SilverWave.by
223 reviews
March 14
Many thanks to the service center and all the service staff for their sensitive and attentive attitude to customers.The cartridge broke down in the mixer, wrote to the service center, quickly got in touch, found out the problem, found a new cartridge, sent it by mail and even the master came and replaced it. I am very glad that there is such a service center that quickly solves issues.
I RECOMMEND IT TO EVERYONE!!! WELL DONE!!! 😉
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13
June 12
I'll leave a few kind words. After contacting the store, only the most positive impressions remained! Competent staff and availability of everything you need! It's great that there is such a service in the country that takes on the lion's share of the hassle and worries! Prosperity to the company! Respect to employees!
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12
February 14
Very helpful. Even at the stage of communication in Viber, we were pleasantly surprised by the approach. They spoke patiently, tactfully and clearly. They identified the reason for my treatment in more detail than I could explain and picked up a detail for my Grohe plumbing.
There is only no delivery. There is an office in Malinovka. When issuing the order, the specialist brought to my attention all additional information, guarantees, and the method of replacement. We provided the numbers of the masters in case of difficulties. My thanks to you!
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14
November 30
Thank you so much for choosing the spare parts I need. They quickly identified it from the photo, and took it away an hour later. They explained how to properly install everything back. Pleasant staff and quality service
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5
March 13
I have known SilverWave company for a long time. It's nice to see how they've grown into a friendly team. I consider their work a good example to follow. It is immediately clear that the SilverWave staff are experts in their field. I appreciate your high-quality and fast service. I am sure that your success will continue to grow. I will continue to work with you!
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13
August 2
Clear, well-coordinated work.
I ordered drain fittings with very long delivery times. Upon arrival of the order at the warehouse, they contacted me, threw all the coordinates.
I didn't run after anyone, I didn't ask anyone.
Everything is fine 👌
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6
July 2
The order was delivered on time, the manager called beforehand, clarified the nuances of the order, reassured that if it still did not fit, it would be possible to return and re-order the desired model of the part. The detail came up, we were very satisfied
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8
April 4
Excellent service center. Nowadays, when it is difficult to purchase imported accessories for plumbing, and especially for plumbing from previous years, the center picked up the necessary spare part, did not have to order and wait a long time. I will continue to contact you and recommend it to others.
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13
September 21
excellent service, consulted in nuances that, as a non-specialist, I did not know.
a wide range of products
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7
October 11
I have already despaired of finding a drain mechanism for installation. A photo specialist! I picked up and mailed the item. Everything came up and everything works. Thank you very much!
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7
July 10
I applied for a spare part, I needed a plug valve, Viega came up. Everything was shown, explained, and it worked. Thank you very much for the service and sweets😊
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9
August 31
Excellent service. I ordered the original cartridge for the Hans grohe mixer. It works perfectly. I recommend.
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6
November 21
Thanks to the staff for their advice and efficiency! Everything was rechecked, clarified and delivered very quickly. Thanks
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9
May 3
Thank you very much. I received the order. This is the only center where I managed to find the necessary microlift for the lid to my plumbing. Thank you for your high-quality and prompt work. I recommend everyone to contact this particular service center.
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11
July 4
Excellent service, professional staff!
Everything is as fast as possible !!!
I recommend it to everyone
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7
September 6
Everything is OK, there is a lot. Friendly atmosphere. The work schedule is only inconvenient, but this is a question for the whole country. All work 5x2...
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7
October 7
Thank you for your help in choosing the right spare part for installing the Grohe toilet! Everything works! It was delivered quickly via European Post, everything came up👍
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7
May 21
Thank you very much, I already did not expect to find an aquadrimmer for a Groe thermal mixer in Belarus, I came across your website well in a search engine, and the spare part was available and the price was good. Based on the photo, they helped determine which spare part was needed, placed an order, and fast delivery. Thanks a lot again!
See original · Русский
10
May 27
We have been looking for an original spare part for Grohe for a long time, we accidentally found this service center and the necessary spare part. The guys work quickly and professionally. Extended the life of the mixer. We will continue to use our services.
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10
March 15
We picked up a spare part for my Hansgrohe mixer. We have issued a paid check-out of the master. The next day, the master arrived and repaired the mixer. The warranty was issued for both the spare part and the work. And everything, in principle, was carried out without my direct participation. Viber sent a photo of the mixer, described the reason, remotely identified the necessary spare part, the departure of the master and, as a result, a minimum of time spent. An interesting approach, the right one.
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13
August 31
Excellent service center. They will always help, they will find something that others do not have! Thank you, I contacted you twice and both times are perfect!
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6
March 5
An excellent store, the most important thing is that they were very attentive to customers, helped to choose the right cartridge for the mixer and relatively inexpensive. And the best part was that it was available
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12
February 23
Thank you for helping me with a spare part for the Hansgrohre mixer on order. The timing is appropriate for our time. I would like to note separately the approach when making my application. We sorted out the necessary spare parts and gave a detailed answer. They gave me a choice whether to order or not, without insistent sniffing. I wish you the growth of your company and maintain the same healthy enthusiasm and passion as now.
