Шате-М Маг
98 reviews
August 9
We were driving from Baranovichi to Rogachev, and halfway there we came across a giant Shate-M. Spacious Parking, spacious store, convenient location. We even took pictures with robots. Very quickly, the oil was picked up for topping up. The consultant instructed how and when it is better to top up. I am glad that we bought it in the State, because in Russia I would also recommend this company.
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3
July 1
Positive. Works on weekends. You can create an account on the website and order without the participation of a manager. You send the order, the manager calls back, clarifies the details. Notifies the number of the electronic queue. After about fifteen minutes, the order is ready. You pay at the checkout and pick it up. Very convenient. There is a discount system through the account.
There are no problems with the refund. Bring the receipt and the spare part. The presentation must be preserved. It's a plus for me that I live nearby, so it's convenient for me.
Minuses. Not all spare parts are available. Prices are sometimes too high.
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3
May 23
Convenient arrivals and sufficient parking area. A cozy waiting room, an informative scoreboard. Polite consultants and sellers. In the matter of returning an unsuitable part, it may be necessary to wait unnecessarily long for a photo to be compared on a certain site and a really issued part, perhaps this is a question of a specific consultant. In general, I recommend it if on the way.
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3
November 29
A good store, most of the spare parts are in stock. The prices are average for the market. The service is good. There is a coffee machine and sofas while you wait for spare parts.
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October 22
I stopped by to buy a spare part.A long wait in the hall with not very many people.He gave the make of the car, the year and named the necessary part.I took it away and after installation it turned out that this part is from another model altogether, it is not suitable for installation on mine.Sorry for the money and time spent.
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2
June 17
Star for the convenience of parking, alas, there is nothing more to do there. Orders are sometimes carried for 30 minutes after registration and receipt of the receipt for payment, I am generally silent about the phone. It is easier to get through to competitors in the same AVTO1 the prices are the same and the phones are raised regularly. I have already faced this 7 times.... It's boiling over
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1
3
May 17
For any sane person, the scheme of making refunds is incomprehensible!
The part is sold like a new one, the original GM. A few days later, when you try to return a previously purchased item that was not in use, in an undisturbed factory packaging, you are refused... Comment from someone from the marriage department: there are traces of installation. We can say that this part was not taken out of the box, let alone installed. Naturally, no one looked at the purchase: the supplier is large, official, and trustworthy. And in fact, it turns out that they sold a used part as new, or that someone installed and returned it back. Then the question arises, how does the returns department, the marriage department, etc. work? One can only guess. This is how the consumer is deceived in a simple way.
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1
4
March 16
Fast, high-quality service. The working hours are excellent. Excellent assortment and prices. Convenient location, parking is available. Everything is fine
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4
1
September 11
The prices are a little too high, the hub cost me 50 rubles more than this in the city by a hundred, a little incomprehensible "interface" of service, I recommend putting a girl for tips to visitors or posting instructions.
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2
January 24
A good wholesale auto parts store. One of the big wholesale ones. They also have an online store. Managers are professionals. They will find everything and prompt you. If you go, keep in mind that this is a large warehouse. The waiting time for the order is about 20 minutes. I like. I recommend.
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2
April 24, 2023
Great store! Fast service, because 5-6 managers work at once. The order is delivered from the warehouse in 10-15 minutes. If you ordered it online in advance, you pick it up on arrival. Basically, the range of the PATRON brand, manufactured from China to Europe. The last time I ordered a stove motor (China), a cabin filter (Lithuania), wiper blades (Slovakia). Everything is PATRON.
But, most importantly, the guarantee! The stove motor is guaranteed for 1 year, regardless of where you install it. Sellers in the city give a 14-day warranty.
If you have a Euroopt bonus card, a 10% discount. There is also an installment plan on cards, such as "Halva", etc ...
I recommend it!
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3
August 7
There was a disaster on the road: the cooling pipe ruptured. The order was placed 20 minutes before closing time. By the time we got there, it was almost 20:00. The girl on the issue stayed with us until the end. Thanks!
