Great hotel. Of course, you can find fault with the little things, but why.
The food is varied (I didn't get tired in 8 days), pastries and sweets are super and very much. Watermelon has always been very tasty, there are not many fruits, but they are very good. The restaurant itself is like a dining room, the furniture in it is not very good, the interior is also simple. There was enough space, although they said that the hotel was full.
The bars here are 5 + good alcohol (mostly imported), the bartenders are friendly and try very hard.
The rooms are renovated, fresh repairs are visible, a new TV , good furniture.
But the coolest thing is the beach, the pier and the sea itself. The entrance is great. Sea sand is not what corals are not needed.
In general, I liked everything, I didn't even want to leave. I think they will come back here again.
Excellent food, seafood every day, imported alcohol. The service is also excellent, the staff is friendly. It is better to choose a room with a sea view, with a balcony. The room is nice, freshly renovated, snow-white linen. Towels are changed daily, the bed was probably changed too, it was always fresher. Every day there is a showtime, some performances, invited artists: someone sang, someone danced, motorcycle shows, go-go. The beach is small pebbles, a fairly gentle approach, but we prefer to jump from the pier. It is better to take sun beds on the pier no later than 7 a.m., at the same time admire the most beautiful sunrises. The hotel itself is very compact, everything is nearby, very clean. There are enough activities, the animators are not intrusive, friendly. The tower is a 20-minute walk away. We were satisfied with the rest
Good location relative to Kemer itself, walking distance. At the same time, there is no city fuss. Private access to the beach, although the beach area seems cramped. But so far there have been no vacationers who could not swim.
The staff is from completely different countries, but everyone is equally friendly and the bartenders are not greedy.
The local main restaurant is open cheerfully and with a wide menu. Someone may not be happy, but they have not seen hungry faints.
Separately, we can say about the crowding on the beach and sun beds. Of course, there are not enough of them near the water. There are people who are ready to get up early and take "better" seats. We decided to treat the problem philosophically. There are always few vacationers at the small pool (there are two of them), it takes no more than one minute to walk to the sea water. For that, we are not lying in an anthill.
And in general, as in all Turkish resorts, you feel yourself here "at the all-Union health resort."
PS A small recommendation for check-in.
There are rooms with a very strange location. Either behind the grate of the emergency staircase, or at the very fans of the air conditioners, and the fans are at least one meter in diameter and there are many of them. So when you receive a room, it is better to warn that you will first take a look and leave your suitcases in the lobby. If it suits, then you can take it away. Toilets with showers there seem to be in all rooms for small hobits.
I spent 10 nights here. The hotel is good. The food is great. Alcohol is not all normal, but my head never hurt, but I didn't get drunk either)
The staff is on average very responsive, they will always help, even if they do not fully understand you.
There is an entertainment program every evening. All entertainment stops by 12 a.m., so everything is quite comfortable.
I lived in an economy room, the room was on the ground floor at the exit of the hotel, i.e. leaving the room I found myself on the street. Closer to the middle of the stay, I realized how much fun it is not to walk through the corridors to the room)
The location is on the road, but it does not interfere with living and you just go through all the shops while you go to the supermarket)
Отдыхал весной 2024г. Все очень понравилось. Море рядом. Персонал дружелюбный. Номер при заселении дали на 1ом этаже без балкона, с решеткой и видом на кусты и дорогу к отелю. На следующий день за доплату 10 долларов в день дали номер с видом на море. Хороший ремонт в номерах. Оборудованная внутренняя территория. Вдоль моря проходит длинная прогулочная аллея с освещением. Кормят вкусно, в ресторане подают нормальные супы, похожие на наши. В других отелях встречал только бульоны вместо супа.
В баре алкоголь нормальный, импортный. Я обычно брал виски, 3 вида шотландского
было на выбор. Коктейли делают вкусные, прада, не все бармены умеют их делать)).
При раннем приезде сразу надевают браслеты и можно гулять по отелю. При позднем выезде аналогично, браслеты не срывают, можно сидеть в баре в ожидании выезда.
В отеле есть русскоговорящий художник. Заказывали у него наш семейный портрет.
Рекомендую к посещению данный отель.
