Sacvoyage
123 reviews
October 18
I would like to express my great gratitude to the owners, investors and employees of this hotel. When you get to this hotel, you see a lot of work done at all stages of the implementation of this project, because everything is thought out to the smallest detail – design, concept, service and service. The exterior and interior in the common areas are gorgeous, the rooms are clean, nothing superfluous, furniture and plumbing are of high quality, everything is clean and works. A la carte breakfasts to choose from - American, Greek, Mediterranean, Italian, etc. (seven if I'm not mistaken) + porridge in the load for those who eat from the Belly. There are no disadvantages if you do not ask yourself to search for them. Thank you so much for the rest.
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September 24, 2023
A small cozy hotel!!
The staff is polite and attentive.
Relatively close to the exhibition center and the price tag was sane, I won't say cheap, but sane.
Everything is clean in the room, cleaning was carried out daily (even disposable slippers were replaced with new ones every day).
A small cozy courtyard - it was very emotional to go out there with coffee in the morning. By the way, coffee is brewed at breakfast and this is a huge respect.
Breakfast should be chosen from 3 options (English, French and some other), but I will not say that it is meager. In general, it is delicious!!
The only small disadvantage is the poor operation of the Internet. Very often it was not possible to connect to wi-fi and the staff had to overload the routers.
Globally a great option for a business trip. And next time, I'll probably choose the same one.
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August 21
The hotel itself is at the highest level! The staff is friendly and professional. Room (standard) it was good, the furniture was not tired.
I liked everything very much. Only I was at a time when roads were being repaired in the district and access to the hotel was difficult.
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June 12
The room is pleasant, clean, spacious. Good grade for cool furniture.But the air conditioner did not work, they could not fix it quickly. The elevator was also not working. The trick is quite simple, it caused a feeling that they were saving on you.
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June 23
A good hotel, everything you need is there, a good location, very friendly and friendly staff. Very tasty breakfasts, the restaurant itself was also pleased with the menu.
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September 18
One of the advantages of this hotel is the change of administrators who checked us in. That's where the advantages end.
Minuses:
- the sauna that is included in the price is not a sauna. Although, maybe I don't have the same opinion about the sauna with the person who cooked it. Sorry, but the Finnish sauna is 40 degrees, it's not a sauna!
- in the morning there was no cold water at all. No warnings, nothing. Accordingly, do not go to the toilet and do not wash in the shower.
- terrible breakfast service. The waiter forgot about our orders, as a result, after 30 minutes of waiting and indignation that breakfast was brought to people who came later than us, she brought absolutely not what we ordered. The breakfast order also included porridge, which we did not wait for. There is a coffee machine behind the bar, but for some reason instant coffee is made, which I will not even offer to the enemy.
And in terms of breakfast, we are not the only ones. This hotel is not designed for a large number of guests.
The morning is ruined, I do not advise anyone to stay at this hotel!!!
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January 28
I came to Almaty on a business trip and stayed at this hotel. The room is comfortable, attentive receptionists at the reception. Breakfast is included in the room rate. It's very tasty. The only drawback is not the buffet. There are two dishes to choose from. You order and wait. Since you rush to do more on business trips and often need to have a quick breakfast and go to work, waiting for tomorrow took a long time, only 20 minutes I sat and waited for it to be cooked. In general, the hotel is great, but if there was also a buffet, then the hotel would be just perfect!
