Royal Sebzor Hotel
64 reviews
March 10
Friendly staff and nice location. Recommend this place
1
December 31, 2024
Very nice hotel, clean, trendy and very helpful staff
September 6, 2024
Nice new hotel.
Convenient location, cosy rooms, good breakfasts and friendly staff.
September 3, 2024
Super👍👍👍
March 17
Excellent location of the hotel. Quietly. Tashkent restaurant is nearby. It takes about 20 minutes to walk to the Center of Pilaf (Five cauldrons). The room was clean, there was cleaning every day, and there was a small balcony in the room. Cosmetics and slippers are available. Very polite staff. They brought a set of plateaus of dried fruits and nuts as a gift. The breakfast is excellent, the coffee machine. We left at 6.40 am and, despite the fact that breakfast starts at 7.30 am, we were fed upon request in advance. I think we'll come back again. Wishes: when cleaning the room, the carpet was thoroughly soaked, we returned earlier and I wet my socks) there is no coil or dryer in the bathroom in the room. I would also like to be able to take a classic iron on request. It's quite inconvenient to iron classic shirts and trousers with a steamer, and I'm used to doing this myself, rather than giving it away for a fee. Also, those who arrive will have to get used to a hard mattress, but it's good for your back. Overall: thank you very much!
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April 8
Great hotel. Friendly staff, speak Russian.A good "restaurant", varied breakfasts, fresh all the time.
The rooms are clean, refrigerator, air conditioning, Wi-Fi, YouTube.
Of the cons, these are mattresses... It's as soft as park benches. The advertisement also announced a minibar and a phone in the room, but this is not the case. Location, not in the center, but you get used to it.
Yandex taxi, it arrives well, but always from another street... Set the entrance in your service, do not confuse the drivers.
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October 31, 2024
Very nice hotel in the city center, near the TV tower. Gorgeous renovation, everything is so beautiful! The rooms have water, kettle, tea. There is an elevator, 4 floors. Daily cleaning, change of accessories. Very polite staff at the reception. The hospitable guys helped with the Internet and with ordering food for delivery. The breakfasts are varied, there are a lot of fruits and sweets!!! I really liked everything!!
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October 31, 2024
Great hotel, nice rooms. Polite staff, I would especially like to mention the guard - always with a smile and ready to help. Delicious breakfasts, a buffet, there is a coffee machine, which is very important for us. The room has a refrigerator, a kettle, and water is brought every day. Tea and coffee can be drunk in the dining room in the evening, melon and watermelon are also offered. In general, everything is fine, prosperity to you!
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September 23, 2024
A new hotel near the city center. Very pleasant and courteous staff from the administrator to the management staff. We are ready to help you and advise you on any issue. A very pleasant and clean hotel with a convenient location. The rooms are clean and cleaned daily. The rooms have a refrigerator, a kettle with cups, tea and coffee bags. Bottled water is brought to you every day. Special thanks for the delicious and varied breakfast buffet. There are many different dishes and fresh seasonal fruits. We will be happy to come back here again.🤗❤️ 👍
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April 17
I stayed at this hotel for 3 nights during a working trip to Tashkent. The hotel is new — it opened in September 2024, and you can feel it: everything is modern, clean and thoughtful. Staff — special thanks! The staff knows their job, works 100%, is always polite and ready to help. The room was cozy, clean and comfortable, with everything you needed at hand. Overall, I was very satisfied — an excellent choice for those who appreciate service and comfort. I recommend it!
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February 25
Very good location. Excellent staff. Hearty and delicious breakfasts. Plus there is a microwave, which is very convenient if you live there for a long time. And, they also allowed us to vacate the room after 17.00, for free
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1
December 1, 2024
The room is clean, the food is excellent, the staff is friendly, there is a shuttle service. They will help you with any question. The hotel is located near the center, there is a place to walk on foot. In a word, a great hotel! I recommend it!
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November 30, 2024
Royal Windsor is a very good hotel, the personal is very polite, it feels like they take care of you, the breakfast is just super, there are a lot of delicious pastries.The rooms are clean, the bed is refreshed every day, the hotel is new, despite this, the ratings are already high and it's worth it well done.
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April 22
It's a terrible place, there are no words.
We booked a room on the OFFICIAL website a month before the trip, and they sent us a CONFIRMATION. After that, a reminder about the trip was sent 4 days before the trip. On the day of arrival, the reception says that our reservation is not available and there are no rooms available! We show you emails with all the confirmations, and they answer us with a straight face - we don't have your reservation. As a result, I urgently had to call other hotels and look for available ones. And it was at 2 a.m...
