I found an ad for renting an apartment from this agency on one of the sites, after talking with the agent, an appointment was made to view the apartment. I liked the apartment, the agent took a deposit, and said that we pay for his services in the amount of 10 basic units, 50% now, the rest after the transaction. To my question, do the owners not pay? which, in principle, concluded the contract. He said they could thank him if they saw fit, and the services were paid for by the tenant. We agreed, as we liked the apartment very much and had not dealt with agencies before. At the transaction, the agent showed himself to be an unqualified specialist, moments were missed when drawing up the contract, such as who will live in the apartment besides the tenant, the payment date was not agreed, the condition for the return of the deposit, the counters were only photographed, but not checked or paid. When I asked if I was paying for services, where was my contract with their agency, he said that I could drive up to the office and sign a contract, i.e. after the transaction, which also seemed strange. After the deal, we paid him the remaining 200 (another 5 basic) rubles and I see that the hostess holds the same 400 rubles in her hands for him. After going out and talking to the landlady, it turns out he told them that they were paying for the service. And then we called him to talk, his excuses were that under the contract he could charge us up to 100% of the transaction and he allegedly divided the money in half between us, while he decided so on his own, without discussing it with anyone, but what about just gratitude, which he spoke about earlier?!! The money in the amount of 400 rubles was immediately returned to them, which proved us right. Agent Shpak Artyom. I hope I will help someone with this review, perhaps someone will also check this agency and the quality of transactions conducted by this organization.
I would like to express my gratitude to all participants in the transaction. The best impressions, I recommend! A professional approach. The guys clearly know their business. I didn't regret for a single second that I decided to cooperate! This work is worth the highest praise. Everything was checked, explained, and monitored from beginning to end. I recommend it to everyone
I would like to thank Anna Davydenok, a real estate Specialist (AN "Metropolitan Region") This is a high profile specialist. There is always a clear answer to every question. Anna was in touch 24/7, she was really interested in helping you and she has so much information that it was impossible to hide anything from her, We bought an apartment through the housing balance PC, that's how we met Anna... We are shocked by her impeccable work.. Thanks to her, we did not rent an apartment with an heir, relatives who did not inherit and did not abandon it. It was a madhouse and there was also a 4-year-old child who had a share.... Our hair stood on end from the information that Anna found out, and when they looked at the apartment, they said that everything was fine there. We really liked Anna both as a person and as a specialist, we will definitely recommend her to friends and they will definitely be in safe hands!!!! At the time of the transaction, Anna also checked the documents so that everything was in order..... She was with us until the very end of the transaction until the keys to our apartment were handed over. I am also very grateful to the metropolitan region for having such a reliable specialist!!!!!