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August 19
The rooms are not cleaned, you will have to go down to the reception for toilet paper. For a hotel with a cost of 40,000 tenge (8,000 rubles) a day, this is too much. There are some more stains on the wall. In addition to the main lighting, there are only two weak lamps high above the bed, the windows are darkened, you will not be able to read or work. It is also inconvenient in small things, for example, there are no stands for toothbrushes, the watering can does not weigh as it does not fit into the mount, the faucet is generally screwed on the other side, there are no mosquito nets, so mosquitoes and bees are our friends. Even when you book and indicate that there will be two guests, they all bring a little bit for the second one over the next hour, but it's even funny. Of the advantages of coffee beans for breakfast
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June 6
I don't know where they found good service in this hotel. I fell for the reviews. The staff at the restaurant and at the reception are more attentive. The windows overlook the trees and are quiet. That's all. The worst thing is that the rooms are not cleaned here. I came here for work and checked in for a week, as the office is located not far from Gagarin Street. But this is terrible, for three days no one even looked into my room. My trash cans are corny, toilet paper is out, towels just don't dry out because there are no electric towel dryers. When I came and saw that he had not removed me, they told me that they could come late at night. I say okay, I'll be waiting. No one came, the next day in the morning he specifically asked me to clean it. I came to the hotel at 8 pm, no one came, the room already smelled of garbage and towels. It's just creepy. I met the maid, she said she could just bring me some water, since they don't have time to clean up. I went down to the reception and asked for a complaint book. They said she wasn't there. And finally. It doesn't matter how heavy your suitcases are or what floor you're on. The elevator is temporarily (permanently) not working. Take it on foot.
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June 23
A colleague canceled his reservation for a fully paid room - he had to urgently look for a place to stay at night. I have a 4th floor without an elevator. The ligaments on the knee are damaged and it was a real hell to drag things in. Every day I had to put up with the lack of towels-they forgot to put them when cleaning. The cleaning itself in the evening - you can barely climb the stairs, and then you wait until the room is vacated. The service is frankly weak. I do not recommend this place. According to colleagues, there are better and cheaper nearby.
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May 7
My stay here was unforgettable from start to finish. A pleasant surprise was their breakfast – varied and hearty, the perfect start to the day before new adventures.
Dinner at the hotel turned out to be a real discovery – delicious dishes, excellent service and a unique atmosphere added charm to my evening.
The atmosphere at the Sacvoyage Hotel is simply mesmerizing – every detail is thought out to the smallest detail, creating comfort and luxury at every step. My room was a real haven of comfort – spacious, stylish and with a magnificent view.
The spa treatments at the hotel turned out to be a salvation after a busy day – relaxing treatments and the professional approach of the staff made my stay even more pleasant and memorable.
The Sacvoyage Hotel is an ideal place for those who appreciate comfort, beauty and attention to detail. I can't wait to come back here again!
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November 1
A small cozy quiet hotel, the rooms are clean, towels, hygiene products, friendly staff, good breakfasts. I liked everything 👌🏼
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September 8, 2023
Wonderful stay at the hotel "Sakvoyazh"!
I recently had the pleasure of spending several unforgettable days at the Sakvoyazh Hotel and I want to share my positive impressions. Everything, from the very beginning to the end, left me with only pleasant memories.
The first thing that catches your eye is the stylish and cozy interior of the hotel. The rooms are tastefully decorated and thought out to the smallest detail. The cleanliness in the rooms is top notch, and although cleaning is carried out every day, it would be enough every other day - it is so neat and clean here.
The quality of the breakfasts in the hotel restaurant also did not leave me indifferent. There are 3 types of breakfasts and a small buffet with pastries and watermelon with melon. Everything is prepared with love and professionalism.
But the most important thing is the people who make this hotel so special. The entire staff is extremely polite, helpful and always ready to help. They really care about the comfort and satisfaction of their guests.
Unlike other guests, I was invited to the sauna on the first day)
The Wi-Fi network sometimes falls off, but these are small things, because there is a good Lte siglan.
In general, the "Bag" is an excellent choice for those who want to spend an unforgettable vacation or business trip. It combines all the necessary conditions for a comfortable stay, and I certainly recommend this hotel to all my friends and acquaintances.
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June 30
This is a great hotel. The cleanliness and service are at a good level. Breakfasts are 5+. The staff is very polite. There is a coworking area.
