Shate-m Service
90 reviews
September 7
Until 2021, professionals really worked. The question is why did they leave? The problems started with replacing the brakes, they tore off the ABC sensor, then tried to prove that it was not his fault. I went to several service stations, everyone says the sensor, but here they don't believe it until the car has become. They brought it to the service station, changed the sensor, the car started working, the error disappeared. The second jamb, there is such a Harmaza Pavel Viktorovich, from the beginning I found a light sensor. Which never happened. But how he loaded me. I even had to go to Nissan, to be sure, the radio was not working, the amplifier was removed: I said throw it away, everything was rotten, rusted. I asked for an amplifier for the evening. I did it in 15 minutes, brought it back - they put it on, everything works. Garmaza tells me for 1-2 months, works without problems for the second year. Then there was a noise in the stove, they said to replace it. They installed a new one, but I asked for an old one. I cleaned out the garbage, oiled it: it works like a watch. Next, the replacement of the handbrake cables (900r). There were no cables available, I traveled around half the city until I found it. When I arrived, it turned out that they had put the spare parts together with the used brakes in the trunk, naturally all the bad things were thrown away. I had to look for spare parts to install the handbrake all over Minsk. After 1-1.5 years, they speak for a replacement. I took it away again: oiled, the cable runs like clockwork. Isn't there a lot of jambs for one car. I understand that it is possible to divorce women. I was silent. I understand everyone wants to make money. But Pavel Viktorovich Garmaza, with his arrogance and inability to communicate with clients, caused me negative emotions. The management has not been contacted. A month of silence has passed, the management is not interested in anything at all. He doesn't even want to figure it out.
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March 31
The guys are professionals in their field. They are polite.
The assortment is good, for any purse.
The location is convenient, it is easy to drive in, the parking lot is large.
The disadvantage is that you often have to wait for an order for more than twenty minutes, even if it is not large.
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August 28
It so happened that there was a breakdown on the way. The nearest service turned out to be this one. We reached out to him, explained the situation to the guys, they, despite a week-long queue by appointment, immediately took the car to work, quickly found the cause and eliminated it. As a result, I was able to return to Moscow on my own. Thank them very much! I didn't take a photo, I wasn't up to it. I recommend the service, everything is well there.
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November 8
I was left very long ago by the store, according to those passport and wine code, I was given the wrong spare parts, the return period has expired, there is no receipt....I gave my money 150 rubles....and now just throw them away to me...
The specialist who changed the details said that it was the fault of the store and the consultant who gave them to me, since if I invited them to buy according to the wine code, there should be no mistakes
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April 10
I got to the Chat Service on the recommendation of a friend and now I service cars only here! The guys at the reception, the masters are real professionals, they always solve all problems and do not try to impose unnecessary services (which I constantly encountered at other service stations). Quickly, efficiently, the guys are always ready to explain all repair issues, and the prices are adequate. Thanks to the staff of Chat-m Service! I recommend it to everyone!)
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May 14
I service my car only here, because the quality of work is at the highest level! Receptionists and locksmiths are professionals. Repairs always do not take much time, a big plus is that there is an auto parts warehouse nearby. There has not been a single joint in the years of service. I recommend it to everyone 👍🏻
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June 26
The VG recirculation system has been eliminated here and not only
They couldn't get to the Auto-idea. Respect to the guys, especially Nikolai!
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May 6
we got here completely by accident on our way from Moscow, on a pre-holiday day, but the manager Evgeny is a man with a capital letter, got into the situation, helped, explained everything clearly and suggested what is better to do at the moment, thank you very much!!
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March 10
A large, confident company! It employs highly qualified specialists. Many people, despite the fact that the company is located outside the city of Minsk, come here for qualified help. I have repeatedly applied myself. I was very pleased with the work of this company! I RECOMMEND IT!!!
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October 2
It's all good. The staff is good . They will find even the rarest spare parts
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January 31
The service is at a high level, the quality is excellent, the qualification of the staff is felt, and the prices are adequate. In the future, I will continue to cooperate only with them!!!
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December 29, 2023
The availability of spare parts nearby is a big plus. I would like to express my gratitude to the acceptance specialist Kirilchik Artyom for quickly solving the problem with my car! The whole service is based on such employees!
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June 17
A normal service station, but you need to keep an eye on the quality of the work. Otherwise, they may not finish it. I've had this happen to them more than once!
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February 20
The service is excellent. The staff is friendly, competent specialists. Repair in a reasonable time with minimal expectation.
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June 6
Excellent service! This is not the first time I have applied and I am sending friends. For diagnostics of the fuel system, only to them. I like the approach and the level of communication with the client.
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August 31
Excellent service station. I advise everyone. Polite, professional guys.
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November 17
Excellent service! A huge plus is having your own store. 👍
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April 8
The logistics is well-established as per z.in parts , so is the service . The departure from the base to the M-1 is a little unclear. Reasonable choice and prices .
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June 20
The spare part was found. They were serviced expertly. I liked everything
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January 29
Excellent car service! Competent staff, no problems with auto parts. I service my more than elderly car only here. There has never been a problem that the guys could not solve.
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April 9
I got behind the s/ parts by accident.The order was accepted quickly.The waiting time for order execution is about 10 minutes. I paid and took it right away.The staff is working very well.I am pleasantly surprised by the service, I will come.
