Sun Star Resort
162 reviews
May 22
Great hotel! One of the best hotels in Alanya !!!
With a variety of meals, there is always a lot of friendly staff, everything is very clean and everything is under control.
Rooms are cleaned very well!
The cleaners are very friendly : the girls
There is plenty of space in the restaurant, it is very large, bright and cleaning is constantly monitored
Wi-Fi is just at the highest level, I haven't even seen it. I fly to many hotels in the country. I just fly even on the beach!
Everyone on the beach is also friendly, but there are slightly old umbrellas, there is a pier- a pebble approach to the sea - but tolerable))
We rest for four days - there are still six days left))
Cool and funny animators, children's disco! Adult animation!
Fun by the pool, well done! 🤝🤙👍
It's cool, thanks!
Thanks for your attention too
See original · Русский
1
April 23
This hotel is my love! Excellent staff, lots of delicious and varied food. The rooms are clean, water, coffee, tea, clean bed linen, shower gel, shampoo, everything is there. We lived with a beautiful view, with mountains on one side and the sea on the other. The reception is always with friendly staff, they will always respond if there are problems. A bar with drinks, coffee machines, drinking water, everything is available. Great animators for both children and adults. The pool has a comfortable water temperature, cleaned every evening. Evening leisure, children's parties, entertainment program every evening, trips outside the hotel to the coolest clubs, I can mention separately all the hotel staff, the guys do just a tremendous job, we rest, they work for the benefit of our comfort, due to this, the hotel and the entire territory are clean, we walked barefoot. Yes, there is also a beach with sun beds. In general, we were delighted, we will definitely come again. I recommend it as one of the best hotels!
See original · Русский
3
2
December 20, 2024
I rested there from September 21 to 26. In general, everything is not bad, spacious rooms, good cleaning by the maids, the food is also fine, without frills, we had enough. At first, I had to strain the land crossing in the form of a bridge to the sea, but I'm not used to climbing, I've always lived on high floors without an elevator, and a little exercise is good. The sea is gorgeous, warm and affectionate as always. There is an entrance from the shore, there is an entrance from the pier and to the depth, which we did. People of different countries, skin color and religion, no one bothered anyone.
In general, the impression of the rest is quite positive, BUT...
There is one thing that just before leaving spoiled it a little, it's a SPA employee. I do not know her name, she is an old lady, gray-haired. I will not write the details, but she allowed herself to get personal, talked to my daughter, and she is 20 years old, pointed out to whom and what is needed for a massage.
I was not there at that moment, I approached her before leaving and said that if you work with people, then keep yourself in control and do not meddle in the personal lives of clients. Because of you, you lost 3 by a decent amount.
To which she replied that it was okay, well, it was good that we didn't go, there were no apologies!
I ask the hotel management to pay attention to this employee!! Notoriety runs faster than a steam locomotive.
After learning about such an employee from me, my neighbor immediately canceled the sessions!!
And now a warning for Russian tourists not to make my mistakes❗❗❗❗
ProntoMK Leather and Fur Store
Do not buy things in this dumpster, do not get fooled by the free transfer, supposedly you can not buy anything, just look and we will take you to the shopping center!! This way you will save your nerves and your dignity!! Without buying anything, they will start calling you names, humiliating you and just mocking you!!
I bought a double-sided astraganus!!
How 2 consultants ran after me.
They knocked down prices, played Don Juan, drank tea!!
This store, and they do not differ from each other, is located in Kemer!!
Yesterday I put it on, we had a frost in Moscow and.... the result of one sock!!
Russians, boycott them!!
They "have" us in full, at the same time
mocking, they think they are suckers, they sell low-quality, outdated things, just with such a rush, with such pressure on you that not everyone can stand it and buy, but it turns out to be a DUMP!!
See original · Русский
7
4
October 25, 2024
We were at the hotel for the 2nd time, the first time in 2018, the second in 2024, the hotel was of course already decently cleaned, but for budget fives it is quite. Everyone is trying. Only the bartenders are not very friendly, and the drinks in the bar are "so-so", I do not recommend drinking anything except beer. There is another disadvantage-sewage, the smell at night can be just killer. Then he disappears in the afternoon. Everything else was fine with us, the cleaners are great, they clean every day.The waiters are scurrying around, there is nothing in the restaurant that has nowhere to sit. There is always a choice of dishes, and excellent fish is served for dinner in the grill area. During our 10 days there was a big fish day and a beautiful Turkish night. Animators also try, who writes that there is nothing to do in the hotel - it's not true, there is some kind of program every evening. Including for children. Yes, it's not luxury, and the land crossing to the sea is tiring, but for the price of budget fives, everything is fine
See original · Русский
3
May 14
The iron plus is just for the room:
Double bed plus a single bed!
The room is spacious, the balcony is large.
The water pressure in the shower is very good!
