Maps • Minsk • Flower shops

Rozmarin

Rating 4.4
Closed until Monday
Minsk, Zaslawskaja Street, 23к1 • этаж 1

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Address

Minsk, Zaslawskaja Street, 23к1этаж 1
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Directions

Contacts

+375 29 122-33-00
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Business hours

Features

Credit card payment
Greeting cards
Wedding floristry
Delivery
Sweet gifts
Gift wrapping
Handmade goods
Flowers in a flask
Flowerpot
Payment method:discount system, prepayment, cash, payment by card, electronic money, bank transfer
Wheelchair accessibility:unavailable
Panorama
Rating 4.4
31 rating
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16 reviews

Level 3 Local Expert
November 1
The first negative experience in Minsk, Belarus! An American friend ordered a bouquet in June of this year. Delivered on time, looked good, but the next day it wilted and looked bad. The bouquet cost $200. I was very upset and the mood was ruined. I called, but they told me that the director was not working, it was Thursday. On Monday, I called back and talked to the director. She explained that I had damaged the packaging and the flowers wilted the next day. I have not seen this in any country in the world. That the bouquet had to be put in a vase in cellophane and paper. Is this normal? The vase that was included was low and did not fit the bouquet, it fell out of it. After talking to me in raised tones, she offered to call her an hour in advance and come any day of the week and she would make the same or even better bouquet. I called her 2 hours in advance, not 1 hour as she asked, she said she would not be there, but another employee would be waiting for me, I took a taxi and arrived. The employee said that he would no longer give me a bouquet, and as compensation, the director recommended that he give me dried flowers similar to a bouquet for the cemetery... I refused. Why come to them, waste time and money on taxis, waste time... The director of the Rozmarin salon deceived and humiliated me twice! This is terrible! It is a shame that such unscrupulous people work in such a wonderful city and deceive foreign tourists. What will they think about Belarus? This is my first country where customers are so deceived and humiliated. I can't recommend this business to ANYONE!!! Contact other flower companies in Minsk! I haven't had any problems with flowers here from other companies. Probably, the 5-star reviews about them are also fake, but written by friends... ********************** First negative experience in Minsk Belarus! An American friend ordered a bouquet in June this year. Delivered on time, looked good, but the next day it wilted and looked bad. The bouquet cost $200. I was very upset and my mood was ruined. I called, but they said that the director was not working, it was Thursday. On Monday I called back and spoke to the director. She explained that I had damaged the packaging and the flowers had wilted the next day. I have never seen this in any country in the world. That the bouquet had to be placed in a vase in cellophane and paper. Is this normal? The vase included was low and did not match the bouquet, it fell out of it. After a conversation with me in raised tones, she offered to call her an hour in advance and come any day of the week and she would make the same or an even better bouquet. I called her 2 hours in advance, not 1 hour as she asked, she said she would not be there, but another employee would be waiting for me, I took a taxi and came. The employee said he would not give another bouquet, and as compensation the director recommended him to give me dried flowers that looked like a bouquet for a cemetery... I refused. Why was it necessary to come to them, waste time and money on a taxi, waste time... The director of the salon Rozmarin deceived and humiliated me twice! This is terrible! It is very offensive that such unscrupulous people work in such a wonderful city and deceive foreign tourists. What will they think about Belarus? This is my first country where clients are deceived and humiliated like this. I cannot recommend this business to ANYONE!!! Use any other flower businesses in the city of Minsk! I have not had any problems with flowers here from other businesses. Probably the 5-star reviews about them are also fake, but written by friends...
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1
В
Level 4 Local Expert
June 18
I really love this place, the most friendly employees, young and qualified. You can attach more than just a postcard to a bouquet of flowers! There is also a diverse selection for the interior
See original · Русский
1
М
Level 3 Local Expert
March 9
I ordered chocolate-covered strawberries and flowers for the girl on March 8th. Everything was delivered by the agreed time, the strawberries are delicious, but....The flowers had all fallen apart the next day. I was very upset by the quality of the flowers.
See original · Русский
1