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3
February 17
Good afternoon dear friends, I have never written reviews about this or that store anywhere, but I decided to write about the chat-m store - unfortunately it is not very good. I must say right away that as a wholesale company and a supplier company they are good, but as a spare parts store they are so-so. I urgently needed a front brake hose for my old lady (Volvo S80 2), I call there and they tell me we don't have such a hose, of course I was shocked that such a big company doesn't have such a small thing, well, no, no, but I urgently needed a car the next day and I I began to look for a solution to the problem, my wife says let me call and ask about replacement options, or you can pick up, I say call, then she calls and the operator says yes, there is no hose, but you can pick up on the external and internal threads, come with a sample and we will find, I will immediately say I do not like such moments (we will pick up something) and we call a friend who works for sellers of spare parts at Vaupshasov in Minsk, he looked and said yes, there is your hose on the Chat-m go and buy here is the part number, I say I just called, they said they didn't have it, and he says no, here is the number. I arrived there, discharged him and took him away. So the bottom line is, you can doubt the competence of sellers (operators) where they were taken is not clear, they absolutely do not want and apparently cannot engage in the selection of spare parts because they do not have enough knowledge, and they look like you do not know the numbers and in general how you came here the serf went away, it's easier for them to say no, and go to the forest and it wasn't just once, I described only this case. As a result, dear management, pay attention to the selection or training of your employees, not only we as buyers suffer from their skills, but also you as the owners of the company. PS Because of this, I am coming to you in case of emergency.
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5
2
February 18
You make an order in advance for pickup and still spend about an hour in the store. First, you stand to have a ticket printed out for you, and then you wait for 30-40 minutes until your number turns green. It is as inconvenient as possible, armtek has a button to send for assembly, you arrive, pay and immediately take it out. Such a big organization and such a terrible attitude towards wholesale customers.
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5
1
January 16
A lot of spare parts, a large selection, reasonable prices, if you need to go there urgently, it's convenient to buy: ordered, waited, paid, brought, checked, picked up!
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3
August 21, 2023
Shop with a bang
I took auto parts for myself, the quality is good for its price
Very friendly sellers
Quick selection of auto parts for PTS cars
In general, come, you will not regret it
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3
April 26
The store is located in a convenient location, spare parts are available. The staff is good. I recommend
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3
November 4
15 minutes of waiting and the spare part is in hand. It would be good if they also clarified whether a check is needed to see if the spare part is suitable.
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2
July 2
Beautiful ))) we would also add an electronic queue, it would be great in general
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3
1
August 25
The flagship, what can I say... Ordered, arrived, picked up. Everything is as clear as always.
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3
August 6, 2023
One of the largest suppliers of spare parts in the Republic of Belarus, and probably the best. They will always help you pick up and order. The service is constantly being improved, everything is for the customer!
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3
July 25
Pleasant service, but it's a long time to wait for the delivery of the goods
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3
August 26
There is almost everything, a very necessary spare parts store!
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3
January 6
Good and fast service, polite and professional spare parts selection managers.
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3
1
March 17
A good store with a normal choice, I will separately note the online order on the website, or through the operator, saves a lot of time
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4
April 12
There is a large selection of spare parts, but the ordering process and waiting are sometimes tiring, there are clearly not enough specialists taking orders.
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2
1
December 1
The store is very slow. Otherwise very good
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October 27, 2023
I always come by pre-order and everything is prompt and fast, the guys are friendly and positive....
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3
August 16
Excellent service station, everything is at an excellent level!!!
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3
June 12, 2023
Great, we arrived 5 minutes before closing, the guys placed an order and issued it 13 minutes after closing, the most positive guys, thank you very much)
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3
July 14, 2023
Perhaps as suppliers of spare parts they are normal, but it would not hurt to work with the guys taking orders... when communicating, it seems that you owe them something ... well, or offended them in some way... There is clearly a lack of goodwill and openness...
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3
3
October 21
The best company to buy spare parts for cars
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2
June 6
Everything is fine, the staff is polite and professional
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3
December 10, 2023
Convenient service, especially if you order through chat m mag, if something is unclear, we are happy to explain and help, I recommend it.
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2
April 13
The guys work fast and know their job.
And they must take into account the client's desire
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3
November 18, 2023
The order for spare parts was accepted by phone (ordered on the way to them), while I got there, everything was already collected, paid for, immediately picked up. Quickly, clearly, everything is as it should be.
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November 17
You can use it. Normal service.
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2
October 26, 2023
Friendly staff, everything is very fast, a wide selection of goods...
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3
October 27
A great choice when you need it urgently
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2
December 12, 2023
The service is good, no matter how many times I stopped by, all spare parts are available and the prices are adequate
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3
March 18
The goods are delivered promptly, but it is better to call and order in advance
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3
1
June 26
I'm taking spare parts, so far everything is fine
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2
June 17
The Chat M store is our everything 👍
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3
July 30
Everything is slow, especially on the issue
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1
2
November 23, 2023
A good assortment.
A well-organized process.
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3
1
January 23
Everything is fine) 98 percent of the pieces are available...
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3
1
July 16
As always on top
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3
February 1
Fast, calm and high-quality service
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3
1
September 1, 2023
The spare parts sales center, where ten jobs are served by a maximum of two managers. This will keep you in line for at least forty minutes
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1
4
March 6
Fast service. Reasonable prices.
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3
1