Pleasant and competent staff will always help you deal with any issue. Consultations on loans and deposits at the highest level, everything will be explained simply, without unnecessary fuss, it remains only to weigh everything and choose the right option. If there is something unclear, they will always sort it out. I liked that they do not remain indifferent to your problems, but really help to find a solution, as much as they can.
I always try to find profitable offers. With 2% points Thanks to the Savings card, it has become even easier to do this. I order everything I need on Ozon and get a nice bonus. Then I save up and spend again)
I recently bought a new laptop, paid with a savings card. It was nice to get points for such a large purchase. I've had the card for a long time, everything works fine.
I needed money for my studies, I saw an advertisement from a savings bank that you can take out a loan at a low interest rate. I filled out the application online, the approval came in 3 minutes. The percentage is normal, the money comes to the card, it is convenient
Relatively quickly, a non-working debit card was replaced on a day off and for free, all savings were transferred from the old to the new one without any problems
An excellent bank, customers are treated with understanding. I liked the service of Signing up for service- no need to wait in line, but you need to sign up through the website
Polite, friendly staff. Although she arrived 10 minutes before closing, she was not kicked out that the working day was over, served and did not even hint that it was too late to come tomorrow.
I was here recently, making out a card.What a wonderful specialist Tarasova Anna works here.Clever girl.Attentive, friendly.A high professional in his field.
Only in this bank the loan was approved for me so quickly that I did not even immediately understand. It is very convenient that you can submit an online application and not go to banks with documents, especially when money is needed urgently
All my questions about the loan were answered clearly and professionally (I contacted them by phone). There were no problems with the design either, it was approved very quickly online. I bet 5+
I don't really like using the services of banks. But I was satisfied with the work of this branch and the bank as a whole. A convenient application, a good office and responsive staff. Thanks for the work.
Overall, the establishment is not bad, however, the lack of air conditioning in summer for visitors and the lack of Russian cash for depositors is disappointing. After all, in order to withdraw money, you need to get it at the cash desk, but there are none. It is also frustrating to have queues. Unfortunately. The staff, however, is polite and professional, thanks for that.
I want to thank the bank for the excellent work! I issued a savings card online. Fast delivery of the card by mail. I got it even earlier than I expected
I applied for a new bank card. I was satisfied. I received information about the map and all its features quickly and easily. No swearing and queues.
Thanks to the specialist Maria Zhuk for the high-quality service 👍
Terrible service. When performing a currency exchange transaction, the waiting time was more than 20 minutes. At the end of which she was forced to LEAVE, because they serve pensioners and clients who hand over cash proceeds out of turn. When contacting the administrator, the answer was received: "The electronic system deals with the distribution of customer calls"
A cunning bank, returns deposits late, scrolls the money in its own interests and then just counts on a fool. The contract must specify 10% of the refund amount every day, otherwise there is no control over them, they do what they want
Polite staff.They talk to you in a clear and accessible language.They will offer alternative solutions, surprisingly profitable for the client.It is very pleasant to be served.
I visited this branch of the bank twice and did not get the best impression.
Pros: they explain everything in detail and clearly.
Cons: the service is very slow, queues accumulate, it is very hot and stuffy in hot weather. There are always a lot of people near the information kiosk and ATMs.
Very convenient location, courteous staff and fast service. I have been using the services of this bank for a very long time and have no complaints about my work. I recommend.
4 trips to the bank, tried to identify Yumani's wallet as a citizen of the Russian Federation. It was only on the 4th visit that I was told that this was impossible (on the 3rd visit it turned out that the employee who "can" do this does not work according to the opening hours of the department). On the 4th visit, when I was refused - I asked if the corresponding employee would work on Friday/Saturday - they said that the department was open on Saturday, January 9th. And so, our 5th visit with an attempt to identify the wallet for the wife - a citizen of the Republic of Belarus - and the bank does not work at all. I have never seen the worst service - the employees are not competent in their questions and do not even know the opening hours of the bank! It's a pity that you can't put 0 stars in the rating - a lot of time was spent, including the worker, and everything was wasted.
Very long service. I repeat for a very long time and everything is slow in this particular bank. There are few staff and the queues are kilometers long. You stand there for hours. In general, it's your business. If you don't believe it, check it yourself
It is not possible to contact the operator by phone.Half an hour on the trumpet and one melody in response!!! An answering machine only, but you need to talk to a living person! The horror!!I've been waiting for short beeps!
It's a good office, we often go there because it's close to work. The staff are all polite, they work quickly, there are practically no queues. Recently, there have been more modern ATMs, which has made the service in this office even more comfortable.