Minuses: 1. There is no toothpaste and toothbrush in the room (which is 5*),
2. There are no slippers in the room (and this is 5*)
3 in the restaurant: juices are all diluted dry juices or concentrates
3. food: we lived for a day, but I will say a personal impression: you can have a clean snack, but in order to directly enjoy the local food, it's not here!
4. The sound insulation of the room is very poor, you can clearly hear how the neighbors' TV was working, or how people walk past the room door!
See original · Русский
2
January 29
The SUNSTAR Hotel is located in a picturesque location, but unfortunately, its star category raises some doubts. On the one hand, it is worth noting the regular cleaning of the rooms, which certainly adds comfort. The staff speaks Russian. However, not all aspects of the hotel correspond to the declared fifth star!
When it comes to the beach, the main drawback should be noted - the presence of many stones. This makes entering the water quite difficult.
As for food, the choice of dishes is varied, but it does not always meet high standards.
However, you can expect a little more for that kind of money. In general, the hotel is suitable for a relaxing holiday, but it is worth considering its disadvantages when choosing a vacation destination.
See original · Русский
1
3
May 23
A good budget 5 ka..the sea in this place is incredibly clean..I really liked the town of Mahmutlar..Maybe we'll come here again..but only in the fall.
The food is not bad enough..
There is no food on the beach. Only the cakes the woman baked were delicious..
To the beach across the bridge..there are many steps..It 's a little difficult at an age .
See original · Русский
September 23, 2024
I wouldn't say it's 5 stars, but a good 4. The interior is tired in places.
The rooms are nice, the cleaning is as it should be on demand. The food is varied, although the cuisine is specific in my opinion, there is not enough variety for children, there is a lot of spicy food. All that remains is noodles and fries with nuggets.
There is no territory of its own , but that's fine. The sea is close, sun beds, a bar. Almost everyone speaks Russian at least at the reception and the sauna. There is no kitchen, a shop on the ground floor and a bar. Different nationalities and ages have a rest. The animation is not diverse. We don't care. We rested in the pool downstairs, it's quieter there and there are always free sun beds, few people. But I noticed that it was the same thing.
The sauna is not bad, we had a rest. My husband attended the premium spa program. Satisfied. Although the massage is worse than in the husband's salon at home.
One of the disadvantages is that the speaker shouts loudly with prayer on the street from 5 a.m. and every few hours. It is far from the hotel, but you can hear it well. I woke up from it a couple of times a week. And once we were on a walk in the evening and passed right next to this speaker on a pole. They almost went deaf. I can't imagine how people live at home right next to him, because firstly we were scared, and secondly our ears were ringing. Overall, the stay is pleasant, the hotel is good.
See original · Русский
4
3
June 1
The hotel is rated at 4 stars. The food is monotonous, but everything is edible and no one will stay hungry. The service is very good, the cleaning is on time every day, the restaurant is just rushing around, you don't have time to go for a fork or something, and your plate goes into the trash. It is a very long drive from the airport, 3-4 hours in the Kestel area on the border with Mahmutlar. But the rest was a success. The sea is a rocky beach with a cut-out entrance to the sea.Not deep, the children were swimming in the pool. It's budget-friendly, worth a try...
See original · Русский
March 17
A cozy, new hotel, I was in a room with a sea view, a very picturesque place, a beautiful view despite the fact that the hotel is separated by a road, it does not interfere at all with enjoying the view and silence.
The staff is pleasant, friendly and helpful. Good cuisine adapted to our culture. I liked everything here.
See original · Русский
2
July 29, 2024
This is the best hotel I've ever been to!)
The quality of service is excellent. The staff is friendly, and most importantly cheerful, there are a lot of Russian speakers. Of the minuses, this is probably a beach on the sea, a lot of stones, and sharp ones. But there is a pier from which you can go down into the water, immediately to the depth. The rooms are clean, balconies with tables, high-quality cleaning. A different contingent is resting, both young people and older ones))
See original · Русский
2
5
October 10, 2024
We rested with the child together for 6h.I liked everything starting from the reception.They speak Russian, they quickly checked in and helped bring things to the room.The rooms are very beautiful, we got a sea view.A varied menu was found for the child to eat, pancakes, fried eggs and much more, I just didn't see porridge in the morning.A lot of greens, vegetables, fruits - watermelons, melons, apples, plums.Drink at any time from the coffee machine.The bar closes when the dining room is open, but even in the dining room you can take a beer.There are various unlimited cocktails at the bar.There were enough sun beds by the pool for everyone, the child spent the whole day in the pool in plain sight.There is a stone entrance to the sea and a pebble beach, there is a section of a pebble entrance, not deep.A child could swim near the shore without armbands.There are also no problems crossing the bridge from the territory to the sea, but the sea bar is paid and only it has paid ice cream.Snack bar from 12-16.Animation in the afternoon caught aerobics for half an hour and in the evening after dinner begins with cartoons every day, different karaoke and dancing and performance.You can take excursions or take the bus yourself and walk.
