We checked in during the day, left before breakfast. Therefore, I have not seen what they feed, but.... There is a cool green area on the 2nd floor. Like it. And the main advantage of the hotel is a small Basik, sauna, etc. everything is included in the room rate. The room itself would certainly like to be updated, but the mattresses are normal and the shower is not dirty. Normas. The staff was friendly, even the jock uncle was GOOD. I've given you everything you need. I recommend. There is a Magnum nearby, it is very convenient and there is a bar downstairs.
We were open on Mon, good service, the hammam was warmed up on time, the pool with clean water (though cold) . There were no people in the spa area at all, which I liked)
The hotel is already visible that it is too old, and requires cosmetic repairs. The room was simple, there was a noisy air conditioner. Breakfasts are meager, I came for breakfast almost at the end of time, there is little left, and they do not quickly undermine. The staff ignored the request to bring more milk, I wanted to add it to the coffee. The reception staff was very polite and helpful, which left a pleasant impression about the hotel.
A 3-star hotel. It is located far from the center and the main attractions.
Breakfast, you won't be hungry, but you won't get pleasure either. It's better not to come by the end of breakfast, there won't be much.
Rooms are cleaned every day.
Special thanks to the staff, thanks to them you do not notice many shortcomings.
The service is good, the rooms have a scoop design and cardboard doors with excellent audibility, the beds are creaky. I can't say that I'll be stopping by again)
Everything is fine, except for the price for this area, 20 tons. It would be normal for him. You would need to look at the plumbing, the condors would be replaced, for the price of the room.
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Женя
Level 15 Local Expert
February 14, 2024
The most favorite hotel in Almaty
The food is delicious. Large rooms.
Loyalty to visitors. Convenient location. A reasonable price for services. In general, I highly recommend it
It is quite decent in terms of price and quality, friendly staff, sauna with swimming pool, a variety of breakfasts.
I would like to mention a very warm and comfortable atmosphere.
A terrible place. They were chosen by rating on the Booking service. The rating is unreasonably high. In fact, the hotel resembles a Soviet sanatorium that underwent a light renovation. The repair, to put it mildly, is shabby, the furniture is all upholstered, everything creaks, including the beds, which makes it extremely difficult to fully relax. The rooms are cold, the batteries were either cold or warm. The breakfast was disgusting, the dishes were partially split, the quality of the dishes left much to be desired - the cheapest sausages; bitter cottage cheese in pancakes; buns, apparently, have been cooked for a very long time - tough.
There is no elevator in the hotel, suitcases have to be lifted to the upper floors manually.
It was not comfortable to be there..
Not a bad hotel, good attitude. There is a small fitness room, although only a stapler, bench press, dumbbells work. The track is not working.
There is a cooler, the breakfast is good.
It was unclear. We went in and it was very hot, but then it seemed like the wind was blowing out of the windows or something. But it seemed possible.
But the main thing is the Internet. However, when they began to redo something late. Maybe they will fix it. The mobile Internet is terrible, moreover, only in the hotel. Probably, many people were sitting through it.
The location was normal for us. Next to the dining room, it's quiet.
I lived in a hotel when I went on a tour of Almaty with a friend, I liked everything, the food was a little monotonous, but apparently it was agreed in advance) I liked everything in the room, it was nice and cozy!
The staff is polite, the rooms are clean, even if they are simple, I did not put 5 stars just because the location is not very good, the area is so-so to put it mildly
The hotel is average. The breakfast is very mediocre. The rooms are spacious, clean but require renovation. I give five stars only to the reception staff. Friendly, they will help you with everything!
A good three-for-three hotel .
The staff is polite, you will not stay hungry, but the guys who work in the dining room, instead of sitting on their phones, would quickly clear the tables and bring what is over, they do not catch mice, as they say.
The room is not very fresh, but everything you need is there.
The price is about 4000 thousand rubles April 2023.
The price in fact of such a number should be -2500 thousand rubles
I'm sorry, as it is.
Friendly staff, cozy atmosphere, attentive to details, I really liked the presence of water and tea bags of two types black and green, in a word, we recommend
A good hotel, at a reasonable price. Not the most convenient location. The breakfast is continental, mainly egg dishes. The food in the restaurant is decent.
Nice hotel. Price-quality ratio. The breakfasts are delicious. Milk porridges are very assertive and with the taste of childhood. There are a lot of different pastries. A good menu in the restaurant. The drinks bar is open until late. The staff is friendly and well trained. It is located in a quiet, peaceful place. Each room has air conditioning, TV, kettle, refrigerator. I advise travelers who want to visit Almaty, but do not delve into the hustle and bustle of the city.
Breakfast is meager, the rooms are old, tired, I left early in the morning, asked twice to pack breakfast with me, as a result I did not receive breakfast, there was no one at the reception when I left, two baths and a small swimming pool are a pleasant addition
Noise insulation is zero. If you want to sleep, then not in this hotel. There is no currency exchange, the software cards do not work, if you arrived late, then you were left without dinner and breakfast, pay only in tenge. By the way, the breakfasts are not so-so.
A good guest for your money,
attentive staff,
was on a business trip,
we have issued documents for the company,
a good comfortable room,
among the disadvantages – Wi-Fi does not work well in the room, and it's time to upload your IT specialists to make one Wi-Fi for the hotel (and not a lot of different SSIDs on the floors, so you can already do it:)
Breakfasts are so-so, if you come later for breakfast then the scrambled eggs are running out)
but there is a good cafe on the 1st floor
Cozy, modest, quiet, the staff is polite, friendly, responsive. The reception staff told us in detail about the hotel's services, the breakfast is good. Prices correspond to the quality of services
We forgot about the breakfast that we asked to prepare, because the plane was early in the morning. We sat for a very long time at the reception desk. A small car arrived at the airport for 5 people, taking into account that it was previously announced that there would be 5 people and all with luggage.
The room was given a large and cozy one, despite the fact that they spent several hours in the hotel, probably this is the only plus of everything.
everything is clean, very friendly and courteous staff, delicious food, comfortable rooms, everything for life. In a quiet area, in the courtyard there are summer gardens and a playground, we liked it
I do not recommend this hotel to anyone.
We called in advance and agreed that there would be a late check-out at 22:00, and confirmed by phone that you only need to pay for half a day.
Upon arrival, we checked with the administrator again, she confirmed that you will pay extra for half a day and leave when necessary.
As a result, they began to drive from the hotel after 18:00.
The hotel is disgusting, everything is broken, the staff is terrible. I do not recommend this hotel!