ПС: ресторан А-ля-кард полный отстой, точнее, повара там. Пришли на ужин, поковыряли закуски и первые блюда. Не понравилось ничего! Посидели минут 40 церемонии и ушли оттуда ужинать в основной ресторан... В главном ресторане готовят вкуснее!
A decent hotel , cozy rooms , daily cleaning , varied meals , daytime and evening entertainment , clean beach , not very large , but there were enough sun beds for everyone , there is also a large pontoon with sun loungers and cozy tents . Two pools
The disadvantages are the small territory of the hotel and quite far from the center of Kemer and its walking street.
Advantage: excellent beach, lack of beach area is small. The room in the hotel is always clean, daily cleaning is just a pleasure. Disadvantage: you open the balcony and you can hear the hum of the cooling system. That is, I ventilated the room and quickly closed it from the noise.
The food was simple everyday dishes, but the food was always fresh and in sufficient quantity. We did not wait for a visit to the restaurant, the queue is large, I will not be able to write anything about delicious dishes. Minus, I had to leave the hotel at 7:30 a.m., that is, 5 hours as a gift to the hotel. We were not offered lunch at the check-out. We wanted to drink coffee, we came at 7 a.m. so the guy yelled at us, the maintenance staff, like I should go open the door and wave my hand only then we can go. This is a big minus, we paid for five stars. And then the stars just fell off.
A cool hotel, everything is within walking distance, we had a family vacation with a one-year-old child, everything was at the highest level)for the sake of such a sea, I want to return again, very clean, they are cleaned all the time, requests are resolved promptly)there are not enough sun beds on the beach, but there is nowhere else to put them ((and in general I recommend)
I liked the hotel. Pros: the bar serves a delicious variety of cocktails, there is a lot of food in restaurants, you definitely won't leave hungry. During the day you can eat fast food, fruits, there is a water park, water gymnastics, a beach with canopies.
There were also disadvantages. Even at 9 a.m., the pool seats are already occupied by people or abandoned towels. Of course, if you go to a reception, then the problem will be solved with a brought sunbed or the uncle will remove the towels of the "dead souls", but this time, at +33, run back and forth with towels, it overshadowed the rest a little.
The menu in the restaurant. Yes, a lot of things, but monotonous. The breakfasts were always the same, the menu does not change.
Audibility. She is 100% in the rooms. You can hear the typing of a message on the neighbor's phone, even quiet conversations are heard. This is a huge disadvantage.
And so, in general, I liked the rest, in the evening discos for children, then shows for adults. During the day, water polo, yoga, aerobics, animators call people together.
This is a very budget-friendly five. The rooms are small- the renovation is good and new.
The beach is good, but the area is very small, the animation is rotten, the neighbors are better, the age group is over 38+, there are no young people, there are a lot of 60+ and children, it's very boring in the evening (age hotel)
Alcohol is local but normal.
The staff is Uzbek ) , the food is monotonous, not very tasty, but you can find something, sweets are shit . There's only one kind of fish, and that's rare, with meat dishes the trouble is, only chicken or something with minced meat. the greens were just delicious.- at night, you can eat until 05.00 in the morning - the table is open at night , it is there separately . Instant coffee, juices - they're really creepy - don't even take them. Red wine can give you a headache. I was glad that this was the center , and I could go to the city .
We had a rest in early May. Everything was wonderful. Ice cream from lunch to evening, Turkish tortillas are very tasty. In the evening, there is a walk outside the territory somewhere nearby. The sea is clear, the depth starts quickly. The food is generally decent
A cozy restaurant, affordable prices, an interesting format- behind a partition resembling a bar counter, there is a kitchen right away, you can see how the chefs are cooking) it is ideal for quiet communication. They say there's a disco on the second floor, but we weren't there.
The hotel is good, varied food: fish, seafood, fruits, various side dishes. Interesting animation: darts, water polo, club discos every 3 days, local dances and visiting singers. The territory is well maintained, the rooms are clean, although there are no bathrobes. Only the animator girls, Angelina and Nastya, left a bad impression. They keep an eye on all married couples in the hotel, or rather men. Someone will just look at them- be ready to be on the list of those who "flirted" with them. At the same time, they will discuss it with other vacationers. It was very unpleasant to listen to this.