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November 3
I must say right away that breakfast is not a buffet, but there is a choice of porridge and types of breakfasts with formed dishes. There is a coworking very convenient on business trips
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June 6
An average hotel. The room has a kettle, two tea bags, and a small bottle of water. TV, refrigerator. The food in the restaurant is not bad and not expensive. Breakfast is on the menu. A couple of types of porridge and scrambled eggs, omelette. You can order coffee. Now the cons. The elevator is not working. Find out about it. Cleaning in the evenings is really annoying. You come to the room after 18 and they knock, like cleaning. Thanks, but it would have been a whole day for this. In general, the impressions are bad because of this.
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November 6, 2022
The hotel is located on a relatively quiet street (opposite a private clinic). It is quite noisy in the morning, later there is less fuss and quieter. The Atakent exhibition complex is about a 15-minute walk away, in the opposite direction there is a very large Mega Almaty shopping center.
The furniture of the rooms, the doors and all the halls are finished with high-quality, natural wood and granite, but the plumbing and showers are already quite worn out.
The breakfast is hearty, but is served exclusively on request of one of the three options (French, English, classic).
Despite the fact that breakfast is served at a local cafe, but it is open only from 8-10 in the morning, after that you can not eat at the hotel. There is a blue cafe nearby - the food is bad, the price tag is expensive. But, in 10 minutes there is a good restaurant Peacock Mavlin, and in 15 minutes there are already significantly more good places to eat.
The standard rooms are not very spacious, but quite cozy.
Disadvantages of the hotel:
- Breakfast is prepared for at least 15 minutes, but it was necessary to wait more than 30 minutes. So be ready and go to breakfast earlier if you don't want to be late for your business.
- the cafe is open only from 8:00. If you need to eat before 8 a.m., then most likely you will not receive your breakfast, despite the fact that you paid for it.
- mattresses are quite soft and no longer of high quality - be prepared for the feeling of spring blocks.
- there are always only 2 hangers in the closet, there are no shelves at the bottom.
- there is no refrigerator.
- room cleaning should be done every day, but in reality, maids often forget to do it.
- for early check-in and slightly later check-out (even 1 hour in advance), you will be asked to pay for half a day.
- the Internet is not very fast and does not work in all rooms (especially in the extreme ones). I changed several rooms, but even in the very center of the hotel there is a signal at the door, and the window is almost not working anymore.
- despite the fact that the hotel has a sauna, it is almost impossible to get there. Every time you go to the reception, it is already occupied by someone else.
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September 23
Great hotel. Clean and tidy. The staff is helpful. I've already stopped here twice.
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March 24
It's an unfortunate street for walking, there's really nowhere to go, just take a taxi to the inhabited areas with developed infrastructure.
Among the advantages - a very good breakfast, a warm room and a taxi arrives quickly.
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December 17, 2023
Unfortunately, I cannot boast of good service and conditions.
Whether it's a hotel, a hotel, a guest house or any other housing service, there must be a minimum set of services and comfort everywhere, otherwise what are we paying for?
From 10.12 to 15.12 I was honored to stay in this hotel, in Almaty -25/-27 and there is no HEATING! I think it makes no sense to continue further, the result is just moved to another hotel!
Be sure to prepare for the unexpected, carefully request all information from the services where you book your stay!
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August 12
A great hotel. The rooms have good furniture and a cozy atmosphere. The restaurant has 5 points.
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December 4
Very polite staff in the restaurant and at the reception. I left my suitcase in the luggage room, everything is safe and sound.
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September 5
We had a nice few days visiting the city: quiet, calm, good breakfasts
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July 2
The convenient location of the hotel. Delicious breakfasts. Friendly staff.
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August 15, 2023
I fell in love with this hotel for its refined tranquility and intelligence, for the friendly and professional approach to each guest. Returning to Almaty, my choice is always a Valise. Special thanks to the wonderful manager Gulmira.
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June 23, 2023
Overall, a cozy hotel. Clean rooms, very good breakfasts, polite staff.
But there are also disadvantages. The main ones are:
1. To get hot water, you need to wait at least 5 minutes.
2. The wi-fi is constantly falling off for a long time.
3. The air conditioner was not working in my room. I lived in the heat for a day and then moved to another room.
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September 26
I stood at the checkout for forty minutes!!! Two working cash desks, it's no wonder that there are fewer customers. The store has changed completely and not for the better.
