Well done!
They gave us a Viber service, threw off a photo of the broken inlet valve, they immediately determined what it was, and after 15 minutes they went to pick it up.
Thank you for helping me with a spare part for the Hansgrohre mixer on order. The timing is appropriate for our time. I would like to note separately the approach when making my application. We sorted out the necessary spare parts and gave a detailed answer. They gave me a choice whether to order or not, without insistent sniffing. I wish you the growth of your company and maintain the same healthy enthusiasm and passion as now.
An excellent store, the most important thing is that they were very attentive to customers, helped to choose the right cartridge for the mixer and relatively inexpensive. And the best part was that it was available
Thank you very much to the company's staff for their help in selecting and mailing. The spare part arrived promptly in a well-packed form, the whole thing. I installed it without any problems, everything works. I recommend.
I applied for the first time to purchase a grohe cartridge. Since the store was closing, the employee kindly agreed to wait for me for 15 minutes. I received high-quality advice , bought what I needed . I recommend it, and thank Valery personally for his advice and help!!!
Excellent service center! The seller gave very detailed and prompt advice, helped to choose the right device. The issue was urgent and resolved very quickly. Thank you, I will contact you again!
The service is simply space! On March 7, I ordered an online cartridge for the mixer, as I thought the right size. Suddenly, a representative of the company called and offered to send me a photo of the cartridge so that they could make sure that I ordered the right model. In the end, SilverWave had to identify the cartridge I needed based on the model of my mixer and correct my initial order! Thank you so much for your consideration, patience and respect for inexperienced customers!
I was lucky enough to stumble upon the website of the service center. It was necessary to replace the fittings in the roca drain barrel, which is 20 years old. They identified the part I needed from the photo, told me how to replace it at the pickup, and sent me a video instruction on how to replace it. Bottom line: I replaced the fittings myself in a matter of minutes! Many thanks to the staff for the selection and consultation!
The operational work of the guys, everything is available on the site. We checked, compared the photos and postponed, gave a guarantee. There is a large free parking near the building + parking for charging electric cars, very convenient.
A wide range of equipment, competent consultations and product selection. I am contacting you for the second time and the necessary part is always available. Five points.
I traveled all over Minsk and found what I was looking for only here. A large selection of spare parts for exclusive plumbing.
The staff is expert, quickly helped and advised on the installation.
I called very competently consulted, offered an analogue that is not inferior to the original. Everything is on top. Special thanks to the person issuing the product, positive and responsive.
I bought a Hansgrohe diverter. We consulted by phone to select the right model and sent it by mail on the same day. The next day I received it by European Mail and installed it. Everything came up and the mixer was restored. Thanks!
I have already despaired of finding a drain mechanism for installation. A photo specialist! I picked up and mailed the item. Everything came up and everything works. Thank you very much!
Polite and friendly staff) responsive and understanding specialists. They listened carefully and picked up what was needed. Thanks for the professionalism)
The perfect attitude to work and the client, positive, clear and to the point!!! Definitely the employees with whom I was in touch take their place and do the work for 10,000% respect!!!
The work of the store left a pleasant impression. The order for a rather rare thermostatic cartridge was processed quickly, all the details were clarified, and they asked for a photo of my cartridge to avoid an error.
In general, I am satisfied, I recommend it.
It's a little inconvenient that the pick-up point is open until 18 on weekdays. But there are delivery options!
Hurry up to the store!)
Thank you for your help in choosing the right spare part for installing the Grohe toilet! Everything works! It was delivered quickly via European Post, everything came up👍
Clear, well-coordinated work.
I ordered drain fittings with very long delivery times. Upon arrival of the order at the warehouse, they contacted me, threw all the coordinates.
I didn't run after anyone, I didn't ask anyone.
Everything is fine 👌
The service and attitude are excellent, I am a girl, the order was small, but detailed correspondence was conducted with me on the phone, photos were taken from both sides (the installation and the toilet bowl Roko were bought three years ago, some of the components were lost), only thanks to Valery and his desire to help, an appropriate alternative kit was selected. Thank you very much!
I express my gratitude to the employees of the company. We quickly helped and consulted on spare parts for the Roca toilet. Thanks to the video that was provided to me, I managed to replace everything on my own without calling a plumber.
Excellent and high-quality service! You are the only ones who found a spare part for my plumbing! They also recommended the masters, thank you very much!
There is one such service center in Minsk where you can order spare parts for complex European plumbing.
We pre-ordered, the delivery took time. But, these are nuances. The mixer is working, it is unnecessary to change it to something unclear. Good service.
Thank you so much for your help in choosing shower rollers.Everything was at the highest level, and the most important thing is that everything is available and the prices correspond to the stated
Everything is OK, there is a lot. Friendly atmosphere. The work schedule is only inconvenient, but this is a question for the whole country. All work 5x2...
Thanks to the guys for the work...Everything worked out ...a 5-point consultation...The only drawback is that all communication via Viber is not familiar anymore....Good luck with your work...
I have been cooperating with the company for a long time. The service is on the level. Orders are accepted quickly, the waiting time is acceptable. The staff is trained both technically and humanitarianly. Polite, expert.
I liked the service. The staff, the staff are clearly competent in what they do. The waiting time for the delivery of my order was even less than originally stated. We were carrying some rare piece for my European plumbing to order. It probably didn't work out right for me, but I'm pleased to think otherwise) Thank you for your help!
The order was delivered on time, the manager called beforehand, clarified the nuances of the order, reassured that if it still did not fit, it would be possible to return and re-order the desired model of the part. The detail came up, we were very satisfied
Excellent service center. They will always help, they will find something that others do not have! Thank you, I contacted you twice and both times are perfect!
I applied on the recommendation of a friend. I urgently needed a spare part for the mixer, which I couldn't find anywhere. The staff promptly fulfilled my order. I was satisfied with the service and attitude to the client.