We really liked everything!!!!
See original · Русский
6
2
May 28
A good budget five, we were 116 thousand from Moscow for 10 days at the end of May, we had a great rest for that kind of money, Alanya is close, the center of Mahmutlar is 15-20 minutes away, the only food is a little monotonous day after day, otherwise we were satisfied
See original · Русский
May 31
End of May-beginning of June 2025, I am writing a review directly from the hotel. I hope that I can help someone save money when buying a tour here. To begin with, biblioglobus has delegated this tour to some local pennysula. The transfer was barely found, they were driving like firewood, the old Turk driver braked so that bruises remained from impacting into the front seat. They didn't offer to eat after almost 12 hours on the road, the kitchen closed at 12 a.m. (we arrived half an hour later).
There is no food, the vegetables are barely alive, unripe, last year's shriveled apples, peaches and pears can be pierced through the skulls of enemies, watermelons and melons are unripe, there are no more fruits, although there are ruins of strawberries and cherries in the bazaar.
Beach towels are on deposit, it became clear why when on the very first day one of them was stolen directly from the children's pool.
While cleaning, the maid opened the bag left on the bedside table.
There is a minimum of furniture, a room for three, one small closet, 10 hangers in it, no shelves.
Towels and a bed are changed only if you say and change to such that the previous ones were cleaner.
There is no animation, no animation at all.
The game room is always closed.
No one will tell you where the snacks are, it's a mystery.
There is no overnight soup.
There is no meat.
There is no seafood.
Dry old fish with an unpleasant smell, peppered chicken, over-salted soups.
At the spa, you will definitely be offered strange massages for a lot of money.
The beach is not bad, but there is nothing in the bar, the opening hours of the bar are also unclear.
There are only Turkish channels on TV, the Internet is everywhere, but do not expect to watch the movie, it will hang, a large number of users.
The season may not be open yet, but! More than half of the hotel is occupied, and you're feeding them green tomatoes!
It's a shame to the point of impossibility, you've been waiting for a vacation all year and it's such a mess.
See original · Русский
October 4, 2024
We stayed at this hotel at the end of September. It doesn't pull in 5 stars, but 4 is quite possible to put.
Nice room, we got a beautiful view of the sea, the room is cleaned normally, towels, water and toilet are brought every day, bed linen is also often changed. Of the cons, it is noisy, the music from the speakers screams very loudly almost all day until 23 with breaks for lunch and dinner. I can't imagine lying by the pool with such a noise, when we just passed by, then our ears rang, there was no question of relaxing and swimming in the pool.
The buffet is good, you definitely won't stay hungry, but the choice is not very large, often the food is cold, and it doesn't matter if you come to the opening of the restaurant or in the middle of lunch / dinner. The food trays are always open and, accordingly, everything cools down instantly. Desserts can only be eaten if you come to the opening, we somehow came to dinner at 20 (dinner from 19) and found such a picture (in the photo) everything is empty and for half an hour while we were there we did not report anything, so whoever managed to eat it is not pleasant of course
The beach is good, we knew that it was pebbly and bought aquashouses in advance, they were very comfortable and we had a wonderful rest there. Plus there is a free bar on the beach. There were free sun beds, we always occupied them without problems, but we did not rest in the season, of course
The staff is very friendly, everyone speaks Russian)
The Wi-Fi is great, fast, and we watched movies without any problems. And it's even on the beach!
In general, you can safely go, but in the season itself, I would not risk it, as if the restaurant, pool and beach are not designed to fully load the hotel. But for the price, everything is fine
See original · Русский
4
September 13, 2024
11.09.24 we returned from the hotel and stayed for 10 days . 160,000 from Samara .
+ friendly , diligent staff . The food is delicious , at first it is not the usual assortment . It was an evening with a sea of products and crabs and rolls and various fish and mussels . But for me, everything is over-cooked, over-dried.( Children eat everything , pasta , rice , French fries ) the staff , the chefs are obviously trying guys ! Well done, thanks for them and the hotel is kept
+ I liked the adult animation! Thanks ! Cheerful and friendly ! They are trying to charge everyone with positive emotions ! It was a Turkish night , a very delicious cake! But it's too much with camels, guys)) and 2 more . There wasn't much room for us there))
I would like to have a foam party at our hotels. And not for $ 20 in another one , which is still more for adults . And it 's still so late .
+ I left the hotel right after the bridge to the sea . No need to walk for a long time .
Well, now the cons … 🤦🏻♀️
- The territory of the hotel is very small and is not designed for such a number of vacationers ( of course , there was enough space for everyone , who was on the beach , who was by the pool . We were mostly where the water park is, there are not so many people there, there is shade and the music is quieter. )
But those who love space , solitude , of course , will be a little hard or they will walk more often . But the heat !
- One restaurant . There are always a lot of people , a queue . The air conditioner can 't cope , the heat , you ate and ran outside .