Very tasty food, varied, does not get bored... Every day there are meat delicacies: tongues, lamb, beef, and all kinds of poultry! Vegetables, cheeses,soups, pastries, pastries, cakes, etc. etc... The rooms are good, there are no complaints about cleaning, the beach is good, maybe a little crowded, but it didn't bother. The staff is responsive, there are many Russian speakers. The only thing that caught my eye is that the floors are not always cleaned cleanly, maybe they don't have time... I recommend the hotel!!!
The hotel is great, the food is delicious, everything is clean. The staff is polite, they know Russian. The room where we rested, overlooking the sea, on the fourth floor. Very beautiful view of the sea, mountains. The beach is excellent, the deck chairs are of high quality, with a mattress, cleanliness, garbage is constantly being removed.
The food is average, but just enough to feel comfortable. Cleaning is not a strong point of the hotel. The staff was polite, nice, and solved problems quickly. The beach is small, but there was enough space for everyone. Clean. The territory is small, but cozy and everything is close. Great discos, shows. I liked everything. There are many more advantages than disadvantages.
Excellent hotel, clean, convenient location, 1 line, 20 meters to the sea👍excellent service, I give 5 to the hotel staff😊 well done! You will definitely not regret it and have a great rest! There is a stage on the territory, interesting performances every day, and discos, generally cool 👍
We had a rest in October .
The hotel does not pull for 4 rooms, and even more so for 5 rooms
Although tour operators have it 5*.
We rested for 9 days.
The food was the same for all 9 days .
Cleaning is not every day, although we were with a small child.and also about the room , we were given a room on the ground floor, and this is with a small child , in the evening it was noisy and a small room , they wanted to change it 3 times, they said there were no rooms , but in fact there were rooms (there were rooms on the website )
There were few Russians) an a la carte restaurant is generally a cafe, you can say that the spouse was poisoned after it.
So it's up to you to choose.
We had a rest from 02.07.23-09.07.23. The rest was excellent. The room was chosen with a sea view and a balcony. The whole hotel is clean and tidy. The staff is sooo friendly, always ready to help in everything. The food is so varied and delicious that it cannot be described in words. I have not seen the number of drinks, desserts, fruits anywhere else. The entertainment is incomparable, the show simply has no words, and every day is new. The sea is most importantly clean and close to the hotel. We visited the hammam, this is a separate song)))). The delight simply cannot be described in words, everything was very pleasant, we will come more than once! And those who write negative, well, you probably won't please everyone. Sealife Kemer Resort Hotel is forever in our heart! We love you! See you soon! ❤❤❤
It's very dirty. It's just unacceptably dirty. One spot on the xs stairs from which (in the photo) it bothered my eyes for the whole vacation of 20 days. Towels and other textiles are old and dilapidated.
At the entrance to the hotel, you are greeted by a low ceiling and a crooked-oblique table with a beggar's "velkam drink" (it would be better if there were none than these wretched cookies).
The dining room (you can't say otherwise) is a cramped, noisy room from which you are in a hurry to escape. At the same time, the canteen bar always keeps people in line. There are no waiters in principle (no one will bring you a glass of wine to the table, as in other hotels), only cleaners. Tables are only indoors, there is nowhere to eat on the outdoor veranda. Fresh orange juice - $ 2 (and I thought this did not happen in the "ultra all inclusive"). There are no other fresh drinks in this hotel.
Bartenders are rude, work without pleasure and, accordingly, pour tasteless cocktails. But they are happy to answer "we are closed."
There is one a la carte restaurant whose waiter refused to tell you about the menu and how to book it in general.
By the end of the day, the area around the pools turns into a garbage dump.
There is a water-only bar kiosk on the pier. At the same time, beggars from shops and boat rentals are constantly spinning.
After the spa, I want to wash up again.
Of the advantages:
- location with very clean sea, beautiful views;
- the fullness of the hotel (spa, etc.).
The hotel is completely undeservedly wearing five stars.
Don't set foot here anymore
Great hotel. I liked everything. The location, the hotel itself, the food. True, the rooms are small, but it's such a trifle when you come to the room just to spend the night.
