Rohat hotel really, when I heard it first time, I thought it would be bad and uncomfortable. But I mistaked. This hotel is very good, especially administrators. Thank you all everyone
He stayed at the hotel in the period from 04/26/2012/2024. The documents were processed quickly. During the registration process, the owner came, the name Timur, and, if possible, to settle me in the quietest place for rest, he gave me a discount and instead of the reserved standard room, settled me in a junior suite, thanks a lot to him for a hundred!!! I sewed on the ground floor, next to a small indoor park where you can sit, breathe fresh air, drink tea and coffee. All appliances are working in the room, the bed and mattress are new, it is very comfortable to sleep. Cleaning is daily. The breakfast included in the room rate corresponds to the cost, perhaps even exceeds the cost. There is a choice of porridge (different every day), sausages, cheese, fried eggs, sweets, cottage cheese, sietana, meat, etc. You won't leave one year ago for sure. Once I was a little late and the eggs didn't come. He returned to the waiter and, without question, with a smile, brought the dish in five minutes! In a word, although I'm picky, I really liked it! Ozrana works at the level, after 22:00 it is visited by an outsider, a detour is made and measures are taken in case of silence. Very dignified and respectful towards the guests! Thanks! Special thanks to Timur!
cozy is a very convenient location. the prices are very good. the only drawback is the old air conditioners, they work fine but make a lot of noise. in standard and semi-luxury rooms. I can't say anything for the suite because I haven't been
Clean, the staff is always ready to help. It is worth remembering that every country has its own traditions. If you don't try to look for flaws, then it's quite a good place.
Unfortunately, the review will be disappointing, because it was extremely uncomfortable to live in the hotel.
Introductory notes: I stayed at the hotel for a month until I found an apartment to rent. Therefore, I was able to evaluate all aspects of living in this place.
The service is zero, it is clear that no work is being done with employees to teach them how to communicate with customers.
You will be asked to pay for your room three times a day, even if you said you would pay in the evening, you will be asked again every time you pass by the reception; you will be the first to be asked again when you call to order tea. And not even in a polite way, but with an intonation, as if you are a malicious defaulter.
I paid on time for three weeks, then I got sick and didn't leave my room for a couple of days, I got calls many times with a question and a demand to pay, even woke up with these calls. Despite the fact that I announced several times that I was planning a long-term stay for a month and the previous three weeks on time or even paid in advance. This point is also noted here in other reviews, it is a pity that the management has not changed anything in its policy.
If you put up a do not disturb sign and just sleep it off in a paid room, it would seem that something could go wrong. First, they will bang on the door, so hard that you will wake up. And then they will simply enter the room without permission, even though you are sleeping in it, arguing this with an "inventory". And if a person was naked at that moment, after such boorish behavior, you don't even feel safe in your own room.
The walls are just cardboard, you can easily be woken up at 6 a.m. on Saturday, when you will sleep off, because there is no sound insulation. And your neighbors check in at 6 a.m. and 2 a.m. Only earplugs save
There is no kettle in the room, so to make tea, you will need to call the reception and ask an employee to bring you tea. But it doesn't end there, about half an hour after ordering tea, when it still won't be there, you will have to call again, you will be asked with surprise "how? Did they bring you tea? Let's decide now," and after that, in another 20-30 minutes, you will finally be able to drink. Even the delivery from a restaurant on the other side of the city came to me faster than just bringing tea.
Breakfast does not change every day, there is nothing to choose from, because it is completely tasteless.
Thus, I am extremely disappointed in the hotel, the level of service (there is no word for it at all). Therefore, I recommend thinking several times about choosing this particular hotel.
The advantages are also worth noting so that the review is objective:
Cleaning is daily, though of poor quality, but at least every day.
The only thing I want to say is thank you to the hotel manager, who twice promptly helped to resolve the issues that arose.
That's where the advantages end.
From the outside, the hotel building doesn't even look like a hotel. But inside everything is not bad: cleanliness, large rooms, high-quality linen and towels. There is a huge garden with tall trees in the courtyard. Breakfast is quite hearty.
The airport is 15 minutes away by car.
Bottom line: the hotel is ideal for a business trip, for 3-4 nights.
