I recommend this branch for currency exchange. I compared it with the exchange rates of other branches - it's best here. The course is really profitable now. I'm getting my child ready for school, the costs are high. Thanks for the opportunity to save money
I found so many original New Year's gifts on Wildbury's. Thanks for the points, I managed to save a little. Before the new year, I decided to take advantage of the opportunity and buy everything I wanted earlier
Convenient location, comfortable waiting area. But... The biggest problem is that the staff, like a robot, performs actions according to the regulations. The slightest non-standard situation caused misunderstanding and the answer to everything was: "We can't do it any other way." I had to invite the head, who was in place at that moment, to resolve the issue. And they decided. So why should it be brought to this? It is impossible to foresee everything, so it is necessary that the staff be ready for this, and not stupidly repeat about the regulations. Why does a person need intelligence?! Otherwise, it's not bad.
It is this branch of the bank that is terrifying .I arrived 1 hour in advance to resolve the issue of closing the account.I stood in line for 15 minutes and then found out from the employee that the queue was for at least another 50 minutes , while 2 consultants were just sitting on the phone doing nothing .To be honest, I'm not very happy with this for the second time when I have to wait a very long time.
I saw an advertisement about a profitable course in the office at Mulyavin, 6. I checked with other departments-I chose this one, since it was necessary to exchange a decent amount. I won on the exchange rate difference compared to other offers.
I've always dreamed of getting a new car, but I wasn't sure if I could get a loan. With the help of the service, Credit Potential quickly learned that I could afford the car of my dreams. Now all that remains is to choose the appropriate model.
I used a card from another bank for a long time, but after switching to a Savings card, I realized that I had missed a lot. An interesting loyalty program, a user–friendly application - all in one place.
When I heard about the possibility of recording through the site, I immediately tried. Now I always use this option. I do not waste time waiting, I arrive exactly on time and I am immediately served. It is very convenient, especially when you need to quickly resolve some issue.
I closed all my cards and all my accounts, refused ALL my services, paid off all my debts, and a month later I received a debt notification, and I was lucky that I didn't get into a huge queue. If you want to waste time and drive several times for the same thing, go here.
There are always long queues, I try not to go there. It doesn't work out for less than 30-40 minutes, it's worse than a polyclinic. I highly do not recommend this department. A year has passed, nothing has changed, apparently the bank does not care about customers.
The attitude towards customers is disgusting.
After sitting in the jar for 1.5 hours, I wanted to go to the toilet. At my request, the employee rudely said that the toilet was for employees only.
This is not acceptable for a bank of this level and in such a building.
A good clinic. He is already treating the second generation of children. Experienced pediatricians and young people are pleased. The clinic has doctors of all specialties (except orthopedists). There is an X-ray, ultrasound and the possibility to make a cardiogram. Come on! And good health to all!
I would like to express my great disappointment and dissatisfaction with the service of this bank.Long wait, slow customer service. In general, I put the jar at 0/10.!!!
A strange bank... I put cash on a virtual card at 12:53. Employees are confused in their statements. For one, we will transfer money to the card from half an hour to 2 hours. the cashier has 2 hours. those hours have passed... Online banking chat : MONEY IS CREDITED WITHIN 3 HOURS. Not a bank, but just dancing with tambourines. Interesting.. does the bank's directorate read what people write? Maybe the president can somehow create a body in the State Control department that would respond to feedback from citizens of the country ...
P.S. More than 3 hours have passed... The operator's response: The transfer has not been received. According to Article 236 of the Banking Code of the Republic of Belarus, payment instructions are subject to execution by the Bank no later than the banking day following the day they are received by the Bank. In this case, the deadline for displaying funds is tomorrow.
and this is during working hours for the bank
I was pleasantly surprised, everything is cozy and clean, like at home. I recommend it to everyone. Everything is on top! The staff is very friendly. Good luck in your development
On Mulyavin, 6, I noticed a good exchange rate for the currency. I decided not to delay and exchanged dollars — it turned out to be quite profitable.
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Алина Подрезенко
Level 8 Local Expert
August 1, 2024
In general, the convenient location of the bank, you can buy coffee while you are waiting. I want to thank the employee, T.S. Dekhtyareva. The girl explained everything so clearly, helped open the card, offered a glass of water, lifted the mood.
There used to be a good bank. But something went wrong. A bunch of bank ATMs were closed in the city, or even removed. There is constantly no money in individual ATMs. At the head bank on Mulyavin, there are constant numerous queues to withdraw money. Even in the bank itself, the ATMs were not working. How's that?
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Танюша С.
Level 12 Local Expert
August 20, 2024
This branch has the best conditions for currency exchange. We have set a profitable course by the end of the month. For those who are looking for a place to exchange currency, the office at Mulyavina 6 is the best offer among other offices of the bank.
It's terrible! There are only 2 cash desks and 1 specialist. I wanted to put money on the card, but this cannot be done at all four ATMs. That's why I took the ticket to put it at the checkout, but the queue is a nightmare. And few people work. And so it is not only in this case, but in most cases.
There is no service. A lot of people, while one cash register and one economist are working. The girl at the information desk does not know anything about replacing the card, while communicating as if you owe her something. None of the three ATMs issues money using cards of other banks, although other ATMs of this bank did.
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Никита Олешкович
Level 8 Local Expert
August 19, 2024
A good department. We have actually set the most profitable course, which cannot be found elsewhere. I told my friends)
It's trivial to change the currency - I sat in line for a little less than an hour. And so it was a year ago, and so it is now..... out of a large number of windows, only 2 are working……
There is one queue for individuals and legal entities, in order to hand over the proceeds, you need to sit in line for a very long time since two cash desks are only working.
an excellent bank , I am pleased with the attitude towards customers , how many times I applied , they helped all the time , the staff is polite, knows their business, the waiting time is different.
Having been serviced at the Savings Bank for 7 years, the Mulyavin branch was the most terrible, and it remained, queues by the hour, one / two cash registers, nothing changes
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Дарья Троско
Level 5 Local Expert
April 25, 2024
It is not entirely clear how only one cash register can work in the main department and there is no consultant. Everyone's waiting time is simply amazing. And this is not an isolated case. Several times I had to leave without waiting for my turn
Customer service is very long, the staff is in no hurry, there is very little money in ATMs. The commission for cash withdrawal from the Russian Savings Bank is 15%