The hotel was found within an hour, and before leaving, the reception staff promised that a senior manager would come in the morning and figure out what had happened to our reservations and call us back. In the end, no one called back, or even apologized. I strongly do not recommend it if you do not want to be in a similar situation. I am enclosing all the booking documents.
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1
January 9
The hotel does not meet the stated parameters of the word at all.
It is located far from the center, but you can only get there by taxi.
It was terribly cold in the room, the batteries were turned off. The staff advised to turn on the air conditioner. When asked about the heater, it was said that it had already been taken away.
We haven't changed towels in four days.
During this time, the bathroom floor was never even bothered to wipe, as well as the plumbing.
Toilet paper was brought only after an urgent request at the reception.
The Wi-Fi is weak and intermittent. We saved the SIM cards we bought at the airport.
What was called a balcony turned out to be an open space of 50 by 50 cm. But even there, there was no ashtray.
One of the advantages is a good breakfast.
In total, 4 Uzbek stars turned out to be at best 2 in the Russian understanding.
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2
1
January 8
Excellent staff, cleanliness, very good, varied breakfast, the rooms are tidy and tidy, the guys at the reception are ready to solve any issue. I recommend the hotel.
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January 9
We stayed at the hotel for four days from January 4 to January 8. The room is very cold, there is no heating at all. We asked for a heater, but it was not provided to us for four days. They turned on the air conditioner, but when they left the room they took out the card and the air conditioner did not work. There is no heated towel rail in the bathroom, so there is nowhere to dry clothes and towels (((
Entering the shower room, the entire bathroom floor becomes wet. The room has not been cleaned even once, the towels have not been changed. The shower gel and shampoo have also never been changed ((
And the cherry on the cake, when leaving the hotel, the guy standing at the reception forced me to leave a positive review through booking. He got into my phone with his own hands and gave a great review.. I was taken aback by surprise and didn't say anything to him. Now it's clear why all the reviews are good. In my opinion, the maximum is 2 stars.
See original · Русский
October 26, 2024
Nice new hotel.
Well maintained. A quiet place. Located in mahalla.
There is a 150 bus stop next to the hotel. If you walk 5-7 minutes, there are several more buses 97, 78, etc. Within walking distance of the shopping center, Shopping cart
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February 23
The hotel was chosen because of the location and the fact that we were 2 adults and a child.
In this hotel, the family suite has a separate bed for a child.
The staff is very helpful, they help with all questions.
I enjoyed it
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January 19
A great hotel with responsive staff, cozy rooms and luxurious mattresses, and a great breakfast. I really liked it!
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December 20, 2024
Dd! The hotel is clean, the staff is polite. Breakfast is included, but it would not be bad to diversify the menu. 15/20 min walk to the TV tower. Magic and Tashkent city by taxi 15 min. In general, I liked it 👍
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November 4, 2024
We booked a double superior room by booking. As a result, they settled into some unfinished triple room, with a semi-assembled bed, And a window almost in the ceiling, without curtains. Referring to the fact that our room is occupied. The second photo shows the room we booked. As a result, they refused at the booking, writing that we had not arrived. Although we spent two nights with them. They also refused to make a discount. It's not pleasant!
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1
October 30, 2024
Good afternoon! We booked a hotel for three double suites in Tashkent for 4 nights through Booking in October 2024 2 months before the trip. Confirmation has arrived, everything is as usual. Before this hotel, we were still in Bukhara and Samarkand. We arrive in the late afternoon of October 12th. They immediately told us that there were no rooms for us and allegedly sent me a cancellation by mail. When, to whom and where they wrote and why there is no notification on the Booking, they could not answer. At the reception, the hotel staff immediately offered a couple of other hotels included in their network. We went to see the hotels, obviously tired, not corresponding to the level of Supervision, tried to persuade them to stay. After the scandal, they offered to go to the hotel for 2 times the price of the booked reservation. Because it was forever, everyone was already tired and wanted to solve the issue of overnight accommodation, stayed in a more expensive hotel for the night. In the morning, this hotel solved the issue of paying for the price of the Passport, again not without scandal and moved to another hotel, which still had to be searched and skated around Tashkent, instead of resting for 6 people. Very convenient service....
Conclusion - due to the beautiful picture and low price, the owners of the hotel are trying to fill their other, less attractive hotels... Deception and that's all, it's probably more expensive to make repairs than to fill the hotel like that.... I wrote to Booking about such a scheme of the hotel. I hope my review will be useful to someone.
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3
1
March 2
Great hotel in the city center. Silence, calmness. Very helpful staff and management. Excellent breakfasts, clean and fresh rooms.