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14
June 21
A good , specialized store selling plumbing accessories. There are very rare custom positions. A very pleasant consultant))
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10
March 9
The service is simply space! On March 7, I ordered an online cartridge for the mixer, as I thought the right size. Suddenly, a representative of the company called and offered to send me a photo of the cartridge so that they could make sure that I ordered the right model. In the end, SilverWave had to identify the cartridge I needed based on the model of my mixer and correct my initial order! Thank you so much for your consideration, patience and respect for inexperienced customers!
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13
April 16
A great plumbing parts store. Service, repair. They suggested the number of components for the laufen toilet, it was not available, but they gave invaluable information. I ordered it in Europe and fixed it myself. Thank you, I recommend it to everyone.
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12
November 19
Excellent service. We ordered a spare part for the installation of TECE. They dialed on arrival. Everything is clear and high-quality.
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8
February 3
Thank you very much to the company's staff for their help in selecting and mailing. The spare part arrived promptly in a well-packed form, the whole thing. I installed it without any problems, everything works. I recommend.
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11
July 22
The only place where I found a membrane for Geberit filler fittings. They determined the applicability from the photo, sold exactly what needed to be replaced. I will contact you again.
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7
November 28
The part for the Tece installation was picked up and delivered very quickly and efficiently. Thanks
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7
October 1, 2023
Excellent service center! The seller gave very detailed and prompt advice, helped to choose the right device. The issue was urgent and resolved very quickly. Thank you, I will contact you again!
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12
August 29
The guys are pros! Quickly, clearly. And what's nice is that we didn't try to earn money for small things, but found an analogue cheaper.
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6
March 14
First-class service, deserves the highest praise, qualified specialists, minimum waiting time. We had numerous problems with the mixer in the bathroom: the cartridge was replaced several times, the spout seal and the faucet were replaced, as a result, the issue of returning this mixer was resolved!
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12
March 1
I traveled all over Minsk and found what I was looking for only here. A large selection of spare parts for exclusive plumbing.
The staff is expert, quickly helped and advised on the installation.
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11
March 4
I called very competently consulted, offered an analogue that is not inferior to the original. Everything is on top. Special thanks to the person issuing the product, positive and responsive.
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11
June 21
The center is very good. There is a lot to repair. We picked up the necessary spare part very quickly. I definitely recommend it!
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9
June 17
I bought a Hansgrohe diverter. We consulted by phone to select the right model and sent it by mail on the same day. The next day I received it by European Mail and installed it. Everything came up and the mixer was restored. Thanks!
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8
April 7
Polite and friendly staff) responsive and understanding specialists. They listened carefully and picked up what was needed. Thanks for the professionalism)
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12
December 9
I bought a grohe original box crane here, installed it - everything came up. The warranty is one year, the receipt and warranty card are even packed in a file. They're trying. Keep it up !
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3
July 8
Attentive to customers. They bring rare components for plumbing.
Their competitors recommended this company to me. Thank you for your help.
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8
August 31
Everything is fine, I apply for a month 2 times The order is completed quickly, The service is good and polite
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6
November 16
The consultation is competent and comprehensive .Fast delivery. Thanks for the work, good luck.
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8
July 1
An excellent online store. Fast implementation, very good communication.
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8
March 20
The work of the store left a pleasant impression. The order for a rather rare thermostatic cartridge was processed quickly, all the details were clarified, and they asked for a photo of my cartridge to avoid an error.
In general, I am satisfied, I recommend it.
It's a little inconvenient that the pick-up point is open until 18 on weekdays. But there are delivery options!
Hurry up to the store!)
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13
April 22
The service and attitude are excellent, I am a girl, the order was small, but detailed correspondence was conducted with me on the phone, photos were taken from both sides (the installation and the toilet bowl Roko were bought three years ago, some of the components were lost), only thanks to Valery and his desire to help, an appropriate alternative kit was selected. Thank you very much!
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11
March 1
I express my gratitude to the employees of the company. We quickly helped and consulted on spare parts for the Roca toilet. Thanks to the video that was provided to me, I managed to replace everything on my own without calling a plumber.
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12
March 19
The perfect attitude to work and the client, positive, clear and to the point!!! Definitely the employees with whom I was in touch take their place and do the work for 10,000% respect!!!
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13
June 8
Excellent and high-quality service! You are the only ones who found a spare part for my plumbing! They also recommended the masters, thank you very much!
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8
April 8
There is one such service center in Minsk where you can order spare parts for complex European plumbing.
We pre-ordered, the delivery took time. But, these are nuances. The mixer is working, it is unnecessary to change it to something unclear. Good service.
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11
December 1
Surprised. The original Roca spare part was sold on the day of the order. The service is polite and competent.
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4