- It 's dirty! The territory is cleaned at the main pool and that's it. I pulled a clump of hair out of the grate along the pool where the water park is . He lay in one place for 3 days until he dried up . I dragged him to the wall with my foot in the slate. The pool is dirty, and so are the stairs. Deck chairs , umbrellas are dirty , tables . There is mold on the fence walls . The dishes in the dining room are dirty . In the photo, this is already 3 mugs that I take out. We used paper cups. The main pool on the "restaurant " side, I call it the dining room. It just stinks of sewage . I do not know how people lie there and eat.The territory of the evening animation is not cleaned at all . The girl spilled cocoa on the tile and on the chairs . 4 days ago . And the chairs are dirty in a row . Even with a hose with water , there is no one to wash . There is no cleaner , no gardener, few maintenance staff . Despite the scanty territory, no one monitors the plantings. There are pots with dried flowers . There are bulls everywhere . The playground is broken, plastic parts are lying on the floor ( photo ). A fountain with a backlight with rotten green water . ( photo ) There 's moss on the bottom , rotten stuff .
- there ARE NO GUARDS anywhere !!! Neither at the reception nor at the exit from the hotel to the sea , there is an old booth with a rusty roof ( photo ) sticking out on the railing . Apparently, the hotel was guarded once . The door is always open , any passerby can come in . There is a door near the evening animation, it is always open. There is an unlit parking lot behind it , sometimes there are cars and a field on it . They keep an eye on the children ... they run around , have fun . It is important for me to know that the child will not be released from the hotel, as in other hotels. And anything can happen here . Where the water park also has access to the street , there is also no security .
- the beach!! THERE ARE NO RESCUERS! There are no buoys to which you can swim . There are no hinged fences ( I don 't know what they are called correctly ) indicating the presence of slabs on the sides . When at sea , the waves are not visible . The place cleared is very small . Everyone is floundering near the shore , there are always waves ! It is not possible for children to enter the sea!!! My son is 6 years old , he swam in a vest but was not thrilled . There is not enough space , you will definitely stumble upon a neighbor . Or he 'll drag me across the tiles like a wave , like my friend . There are free alcoholic drinks and tortillas baked by a woman on the beach. Everything is tired and not well - groomed . If you eat, buy carralks in them and it is convenient on the plates and on the stones . ( They are in the hotel )
- ice cream , cotton candy , popcorn , lollipops are paid for by a guy selling children 's animation . "If everything is included," then everything should be included. Well , not counting imported alcoholic beverages .
- animation for children . The child runs to the nursery and is offered to decorate a T -shirt . And then the bill to the parents is 600 lire . There is no place to go where the parent pays . In the evening , the animation is solemnly presented . I think it is necessary to warn parents and not to put them in front of the fact.
Well, in general, the hotel is a stretch of 3 stars , for dirt , lack of staff , security .and so on
As for excursions, as everywhere else))) ... the hotel is expensive , but it 's kind of safe . They will inform you in a very reasoned way))
Do not go on a fishing trip, with a mini zoo . With therapeutic mud . With wax figures dressed up in the Turkish style . It is expensive, but... it will be delivered to the chicken coop. It's not in the brochure .
We caught the positive as best we could . But I will not return to the hotel and I do not advise you. With whom I talked , none of the Russian speakers like the hotel . And those who have been relocated from other hotels , this happens . They can, for good reasons, change the hotel to an equivalent one , so the people are terrified !
Have a good rest!
See original · Русский
3
5
April 14
Everything is great, the food is delicious and varied, the room is clean and bright with a view of the sea. The staff is friendly, the bartender is just a sweetheart.
See original · Русский
April 21, 2024
Not a bad hotel, but not a top five for sure..
Of the advantages: very friendly staff, clean, the restaurant is served quickly, there are many waiters, the food is varied..but, apart from fried fish, I haven't seen any more seafood in a week..
Minuses:early in the morning, around 5 o'clock, a prayer is broadcast into the loudspeaker..(you wake up and it's hard to fall asleep)
The problem is with entertainment, they just DON't EXIST..
Only children's animation..
See original · Русский
29
16
June 2, 2024
The rooms are clean, the view was on the construction site, it was not critical for us, we did not sit in the room) For a fee, they change the appearance of the mountains. You can always find sun beds, there is no entertainment for adults, every evening there is a children's disco and every day the same music gets boring. For a fee, there is a trip to the disco (15 €), they also took 15 € for children's entertainment in the form of coloring T-shirts, they ask for money in euros everywhere, but they give change in lira and cheat. Guided tours from 200 €. You can transfer money from Russian cards, but the commission is also considered. The food is normal, the fruits are decent, there are a lot of sweets. The sea is beautiful, warm, it is better to swim in slippers. In shopping malls, things are more expensive than in Russia, and at the airport they also want to charge money for everything. Everyone is trading, but with a benefit for them, especially the prices are overestimated and discounted only as they need.
