A very unpleasant woman answers the phone, something must have happened to her, such an amount of passive aggression does not arise out of nowhere. Woman, work out the problems in order to communicate adequately with people, or delegate calls to someone else)
They could not tell me by phone that they do not accept single orders, but they were able to tell me about it on the spot in a very detailed manner with superiority and mockery in their voice.
I hope everything will get better for you and you will stop being so unpleasant)