In this department, only a few people can work at the cash desks quickly and professionally. Time is losing its course there. If you need to rest or get lost at work, feel free to go to this department. At least an hour is provided for you. And this is the best case scenario.
For two branches of this bank, I met only two employees at the cash desk who work quickly and professionally.
Evaluation of the same operation. And the time spent on its execution.
And the assessment applies only to cash transactions
The bank is getting worse and worse every year.Today I tried on Uralskaya 1A to put money on the card through an ATM.I tried five times, the ATM returned the bill.I couldn't put it in that way, and I also forgot my card at the ATM.In this bank (225 Kab, where the management sits)they explained to me that it turns out that I am in Belarus, I cannot put a 100p bill on the card of this bank at an ATM.It's really fun!They said they would sort out the situation and call back in the evening.However, no one called back.I had to make the call myself.They didn't give a damn about their client.The card was taken out but it is not returned, you need to pay and get a new one.How do you like the service!?"Everything is for customers," They spit at their customers from a high bell tower.
I have a salary card in Sberbank, the branch at Masherova 80. I decided to take out a consumer loan. They offered insurance for a loan. The conditions were explained incorrectly (or they made a mistake themselves, or Belgosstrakh is the most cunning), and instead of paying insurance monthly, they paid the entire amount for 7 years at once (maybe they have personal agreements there). I wanted to cancel the action on the same day - they start stupidly "throwing". Therefore, I am writing a pre-trial claim to the bank, returned the loan and will continue to clarify the current situation in the legal field. Sooo long waiting time when taking a ticket!!! To change the currency, you can sit for up to 40 minutes. IT'S JUST TERRIBLE AND INCOMPETENT!!!
Sberbank has a "Credit Potential" service, which turned out to be convenient for me. In a couple of clicks, I found out what the maximum loan can be approved, and under what conditions. It's nice that the result lasts for 30 days and the necessary loan can also be issued online later.
A shameful creation of the Savings Bank! You cannot put money on the Russian Savings Bank. The ATM ate Rossber's card, you won't get it back - you're going to be destroyed. The passport and the account opening agreement are not grounds for returning the card. You always have to wait for service, even with an empty operating room. And the cherry: the interest for withdrawing from the Rossber card is the highest among all banks!
I decided to use the "Save" deposit for long-term savings. The conditions turned out to be better than I expected: the interest rates are among the best on the market, and the ability to replenish the deposit makes it even more convenient. I recommend it to those who want to accumulate steadily.
My son had been asking for a bike for a long time, but there was no money right away. I took out a loan "Just online" through online banking so as not to go to banks. It's simple — I filled out an application and received approval within a couple of minutes. The loan was transferred to a Savings card. My son is happy, now he is riding a new bike.
It turned into a disgusting branch, I will say that the relations in Belarusbank are better.
The cash registers do not work periodically, a couple of specialists work. They are not competent and talk through their teeth.
Although I have been a client of the bank since 2015
As an individual and a legal entity
I didn't expect the Credit Potential service to be so easy to use. I filled out the questionnaire, and in a few minutes I received all the necessary information. Now I know what I can count on.
Everything was done so that the client was as comfortable as possible. I signed up on the website, came to the department and quickly solved my questions
The bank on Masherov 80. Made a request to the Head of the department Tarlovsky Dmitry Alexandrovich. A brilliant specialist! MANY THANKS TO HIM!!! It helped a lot! He did a job quickly and politely that I couldn't have done!
A very good bank is clean inside, there are always a lot of windows, and parking is also convenient nearby
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Show business's response
Вадим Романенко
Level 6 Local Expert
August 30, 2024
Sberbank has pleased with the convenient service for opening a deposit online. I signed up for the service through the website, but it turned out that you can do everything right from home. I filled in all the data, confirmed it, and after a couple of minutes the deposit was opened. It saved a lot of time and nerves. I am very pleased with the result.
In this branch, you can successfully spend an hour or more on a trivial operation at the cash desk, one window always works, so save your nerves and time and go to another bank) He heads my anti-rating in Minsk.
Slowly, there are almost no currencies available, There seems to be a lot of staff, but you always have to wait a long time. But the atmosphere is comfortable and the secretaries are attentive.
It turns out that in every city Sberbank is not distinguished by its efficiency and competent time allocation! There were 3 people in front of me in the queue at the checkout, their service took 45 minutes, only one operator worked. Dear Sberbank, maybe it's time to start moving and be more attentive to your customers, analyze the service time and, if necessary, organize the work of several cash desks at the same time?
The department is large, there are not many people, and you often have to wait a long time. Only if you deposit or withdraw cash at an ATM. There are problems with parking, only if you are lucky or look for a place on the odd side of Gvardeyskaya Street.
It is very convenient for me to use this compartment. Parking is not very good, but you can always find a place. The people are friendly and qualified.
I applied for a loan "Just online" via the Internet, and it was really simple. The interest rate is good, the application was approved quickly. We managed to resolve our financial issues quickly)
A gloomy establishment with an ambitious name. There are only four random letters from the SBER. Money to the savings bank card is through a turbid and expensive scheme, ₽ do not put it or withdraw it at all. I just want to say: "you either put on your underpants, or take off the cross (letters SBER)"
The worst bank in terms of service! As a legal entity, I come to withdraw cash and always waste a lot of time, it works on the strength of 2 windows, sometimes you wait for an hour or don't wait at all and leave. Time is a very valuable resource now, is it really so difficult to recruit staff and open the rest of the windows for customer service!!!! I'm late for meetings because of these queues, they create queues, people are angry, they swear! No customer orientation