See original · Русский
12
9
October 12, 2024
Nice hotel. Overall, I liked it, I would come back again)
To begin with, this was my first vacation in Turkey and I can't compare it with other hotels. But when I read the reviews when choosing a hotel, after seeing so much negativity, I thought, and upon arrival I was convinced that people had too high expectations from the hotel for its cost. Just look at the order of prices on average in Turkey and then it will be clear that this hotel can be called budget, while it is quite good.
Now in order:
1. The hotel itself looks quite decent, neat and clean. Marked "if you don't look closely." Of course, in some places the chairs in the restaurant are not new and have traces of restoration, Somewhere the dishes are chipped, but for me it was not important, a large number of people, everything wears out. There was nothing frankly broken. The maids clean everywhere, both in the hotel and on the territory, in the restaurant and at the bar, the waiters also take everything away very quickly. They're trying. It is more unpleasant that sometimes the guests themselves litter everywhere. In the morning you go to breakfast and dirty glasses and garbage in the most sophisticated places, why not leave it on the table, and not carry it and leave it all over the hotel? 🤦🏼♀️It is worth remembering that it is better to start yourself and then it will be clean.
2. The food is varied and delicious. Of course, some dishes are for an amateur, but these are personal preferences. I didn't like the desserts, but I was very pleased with the large number of greens and cheeses. The hot dishes were delicious. Drinks are standard, coffee is true from the vending machine, but this is the case everywhere, I will not say about alcohol, I did not drink.
3. A beach with sand and pebbles, there are sun beds with mattresses and umbrellas, a beach bar, shower, toilet. From 11-30 to 16-30 gyuzleme. It's all free. The entrance is from the pier, plus there is a place cut through the slabs to the right of it. Personally, I always went in from the pier, there are no waves, but many swam from the shore, everything was OK and without corals. The passage is aboveground: It didn't create any problems for me.
4. The room is nice, spacious, has a balcony. I was on the 5th floor, the Windows looked out on the side of Kestel, another hotel is being built there, but there was no noise, but there were beautiful sunsets) the room was cleaned every day. If you leave a tip, then they also throw rose petals) I found two disadvantages in the room: the shower cap fell off the watering can, if the pressure is at maximum (and it's decent, which is good), but you can just put it back in place and weaken the supply just a little bit, I did not address this at the reception, because the problem is not big It was. And the existing kettle smelled of some kind of chemistry: either they wash it with something like that, or something, but I did not dare to drink from it) There is a large bottle of water in the refrigerator upon check-in and it is replenished every day.
5. Location on the border of Castel and Mahmutlar. Alanya city center is 11 km away. There is a bus stop right next to the hotel. For today, the fare is 30 liras. The journey takes no more than half an hour. It takes about 3 hours from the airport (many complain about this, but this is not the fault of the hotel at all, obviously, when choosing a hotel where it is located, so dissatisfaction with the time on the road from aero personally seems inappropriate to me).
6. The staff is very pleasant. Everyone is trying, smiling, saying hello. Nice people) there are Russian-speaking staff at the reception.
7. Contingent: according to my feelings, for the most part they are Germans, then Russians and others.
In general, the hotel is good if you do not have high expectations and you are going to relax, walk, and not live in a hotel. Although, perhaps, in this case it will turn out to be quite good)
See original · Русский
1
June 27, 2024
I went to Alanya, I had to choose a hotel using the random poke method because all hotels everywhere have bad reviews and this one too. Surprisingly, everything turned out to be fine here. The only thing that could be cleaned more often. It doesn't pull 5 stars, but 4 is bold. Delicious food, courteous staff, the pool is cleaned every day. Being in this hotel, the desire to go to the sea disappears because there are cold drinks, sun beds. On the account of the sun beds: they constantly put a towel like the sunbed is busy, as a result there is no one on it for days. So you see a sunbed, lie down and that's it. The main thing is that there are no things, here are things a clear sign that he is busy))) I liked the food, melon, watermelons, cakes, chicken, meat, French fries, salads. It's not a complicated meal, but it's enough. Of course there are no shrimps or any other luxury, but in general everything is fine. There is an entertainment program, the animators are tormented by showing exercises in the morning in the pool.
As everywhere else, the pool does not work after 20.00 and this is annoying because in the evening it would be quite fun to swim in the pool. Cleaning chemicals are poured into the pool, so it is not worth swimming after 20.00. The sea is across the street. There is also a hotel bar by the sea and there, too, according to the all-inclusive system, you can also get drunk on cold drinks by the sea. Swim where people swim, the beaches here are wild, the sea sucks in and it's hard to swim ashore. The sea is not for children at all, the wave will mend immediately. Rocks and corals on them are particularly dangerous, swim only in designated swimming areas!
Personally, I liked everything, I can recommend it. A review from 2022, the price was 70 tr for 2 with a flight . In 2024, the price with departure from St. Petersburg 190tr. Inflation has eaten the world out from the inside .
