RSTs № 5 Frunzenskogo rayona g. Minska
130 reviews
November 30
A wonderful team. Everything is always fast and friendly. We need help and get answers to questions without any problems. Thank you so much for your hard work and patience.
See original · Русский
2
September 15
Unlike the same RCC on Nemanskaya 22, there are no queues and extremely friendly staff. I can't even believe that this is a state institution. I was accepted half an hour before the end of the shift on September 13. And although the paperwork delayed the employee a little, it did not bother her and she helped in every possible way with filling out all the forms. Thank you.
See original · Русский
2
2
September 5
There are amazing specialists and very greedy managers who do not consider it necessary to stimulate employees who do their job well. Everyone should be equal: Masha is a quitter, and Lena is a plowman
See original · Русский
1
November 15
I came to the passport officers to pick up a couple of certificates, before that my mother called and asked if the 14 child could come himself, to which they said yes, I came from the other side of the city, tired, and they tell me that I can only with a legal representative, call my mother to ask why, my mother asked me to give her their number so that she would call So they said they didn't have a room, the service was terrible, they were far away, they just exhausted their nerves.
See original · Русский
1
December 13
Excellent specialists . They applied for a passport replacement today . Everything was explained , explained , many thanks to the specialists . It was very pleasant. There are no queues , everything is on the light .
See original · Русский
May 23
I waited for a connection with a utility specialist for about an hour, I was the thirtieth in line, after the connection I asked a question and the connection was cut off. I call again and again the thirtieth in line.... Then without comment, I wait for the connection again for more than half an hour. I will not explain the essence of the question, if in a nutshell, then one not very competent specialist argued to me that it was I who should come and terminate the contract that I did not even conclude, it is good that there were more literate people who called me back and solved the issue without my participation, for which thank you very much to this girl, if not for her I was on the verge of breaking down to solve this issue in a different way. One star to the boss and deputy who did not get through at all, and to the specialist "who provoked me to a conflict with his professionalism." The girl who saved my nerves and position has five stars and many thanks!
See original · Русский
2
September 7
Thanks a lot to the staff! My Lebanese grandson's birth certificate has been kept for many years. They thought they had lost it. They found me. They called.
See original · Русский
1
August 26
It's very far, it's hard to get there, and still to go. Public transport is not available. Radom MKAD. The staff is good, the service was pleasant
See original · Русский
November 17
An institution with top-level service. And they will help and prompt, without shouting and snorting, which I have met more than once in other installations.
See original · Русский
2
September 22
They provided all the necessary documents very quickly. Fast quality service
See original · Русский
1
August 30
In general, a good staff who quickly explained what and how to collect according to the documents
See original · Русский
March 6
Maybe I was lucky, but there were few people, so all the issues were resolved quickly. The staff is polite, if you have any questions, they calmly explain everything and help. There are no complaints about the work.
See original · Русский
2
April 12
I applied to the RSC twice. I talked with lawyer Tatyana Anatolyevna. Thank you so much for your attention and patience with us. She told me everything, explained how to fill out the documents. Good luck in your hard work
See original · Русский
July 24, 2023
I want to express my great gratitude to the passport officers, Budai Olga Leonidovna, for her professionalism, humanity, responsiveness - only with such an employee do I want to communicate and thank her, a man in his place! Also, many thanks for the help to passport Lapchik Vera Petrovna! It is very pleasant that such professionals help people..
See original · Русский
3
March 5
The staff is polite, everything is explained in an accessible way.
there is a large passability of people, which makes it necessary to wait a long time, but there is an electronic scoreboard that does not allow you to get lost in the queue
See original · Русский
1
March 28
I applied for a replacement passport. Like any procedure, it takes time and patience))). Young passport girls have great patience and self-control! Thanks to them for the clarifications they had to give me several times!)))
See original · Русский
3
December 27, 2023
I changed my passport - there are no queues in the evening, everything was prompted, helped, the operators are polite.
The New Year's photo zone was made at the bottom, it's beautiful, well done)
See original · Русский
2
May 23
Terrible location, on the edge of Minsk. It is not clear how to get there, it is especially difficult for elderly and disabled people to get there
See original · Русский
2
1
September 16
It's a pretty clear job for such an organization
See original · Русский
2
September 10
There are no questions about the service. Passport officers work well.
See original · Русский
1
July 13, 2023
No matter how you come , the passport officers need to show their superiority: "And you need to bring your own pen"
21st century and we should always have pens with us.
