Sber Bank
110 reviews
January 16
I like that the Thank You program is customized to my needs. You can select categories and exchange points for various goods and services. A very flexible and user-friendly system.
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February 28
I had to deal with this office, I did a refinancing certificate for another bank, once for free, but they made a mistake, the next time it turned out that the certificate was paid, but again they made a mistake, only the third time it turned out, although the form should be standard. Every time I came in the afternoon, there were no people, the specialists were free, but I always waited from 10 to 22 minutes, which I consider absurd. In addition to money, I also had to write a handwritten statement for the certificate itself in the 21st century.
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1
February 1
We came to the bank to open a deposit, took a coupon, waited 2.5 hours, it was my turn, but they started accepting people without a coupon, a bank employee brought me a piece of paper with a new coupon number written by hand and told me to wait until they called, when I asked why I should wait, they told me that they accept people by appointment, for Then why take coupons???
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1
February 5
The consultant deceived me about the criteria for using the card for free and the money was withdrawn from me at the end of the month! The consultant also incorrectly answered my questions about transfers from Russia to Belarus, which caused me difficulties later. If I had initially known about all the nuances of this bank, I would not have opened a card here, but they also took money from me!
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1
March 24
The service at Sberbank is the best. I am especially pleased that with a Savings Prime subscription, I can send money to Russia without commission. It makes my life much easier, and I am very grateful for this opportunity. The prompt assistance of employees is always important to me.
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February 3
Alexandra is a very friendly girl. She answered all the questions about the contract. The room itself is pleasant and bright.
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February 13
I applied for a loan Just online. It is very convenient that the registration is completely online. No visits to the bank or unnecessary questions. Everything is quick and simple, I was approved, and the money came quickly.
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February 12
Fast service, waiting time of about 10 minutes, good location near the metro.
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October 9, 2024
It does not work according to the schedule. It's 11 minutes until closing time. The doors are closed. For some reason, do not touch anything, everything in the savings bank has problems. Always wasted time through the fault of this office
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1
November 4, 2024
Disgusting service
3 windows for cash transactions, 1 is working.
Wait 20 minutes for ONE customer to be served
The shame is just
After 30 minutes, I just left
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1
January 27
Fast service, courteous staff, good location.
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March 20
I recently opened the Save contribution, and I want to share my impressions. The deposit rates are really attractive, and the opening process turned out to be quite simple and fast. I was able to easily top up my account, which is very important to me, as I plan to gradually increase my savings. I am very glad that I chose this particular contribution.
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April 13, 2024
Good afternoon, I would like to know why your specialist took 1 hour of my time and could not give me my money. Tech support and employees on the phone claim that I can get my passport, but your employee at the bank does not see my money. You work in different programs or your employee is not competent in this matter. I'm really looking forward to solving my question. I left a complaint with the bank at 119 Derzhinsky Ave.
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3
December 3, 2024
All issues in this department were solved without problems and quite smartly, everything was as it should be.
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October 18, 2023
Nice spacious room. Electronic queue. The bank's employees are competent and polite, competently and to the point answer the questions asked. There is a self-service coffee shop. Cooler with water and the presence of cups!
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1
June 21, 2023
Excellent, comfortable compartment, there are soft sofas for waiting, professional staff, quickly served, conditions were explained in detail, only good impressions remained
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November 14, 2024
Awful. Standing in line for an hour so that an employee would give you non-work advice. Which caused the loss of money
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October 5, 2024
It is very convenient, polite staff, there is a cooler for visitors, places to wait in line, however, the service is fast and you do not have to wait very long.
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December 28, 2023
This branch has changed my attitude towards this bank in general for the worse. On November 25, the husband withdrew a certain amount from the foreign currency account. And he didn't review every bill, TRUSTING the bank. And as it turned out, later we were given one 100 dollar bill, which is now not accepted in any bank (and in this branch) due to the fact that there are 2 seals on it and one of them is 11mm. "THANK YOU VERY MUCH"
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4
July 7, 2024
The staff is very friendly. I came in 10 minutes before closing time. But, since there was a queue, I didn't have time. But I was accepted even after working hours. Not kicked out) 👍
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1
November 17, 2022
I was pleasantly surprised by the service. There was no queue at the branch, I immediately went to the electronic order. I got to a very accepted specialist, a young Komar girl Daria Denisovna. Excellent service, very competent, with reliable and detailed information, at the highest level. Thank you very much!
I also wanted to mention the online information service, when contacting I always received full information and found a way out of any situation. The bank's specialists are very responsive, sensitive and professional in their field! I am very glad that I started cooperating with this bank!
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1
November 22, 2024
Very very slow service. They do not provide complete information about the cards.
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May 15, 2024
The bank is conveniently located, the work schedule is suitable, the staff are polite, the atmosphere is pleasant.
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November 30, 2023
There are always long queues. When exchanging currency, the staff is very picky about the bills. In neighboring banks and other branches of the same bank, banknotes, which were refused to be exchanged here, were accepted without problems. I'm not going to this department anymore.
