Not a bad hotel. The rooms are clean. There is a sea view and a mountain view. Nicely. The kitchen at the hotel is good, the food is delicious. The staff is friendly.
The only plus is the elevator, there are no two windows, apparently. For 2000rubles per day, you will get a smoky hall, mold on the walls and cracks. But when you travel 12 nights from Sochi, you are glad just to have a white bed.
Poisoned!!!! The three of us ordered meat in Abkhazian style. There was also salad and khachapuri, but they ate it separately. There is nothing more to sin against. We raced to the toilet all night. All signs of poisoning.. Vomiting, diarrhea, chills, weakness. The price tag is not weak and they tipped, but nevertheless.. Draw conclusions! Review of the cafe around the fountain.
The food is not very good
The service is normal
The room was located near the elevator, which constantly creaked, which was clearly audible. There is no sound insulation in the room.
The staff is good.
Cleanliness is present
This year we were, the Ruslan four-star Gagra hotel ,receptions, very kind , the hotel was clean, the linen was changed, in general it was cool on the seashore.
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ss ss
Level 9 Local Expert
October 7, 2024
Everything is good for Gagra
So the game is of course, like everything there)))
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Anonymous review
September 26, 2021
The accommodation is just a delight, especially if the windows and balcony overlook the sea. The rooms themselves and the hotel are new, clean, the furniture is good, the staff is responsive.
I really liked the hotel and the administrators, especially the curly-haired girl, well, very sweet and caring (unfortunately, they did not find out her name)
The four of us had a family vacation)
The room turned out to be surprisingly much better and more spacious than in the photo! The view from the balcony is really amazing! We will be happy to come again!!!
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Ирина Козлова
Level 6 Local Expert
September 15, 2024
We stayed in hotels in late August and early September, we liked everything. I recommend it!!!
Who will go, do not take food, quiet horror. There is no cleaning, they asked to wash the floors once a week. There is a pin sticking out in front of the hotel in the sea, a warning on the door to the dining room, BUT where exactly???? There is no sign on the beach. The room stock is normal. Corridors are being vacuumed. I will not go to this hotel anymore.
Good location. Nearby there are shops, cafes, a market. The view from the balcony to the bay is amazing. But the descent to the sea is terrible rusty steps, could make a normal descent, as in the neighboring Sofia hotel. There is a transfer to the airport, railway station.
Super!!! A room with access to a balcony that looks out to the sea. It's fantastic!) The sound of the sea. The girls were nicely served, they did not provide anything. Wi-Fi even caught up to the beach. Access to the sea directly from the hotel. There is a cozy restaurant nearby. Everything is delicious, there is a fountain in the center, a huge palm tree for shade. We will definitely come again!)
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Мария А.
Level 4 Local Expert
June 16, 2022
A great hotel, the room looked directly at the cafe, the balcony doors were closed and nothing could be heard!we rest for a week with a 4-year-old child, there are no problems with sleep!everything is clean, the room is cleaned every 2-3 days. Ruslan cafe near the hotel has the most delicious boats, you will not regret trying it!They cook delicious!The food itself in the hotel is disgusting, it's just impossible to call it homemade food, it's tasteless!Excellent location of the hotel, everything is within walking distance!
I recommend the restaurant at the hotel. They cook very tasty, the portions are huge. The waiters are tortured, however, they do not smile, I even feel a little sorry for them.
We were only in the restaurant of this hotel.Good cooking and good service.Very clean.Everything is covered in greenery and flowers.There is a fantan in the middle
Pros: 3 delicious meals a day. the rooms are cleaned every day. clean beach and sea.
Cons: poor attitude of the hotel management. the stairs to the sea are in excellent condition. Russian tourists are not considered people. There is no animation or entertainment for children.
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Геннадий
Level 13 Local Expert
August 28, 2022
There was a favorite Hotel in Gagra. We stayed there for seven years. This time, due to a sick child, they had to reduce the time spent on vacation. At the same time, the owner of the hotel refused to refund the money for unused days of staying in the room. It's not even human. My family budget invested 21 tr. to the business owner. I'm unlikely to come back or recommend it to anyone.
We ordered food with a girl, we got poisoned! We ate meat, lamb and pork kebabs. At night, we took turns running to the toilet and vomiting, the temperature also rose, ruined 2 days of rest for us, thank you!
The hotel itself is nothing, but the food just sucks, sun beds and umbrellas are paid, the sewer was constantly clogged in the room, although they gave money for 4 stars in Turkey..
The restaurant is a good fantan in the center, on the street. I can't say about the apartments themselves. But I think music prevents those who go to bed early. Although I can't say that
A great place with affordable prices. We were in October. This room has a balcony with a beautiful view of the sea and mountains. I advise everyone, just not during the peak season
I really liked the cozy rooms, balcony, sea view, which is right in front of the hotel. Thirty steps from the building - and the sea. The only thing that bothered me was concrete blocks in the sea two meters from the shore back in Soviet times. But the sea is clear, turquoise, and warm. We didn't eat at the hotel, there is a canteen and a market nearby.
The rooms are good, the staff is friendly, the cafe at the hotel is delicious, the owner of the hotel watches everything every day, God bless him.
There was something to compare it with here in Gagra, this place is really pleasant.
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Level 9 Local Expert
June 19, 2023
The bed is squeaky!) otherwise, the price/quality is excellent
Terrible hotel, I do not advise you to go there, the food is terrible, everything is broken. The horror is terrible. In the sea of rebar, you can give legs. All reviews are fake
We booked a room. The reservation was approved. We arrived, said that the room was occupied and began to offer a more expensive room. I had to look for another hotel with a small child late at night. There is cheaper nearby, we do not regret that we did not check in.
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Татьяна Сергеевна
Level 10 Local Expert
June 23, 2022
A good hotel and delicious food in the cafe, the barbecue is soft, super
The furniture is shabby, there is mold in the seams between the tiles in the shower. There are stains on the walls after leaks. One thing compensates for this is the sea view.