See original · Русский
9
5
November 5, 2023
Quite a good hotel, on the first coastline. Near Mahmutlar Russian district .
The rooms are quite cozy, decent.
The only thing is to pull up the restaurant and bar, then it will be super. Since the food is very monotonous, okay, you can agree with that, but sometimes it's just not tasty.
You can work at the bar at least until 00:00.
Also, according to the evening animation, the point was in June, it was, at least some kind of.
In October, it was not quite the end of October, she was no longer there. Dear hotel owners, if your hotel is open until the end of October, why is there no evening animation. Only for children, adults are also present at the hotel.
See original · Русский
10
8
May 28
The hotel is more or less , but it does not pull for 5 . The hotel is small. There is almost no territory . The fountains are not working . The iron is paid . It's in the top five. The towel is given on bail . Funny. Bars on the beach and near the animation are paid. There are no slippers , bathrobes , dental kit, shower gel , or beanie . It doesn 't smell like a five . On the plus side, the food is not bad . Everything is delicious. The cleaning is excellent.
See original · Русский
October 22, 2024
It was cozy. A warm welcome, top-level service. The food is simply cosmically delicious, a huge variety of dishes, not even everything was tasted during the whole vacation. There is a great desire to return here again!!!
See original · Русский
1
1
October 27, 2024
Minuses -
1. The hotel staff, mostly indifferent, was still very infuriated by the woman offering shopping 100 times..... in general, not ice.... the waiters are not very smart, they put their carts on the aisle.....they make noise with dishes... but as the end of dinner or lunch, they rush to inform and expel everyone...in general, ugh....
But there are pleasant exceptions! It's in +
The best guy at the reception is Ermin and the little woman in the restaurant who sweeps after everyone, and the guy at the bar is very polite
2. Dirty plates in the restaurant are just a nightmare, a lot of broken ones
3. After an hour of dinner, there are no cucumbers and tomatoes and they are not reported, fruits like grapes are also not reported, for food it is not 5 stars but 3 stars ...
4. There are no cucumbers in the snack bar, are cucumbers worth their weight in gold in Turkey?)
5. In the snack bar, the guys are always on their phones, the food is withered and they don't report, the nuggets are terribly overcooked... she asked for fresh herbs, reluctantly got up, put on gloves and gave a piece of half-dead greens)
6. There is no animation for children, include a screaming cartoon in the dark on the stage, where you can even dance in the dark
7. The doctor is not working at the hotel on Sunday...well, you know it's completely ...
8. There are a lot of British and Germans smoking and drinking on every corner, the German neighbors drank all night on our arrival day and threw bottles on the balcony rattled, we reported to the reception at 00.30 at night, but they did not calm them down ...
9. The food is the simplest, meat and fish are sorry. There was only 1 meat at dinner and it was mega fatty and spicy
10. The children's pool is icy!
11. There is no security
12. There are no lifeguards on the beach
13. The cleaning is bad, they gave 50 lira, but the dust and glasses are dirty
14. The mini club was closed all the time, after contacting the reception they told us to come up, they would open it for us) Well, we went a couple of times, there are few toys..
15. Going to the beach on top, with small children and strollers to kill yourself...
Positive:
1. The rooms are good. Fresh ones. The floor is laminate, not tile, with children it is important that it is not cold.
2. Convenient entry to the right into the sea, not immediately deep
3 Beautiful restaurant and tables
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November 11, 2024
It's strange that there are so many positive reviews. The hotel is not that bad, but also not as good as they say. I had a rest from October 14th to 25th.
Pros: very friendly and executive staff at the reception. We settled right away, overlooking the sea. The rooms are good for this price category. Spacious, large balcony, tea set. My place was cleaned well and often.
Perhaps this is where the advantages end.
The food is normal, rather good, although the breakfasts are meager. But! Badly washed dishes! The glasses looked unwashed at all! This is strange with modern dishwashers. Next, cleaning the territory- I do not swim in the pool, but it was unpleasant to watch from the balcony how dirty water after washing tiles by the staff is driven into the pool.
Beach: entry into the water for those who do not swim a small piece between the stones with prickly pebbles. I only came in from the pier. But I would say that the pier is in disrepair. However, the sea itself is flawless! Sun beds, mattresses, umbrellas are free and good. The toilet on the beach is smelly.
Yes, there is no territory near the hotel. But there is a small lawn and a pretty fountain. The last one is covered with garbage.
There is no disco.
The village of Beldibi is interesting, you can take a walk, a pleasant promenade.
So, the hotel itself is not bad, the building rooms, halls. But the staff in the dining room and not only would be nice to learn how to wash dishes and floors.