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2
December 2, 2024
Like it. The loan was issued very quickly.
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January 18
They helped
Prompted
Escorted
Issued
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July 27, 2024
Good location, pleasant interior, good staff
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January 23, 2024
It's always either queues or the absence of employees. Today, all currency exchange windows were closed for more than 20 minutes and more than one client with an exchange was not called to the operators at the tables. Disgusting attitude to customer time
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1
March 26
Incompetent employees , which slows down the payment process.
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October 8, 2024
The staff are very polite and considerate. They will always help in everything!
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1
November 15, 2024
there is nothing for which 20 rubles were taken away during the withdrawal of money
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March 15
I got a car loan within an hour.
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February 20, 2023
A huge request to the management of this bank; if you put an intern at the cash register, do not leave him alone, let the mentor always be somewhere nearby and the mentor should be experienced, and not on the same level as the intern.
The essence of the problem: - the first in line, you need to pay 3.82 (three rubles eighty-two kopecks) to the account of Belgosstrakh.
The result: - FORTY-FIVE MINUTES of time spent.
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April 5, 2024
10 points the most excellent bank in the Belarusian world and 10 points more
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December 27, 2022
ATMs often do not work in this institution and most often only one cash register works, there are few places to wait.
Otherwise, the bank, as a bank, specialists outside the cash register work quickly and there is rarely a queue for them.
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1
December 25, 2022
The only bank in Malinovka that was able to adequately solve the problem of payment to Russia. I was pleasantly surprised by the level of technology and service.
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3
February 1, 2024
The nearest branch of the bank is serviced constantly. When visiting in person, you have to wait a long time in line.
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May 6, 2023
The world maps work. I withdrew it from both the savings bank and a third-party bank. But the limit from 1 card is 500 rubles per week. Bring 2-3 mir cards if you need cash. The most profitable course in Savings Bank.
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May 29, 2023
Top, the queues are small. The staff is friendly. The bank is excellent. I recommend it!)
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December 4, 2022
This is the first time I have met such indifference to customers, I came to close the account, took an electronic queue ticket and sat waiting for 45 minutes, there are a lot of employees, but there is little sense, it feels like they create the appearance of work by playing solitaire. In general, the service, the attitude towards customers is at zero!!!!
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1
August 3, 2022
Terminals did not work, all operations through the cash register, the manager of this branch saw the whole situation, as 2 cash desks worked, so it works, why open 3 cash desks to relieve the flow of customers, my operation through the terminal takes 1 minute, stood in line for 25 minutes!bank employees simply get an inexplicable pleasure when customers languish in line!
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1
December 31, 2022
There is no money in the ATM on the street, there is no money in the ATM building. Queues of 15-25 minutes to stand and wait. Inside Sberbank, some kind of cafe is not clear. This is utter nonsense, it would be better if you were doing your job properly.
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January 16, 2021
This department is one for the whole of Malinovka and the Southwest. Quite a large hall, service and physical. and legal entities located near the MKAD. It seems like everything should be (was) fine, BUT! The validity period of the card has come to an end, I received a call from the bank, they offered to issue a new one, everything is OK, you will pick it up in 5 days at this office, just for the more expensive home. And so the fun began. I'm coming home from work, at the door of the bank on 14.01 at 18:11, I have a whole closed door, I see the remaining customers inside. I ring the doorbell, they open it, I say that an SMS has arrived, to pick up the card. Answer: we are not working, look AT the PIECE of PAPER on the door!!! And there: Mon-Fri until 18:00, Sat-Sun weekend. And how do you order me to pick up the card?!!!!!! Most of them finish their work at 17:30-18:00, I physically can't make it, even by car. To which the employee shrugs his shoulders, saying he can't help. Is it really only me who has such a problem?!!! They said at 148 that they could forward the card!!!By mail!!! to another branch (shopping center Skala, Chkalova - super locations relative to Malinovka), but they do not know the time of shipment! The card ends in a week, and in the end you need to solve the issue yourself. DISGUSTING and INADEQUATE!!!!!! By the way, they did not bother to change the working time on the lightbox, as before - until 19:00
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3
2
September 14, 2021
I liked the service. Qualified staff. They answer the questions in detail. The branch is conveniently located near the metro station. There are few visitors in the morning.
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July 28, 2022
Good and competent staff! You can always get advice quickly and professionally!
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3
June 23, 2024
Quickly. High quality
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July 25, 2022
No matter how many times you don't come, there are always huge queues. At the end of the day, the employees disappear somewhere and in fact 2 people work for the entire huge hall. I am generally silent about slowness and unwillingness to accelerate in work…
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3
May 18, 2023
A great bank. The staff is professional, they solve all issues.
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1
June 2, 2022
I wrote a statement banning the use of personal data. They replied (a letter from the bank) that "formally, I gave my consent and did not withdraw it" and therefore, even after closing the accounts, they are not going to stop processing my personal data
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2
June 14, 2022
I am a client of this bank, very conveniently located. The cashiers are always friendly and competent.
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1