A cool store , I ordered various spare parts many times , delivery is fast , much is available . The staff is qualified and can explain the nuances , tell you about the manufacturer of spare parts .
An excellent spare parts store,you can see on the website what is in stock and order if not in stock. There are almost all spare parts and accessories for household appliances. Here we took filters for the vacuum cleaner, a plate in the microwave, a drawer in the refrigerator. Prices are lower than the manufacturer's.
I bought a gear for a VES ELECTRIC 2070 meat grinder in this store. After installation, it broke down without even rolling a kilogram of meat. The cogs of the gear folded like plasticine. The teeth can be moved with your hands, kneaded like plasticine. Despite the fact that I ordered the second gear on Aliexpress (in Rtm. by the second, the gear I needed was not available), and it remained intact.
I returned to the Rtm. by store. The receipt was lost somewhere at that time, as I had been waiting for the second gear from Aliexpress for a long time, and, of course, it was pointless to install one gear. I bought a gear in Rtm. by in August 2021, and came with a refund in October.
In the store, the consultant girl immediately began to behave aggressively, said that the whole city was being bought from them and no one had come with a refund yet. She said that it was our fault that a low-quality spare part broke down. And finally, she recommended me to change the engine entirely! Although it is unclear what the motor has to do with the gear : this is a combine harvester, and the motor is in a completely different compartment, and the blender, dough mixer and shredder work perfectly!!!
The girl nevertheless took the part back, wrote down my phone number and promised to send the spare part for examination to Minsk, and after receiving the result, call back. But to this day (March 19, 2022), the call has not been received.
The spare part was inexpensive - 10.80 rubles. It's not about money, it's about attitude towards customers.
I'm disappointed with the store...
By the way, later I ordered the second gear on Aliexpress, everything works fine!
Unfortunately, it is not yet possible to upload a photo of a low-quality gear (the phone's memory is overloaded). But I will definitely add a photo to my review later.
I do not recommend the Rtm. by store. If possible, order from other stores in Belarus or directly from China (if time allows you to wait).
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Александр Карпов
Level 10 Local Expert
May 8, 2024
You can find spare parts for repairing washing machines. A large assortment is available.
The sellers are very responsive, professional, and willing to suggest what fits which model. Smiling. We are ready to call you back if you did not pick up the phone, even when you called outside of business hours.