitchen, cleaning, reception - everything is fine. The biggest drawback is the poor sound insulation in the hotel - the street is audible , the sewer drain is audible. Very uncomfortable rooms next to the elevator : oversized people may have difficulty moving around the room. Bad Internet : constantly crashes and slow . And I was also surprised by the presence of Drunken guests already at breakfast . The location is good: there is a shop nearby. Taxis are not expensive and it takes 15-30 minutes to get to all the iconic places. The price is high, taking into account the noted non-amenities .
Excellent guest. Attentive
the staff, the rooms are clean, the breakfast is quite good. The place is convenient, the taxi arrives quickly. We were there in March 2023. I recommend.
A wonderful hotel with a huge room, good plumbing, slippers, bathrobe and everything you need.
I will note the breakfast separately-I really liked it, varied, everything I love
Mountain view
Polite staff
After 2 days on the road, it was the most desirable place) The rooms are clean, the staff is friendly. Delicious breakfasts. Meals can be ordered in the room. Take it quickly and just as tasty.
I liked my stay in otle.
There is no parking or for a couple of cars. We were lucky to have a place. The location is convenient.
We were delighted! Very convenient location to all the sights of the city. Cleanliness, laconic design of the rooms, friendly staff at the reception! Free, delicious and hearty Swedish breakfasts. The room has a refrigerator, a kettle with service, shampoo, body gel, a set for brushing teeth. Everything is disposable and updated every day, cleaning and changing towels every day too. We will definitely come here again!!!
An old hotel, already obsolete. There are no questions for the staff, delicious breakfasts. Purity is at 6 on a 10-point scale. For 1-2 nights, just to spend the night is normal, you should not count on more.
A very pleasant hotel in a convenient location. The staff is beyond praise.
The best service is when you do not notice the service, but you are pleased and comfortable. This is exactly the case here.
Good day! For more than 3 years, we have been staying at this hotel on every trip to Alma - Ata. I like everything : - friendly staff, good breakfasts, cleanliness in the rooms, towels are cleaned and changed every day, there is an electric kettle in each room and everything for tea. There is also a wonderful sauna and hammam, which is especially valuable for me! And also a super view from the room window of my favorite mountains!
A good hotel, friendly staff, high-quality room cleaning, delicious breakfast. Of course, I would like to have more exercise equipment in the sports room or at least a turnstile added. There is a steam room, in general a good hotel.
A very cozy hotel with a great view of the mountains. To complement it with a varied breakfast buffet and excellent staff work is a good reason to choose it for your next visit.
Great hotel. Everything is at the highest level. The departure from the hotel was early, they gave breakfast with them.
The room is clean, the linen smells very nice, the bathroom is clean.
Very pleased with the visit to the hotel, corresponds to the level of service.
The rooms are magnificent in every way, the cuisine is excellent, delicious and varied. Very convenient location of the hotel: clean mountain air, quiet area, five minutes to the city center. And most importantly - attentive, responsive staff!
It's cold, you need to wait 5-10 minutes for hot water in the shower. Literally 5-10 minutes. The restaurant is 3+, the room is tired, they give shampoo and gel in the shower, they don't give air conditioning. There are very dangerous structures on the balconies, I got hit on the forehead by one of them. They clean well, the mattress is comfortable. The plumbing is all tired, the sink faucet is in free motion. The TVs are not working.
At first they did not want to give a receipt for the tourist tax, but then they corrected themselves. Number three, bad decisions in the bathroom, as a result, it flows all over the room.
Thanks to the cook - the food is delicious. The service is good - they responded instantly to requests.The rooms are clean. The staff are professionals.
A good hotel, the staff is very polite, everything is quite neat and clean.
But there are still points for improvement. I was put in a very dark room. By the evening, my eyes were just starting to hurt, the Internet was working intermittently.
A budget hotel in terms of cost, but with a "claim" to a high level. Relatively close to the very center. There is a good observation deck upstairs. The staff is friendly and courteous. The rooms are clean. Hot water is running for a long time. The breakfasts are credit. In case of early departure, they can take you to the restaurant a little earlier (15-20 minutes). It is convenient to get from the airport. There are shops near the hotel
The service is very good, the staff is very polite and responsive, trying to fulfill every request as quickly as possible.
The breakfasts are excellent - very tasty, a rich selection of food, including hot dishes, fruits and much more.
Everything is on the level! Polite staff, breakfasts are just great, the room is cozy in good condition, linen, towels are new, change regularly, the area is good
Everything is fine. The breakfasts are super. The service is excellent. The location is convenient. The area is quiet. Perfect value for money
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Ольга Жарова
Level 13 Local Expert
August 8, 2023
A good option for business trips to Almaty. A small hotel, a quiet street. Breakfast is a solid four (not great, because it's a little monotonous - I got tired of it in a week). The kitchen is open around the clock, which is important at a late check-in, when you no longer have the strength to run around the city in search of dinner.
Not enough: there are not enough horizontal surfaces in the bathroom to place cosmetics - near the sink and in the shower.