The rooms match the price and expectations, it is dusty, but they are cleaned. Breakfast... Well, it's okay. The location is good. If the owners read the reviews, then I urge them to explain to their staff at the reception to refuse 100% prepayment of rooms at the entrance. You are not a flophouse, judging by the sign, you want to be called Hotel Rohat. Why torment guests, especially foreigners, with their demand to pay on the spot and immediately?? Your guests are running away, so this is your problem. They recruited guards, let them track and respond. They walk like sheriffs, even the flag of Uzbekistan on their shirts is like a chevron) In short, a person leaves for 3-4 days, why should he demand to pay for a room per night??? You're the one pushing the guests away. Good luck to you in your hard work.
A decent option at its own prices. The rooms are clean, the breakfast is good, the staff is polite. Convenient location, close to key locations. Sleeping area, sleeping peacefully at night. I have been using their services for a long time, so far we have not lost the brand.
It 's not a bad hotel , the interiors are a bit strange , but the rooms are spacious , there is even a bathroom , not only a shower .
The location of the hotel is inside the area with small houses
The location is excellent, the staff is on an average and slightly lower level. For lovers of black tea in the morning, it is better to take it with you, since they save on it for the second week here. There is eternal swearing in the kitchen, someone scolds someone or teaches them in a rude way, everyone who sits listening to it all chews together at breakfast. Otherwise, apart from these minor inconveniences, everything is fine in general.
Do not take rooms on the 4th floor. Otherwise, there are no problems. Service, breakfast at the highest level. The location of the hotel is very convenient for me
The hotel is three stars. That's right, the location was not immediately found in the alley, I didn't get to breakfast, so I won't say anything. The room is small and clean.
Everything is fine, budget-friendly, good service, there are nuances, but not significant at all! In general, a good location, everything you need is within walking distance! I recommend it!!!
Convenient location. Cleanliness is on an average level, in some rooms there is a smell in the bathroom. The bedding is at a good level. The breakfast is excellent. The staff (reception and administrator) need to be trained in polite customer service and the principle of "The customer is always right!"
Good location - close to the center, friendly staff, affordable housing. There are breakfasts, but I haven't tried it yet. WiFi is quite sufficient - 20-30 Mbps. One disadvantage is that the room is stuffy
They promised to serve breakfast with us, as we checked out before breakfast, but the staff overslept. Although we have warned you several times. In short, irresponsibility at the highest level (((
Nice hotel, quiet, with breakfast! They can make a good discount, although the Internet is a little weak..who needs it - settle in the main Building! The patio is cool, greenery, cypresses!
I often stay there. A quiet, cozy place. I like cleanliness and neatness. The breakfast is buffet style, the choice is large. I especially like the rooms in the courtyard.
It would be good if paths were laid in the corridors of the main building, otherwise you can hear a person walking along the corridor. And they replaced the mini sinks in some rooms.
Standard double room with shower/toilet. The room has a wardrobe, a safe, a TV and a small refrigerator. There is a dining room/cafe in the basement. You can feel the noise from the sewer in the room (there is noise in the pipes). The location is excellent, around the block with private houses, near the Mirobodsky market. There is also a grocery store and a bunch of cafes nearby. The metro is 15 minutes away. The staff is polite.
The hotel is good because the room is always clean. The accessories are clean. The staff is polite and knows their job well. Delicious breakfast.
There is one but, this is what, it is necessary to change the mattresses and beds. These things have earned their money.
Everything is clean, tidy, and the breakfasts are good. We lived there in a family room, the four of us. The child wanted to eat in the evening, we needed a knife, but they didn't give us))), they said that you can't eat in the room, especially with a child,
because we can pollute or stain everything in the room......))) although there is a table, chairs?!?!? Yes, I also saw that they have both cleaners and a maid, in general, I did not understand the staff......
I stayed in a double room at this hotel during a business trip. The room is not very large, but it is quite comfortable. Breakfast is a buffet with a large number of dishes and sweets.
I noted for myself that it was quite hot in the room due to heating (early December) with the weather outside the window + 8-10 degrees and still thin walls. I don't know how much it cost, but it seems the prices are affordable