Good time to all, we rested for 8 days with our family, I want to briefly tell everyone who wants to go to this hotel, I do not advise anyone, there is nothing normal there, the food is the same and it is not tasty, some spices, the room can not be cleaned, dishes are not washed normally, the staff are all evil, it is not possible please, in short, wish your money, do not go to this hotel for sure, good luck and peace to all)))
The hotel is declared as a five-star hotel. To my perception, it's a solid three.
The first plus is the number. It was only renovated, everything is new. The second plus is the sea. It is clean, the beach is pebbly.
There were questions about the rest... like food. There is a choice, but everything was too fried. From the diet, only rice. The juices have one name. A dilutive powder that is impossible to drink. The territory is small, there is not much place to walk. The beach line is narrow.
We had a rest together with a child in May 2024 (the period from 08.05 to 13.05). The hotel does not correspond to 5 stars, as well as 4. Positively, you can only note the work of the reception and another snack (near the pool), they are always friendly and welcoming. The territory is small, but well maintained. The rest is all, the cons went: 1. the mini-bar in the room is replenished only once, on the day of arrival; 2. you will not find tea bags anywhere except in the lobby, and even then the tray with it is located in the far corner behind the bartender's counter and you still need to be able to see it; 3. coffee is only in the vending machine, disgusting quality, feels the same as what we have in supermarkets for sale 3 in 1; 4. there is no drink card in bars, the bartenders are all annoyed, it's scary to ask once again; 5. animation - there is almost none, it boils down to darts and water polo. There is no work schedule, what is where and when; 6. meals - of course you will not die of hunger, but the same dishes every day. To get hot milk, you need to contact a restaurant employee so that they warm it up. The rest was not impressive at all. About the price - quality category, you can say this - money was wasted.
I liked everything. The room is clean. The staff mostly knows Russian. The food is varied. Lots of fruits. The restaurant is spacious. There has never been a case where there was not enough food or there was no free table. Drinks are free. Wine, whiskey, gin, champagne, beer, any cocktails. There are three bars on site. Quite enough. Your own beach. There are no problems with sun loungers and umbrellas. The coast and the sea are clean.There are also two pools with children's slides. The Wi-Fi is uninterrupted. In general, we were very satisfied.
Excellent cuisine. A large selection of products. There are a lot of sweets and fruits. I really liked the room. The knowledge of the Russian language by the hotel staff, which is very convenient.
I was at the hotel on 3-12.07.23 with a 1.3 g child and two friends.
The hotel is a solid budget 5, the rooms are all excellent, newly renovated, but small, especially the toilet. I had room 1401 on the 4th floor, this is the best standard room with a sea view, it has a corridor! And the view ! The rest of the sea View rooms have the same name, opposite the Armas Hum building and a piece of the sea in the distance to the side, that is, nothing. I think the rooms on the road / city are better than such Sea views because there is a beautiful mountain and there is some space, there is something to admire. And it's quieter than mine.
The beach is pebbly, the water is clear, the view of the mountains from the sea is beautiful, everything is fine.
The restaurant (dining room) is not bad, but it looks shabby, there are high chairs.
The food is excellent, a large selection for adults
Pools, slides, a pool for the little ones - everything is fine
There is a nurse at the hotel
Cleaning every day, bed linen was changed 2 if not 3 times during the whole time.
In the mini-bar pepsi, etc., free of charge, water every day
You can eat all day in different locations
Minuses:
From my room there is a view of Armas hum And it is very noisy from their programs, somewhere up to 23-24, but it didn't bother me much
My son did not like the food, he should take it with him just in case (mashed meat is not sold anywhere in Turkey). There is no separate children's menu, soups and porridges for an amateur
My son slept during lunch, and after that we could only eat in other places, not in the restaurant, and there is almost no food for the little ones.
Animation is weak during the day, there are programs in the evenings, but it was not on them
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Level 6 Local Expert
July 3, 2024
The hotel is 3+ but not 5 stars!!!...
