We stayed at this hotel during our stay in Vitebsk. We can safely say that this is the best option for accommodation. The very center, everything is within walking distance. I'm barely 8 years old. Everything is clean and cozy. The room has everything you need. The furniture and plumbing are fresh. The staff is very attentive and ready to help with any questions. There is a Georgian cuisine cafe on the ground floor. We can also safely say that the kitchen is one of the best. As a result of the trip - the best impressions. I recommend.
The hotel is located in the city center on a pedestrian street. There are many attractions nearby. The room is large, good sound insulation. Everything you need is in the room. The staff is polite and attentive. Breakfast is available for an additional fee at a nearby cafe (10% discount). Large portions, delicious, exquisite serving
Disappointment! The only advantage of the hotel is its location. That's all. We lived in a standard room, then in a junior suite. You can still survive in a junior suite, but not in the standard. It was 6-7 degrees outside, there was no heating in the hotel! That is, at night there is just a double room in the room. As standard, you will be offered the cheapest heater that does not warm up the room and makes noise so that it is impossible to sleep with it. The junior suite has an air conditioner that turns on the heat (while the bathroom is very cold). With children, this hotel is generally taboo, just freeze. The rooms are poorly cleaned - dust is everywhere, the floors are not washed (they will not give you slippers if anything). There are no bathrobes anywhere. By default, the towels were laid directly on the floor. When I told the administrator about this, the reaction was "sorry" and that was it. They didn't offer me any clean towels. The bed on the beds is simply out of size, the sheet just covers the mattress, which is terribly uncomfortable. The cafe at the hotel and the breakfasts are just a shame. Firstly, in a tourist hotel, breakfast should start at 7 a.m., not at 9! We arrived at 9, and the scrambled eggs were served at 9:40! You will have breakfast in this cafe if you are very lucky. Before our eyes, a huge tour group entered the cafe, occupied all the tables and the hotel guests were simply left without breakfast. Well, the cherry on the cake is the repair, which, of course, we were not warned about. I do not recommend this hotel under any circumstances! From the word Royal - nothing, cheap antlers without service and understanding how the hotel business works.