Super department, very polite staff. They served me quickly and told me everything. The manager of the branch is very pleasant, explained everything and helped to resolve the issue in the shortest possible time, when she could not get a clear answer from other banks. Thank you!) Now your client))
I don't like this bank, but there are no questions about the branch, it is very cozy and clean. I didn't talk much with a specialist, I came to close the card. However, I heard a specialist's not very polite attitude towards an elderly man nearby.
I wanted to upgrade my computer for work, but I didn't have enough money. I applied for a loan "Just online" directly from my phone. It is very convenient that everything can be done online: I chose the amount, the deadline, sent the application — and the money came immediately to the card. Now I'm working on a new computer, I'm paying off the loan calmly.
Good service, a different approach to each client, solve any issues. Near the entrance to the Savings Bank there is a 24-hour ATM, an information kiosk and the opportunity to replenish the card with cash.
The registration of the loan "Socrates" in the office went without problems. The staff turned out to be very responsive and helped to choose the best option.
The savings card is issued online, you can start using the digital card immediately in the application. Later, you can add a plastic one to it. It arrives quickly in the mail.
This month marks the 32nd anniversary of my company serving in this bank, despite the fact that this is a different branch, I had to apply to resolve financial issues and I was still satisfied with the service...
Bank as a bank)) queues at rush hour have not been canceled ) the staff is polite , they work quickly . Electronic queue. There is an ATM and an information kiosk inside.
The staff is in no hurry, so any issue is solved for a very long time. I came to close the deposit, I was 1st in line to this particular specialist - I lost 1.5 hours while employees from 2 neighboring booths talked and laughed before starting to work with clients.
I recently visited this bank. There were no customers on a weekday, but there were no employees either. Only one window was working. She sat for 20 minutes and eventually left.
The staff has a feeling that it is outdated in terms of the fact that it takes a very long time to solve the problem, or rather they themselves do not understand how to solve how they got into the 19th century
A decent bank with employees who perfectly cope with their tasks!
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Show business's response
sokldmp
Level 15 Local Expert
March 16, 2021
Dissatisfied review:
The situation was not in my favor, I lost my card, ordered through my personal online banking account. After the SMS about the card's readiness, I went to the bank after work, there was a work schedule on the Internet from 9:00- 19:00, and I was guided by it. I arrived at exactly 18:00, the door is closed, the guard pointed at the clock, I tell him that you have written until 19:00, he laughed. With all this, we receive the PO in 3 days. No one lets me leave work before. In the support service of the BPS bank, the girl said that she could not help in any way. "Thank you very much" to the bank for the customer-oriented work.
I made a card here and opened a Yandex wallet. Everyone is very polite, in Kalinkovichi. But in Mozyr, while I made a Yandex wallet, I almost had a fight with a girl. No advice or explanation on how to do it! She doesn't have to explain to the audience! Only register!
I was sitting in the hallway and looking for information through the Internet.