The employee does not know all the nuances, she faced a situation: for the first time they made delivery through SDEK, girls who do not have a pick-up point in their cities, and asked me to pick up, they indicated something incorrectly somewhere and the sender did not change the recipient, she came to pick up, but they do not give it back, okay, okay, good. I explain that a person cannot personally come (it is not profitable for him to travel 3 hours for a parcel), the employee tells me to let him go to the nearest SDEK and change the recipient's ID, but did not say that you can contact the recipient and he can change. This is much easier, because if a person could go to the nearest SDEK himself, then he probably issued a parcel to the nearest one. It turned out to be an unpleasant situation. Thanks to the SDEC call center for helping to resolve the situation and telling me how to do it right. I really want the staff to learn all the nuances, and not only that they do not issue a personal passport without a passport.
I really liked the item, good attitude, everything is cultural, and parking is problematic, but that's how lucky you are. Packaging, everything is normal. Well done, I recommend this item
A good point, pleasant, polite and attentive to details staff. There is free parking near the entrance, it is busy on weekdays during the day, but it is fashionable to stand sideways and unload, the place allows.