The first line, the territory is small and compact, the beach strip is not wide but sun beds can be found in principle, there is a pier with sun beds, the sea is clean, the rooms are small and standard with side views of the neighboring balconies.. there is no cleaning and they break into the room even if the "do not disturb" sign does not help at all... the floor is not washed at all... the bed has not been changed in a week... and these bursts into the room were just infuriating... even if you sleep, even if you wash in the shower... and they complained to the reception - it doesn't help ...
food: there are a lot of dishes, but a lot is just not tasty... meat, chicken, sea bass - the only thing that is delicious))), vegetables, desserts, there are watermelons, melons, fruits all the time
There is no animation...
a bar with shabby cocktails... in any way ...
There is no coffee beans anywhere, everything is instant nescafe ...
Ice cream plasticine brr ...
Even pide cakes are baked tasteless ...
In general, if you eat abroad, it is beautiful and an excellent tan) if you need service for the hundreds of thousands paid, do not wait ...
The price from our tour operators does not correspond to the service... this is not a 5* at all...
Rested 20 .07.2023 corresponds to the stated . The room was cleaned every day, clean, the staff was on top. You can find everything you want in the restaurant , for every taste, no one will be hungry. There are two sneak bars where you can also have a snack. There are pools too, we preferred the sea with clear water and small pebbles, very pleasant. You can sunbathe on the pier, too, there are plenty of sun beds for everyone. In general, it's just a Mediterranean fairy tale!!!
Clean sea, nice spacious room with sea view. Daily cleaning, evening animation is wonderful. But the Hotel has a lot to work on to improve the quality of services.
We had a rest on October 15 at this hotel. The weather and the area are excellent. The food is very diverse and fish and meat and shrimp and fruit with berries - it was and tried everything!!! Animation and discos are something new every day. Outside the hotel, the walks pleased. We visited both the bazaar and the mosque. In general, a great vacation. I recommend the hotel.
We are currently staying at the hotel. A trip from Sochi for two for 7 nights cost us 87t.rub. The hotel is declared as UAl, but I would say that it is more like AL. Wi-Fi in the rooms is not bad, but once you go down to the lobby bar or even go to the beach, the pier – it just disappears! The rooms are good, with recent repairs, plumbing, mirrors, cabinets, safe – everything works, there are no broken chairs, bedside tables, sockets, etc. The mattresses are soft, sleep very comfortably (pillows are only sintepon – the neck is numb, but this is not critical, you can do without it). Our room was Promo- it means with a view of the neighboring building of the same hotel. But it's even better for us, because the night discos scream so that those who have a balcony overlooking the sea probably don't sleep at all. However, at 00:00 everything falls silent and you can open the balcony to sleep with fresh air. Air conditioning with a secret- turns on only when the windows and doors on the balcony are closed. Animation for 5! Every day the guys offer something: running, jumping, exercise, aqua aerobics, etc. There are only 2 pools - that's trash!!!, there have never been enough places for such a huge hotel. No matter how we arrive, everything is occupied. The beach seems to be normal for now, but it's also the middle of May, what will happen in the season is unknown. The concept of the hotel says that it is possible to occupy sun beds with towels, but if you are not on the beach at 10 o'clock, they will be taken away, and the sun beds will be given to others. Nutrition: but this is a separate topic and it's 10+!!! Here, it seems to me, even the most fastidious will find something for themselves. Every day fish (sea bass, dorada) fried and stewed in sauce, there were salads with shrimp and squid, mussels; meat: turkey kebabs, beef, chicken in various variations, lamb, liver, cutlets, meat rolls; side dish: pasta, mashed potatoes, fries, potatoes stewed with spices, Turkish dumplings, rice; always 2 types of soup, grilled vegetables (peppers, mushrooms, eggplants, tomatoes), a bunch of stewed vegetables, pickled, fresh salads, as well as: cheeses, olives, olives, etc. Fruits according to the season: watermelons, melons, apples, pears, nectarines, zherdels, peaches (sour), bananas. but! Tip: Come to any meal half an hour later- the dishes are all replenished regularly (you don't have to worry here), but you can't find seats in the hall from the word "AT ALL"!! We even came to close the restaurant- there was enough on the shelves, but "sit down wherever you want!"
During the day there is a snack bar (where you can take fries, vegetables, fruits, fried chicken, grilled vegetables, drinks, gozleme) and an ice cream counter (5-6 types).
