Good evening, teach your staff to treat people well.This is not acceptable for a 5-star hotel.Many thanks to Rasul, the leather and fur store is just a fairy tale that comes true.
The five are not on the first line. Choose the numbers carefully. There are broken devices, Locks, rain showers, etc. Internet is not a strong point of the hotel. They take a bus to the sea, but you can also walk 500 meters to the beach. The staff is diligent and friendly. If the hotel is very full, the quality of service suffers!
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Joannie Taratuchchi
Level 7 Local Expert
June 13, 2023
Very well, you can only be distinguished by nationality. And start being rude right away. So, the Russians are sitting in their dachas, here they will spoil your whole vacation.
Careful, really! About the Side Crown Palace Hotel Side Crown Palace
Good afternoon. I had a vacation in September 2020.
The hotel is clearly a family hotel, as there are many children, there are few single youth, and with all this, at 21 they turn on music at such a volume that it is impossible to sleep in the room. At the same time, it should be borne in mind that a large number of rooms have balconies on the side where this very "disco" takes place. It is unclear why you should turn on music at such a small hotel at a crazy volume. I asked to change the number, they changed it to even worse. They refused to change the number the next day. At the reception, the "slightly Russian-speaking receptionist" refused to replace the room.
No one will meet you halfway. "There's music everywhere that you want"
The guides didn't help me either, so they were at the hotel to sell tours and that's it.
The territory is very small, there are a lot of hotels around, just a "hotel hostel"
On the beach: everywhere there are cigarette butts, they throw them right into the sand, they smoke on the beach.
I do not recommend this hotel for any kind of vacation
I don't know where such a large number of positive reviews come from.
I really liked the hotel. We had a vacation with our family in June. The food is high-quality and delicious. Beer, whiskey cola, mojito, maytai cocktail, etc. were taken from the drinks. I would like to note that the beer is of very good quality, compared to other hotels in Turkey. To the sea, if on foot, then seven minutes, but the bus goes often. We are very happy with the rest, the markets are nearby. I advise everyone.
We had a rest from 08 to 16 April 2019. We were not looking for service failures.
I liked absolutely everything - the friendly and professional staff at the reception. The restaurant is beyond praise. The convenient location of the hotel. A beautiful beach.
We chose a hotel based on a recommendation. If possible, we will come again.
We will recommend the hotel to our friends.
An urban-type hotel. It takes about 15 minutes to walk to the sea. There is a shuttle service during the season. There is no territory at all. Just a bassoon and deck chairs around. When we rested, the indoor pool, hammam, and water park did not work. About the food: you won't stay hungry, but don't expect any frills. Cats are walking around the dining room. The waiters don't pay attention to them. The rooms are small. The linen is clean. The beds are single. The safe is paid. 2 euros per day. A lot of Germans.
I really didn't like how they received me at the reception. They don't understand Russian. If it weren't for our friends (Russian Germans, with whom we planned to rest there), we would not have been able to understand anything. We were immediately told that there was no room for us (we booked back in December) and we would be sent to the hotel 6 km away. After lengthy negotiations between friends, we were offered to pay an additional 10 euros per day and the room will be available. As a result, we agreed on $ 5. And this is only thanks to our Germans. Then we didn't change the linen for five days, and again, thanks to our friends (because they don't understand Russian), we complained. No hotel paid for the decoration of a table on a birthday, they took 5 euros here.
We had a vacation with our 5th daughter in 2018. The hotel itself is not bad. Upon arrival, of course, I had to be nervous, because they put me in a room for the disabled, which was on the 1st floor and faced the street, where people were sitting and drinking until the morning. It is impossible to fall asleep. I was surprised that there is not even shampoo in the 5* hotel, take it with you. The safe turned out to be paid. Towels are provided, it's good. It takes 5-7 minutes to get to the sea by bus from the Olya 60th hotel. Once his brakes failed when he was going down to the sea, where people were waiting, it was good that he taxied, crashed into a fence and we walked to the hotel for 15 minutes on foot. The restaurant and the food in general are on the level. According to the drinks, according to previous reviews, this is of course a lie. 3 in 1 coffee, upi-type juices, and I don't say anything about drinks at the bar, I haven't drunk such filth in a long time. We ordered a pina colada in the evening, it is impossible to drink. There is no animation either. So it doesn't pull at 5 * in any way, max 3-4. So the vacation was a little disappointing, one joy is the sea. The water is salty, the waves are big.
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We arrived and settled in quickly. There are no light bulbs or bathrobes in the rooms (it doesn't matter to me). The food is for 4, because 1 time they gave sour mashed potatoes, and every 1 is the same. No one understands Russian, they cheat in German, in English 50/50. DO NOT BELIEVE that they write that the type to the sea is 250 meters or less!!!! This is definitely not the first coastline! We counted 567 steps~300 meters. But it's worth it, the sea is clean, even the purest, the main thing is not deep for children. Cocktails are paid and they cost in euros. The rooms are new, everything is clean. I recommend it. I hope to come there next year as well.🤤😍
We bought vouchers back in January. Upon arrival in JUNE, they tell us at the reception that there are no places and they want to move to another hotel 6 km away. They paid for the one they wanted, but they can just throw you out without asking. But on the sidelines, they suggested that we pay them and then the rooms will be found immediately. It's just TERRIBLE!!!! I had to pay quite a bit. Other people came and the tragedy was repeated so with everyone.
There is no dishwasher in the hotel.The food is good, but monotonous. There are a lot of Germans, the staff dances in front of them, Russians are treated with indifference.