Sultan
211 reviews
July 20, 2024
We stayed at this hotel with our family, two adults and two children. The hotel is nice and big. The hotel consists of a complex: sleeping quarters, a restaurant and something else. A large well-maintained, fenced area. The rooms are clean, there is everything you need: a kettle, a refrigerator, disposable accessories. Breakfast is not varied, but you can have a hearty breakfast, there are cereals and milk for children. Of the cons: there is some kind of problem with the mattress in room 113, it falls through in places, which makes it very difficult to sleep. But there was also a bunk bed in the room where you could lie down.
One of the advantages is a golden toilet bowl😀I recommend it for an overnight stay.
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September 6, 2024
A good hotel complex.
We discovered it for ourselves purely by accident)
Now we always stop only here. Spacious, clean, comfortable rooms. A cozy atmosphere. Good, hearty breakfasts. There is also a restaurant on site. The food is very tasty. It can be ordered in the room. Friendly, friendly staff.
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July 5, 2024
I rented room 201 for a week in June 2024. The hotel itself has a good territory, the reception is friendly and ready to help in any situation. There are cages with squirrels on the way from the courtyard to the stairs (you can get aesthetic pleasure if you don't sleep). The hotel has a sauna and a swimming pool. Breakfast is classic: several types of cereals, fried and boiled eggs, sausages and/or cutlets, some pies with meat and cheese, pies for dessert - there is plenty to choose from. There is a kettle in the room, a cooler and a refrigerator. In the shower, a toothbrush with toothpaste, soap, shower gel and a machine are changed daily. The territory is decorated with paintings, sculptures, chairs - colorfully with a steppe theme.
One disadvantage is the Internet, wifi is almost everywhere, but there is no speed and ping.
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October 1, 2024
Sultan! A good complex! And what a territory with flowers, eagles and horses.I'm blondie👍🏼Protected area, delicious breakfasts.The team is super! We lived like in paradise😃👌Thank you.
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July 18, 2024
The hotel is clean. a spacious room. At the reception, we met one employee in a shift shift, a good responsive girl. The second one who replaced her will continue to communicate. And it's all so brazen. Breakfast is meager, of course, but you can eat
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October 18, 2024
A great hotel, or rather a hotel complex. The room is large, has everything you need, clean, shower and toilet in the room. The floors are heated, which is very pleasing.
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November 7, 2024
Nice, clean sauna. The pool is warm, the kids liked it. The steam room is on fire. You can order food from the restaurant. The menu is varied.
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August 28, 2024
I was looking for reviews from the calculations, the price is quality, a good hotel, the noise is weak, the breakfast is included quite normal, it doesn't seem like you've been to others)), they told me where it's profitable to convert, where to go. I'll go to a restaurant in the evening, while I like everything. Everything is there, there is not enough massage), but everything is decent.
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September 21, 2023
Not a bad hotel. There are different types of rooms. Its own territory, guarded Parking. Delicious breakfasts. The rooms are clean. There are bookcases with books, a small gym. A sauna and a swimming pool are announced , but I have not seen them . I will give 4 stars because of two points: the sound insulation between the rooms, the range of 300 rooms where I lived is just terrible, the conversation in the next room is not easy to hear, it is clearly distinguishable. And secondly, one of the two days in the evening there was no hot water, only cold and very cold.
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1
April 27, 2024
Sultan Hotel, you can immediately feel a serious, creative attitude to business. Something was being celebrated in the hotel restaurant. I liked it, there is a billiard room, the food is delicious and what surprised me was the round rotating tables, it is easy to pull up any dish with a light rotation.
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July 29, 2024
We came from Ufa! The staff is wonderful! They quickly settled in and told us where to exchange money! Breakfast is included in the price! There is a swimming pool for 200 rubles! We are very satisfied! We will come again
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October 17, 2024
Super quiet cozy staff level. I liked everything .Thank you for being in Aktobe.WELL DONE
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1
December 12, 2023
The rooms are cozy and comfortable enough. Courtesy and compensation of the staff. There is also excellent cuisine, especially the breakfast buffet. in general, thanks to our city and the owners of this cool hotel
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1
June 21, 2024
We checked into a room with a small window. Without a balcony. Although probably all the rooms in the hotel are like that. I had to smoke on the balcony, which can be accessed through the common corridor/lobby of the hotel.
Some of the plumbing elements have an ornate design ("like gold"). It hurts my eyes.
