A very cool bank! The best and most responsive employees work on the ground floor ! They are always in a hurry to help : they are not intrusive and cute , smiling and friendly ) I think I know where my future wife will work) in general, there is no need to worry in queues. Everything is fast and easy ) 5 stars
I used to worry a lot about New Year's expenses. And this year, thanks to the Savings Card and the Thank You program, everything went much more calmly. It's especially nice that 2% points are refunded by the end of the year when paying for purchases on Valdberiz, Ozon and 21 Century.
Terrible bank, terrible service. There is one information in the cash register, and another at the place where the cards are received. I contacted the bank with the question "Transfer funds through the settlement account of a legal entity in the Russian Federation." Two responses were received: 1. Make a card and pay via ERIP via the Internet 2.
Send a physical person to the Russian Federation. to the person through the card by phone number, then he transfers it himself. I was not told that I could pay at the bank. I made a card, when transferring money, it turned out that the EPIP does not apply to international payments, and SWIFT does not pass. I spent the money, after which I experienced a lot of inconvenience: transfer from bel.I can't get money on this card- - I need to replenish it in cash.
I contacted the chat support, where I received a response: "In such a situation, the transfer can be made at a Bank branch with an identity document." As a result, the payment was not made. I do not recommend this place to anyone. This is the worst bank I've ever been to.
Convenient location, high-level staff, you can always count on a full amount of information and assistance in resolving issues. A comfortable environment.
I came for a consultation and liked everything. There is a receptionist on duty. It's great because you don't have to wait in line. The room is cool. The staff is polite. There is a cooler with water.
Qualified specialists explain the subtleties of concluding/receiving transactions using dotted lines. The waiting time is normal. The parking lot in front of the bank is constantly occupied, it's hard to find free parking, but this is the city center. But the bus stop is public nearby
Wonderful service, for registration of the card, instead of queuing on the first floor, they sent it to the second and very quickly everything was issued and an unnamed card was issued literally within 10 minutes
I liked that it is possible to transfer money to a savings card through an EPIP without commissions. This way the points accumulate faster, especially when you often use this card.
My salary is in another bank, but I transfer it from the ERIP to the Savings card without problems and commissions. Points accumulate quickly, they can be spent or accumulated immediately. Cool feature!
It is a good bank, but it is a pity that it does not interact with the Russian Sberbank in any way. It would be very convenient for the residents of the Union State. To have a single payment system in which bank cards would be interchangeable. I hope for further integration and unification of Sberbank in Belarus and Sberbank in Russia.
The work of operators with clients is the norm. Professionally, carefully. But the loan may not be approved without explanation. Everything is clean for me, but it's just that the security service lives a life separate from the law and the rules of decency. When closing a loan, you need to be careful - they leave pennies of debt themselves, intentionally spoil the credit history. A certificate of full closure of the loan is issued only for a fee and not cheap. They sell certificates. There were moments of misleading
But for a bank, this is business as usual
My favorite bank❤️
I have been a client for 5 years, if not more.
I have never encountered rudeness or an incompetent employee. They will always help and tell you. Queues are not crazy, as in other banks. I really like the organization of the space. There are info kiosks in a separate room, which is a huge plus. Over the years, I have not found a single minus. I have made cards how many times, everything will be explained, shown and told, banking will be set up. You change money, certain cash desks are allocated for this, you don't sit in line for three hours, how many times you changed it, you were at least 5 minutes in the bank. I need to put money in, I went to the info kiosk.
Not a bank, but a fairy tale.
Usually I throw off all kinds of calls, but when they call after visiting Sberbank, I always answer🫶🏻
One of the most humanless banks, I will leave, both an individual and a company will be transferred to another. I do not recommend it! Not a bank, but hemorrhoids.
Fast service, without looking at the end of the working day and the crowd of customers. Everything is clear on the case, no water. You ask a question, and they give you the correct answer without any possible scenarios. I was pleasantly surprised.
Applied to open the card. We helped to install the official application, configure it for proper operation. Very nice consultants! Everything is clear and to the point!
The worst bank I know. Deceiving people at every turn!!! Starting from checking the balance of 3 rubles, ending with the fact that using the card was free and suddenly became paid, the operator replied read the news!! Although ideally I should have called and warned and asked for consent!!
I categorically do not recommend it for Homelites!!
The best bank in Belarus, personal opinion, I don't force anyone to believe it. A bank that has always helped out, a bank that has an excellent application, a bank that has great offers on loans, on cards, there are interesting promotions! Excellent staff, always helped, told, prompted. The staff has separate 5 stars!!!!
See original · Русский
1
2
Show business's response
В
Виктория
Level 14 Local Expert
July 13, 2024
ATMs don 't work forever. They charge a commission for transfers from their own clients . I tried to put money through an ATM, it didn't work, it turned out that it didn't work, and the staff sat and watched in silence. Then we decided to inform them that it doesn't work. There was no sign , nothing like that . Given that there is an electronic queue, you still have to wait a long time. Everything is very slow.
There was a desire to take out a loan. The operator was encouraged that the amount that is available to us is quite acceptable to us. We spent a day on registration and waiting. As a result, an SMS came after the call, the amount was three times less. They would have said right away, no. It's not the first time I've come across BPS Sberbank, the wrapper is beautiful, and then as always.
See original · Русский
3
1
Show business's response
Dr.SergeyP
Level 6 Local Expert
April 13, 2024
The bank is quite normal, but the bank's employees are very incompetent in basic matters.
I issued the "Children's" card. The card says MasterCard.
I ask, is this Belkart? - No, he says, it's a regular MasterCard, but it doesn't work abroad because of the sanctions.
I rephrased the question and asked it again a few minutes later. They said again that it was a regular MasterCard.
In fact, this is a Belcard on MasterCard plastic. The card was easily added to Belcard Pay!!!
Eternal parking problems and be prepared that it will not be fast. Apparently, the staff was reduced. There are no consultants on the hall. Specialists are doing their best. Dear bank managers, please feel sorry for the employees.
Everything is fine in terms of waiting time - they didn't keep you waiting long. The attitude of the staff, and the attitude towards the client in general, is excellent. They answered all questions politely, with a smile and facts, carried out the necessary operations with documents and are free.
It takes a long time to wait in queues. Probably the only place in Gomel where you can deposit cash to a card without %. It's good that at least there is a place to park🤔
I signed up for service through the website, a very convenient service. You come and they are already waiting for you, you don't waste time standing in line.
Using the services of the bank, I was very satisfied, good attitude, everything was clearly explained, and very convenient, compared to other banks, Internet banking, good, clear access to funds
It was necessary to transfer money to a Sberbank card in Russia
And this turns out to be a big problem
I found the solution in this bank
We made an Internet card, filled it up and transferred it
As in a bank, without preludes, quickly, to the point, corresponds to reality, according to the data and the required client requests,
Of course, the service is expensive.