The flowers have been rotting for the last time and are not worth it, a bouquet with an even number of flowers, which the technical support puts up as a gift of one rose. They respond to the complaint with an offer to get one flower. If you need a spoiled mood and low-quality flowers, feel free to contact us.
Do not order delivery, otherwise you will spoil the holiday. The flowers arrived fresh in appearance, but in a day they all dropped their buds.
One-day bouquets.
The answer to my question about the quality in the chat: there were no complaints upon receipt and all the flowers are individual) Here's a 10% discount, buy more from us...
The bouquet did not last even a day and this is not the first time. Moreover, all conditions for the preservation of flowers were met. Considering the price, it is very unpleasant, but especially unpleasant in front of a girl. It seemed that they were just slipping stale flowers. Very sorry.
For comparison, flowers "from the transition" please for at least a week.
Disgusting service, we went to a store where no one even greeted you, everyone was busy with their own business, it's creepy!!! They left in a bad mood, ordered flowers from another organization. I do not recommend this place!!!!!!
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ЛЕЛИК
Level 8 Local Expert
February 14
In order to avoid your mistakes, I decided to share my bitter experience of ordering flowers from this dubious organization. It's simple, if you want to spoil the moment of your soulmate's declaration of love, then roses.Bel will help you with this! And you can choose! There are flowers in the photo))) or bushes))) which were brought to me!
I ORDERED A BOUQUET ONLINE.... It says delivery within 2 hours. In fact... they canceled the order themselves and did not bring anything, referring to the fact that they did not get through. The number was specified correctly in the order. Sooooo let down.
I do not recommend contacting them.
I ordered a bouquet especially in the morning to give a fresh and beautiful gift. On the phone, I discussed everything with the manager, who promised, in case of inconsistency, to warn and coordinate changes with me. As a result, silence and no one got in touch. They brought a bouquet in a different package and dried roses, some even with blackness.
In the first photo "expectation", in the next two "reality". And communication with the manager.
Draw conclusions. But I definitely don't plan to order from them anymore. This is about delivery.
Order flowers in the Rose.bel. you're taking a risk. In the morning we received an order of 15 roses, and by the evening of that day the bouquet had lost its appearance (photo).The answer to my question is why such flowers?
Sorry, you will get a 10 percent discount on your next order.
But there will be no next order.
FIRAM DOES NOT GIVE A GUARANTEE…
The flowers are always fresh and the price is lower than the market, the girls are friendly. I was pleasantly surprised by the call a couple of days after the purchase. They offered a discount!
I recommend it, but the place is popular, on holidays, count the time in advance, there will be a queue!
Yesterday we ordered the delivery of a "fresh" bouquet of bush roses on nemiga 36. This afternoon they have all bowed their heads. They tell me I'm not taking care of them properly. They sell weekly roses under the guise of fresh ones. I don't advise anyone to order flowers - it's a waste of money
I ordered a bouquet of premium roses in the summer - delivery in the morning. We brought a bouquet in the morning, due to the fact that I was talking on the phone, I did not open the wrapping paper and did not look at the flowers, when I opened it I saw roses with a small bud (not premium) and the most unpleasant thing is already sluggish.
A similar situation was on these vyzolny, I was ordered a bouquet with home delivery, they wanted to surprise me, the flowers had already arrived
I was in the Store at Independence 103...no one wanted to serve, they didn't even respond to my questions.This is the first time I have come across such a service.The store's staff is absolutely not interested in sales.I do not advise anyone to visit this point.
Thanks! I can't say which store it was delivered from, I made an order online, but it was delivered on 14.02, in the specified time period. 13.02 received a photo of the bouquet in Viber. All requests were fulfilled. Excellent service.
I ordered roses on Mazurova 24, I can't get through to you, so I'm writing here. I do not know from which point they were taken. In the morning, the roses wilted 9 out of 13!!!
if you remember the client, you can call back. Order 5.03.24
how to give it to customers now!!!???
I bought a bouquet for 75 rubles for a gift in honor of March 8, I understand everything, a holiday, a load is possible, but selling a bouquet that was thrown into the trash on March 10, as it withered, is too much. I am extremely disappointed in this service. I do not recommend it
I always ordered flowers in White Roses if necessary, so this time I did not hesitate to choose on the website and ordered, I also asked the operator about the availability and concoction of flowers. I was told that everything is in order, the bouquet will be ready. And that's what kind of bouquet I got in the end. This is called expectation-reality. After refusing to pick it up, no one even called back... customer orientation at the highest level ... I will definitely not contact this store anymore
I ordered a bouquet of roses for my wife with home delivery. They promised to bring it at the same time, as a result, they had to wait longer for the Courier due to the delay. As a result, the bouquet was lying in the trunk of the courier's car and as a result, the roses froze over and became very sluggish. I do not recommend using delivery.
The dead flowers die the next day and no one is responsible for it. I was very disappointed. I advise you not to buy flowers for anyone here if you don't want to spoil your holiday.
The quality of service is terrible. When ordering, they mixed up the delivery date, while not even admitting their guilt, citing the human factor. They offered to pick up the gift and return it the next day. The cynicism is just off the charts.
I always order flowers here! Always fresh! The dispatcher will always tell you which flowers are best to choose for the celebration! Couriers arrive without delay! Very pleasant prices - much lower than in other stores!
A friend ordered the delivery of a bouquet of peach roses for me on roses.It was January 3rd (my birthday). The delivery was at 19-20 hours. On January 4, at 10 a.m., the whole bouquet of 13 roses withered: the buds hung! What does it mean?
Nice and pleasant girls work, but with weak handles) I bought an air balloon, inflated it, and apparently tied it badly, because on the third day it already deflated and became crumpled, like I did on the weekend : (But the place and staff are good :)
I arrived at Dzerzhinsky on August 18, 2022 to pre-order a bouquet of 21 bush roses for August 19 for the wedding of my goddaughter. She asked me to make a bouquet with me and leave it in the store's refrigerator until tomorrow. They refused me, assuring me that tomorrow morning they would make a bouquet for my pickup from the freshest roses.
Result: my husband came to pick up a tiny bouquet, which consisted of half of the withered dwarf roses. He didn't pay attention, and when the bouquet reached me, there was no time to go figure it out. I put a topper in the bouquet (somehow decorated it) and had to give it blushing!
The photos on the site do not correspond to the bouquets that will be made for you or simply taken out of the refrigerator a slightly similar bouquet to the one you selected from the photo.
It's a disgrace! Huge disrespect to the customer, inattentive employees of the "salon" of these rotten shrimp, and the cashier is a separate character of this whole flower circus!
I do not recommend contacting this institution if you do not want to blush in front of the person to whom this bouquet is addressed.
I ordered my daughter a bouquet for 25 years, the old ones with blackened rose petals were brought. It was very unpleasant, if I ordered a stranger it would be a shame!!! How can I not be ashamed to assert that I have sent a fresh bouquet, I wish you always receive such flowers!!!
My husband constantly gives flowers from Rosa Bel
And they always cost a maximum of 2 days
It's just terrible.
No matter how well I take care of them, after 2 days they can be put on a mummy
The bouquet looked strange. Some of the flowers look like they've been blown up. For comparison, I attach a photo. 1 bud out of 9 was very small. Ordered via delivery.
I ordered flowers. The bouquet strongly does not correspond to the photo, the roses are very small wrapped in a huge amount of paper. I am very disappointed I will not order any more and I will not advise anyone