If this hotel is much cheaper than the other five, you can go
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June 8, 2023
The hotel is good.The food is delicious, the chefs are great, apples, oranges, apricots, watermelons, melons are made from fruits.There are a lot of sweets.The service is excellent, the staff is polite, friendly, they will always help you. Everything is clean, the girls are good at washing everything all the time.The rooms are comfortable, clean, and cleaned every day. Drinks beer, wine,cocktails, vodka are all included.The beach is across the road on the bridge, pebbles underfoot.Convenient location, shopping malls are not far away.There are three pools, an adult, a children's pool and another one you go down the slide into.The slide is long and spiral.Animators, well done. We had a good rest.
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March 17
Nice city hotel, bus stop nearby, 15 minutes drive to Alanya, within walking distance of pharmacies, shops 5-10 minutes on foot
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May 23
In general, the hotel is worth the money, we went at the end of April and unfortunately did not catch the animation, because the hotel was half empty, But we were not up to it. My friend has been here for the 6th time.
One of the disadvantages is very poor sound insulation, absolutely everything is audible.
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June 1
There is nothing left of the former greatness. If you want to spend your holidays in a Turkish pioneer camp, you are welcome. It is not possible to enter the pool from the number of children. They feed terribly rotten salads made from fish meat and mostly fish. The number is more or less. The beach is terrible for money and even beer. All this smacks of 2 stars. I don't recommend it.
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January 12
From + clean bed and very friendly staff
These are the waiters and the reception staff.
The disadvantages were very dirty dishes , and there were often no spoons .
We were at the end of the season, maybe because of that
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July 22, 2024
We rested here with the children at the end of June 2024. We came here by car from Russia. Before staying here, we drove along the coast from Kizlot to Kargyzdak in search of a hotel. Out of about 15-20 options, we decided to stay here. We were looking for an inexpensive five. Booked on the spot via Travelata. The price for 7 nights was ridiculous. The food is delicious, the staff is good, clean. I can't scold alcohol either.
The main disadvantage is that the seashore is quite dangerous. Due to the peculiarities of the relief of the coast, shallow waters and plates around, sometimes there was a "rip current". When trying to approach / swim to the shore, I was dragged into the sea. There is also a danger of a wave hitting the slabs near the shore. But there is an option to enter the water from the pier.
In general, the budget five came out for very adequate money. There were other minor disadvantages, but in this case, it's just a sin to dig into the little things.
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June 27, 2024
We are resting at the hotel now. From June 25 to July 2, 2024.
We bought a burning tour for 4 for 184 thousand. (2 adults , 2 children). We bought it in the sun, flew out on Tuesday morning.
Everything is included. With alcohol.
The Beach Is Pebbly. It is located across the street from the hotel. To get to it, you need to cross a large bridge.
Either walk 50-100 meters, there will be a pedestrian crossing.
The hotel is considered 5 stars. In my opinion, a solid 4. It does not reach 5.
The rooms are relatively clean. The renovation is fresh. Modern.
There is no mini bar. Only 1 jar of gel per person is given daily. There is no shampoo, lotion, hair conditioner or anything else.
It's a little stuffy in Faye.
But the Faie itself is cute.
There is a large swimming pool and a small children's pool. All the sun beds and tables are occupied.
Breakfast, lunch, dinner, snacks.
The food is all delicious to me.
A lot of fruits: plums, cherry plums, apples, nectarines, watermelon, melon, cherries.
There's not a lot of food. But more than enough.
For dinner, for example, yesterday there were 3 types of chicken and beef. There's also fish for lunch today.
Delicious. Good.
And most of all, I like that everyone here is unobtrusive. It's a very big plus for me.
Morning exercises in the pool, animation in the evening. Cartoons for children on the screen, then entertainment.
I don't regret coming to this hotel.
The hotel is located in the city itself. We walked in the evening. There are shops nearby. If you need to buy some sweets for your relatives.
There is no alcohol on the beach, only lemonade and water.
They didn't drink alcohol at the hotel either, so I can't say what and how.
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June 22, 2023
We had a rest in June 2023. The staff is friendly enough, the rooms are clean and beautiful, cleaning every day. The food was monotonous, I didn't want to go there on the third day, there were very few sweets, the fruits were not ripe or rotten, I dubbed the restaurant the factory canteen. I've never worked there, but that's how I imagine it with queues and monotonous food. The pool is good, but the administration should pay attention to the common areas, because the locks do not work in the toilets and changing rooms, once my child got stuck there and we had to get her through the ventilation window. The beach is pebbly, there are few people there, there are a lot of sunbeds. If we talk about additional disadvantages, then forgive me for the tautology, the obsession of the staff offering additional services (Hamam). As a result, it is a solid 3 stars, 4 with a big stretch!
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June 29, 2024
A decent hotel for a family relaxing holiday. It is cozy, the sea is clean and warm. The food was good, there was enough, delicious. Take a good mood and go ahead...
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April 30
The hotel is a budget 5*, the biggest disadvantage is the entrance to the sea, a slab in which a small entrance is cut. If for adequate money, then you can go.
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May 30, 2024
We were a family of three at the end of May. They took a cheap 5 *, there were no big expectations, just to buy. The price was 114k for 13 nights.