There are no other inconveniences.
I don't know about the kitchen - I didn't order anything for lunch and dinner from the hotel restaurant. Breakfast and cleanliness are standard, "OK".
For business travelers - norms.
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November 13, 2023
I lived in cottages and rooms, everything is very decent. Breakfast is a buffet, for a solid five. The hotel has a lively corner with a family of squirrels that delight in the morning with their jumps. The staff is polite and friendly, the rooms are clean.
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August 12, 2024
A nice and cozy hotel. The prices are very reasonable. There is a sauna and its own gym.
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July 29, 2022
Great place! Very friendly staff! He's just incredibly friendly! The rooms have everything you need, including towels, shower gel, shampoo, toothpaste, toothbrushes, cooler, kettle, refrigerator, hair dryer, air conditioning, telephone, TV (many Russian channels in good quality), wi-fi is excellent 💪💪💪 catches almost all over the territory. Very beautiful and green area (closed!guarded) with gazebos and live squirrels. There is a restaurant, the prices are reasonable, the food is delicious, but the menu is not large. On-site parking is free. There is a sauna and a huge swimming pool!!! 19m in length. There are also Cottages for rent on the territory. We took accommodation with breakfast. Breakfast is served buffet style. Everything is delicious. From cereals and cereals to light salads and cottage cheese. Breakfast is served from 8 to 11.
Of the cons: sometimes there are problems with pressure in the shower. It is not clear what is the reason. That's fine, then you'll wash your face.
The rooms are cleaned every day.
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1
June 8, 2024
A very tired place, not worth the money.
Clean, yes, but everything is old, not a cozy place. The door is hanging loose, I couldn't even close it from the inside, your gilding needs to be changed, the water barely goes where it's hot, cold water, where it's cold - hot, the water pressure is weak,
The breakfast is delicious, there is a choice.
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June 18, 2023
Everything is fine!!!the houses are at the highest level, comfortable, clean, beautiful, the hotel grounds are very beautiful, the staff is responsive, friendly, the breakfasts are different every day, it's wonderful, the restaurant is chic with excellent delicious dishes
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August 11, 2022
Thank you very much for your hospitality! We drove through the city of Aktobe at night, called the Sultan hotel, the seats were still free, the staff was friendly and polite. The hotel is clean, the room is clean, the mattresses are comfortable, the bathroom with shower is clean, and even how beautiful it is, an interesting solution, as the Sultan visited. TV, refrigerator, cooler with hot and cold water in the room. There is a parking lot, guarded. There is a green area with a gazebo on the street. There is a cafe, but we did not go there, we drank tea in the room. Inexpensive. I liked everything, we recommend it!
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October 8, 2023
Cozy, good-quality rooms, clean, comfortable. Excellent bathroom. Convenient Parking, good staff. There are very few outlets in the room, fortunately an extension cord is included. But the price is too high.
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July 13, 2024
Friendly and helpful staff. In general, everything is on the level and decent. Its own closed Parking and territory. I recommend.
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3
November 5, 2024
Cleaning for 3 out of 5. The hair on the bed was in the suite, but it's hard to call it a suite. Only the golden toilet bowl . It's cool in the room.
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September 19, 2024
It's a great place. Clear. Friendly staff. Thanks
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December 27, 2024
Meets its stars, requires repair. A hotel from the 90s. Everything seems to be there, but everything is already so "tired".
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August 2, 2023
We took a two-room room for 23 thousand tenge (4700 approximately in rubles), breakfast was included (for 2 adults, for children we had to pay 200 rubles extra per person).We stayed for two days, the breakfast was the same in the buffet format.On the territory there is a gazebo with squirrels, a swimming pool with a sauna outside.a fee (200 rubles per hour, if I'm not mistaken), a gym, a restaurant, billiards (we didn't go there, I can't say anything).Cleanliness, snow-white sheets, towels, bathrobes, slippers, disposable accessories, everything is there.The rooms were cleaned, everything was pleasant, the interior itself is beautiful.I would definitely recommend this hotel.
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3
April 19, 2024
Everything is very good. The staff is polite. The food is excellent. The restaurant cooks well. A little long. During this time, you can have a couple of drinks 😉
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May 11, 2024
Those that are renovated are better rooms . Luxury rooms there is almost no difference in the old building and the new one. The service is good. They are cleaned very carefully
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December 13, 2023
Clean, decent, delicious breakfasts, Underfloor heating in the rooms is very warm, cool help to dry shoes.. squirrels outside the window are cool
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October 29, 2023
The best hotel we have come across in the last 2 weeks, pleased with the price, comfort and cleanliness of the rooms, buffet breakfast and cool bouncing squirrels along the corridor
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November 15, 2023
Very, very unexpected👍👍👍👍👍
Service, staff, food, national besbarmak-"besh" in general fire.