You run with a newborn baby in your arms... but there is no pen for you anywhere...you need to go to the store for your own😄
You can't take tied handles at the windows either if you don't register there😃😃
See original · Русский
3
2
November 19, 2023
Contrary to expectations - very friendly staff who very correctly and with a smile helped to solve the issues
See original · Русский
1
November 5
There were fewer queues, we solved our problem quickly
See original · Русский
April 29
I was doing a registration for my daughter. Everything is clear, fast, and efficient
See original · Русский
1
January 15
All the issues that I addressed were resolved quickly enough! Thank you very much!
See original · Русский
3
July 24, 2023
I applied for a passport replacement. There were 4 people in the queue, but the workers served everyone very quickly. The filling did not raise any questions either. Everything has been clarified.
See original · Русский
1
September 5, 2022
It is difficult for me to understand why our settlement center is located on the outskirts of the city, and if it takes 40 minutes to get to it by public transport! It's very inconvenient, but you still have to come back from there. I can imagine what it's like for elderly people to get to this institution.
The service is good.
Sometimes there were small queues, but the staff try to serve quickly.
See original
4
1
March 10
Long queues, hustle, bustle, and sometimes terrible service, and in general the attitude towards a PERSON.
See original · Русский
2
2
December 30, 2022
I needed an urgent reference about the family's warehouse and a certificate of debt.so the girls did everything quickly.and even the transparent file was given a bonus by the Guys.I was in such a hurry that I probably didn't say thank you.Many thanks to the first window.
See original · Русский
1
October 12
Very polite specialists
See original · Русский
March 19
The specialists are attentive and responsive. But the queues are long.
See original · Русский
1
January 17
Polite, tactful, professional employees of the passport service!!!
See original · Русский
1
February 13
Surprisingly, they explained it quickly, clearly, and helped fill out the forms.
See original · Русский
1
September 26, 2023
Passport officers are super, polite, tactful, responsive will answer any question
See original · Русский
1
July 28, 2023
The passport specialists are wonderful, they tell you everything, there are no huge queues. It took 10 minutes to submit documents for a passport replacement
See original · Русский
1
October 31
Polite and pleasant passport officers explained, helped, directed.
See original · Русский
July 22, 2022
The passport girl (the first place from the wall) is very patient and polite. The passport form was filled out incorrectly, she calmly said several times how and what to fill out in Belarusian, covered up all the incorrect data (and there really were a lot of them) and also calmly and intelligibly told about further actions. Thanks a lot
See original
November 20, 2023
Always polite and always try to be quick !Thanks !
See original · Русский
2
May 2, 2023
How many times I've been there, I've always seen the screams of one of the passport officers. There are two of them. One is young, doing her job, the second, which is older, screams all the time, looking for an excuse to yell. Housing and communal services in general have never been pleased with good work, but here one of the employees clearly stands out. I think if the older passport officer is removed, then this RSC will come very close to a normal place. If you do not take into account the grumpy passport officer, then in general the issues are being resolved there.
See original · Русский
2
1
March 17
There are practically no people during the day. It's worse in the evening, I advise you to walk during the day and save your nerves
See original · Русский
1
September 1, 2022
I have been to the reception of lawyers on several occasions. From the beginning there was surprise, and then it was taken for granted that all issues were solved competently, kindly, and help was provided, which was not part of the responsibility!
See original
4
May 22, 2023
Everything is clear, passport officers help in filling out, the queue moves quite well if everything is in place.
See original · Русский
2
December 28, 2023
The operators work quickly, if necessary, they open another window, I liked it 👍👍👍
See original · Русский
2
February 20
I changed my passport , everything was fast, the passport officer helped me fill everything out
See original · Русский
1
December 20, 2023
Free photo zone.
Those who have been photographed are given information about the composition of the family.
See original · Русский
3
1
September 10
I liked everything
See original · Русский
1
March 30, 2023
Everything was fast, despite the queue, I spent 10-15 minutes there at most. Well, maybe I'm so lucky)
The staff is friendly
See original · Русский
2
July 16, 2022
They changed their passport. The girl was very responsive and patient. Her attention and responsiveness won us over, despite the fact that we ruined the form. Thank you for your hard work!😉
See original
2
January 3, 2022
Everything is done quickly and efficiently! The staff is always polite. The main thing is to come in the afternoon when there are no queues! I did a certificate on the composition of the family, it was done in 2 minutes!
See original
3
1
July 4, 2023
Very convenient. The employees are polite and competent
See original · Русский
3