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August 22
Wonderful and helpful staff. Thank you very much!
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June 6
I waited a long time while the order was being collected, 20 minutes. That's a lot for an organization like this. The boon waiting room allows you to spend time in a comfortable environment.
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March 12
I service my car only with them, the prices are reasonable, the quality is good, problems are always solved!
I will come again!
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July 18
Good quality spare parts, fast service
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September 20, 2023
Good service, everything suits me. Spare parts are immediately on site.
Suspension test, computer, electrician are all there. It was often serviced without an appointment.
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November 15
Excellent service and specialists! I always choose them!
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June 14, 2023
I liked the service, everything is clear, fast and high-quality service. Good parking lot. Competent managers. I recommend.
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December 15, 2022
I came to the service station with a problem . He lowers the wheel , disassembled the hole , they did not find the valve . Replaced . Three hours later , I went down to them again . They took the car and drove it into a box , they didn 't even take off the wheel , they turned away from me , saying you need another hundred , they won 't help me here . And the tire guy sentenced me to a disc . He speaks crookedly and it is impossible to balance. I would agree with him if there were none, BUT there is a large patch on the tire and it gives a strong imbalance, if he said that the tire is too much, there is no dispute. The person disassembled the wheel did not see the patch from 20 to 15 cm or did not want to see ....
In a word, do not go to the Bosch tire beam. The opinion is subjective because I have such an experience with them.
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December 27, 2023
I work with Chat. A great team. Downloads without delay. The documents are always ready. I arrived, loaded up, and took the docks. For the whole 10 minutes
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February 7
It's a great car parts store, but lately everything has gone up significantly
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February 1
I liked the working atmosphere- a professional in his field. One of the disadvantages is an appointment with an electrician for a week....
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October 25, 2022
The employees at the car acceptance are just great, they work well. The masters themselves, well, as they get there, there are very conscientious and competent, and there are those for themselves... Several times I had to redo the work under warranty, because the original master did it badly.
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December 20, 2023
They work quickly, the waiting area is spacious. The attitude towards customers is excellent
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September 28, 2023
Wonderful service. Always pleasant service, professional approach.
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February 1
The best service station in which I have ever repaired a car. They solve all problems by car! Everything is clear, competent, and prompt.
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November 28, 2022
I liked the service. It feels like a team is working. An obvious plus, if there is a discount on spare parts, then it is taken into account for work, although the cost is approximately the same as in Minsk. Also, under warranty, in case of failure of the spare part, work on its replacement is not additionally paid.
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December 15, 2023
Good service, fast service, rich assortment
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January 12, 2023
Reasonable prices, pleasant staff, ready to help a client who does not understand technology. I recommend visiting and purchasing the product
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December 17, 2023
Good prices. The main supplier of the Cartridge - which gives a guarantee even for self-installation
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January 16
One hundred only for the extreme case when the situation is hopeless, one will be subordinated to the other will be broken.
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December 22, 2023
The problem concerned the fuel system. We couldn't do anything to help. It was fixed in a regular garage
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December 5, 2023
Yes, everything is great, the manager searched for light bulbs in the catalog for a long time, as a result they did not fit
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April 13
Fast, convenient, comfortable.
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May 29
Quickly. Comfortable. Constantly
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September 15, 2021
Restored the turbocharger (turbine ) on a Mercedes sprinter, after installation, the car crashed due to under-inflation and there was a terrible sound, after providing the car to the service station and checking there, they said that it was worth removing the turbocharger, they announced the cost of about 250 rubles, because there was no question of compensation. The turbocharger was removed and taken to a third-party organization (that's why from the very beginning they said that they did everything efficiently and they constantly said everything that could happen a lot of things and it was my fault, although there were no problems with the engine, oil pump or other nodes, the turbocharger was being repaired due to whistling and I also forgot to write that they took the maximum amount for repairs, although they said there was nothing critical when there was a defect).When checking with a third-party organization (the chat service was informed about this), they immediately said that the turbine operation was incorrect and one of the nodes was not restored, although they took money for it! Upon presentation of a claim to reimburse the money spent and 50% of the cost of removing the turbocharger, which was announced at one hundred and fifty (125 rubles, which I consider justified), I did not ask for a penny for the time, nerves and fuel that was spent. They agreed to reimburse only the cost of restoring the turbocharger at another service station and only after a written claim, but the money was never returned, although three weeks had already passed. There is 0 contact , so deservedly one star and they were also outraged that they took me to a third - party organization for diagnosis , like this is not allowed, although according to the law everything is possible . It's a shame that the management allows this, because of this we have so little high-quality service, in fact they did it badly and did not want to admit it and did not do the work to restore the node in the turbocharger , but they took the money and this is already a deception
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July 29, 2022
A big good company.
Polite staff. High-quality repair of your car. And much more.
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February 11, 2023
The service is normal, but the experience of locksmiths is alarming, everyone seems to be able to, but there is a but....
In general, 5, of all that is in the segment
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August 31, 2021
It's not the first or the last time I've serviced my car here. It is convenient that you can immediately wash the car with a hand wash after repair. It's expensive, but it's good and cheap only in garages.
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June 3
A young well-coordinated team is always ready to help.
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