Karaoke, billiards. Exercise equipment, swimming pool
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2
September 20, 2023
Everything is very good! The room is big, the toilet is golden! And what else do you need for a traveler? I will definitely come back. The breakfasts are also on the level! The area is beautiful and green.
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2
November 22, 2023
Nice, large hotel with interesting architecture. A decent restaurant. Responsive staff. An adequate price tag. I recommend.
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August 20, 2024
Good rooms, there are for non-smokers and smokers. The price is a little too high.
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March 21, 2023
Everything is great! The hotel and the kitchen are always delicious. The new building for nonresidents is very clean! 🤩
The pool area is green, Christmas trees, roses, and apple trees and fruits in general
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February 2, 2024
Cheap, but the level of service is excellent. The breakfasts are a little meager. In principle, it is convenient for business travelers.
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November 7, 2022
We arrived in Aktobe for the weekend, stayed in Sultan. Clean, neat. The administrator quickly arranged it. You can watch squirrels in the hallway. The room is renovated, the hygienic shower is leaking, the gold on the sink, the toilet is worn out. There are breakfasts with additives, eat as much as you want.
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February 22, 2024
Breakfasts could have been better)the staff is friendly.and it was hot and stuffy in the room.and so everything is clean and tidy.
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1
March 1, 2023
I have been to Sultan 5 times. I took a standard room (14 thousand tng). Every time I came in, a smoky smell rushed into my face. The food is very tasty, except for the dry pasta with shrimp. The water pressure in the shower is very small (it was explained to me that after 12 pm the pressure decreases) The first time I was there, there was also a toothbrush with paste, a razor, shower gel, shampoo and slippers. The rest of the four visits, the bathroom was limited only to shampoo and gel, which were only half! Also, the last time the remote control did not work, I switched it through the TV buttons. I don't know why I was lucky one time and not the other?? I paid the same price every time.
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June 14, 2022
A good hotel complex. The service is excellent. Breakfast is included in the room rate. The buffet offers a selection of morning dishes for different tastes. The rooms are clean, cleaning is daily. There is a restaurant with reasonable prices, as well as a swimming pool, gym and saunas.
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1
August 25, 2022
Everything is fine! Clean, neat! Polite and friendly staff, as well as the administrator, security and dining room. Quiet, cozy, good breakfast,clean and fresh linen! One big plus. thank you!
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3
June 22, 2024
A good hotel, courteous staff, delicious food in the kitchen
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1
October 5, 2024
The waiters don't know Russian, the food is not delicious, the besh was kind of strange
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June 21, 2023
Highly recommended, from Uralsk to Shymkent is the best)
Clean, beautiful, cozy, polite, and for children there are live squirrels)
*Luxury
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July 14, 2024
I don't recommend a terrible hotel. The smell, the room, the old dead things, the bed, there are no words. They even have a suite... A shame for the name of the suite
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3
October 28, 2022
Great room. We stopped by at 3 am, only the suite remained, it is very large and clean. Breakfast can be bought immediately, buffet, the most necessary things are, eggs, bread, sausages, cheese and all kinds of buns
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September 7, 2024
201 room cleanliness order thank you Indira 👍
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1
July 18, 2022
Everything is clean, but the room differs from the room in the degree of wear.
We really liked the family one.
But the usual one is not very good, the sofa was tired in it.
Unfortunately, if you come across noisy guests, you will hear them.
Golden restrooms (bathroom + sink + shower) make you smile)))
The cafe has a pleasant homemade buffet breakfast. Everything is there.
The restaurant has a small selection, the cuisine is normal, the cost is moderate.
The staff is friendly.
Squirrels in cages with birdhouses are interesting for children in the yard.
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3
January 25, 2024
Not bad. Kitchen, parking, prices are acceptable. The golden toilet bowl hurts the eye. The beds are spacious, there is a place to stretch out.
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July 20, 2023
Just a chic hotel for a low fee with a good restaurant
We still need to look for one!!!
The children were glad to have a bunk bed and squirrels in the hallway))
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