We stayed at the Sofitel for one night on 21.09-22.09.24, flew with a transfer from Italy to Russia. The room price is 200€. We hoped to sleep comfortably. There are many more budget hotels nearby, but we chose the Sofitel in the hope of good service and comfort. At the reception, upon receipt of the room, I asked if the windows overlook a noisy street. The young man at the reception informed that the room is on the 7th floor and it will be quiet, not noisy. But the hotel room overlooked the mosque, where there is a busy traffic of taxi drivers and trams. In the evening, there was noise from the walking crowd, and morning prayers and sounds from the mosque did not give an opportunity to sleep. Carpets in the corridors are not vacuumed. As there were crumbs all over the hall in the evening, so they stayed until 12 o'clock the next day. The second extremely unpleasant fact: the taxi driver, after he brought us from the airport and dropped us off near the hotel, began to demand payment for 200 lira more than on the taximeter. He did not warn us in advance about the additional costs and that we would have to pay extra in addition to the number on the meter. The hotel staff did not let us into the reception and demanded to give the taxi driver an additional 200 lira. And third: in the evening, in the hotel restaurant after 23 o'clock, nothing is cooked except tea and alcohol ... after a long flight, I wanted a light salad/snacks, but nothing worked anymore. This is not a 5* hotel level, alas. I can't recommend it, I have no desire to come again, although we often fly through Istanbul.
The hotel is wonderful, the cleanliness is perfect, the breakfasts are gorgeous, the rooms and views are excellent. The noise insulation is average, but it does not interfere with sleep
We stayed at this hotel from 04/22/14 to 04/27.24 in room 1303. This is just a terrible hotel!!! We had a view room, but because of the dirt on the windows (I think they have not been washed since the construction of the hotel), the view was so-so (the room needs repair like the whole of Istanbul. The mini bar is not replenished, on the first day of our arrival a bottle of wine (0.3) was opened and the tonic was not replenished for a week (on the day of departure, after 12 we already received a call, and they ran to check us, we did not take out the entire refrigerator)) . In principle, there are no hygiene items in the room. a toothbrush, cotton pads do not replenish anything!!! Yes, they were not there when checking into the hotel. the toilet brush was also missing). I read in the reviews that the rooms are being prepared for bed, but we have never (. The breakfast is simply disgusting!!! It's not 5 stars at all, the best thing is cheese. That's it!! The bar on the 1st floor closes at 23:30(. Russian russians are simply disgusting, the girl at the reception was very dismissive of our card (when they left a deposit) and she told us that Russian cards do not pass, in response to the answer that we had a union, she could not roll it (but in the restaurant of this hotel this card easily passed! Do not stay at this hotel! For 35k a day, you can find better hotels. The hotel does not correspond to the declared category. There is no service!! This is not a European Sofitel.