Room cleaning for three. Water (2 bottles), shampoo, balm, coffee, tea, sugar are regularly replenished. The bar in the room is included in the package only once. If you need to replenish (cola, sprite, tuborg, water), then this is for a fee ((. The floors are washed poorly (someone scattered seeds before us, so they have been lying in this corner all this time).
Shampoo and balm are not washed, the hair is not washed (either their quality wants to be the best, or the water is very hard). Fortunately, I took my shampoo-this was what saved me (I have it with oils), but I did not drag the balm, but in vain, then I regretted it. I thought that only my hair was not washed, but my husband also complained that the balm did not save. There are no toothbrushes or toothpaste. Take yours.There are slippers, there are no bathrobes. I don't know, maybe it's just the beginning of the season, then everything will change for the better. But so far I cannot agree that the hotel operates according to the Ultra AL system. They don't even have scales at the reception (how to weigh and pack luggage to meet the norms) - they said that "we are waiting, we should bring it soon"! Is it okay that the hotel is year-round?! How did visitors weigh their luggage before? Probably only at the airport.
In general, this is my first review. I've never written them before (in principle, we're always happy with everything). But just this time I had to compare the UAL of this hotel and the UAL of the previous one (Delfin Be Grand). It turns out that "Ultra All Inclusive" can also be different😂
Almost all rooms are renovated. The hotel itself is small, there are two outdoor pools, one of them with two small slides. It's a small territory, but Kemer has a problem with land in general. The beach is small and medium pebbles. Restaurants cannot boast of variety, but you will be well-fed (personally, I did not have enough seafood, or rather they were very rare and few) . The evening animation is so-so, kapustniki reminded. Daytime animation: a variety of types, but they do not actively convene, there is no board with a general schedule of animations for the whole day, as in many other hotels. Let's say only on the 5th day we found out that they play darts in the afternoon and so on. A foam party once a week. On the ground floor, above the reception (on the right) there is a library area where tourists leave their books and magazines. On minus 1m there are several small shops and a hairdresser. The Clock Tower (Kemer city center) is about a 15-minute walk away. There are no large shopping malls in Kemer itself (there are three Waikiki shops, Flo, Koton, Mavi and mini markets) , only in Antalya. It takes about 50 minutes by bus 08 (the cost is 60 liras per person in 2023). By Taxi +/- about 50 euros.They are quite comfortable. A couple of minutes from the hotel there is a good pharmacy with a Russian-speaking pharmacist. Behind her, Maxwell is one of the offices of a travel agency in Turkey.
It's not 5* , 3.5 is a stretch
The rooms are old , small , there is rust on the plumbing , and many more minor flaws .
It is impossible to sleep because the music is screaming and the closed windows do not muffle the sound at all …
The staff is slow, not attentive and not polite
If you are really going to go to this hotel, then read this review to the end.
This is definitely not a 5 star hotel. This is a weak 3!
When choosing a hotel, we relied on people's reviews about it. If you read carefully, there are practically no bad reviews, we fell for it. But the hotel is just a terrible horror, apparently bad reviews are cleaned up. Be careful when choosing.
But let's start with the pros, since there are very few of them. Many of them do not depend on the hotel at all))
- Convenient location (20 minutes walk to the city center from the hotel, 1 - 1.5 hours drive from the airport to the hotel)
- The sea (gorgeous, warm, crystal clear)
- The city is very green, beautiful, surrounded by mountains!
- The tan fits perfectly, the sun is gentle
- Incendiary disco shows in the evenings
- We were lucky with the cleaner, she cleaned quickly and almost every day. Her name was Meriem.
That's all. Now the cons.
- The number. Outwardly it looks fine, but you can see that it is old. The lid of the trash can did not open, the front door to the room slowed down and did not always close, the bathroom door was broken, it also did not close. The door to the shower cabin also creaked violently and barely closed, only with great effort. The balcony is small, there is no turning around, the door to the balcony, of course, was also half-broken. The tank was located next to the ventilation, which was very noisy – always, 24/7.
- The iron is paid
- Food is a separate story. It felt like this was not a vacation in a hotel for a lot of money, but a game of survival.
