We traveled in July from Moscow to Tbilisi and back with this company. I must say right away that for such money (6000 per ticket) everything is fine in principle (people and things were taken safely) but those who buy tickets should have no illusions. We came across a very old bus, the seats are hard, and their distance for a man of 1.80 is definitely not suitable, if you recline the back, then the person behind you will simply flatten out. There are no sockets, there is a mains filter for 5 plugs (one for all 40 people). If it says that the departure is at 9, you will leave Moscow at about 12. Even if everything is perfect at the border, you will arrive an hour or 2 later than the stated time. We also had it in the opposite direction (because the traffic jams at the entrance to Moscow are huge). Along the way, you may pick up more passengers with luggage (and this is also the time). You are unlikely to be able to eat well (well, it depends on what you are used to in life) In general, it will do for my money, but even with my small height and age of 25 ... I suffered a lot on the road... just for the sake of economy. And before the trip, I would be glad to see such a review, and not just stories about good drivers!
I want to share my impression of the journey from Tbilisi to Moscow on 08/19/2023 by flight at 11:00. Unfortunately, the mood was spoiled by negligent drivers. The interior of the bus was dirty, some seats were sticky and faulty, there was no declared Wi-Fi. In addition, there was a feeling that we, the passengers, only hindered the drivers. Any question was answered reluctantly, and sometimes they did not answer at all. A lot of time (4 hours) was lost at the border because of parcels. Stops were made randomly, as necessary: then after 1.5 hours, then after 4 hours. They were not warned about them in advance and did not say how long they would last. One stop was especially memorable, as the drivers disappeared for 1.5 hours, leaving the passengers completely bewildered. As a result, the bus arrived with a long delay from the stated time, by 6 hours. I would like to have a more responsible and attentive attitude, as one wise book says: "Not only take care of yourself, but everyone also takes care of others" (Philippians 2:4). The soul is warmed by the hope that soon the heavenly government, the Kingdom of God, will rule the earth, and all people obedient to God will live happily, as Jesus Christ taught: "In all things do unto men as you would have them do unto you" (Matthew 7:12). I want to travel with pleasure!
I received a package from Moscow to Beka-tour! Everything is clear, fast, Murtazi was constantly in touch. We helped to load everything into the car, it was nice! Good company. I recommend it!
I was driving on 08/23/23. When ordering tickets, we were told that water, tea and coffee are included, there is Wi-Fi and USB in each seat.As a result, only 3 usb devices worked.There was no water or tea.There was a broken bus, we broke down 4 times during the journey, it took 4 hours to repair.the chairs are broken .
We got caught in the rain, water flowed from roofs and windows
Plus the air conditioner was working
The drivers are great.
I was driving for the first time .but I do not recommend this company.
Trip (June 20-21) Moscow-Tbilisi was quite comfortable, the air conditioners are working on the bus, the seats recline. Polite drivers Gela and Radik, professionals in their field. Stops every four (plus or minus) hours in parking lots, with small cafes and canteens. The toilets are pretty clean. The route is very convenient.
I have something to compare it with. The first time I went from Moscow to Tbilisi by bus of another company, and I don't even want to write the name.
For the same price, the trip organized by STM looks like a complete pleasure.
Very comfortable places, many stops at clean toilets and pleasant roadside cafes. Before the trip, we were even politely instructed what to do if an unscheduled stop was needed. The cabin has air conditioning, a comfortable temperature (a very important point when you drive for 1.5 days). Pleasant drivers, smooth running of the bus – what else can you dream of at such a price nowadays. Thanks!
I arrived to pick up the parcel at 17.20 (the sms says that work is on weekends until 18.00), and they have already closed.
They said they couldn't help me and hung up on me. I spent 3 hours on the way there and three back, just terrible
I use the services regularly to send parcels to Tbilisi. Shipments are always delivered on time and accurately (on average 3 days). I am very satisfied with both the service and the prices. Unlike the Russian Post (I sent a parcel to Tbilisi, they took more than 3,000 rubles for 3 kg, delivered it in 47 days, when I mentally said goodbye to it).
On May 18, we ventured from Tbilisi to Moscow by bus of this company. Before leaving the city, the bus began to stop in every locality. The driver and his friends began to buy boxes of mines.water, wine, bread... The air conditioning on the bus was not working. There were still a huge number of stops before the border, the initiators of which were again the driver and his comrades (eating, drinking, resting).
After the border, there was another long stop - we waited for our drivers to wait for the buyers to whom they sold what they bought at the exit from Tbilisi.
At night, we drove more or less normally. And in the morning, somewhere near Rostov, our miracle bus broke down... We did not wait for repairs and left with a fellow traveler...
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IRAKLI
Level 6 Local Expert
September 5, 2020
They are very sensitive to customers. Parcels are always delivered to Georgia on time. They can really be trusted. The prices for transportation are adequate. Thank you for providing quality services. I wish you success! დიდი მადლობა!