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September 27
Nice hotel, cozy, everything you need is there. Clean, neat
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August 20, 2023
Incredibly pleasant reception staff, very caring and beautiful girls.
I haven't tried breakfast, I won't tell you. The area is quiet, it's just quiet at night. The room is clean but poor.
What didn't you like:
1. A walkie-talkie is heard around the clock from the clearing staff
2. The walls are made of cardboard, you can hear how they breathe behind the wall, not to mention the water and other sounds
3. There are 3 switches near the bed and only 1 outlet. Why is that?
4. According to the rules, there should be water in the room, it was put only for the 3rd day
5. How many hangers should there be in the wardrobe? There was 1.
6. Where should the guest put dirty clothes? Put down the laundry bags!
7. Change the Wi-Fi security protocol to a higher one, because of the current settings, no normal corporate device connects.
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September 8
The price does not match the quality. There is something to work on. The emphasis is on cleanliness and breakfast. And it wouldn't hurt to think about a hygienic shower.
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June 15
The breakfast at the hotel is delicious. I took off the star for the shower- the cabin was leaking, the water needed to be drained for a long time so that it would become warm.
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July 16
A nice cozy hotel, a delegation to the conference was located here.
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July 17
It's a great hotel.
A good price tag
Clear.polite staff.
Breakfasts are weak.
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March 23
The staff is very friendly. Good location. Quite such breakfasts. Not a buffet, but the sets are very nice. Drinks can be asked to be repeated. 😁
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October 21
I liked. The service is good, the food is delicious, inexpensive.
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August 14, 2023
Excellent hotel, clean, tidy, beautiful,everything is at the highest level, the staff is friendly, the administrator Nurgul is well done, thank you very much for everything to everyone 🫶🫶
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July 20
The service is excellent. The rooms are spacious. The rooms are cleaned every day.
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November 17, 2023
Nice, quiet hotel with nice rooms. The entourage is also calm and pleasant to the eye. The breakfasts, there is a choice, are delicious, but there are not enough stars from the sky.
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October 19, 2023
Everything is clean, fresh. Polite staff. The breakfasts are delicious. Pleasant atmosphere. Still, the restaurant would work, it would be 5 + I hope you fix it.
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December 21, 2023
I do not advise you, somehow they let you in at night, I warned you in advance that the night flight of the plane and there will be a late check-in. The hotel does not really have a spa, although there is nothing to do there. The taps did not work either in the spa or in the room. For the same money, there are much better options.
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September 16
A good hotel. Good service. Low cost.
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September 21
Everything is very good, cozy, delicious breakfast , gym, sauna , good location.
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May 2
The Internet is very bad, you will not be able to work from the room. Something was constantly breaking, but it was repaired quickly. Hot water is a problem
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April 6
Clean, large room, well cleaned, not a buffet breakfast but hearty.
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September 27, 2023
Nice, cozy hotel. Responsive staff. The girl at the reception helped out late in the evening (shared a pill).
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June 10, 2022
Not a bad hotel, but with its drawbacks. Among the advantages: a small, quiet, clean hotel with a fresh renovation, responsive staff. Cons: some furniture elements are already worn out, breakfasts start at 8.00 (it's a little late for business trips), I went to breakfast only once - poor choice, poor quality, coffee, apparently from the Rosneft gas station.
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October 25
The audibility is strong, there are clogged drains in the shower and the staff does not pay attention
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June 10
In general, it's not bad. If it wasn't for the broken elevator, I would have put 5
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June 1
The hotel as a whole pulls in 3 * and no more, the breakfasts are meager. The location is good, the staff is kind.
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March 4, 2022
A great hotel. The breakfast is not a buffet, but excellent, both in volume and quality. The staff is attentive and friendly. The MEGA center is within walking distance with a complex of shops of various profiles.
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