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January 18
Well done, they're trying very hard. And clean and tasty and friendly. No negative emotions. People greet guests with all their hearts. Thanks!
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1
February 11
It's a great hotel, the guys at the reception always help with whatever you ask them, even in the most difficult situations they will call and find out and do their best. It is rare to meet such a staff nowadays, I recommend it for a trip to Tashkent.
Thank You All,
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April 6
A normal hotel, but far from the center..nice room with a hard mattress. A normal breakfast, but you have to come early. The sound insulation leaves much to be desired. Cleaning is done every day, all towels are changed and the expense is reported
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January 8
Nice hotel, friendly staff, brought suitcases to the room, the interior is pleasant, the rooms are clean, there is plenty to choose from for breakfast. I recommend
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November 26, 2024
Not a bad hotel. Everything is fine at the reception. To put it mildly, the breakfasts are average, so don't count too much. The room is cleaned as you are lucky, but in general more or less.
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March 31
The new hotel
Convenient location
Super polite staff
Good breakfasts
There is water and tea set in the rooms.
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March 3
The hotel's excellent location, breakfast for 5, the staff are very friendly, speak Russian, I recommend it!
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1
October 21, 2024
Friends, I am writing in order to share my negative experience and suddenly my review will save you from such an unpleasant situation as we have with Royal sebzor
I read in some review that the guests arrived, but they were not settled, but I was sure that this would not happen to us... and so
The plane arrived in Tashkent at 2:30 a.m., while the luggage, transfer, arrived at the hotel at about 3.40. The biggest wish was to get into the room and go to bed, but no..
The young man at the reception says that he cannot check us in, because there is no water in the hotel... My first thought is, well, a night without water, but in the morning it will be?! But he is persistent, there is absolutely no water... Offers us to find other accommodation options. What to do, I start looking at options, it helps to get through to other hotels, but who is waiting for us at 4 a.m. without prior reservation in which hotel?!
Suddenly, the guests living here at Royal sebzor pass by the reception, we ask them - how is it here, without water ..? They say there is no problem, there is water. Then the young man "clarifies" that there is water only on the 2nd floor, and our room, unfortunately, is on the 3rd or 4th, and there is definitely no water there..
It became obvious that it wasn't about the water. Most likely, there is a "malfunction" in the booking system. Maybe the room is busy, maybe there are other reasons.
We continue to look for accommodation options. After calling with 7-8 other hotels where there are no places and having received 7-8 refusals ..., we find an option ready to accept us, go there, check in
That was the experience of interacting with Royal sebzor
My recommendations to the management of this hotel are that the booking system should definitely be adjusted. Otherwise, your business will fail
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4
October 2, 2024
A wonderful hotel, clean, cozy, helpful staff, wonderful breakfast, and located in a quiet location. My husband and I really liked it here!
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January 3
That's great! Everything is perfect, the kitchen, the rooms, the staff, the location. The hotel is 100% clean!
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February 25
The best hotel Very cozy , the breakfasts are 5+Very attentive staff🫡 I recommend on 💯
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September 21, 2024
A chic hotel for those who want to relax in peace and comfort!!! The area is quiet! The cleanliness and responsiveness of the staff makes the hotel attractive!!!
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August 28, 2024
The rooms are clean and tidy. The breakfast buffet, everything was very tasty. And most importantly, they communicate with respect to each guest! This is a big plus))
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1
January 2
Everything is fine! Staff, rooms, breakfast! The guard is generally super, knows everything, solves all issues instantly!
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November 12, 2024
A nice new hotel!breakfast for 5! The distance from the center is solved by a cheap taxi, not far from the shopping center!
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January 7
It's a lovely hotel. Helpful staff. Convenient location. Delicious breakfast.
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January 6
Excellent hotel, staff speaks Russian, excellent location.
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October 26, 2024
A good hotel. Clear. Friendly service. Delicious breakfasts. Only the rooms have small windows on the odd side.
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October 31, 2024
I liked everything, I recommend it!
The staff is very pleasant.
Purity
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October 6, 2024
A very cozy hotel! Helpful and pleasant staff! Great location!!
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April 3
Mega hard mattresses and a queue for breakfast... otherwise everything is fine.
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March 6
An average hotel at an average price. Tomorrow may be good, or it may be cold. It may be cold in the room, but they will help you solve this problem in every possible way. In total, the staff is 5, and the hotel itself is 4
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January 18
A great place with good service and breakfast
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September 19, 2024
Nice hotel, clean, cozy. There is free tea and coffee all day long
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October 1, 2024
I liked the hotel, decent,cozy with friendly staff
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December 8, 2024
Beautiful, cozy and helpful staff
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