The dishes are dirty. Except for one fork, which is on the table, it was impossible to find any more forks. There are no toothpicks. The food is all the same, it's the same every single day! The choice is very small, the queues are long, and people do not disperse around the space due to the meager choice. There is no diet menu, almost all the food is very fatty. If you have weak stomachs, then you will be half-starved or you will have to sit on a polysorb. The food is not heated in any way – it cools down quickly, cold. Fruits are unripe or rotten. Very often, half–eaten food from lunch is put for dinner, and from dinner the next day. Where and how was it stored in this heat? Unclear.
Waiters carry a cart with a trash can around the hall and all the half-eaten food is dumped in one dirty pile in front of everyone who eats. I've never seen anything like this before!!! It's like it's not a buffet, but a pigsty.
They don't know how to cook breakfast at all. The omelet is greasy, it is impossible to eat, because a whole canister of oil is poured into the pan. The glaze is always burnt and with bits of shell. Breakfasts start at 7, but employees work half-time until 8, because a larger flow of people does not get up so early at 7. But those who get up, you will have to wait a very long time for food.
The number of seats in the dining room (there is no other way to name it) does not correspond to the number of vacationers. The hotel staff eats with everyone!!
The waiters, when asked, refused to help bring something, excused themselves that self-service and they would do nothing. Only one man worked well and was always ready to help bring at least drinks.
In addition to the buffet, there were 2 snack bars and a pastry shop. There were leftovers from the buffet in the pastry shop and in one of the snack bars. There were gozleme tortillas in the snack bar by the beach, which employees could sometimes put their dirty hands on your plate. And fast food (pizza, burgers, etc.) is tasteless fast food.
Wine selection: dry white and dry red. There is no ice. The teas are tasteless. Coffee is donkey urine. Beer is a cheap tuborg. We took a mojito at the bar, I do not know what was poured there, but it is definitely not a mojito and definitely not rum. Even the ice cream is tasteless and the choice is small: only 3 types.
The beach is dirty, the sunbeds are very crowded, it is impossible to pass.
The spa staff do not want to work at all. They can only sell paid spa services at a high price. Beach towels cannot be obtained either in the morning, afternoon, or evening. + in 70% of cases they were dirty.
And if you still managed to catch the towels, then "take them yourself and do everything yourself", the staff never even raised their 5th point. It's a good job to scratch your tongue, sit on the phone and get paid for it.
After the fireworks, an employee from the pier shook ashes and dirt into the sea!!
In general, the hotel was always dirty – everywhere.
Animation. Although it is not relevant to me, I did not understand what the children's animation was. In one evening minidiscoe and one children's room?
The animation schedule is crooked and oblique, I did not understand when what kind of activity and where to look. All the evening shows had guest artists. I didn't really notice the work of the animators themselves, it's unclear what they are doing – they probably stick to the guests)) Angelina's girlfriend always had too revealing outfits, as if she was not an employee, but a guest herself. There are no questions for the invited artists, they are professionals in their field.
Reception. The only adequate employee who spoke both Russian and English, and also tried to help, was Jem and another girl. All other reception staff do not speak Russian, or even English. But it's not only Turks who rest in the hotel, how is it for a reception employee in general? In short, we played with the others conditionally in pantomime, but in the end, it is impossible to get information from such an employee, even through pantomime, on serious questions such as "when the flight left, whether the flight was rescheduled".
I just don't have the words from this hotel, it has collected all the cons that it can. We asked other guests a lot about their impressions of the hotel. Almost everyone said the same thing, that the reviews are only good on the sites, but in fact this is a terrible hotel with hellish service, or rather with its complete absence.
Everything in the rooms is half broken, the showers are leaking, there are cockroaches in the rooms, 12 cockroaches were killed in 15 minutes, the plumbing is in terrible condition, the staff treats the guests disgustingly!
The food is the same. There is no cleaning service. The rooms are dirty. The beach is dirty.
This is a wonderful place, in the very heart!The rooms are comfortable, clean, cleaning and changing of towels daily)The restaurant is great, you can eat something around the clock, everything is fresh and delicious, the guys are just great!If you have any questions or problems, the administrator Maria will definitely solve them, even just talking to her is nice!The animators are smart, always on the positive side, as they should be!My husband and I did not see any disadvantages, we rested for two hundred out of a hundred!It's a great place!
I'm resting now in this hotel October 23, everything is fine, not a super five, but they try for five, friendly staff, mow well, tourists are different from Romania and Poland to Germans and Russians)) the room was given a normal one, they offered a sea view for an additional fee, but I didn't really like it because the disco is noisy nearby))
Minuses:
We booked a room with 1 large economy bed, gave a room with two separate ones, with a dirty wall, after talking with the administration, the beds were simply moved, and after more conversations, 1 large mattress was put on the bed. The room was dirty, there was no shampoo and soap in the dispenser for three days, they asked to fill it several times, they do not always put toilet paper, the room is not always cleaned every day and they often forget to put water
The minibar did not cool down, it took two calls and then the door fell off the minibar
Service 2/5
Pros:
Good cuisine
Great beach and Pier
In the indoor bar, look for a bartender named Gokmen, a very cool type, makes super cocktails, but works until 16:00
Bottom line: if you're looking for a real 5-star hotel, you're definitely not here
Our favorite hotel! We are coming for the third time! And every year it gets better! We visited two years ago and during this time the hotel has flourished even more!
First of all, the best beach with a pier where you can spend time both day and evening with your favorite mountain view! Amazing cuisine! There are a lot of different dishes, especially Turkish cuisine! Cheeses, olives, kaymak, everything you should try in Turkey - you will find in this hotel!
It is clear that everything in this hotel is made with love for the guests! The staff is very friendly and helpful! A clean pool with slides and a children's area! The water in the sea is crystal clear and warm!
Every day there is an interesting program and after that the party starts with music from the hotel DJ! It's a separate thrill to sit after dinner at a bar near the beach and watch the sunset!
Thanks to the managers of the hotel, this place is getting more and more beautiful every year! Special thanks to the manager of the Volkan Guven hotel, who turns this place into a paradise of Kemer! Thank you for your work and constant care of your guests!
We rested from 06.10.2022 to 15.10.2022. Ul All inc. I liked the hotel. CLEANING: every day, towels and bed linen were changed. FOOD: Round THE clock!!!!In my opinion, it is very diverse, you can take porridge and meat, vegetables and salads. A large selection of cakes.Bitter coffee, black tea and fruit tea bags. A towel for the beach is given out at the SPA, once we came across the fact that we ran out of clean ones. I had to go to the beach without a towel.But it was already after lunch, at 2 o'clock. THE ROOM: clean, cozy, ideal for two, we were satisfied. For an additional fee, you can take a view of the sea. During the rest, once we had dinner at the hotel to choose from, a fish restaurant or an Italian one. I liked the dinner very much, there was seafood soup, stew, fish and side dish, and after that dessert was brought. There are different drinks to choose from. The animation is not much different from other hotels. In general, we were satisfied!!!
The buffet is delicious, but it's the same every day. Cleaning the room is just to make the bed and change the towels. The bed was not changed, even when we asked for it, leaving a special.The card is on the bed. They didn't sweep or vacuum the room. The bars are cool, the beach is super, there is a pier. The show program is not bad. A lot of Russians, a lot of pensioners - it feels like in a sanatorium.
A good hotel, but only 4 stars. The program is held every evening, there is enough space on the beach, slides in the pool work for 2 hours a day. The food is good, but there is practically no seafood
In general, a normal hotel. We had a rest in two. For $ 10, we checked in as soon as we arrived (10.00 am). The room was standard on the 3rd floor. The renovation is fresh. The cleaning is so - so . They cook delicious, lots of fruits. The beach is small pebbles. There are not enough sun beds near the pools. The territory of the hotel is small. The hotel is located on the edge of Kemer, 15 minutes from the center. We rested from 22.07 to 01.08. The temperature was from 43 to 36 at the end.
A hotel for pensioners. Young people will be bored.
An ordinary hotel with a compact territory. It was boring during the May holidays. There is no animation. It's a long way to the center and the embankment, but I'm already tired. The numbers are more or less normal. There is no cleaning, nothing is replenished, dirt is not collected from the floor. Only the towels were changed. The breakfasts are terrible, lunch and dinner were more or less possible to choose something. The choice of fruits is meager. The pier is really nice, big. I didn't like the beach, it was small, the umbrellas were disgusting, old times, it was possible to change a long time ago.