The hotel exceeded expectations. Of the advantages:
- delicious food (we were in the other 5, it was much worse)
- fruits and berries every day
- clean hotel
- near the sea and Alanya
Of the cons
- small area
- Drive from Antalya 3-4 hours
- small children's pool
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October 14, 2024
We stayed at this hotel in October 2024.
1) The rooms are tired, worn walls, old plumbing.
The rooms are cleaned mediocre, on the first day there was long hair on the bed.
2) There is not much food in the dining room and the quality leaves much to be desired, a lot of vegetables. Only chicken and minced meat derivatives are for the amateur.
Seafood is only fish.
We weren't hungry, but we had to choose and mostly ate the same thing.
Fruits are like in any store in winter, not sweet, not ripe.
The cleanliness of plates and appliances is a separate topic.
There are lip marks on glasses and glasses that are not wiped off at all, something is constantly floating. They are simply rinsed with water.
There is only one bar, constant queues, and a small selection of drinks.
3) The sun beds by the pool are always occupied by Europeans, loud music.
4) The entrance to the sea is not particularly good because of the slabs, there is a pier, but the stairs are in terrible condition, tied up with a rag.
The sea bar is paid, with free water, tea and coffee.
5) The staff understands Russian, there are no problems with this.
In general, the hotel is clearly not 5 stars, if there are other options, it is better to look at them.
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October 22, 2024
This year, for the 6th (sixth) time, we rested in this excellent hotel. As always, the rest was a great success: excellent service, food, friendly staff
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November 3, 2024
If this is your first time visiting Turkey after the Russian coast, you are here!)) Food is 3+, you can't drink alcohol!!! Just beer and wine with lots of ice. One of the advantages! Sea, Sun, View from the room (if you're lucky)proximity to Alanya (stop next to the hotel! Travel 25 lira (75 rubles) to Cleopatra Beach route number 1
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October 9, 2023
Good day! We rested in this hotel for 6 days from September 30 to October 6, 2023. We chose the hotel spontaneously on the advice of the tour operator and were not mistaken. The hotel is really 5 stars. The rooms are clean and cozy. Cleaning every day. There is a kettle and a refrigerator in the room. I liked the location of the hotel. Not far from Alanya. There is a bus 1. You can easily go on an excursion or to the city for shopping. The sea is nearby. A convenient bridge over the highway. The beach is clean. The deck chairs are comfortable. Juices and soda are free at the bar. The water in the sea is the purest. The food in the restaurant is varied. Lots of beef and chicken dishes. Lots of greens, salads, cheeses and pastries. There are a lot of pastries. There are always apples, tangerines and sliced watermelon and melon in a separate table. I especially liked the fried fish. It tastes like a freshly caught peled. Alcohol is free at the bar. Vodka, beer, wine. Different cocktails during the day. I'm not much into alcohol, but it feels like alcohol is not of high quality. Animation in fact is. Unobtrusive. The hotel is 9 storeys high. The elevator is high-speed. Mostly vacationing foreigners. Russians are 20 percent . I recommend it!
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June 6, 2024
We are resting in this hotel now, there is nothing surprising in this hotel, everything is like everywhere else: pool, sun beds, buffet.
And you wouldn't have written a review if you hadn't encountered boorish behavior in the spa in recent days:
1. On the first day, we were charged 500 liras for towels, we paid without question. But on the last day of towel delivery, 200 liras are returned (like one towel costs 100 liras). And then the most interesting thing begins, three people are standing and yelling at you that we couldn't pay 500 lire. And in general, we should fear God for lying.
At the same time, there are cameras and the offer to watch them is refused.
They demanded to present a price list for collecting a deposit, they send it to the reception, at the reception they say there is no such price list, only we inform you in words. One employee says 500 liras deposit, the second employee says 100 liras. It ends with these poor three hundred lire just being thrown at you. They just wanted to leave this money as a tip at the hotel, but of course they did not expect to encounter this.
2. Room cleaning is a change of towels, a bottle of water, that's it. All shower accessories were bought independently, there were a couple of tea bags in the room on the first day and for the remaining 10 days, despite the fact that there was no tea at all, not a single bag was reported.
3. Despite the fact that everyone keeps saying that there is little entertainment program, since the hotel is not full, there are not enough sun beds by the pool. We had time for 7 people one at a time and, if we were lucky, we had time for 2 sun beds, just to put things together.
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December 21, 2023
The hotel is just a fire , convenient access to the city, there is a place to put personal transport, everything is within walking distance, we rented a 5-bed room, we really liked it, the only minus is the beach across the road to the underground passage, during the sea is also not very, cut into the rock.
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May 10, 2024
I liked the hotel. The staff speaks Russian. If there were any questions, they were always solved. As for the territory, it is not big. Animation dancing in the evening, water polo, darts. I'm happy with the food too. The food is very tasty and satisfying. In general, my wife and I were satisfied with the hotel and the rest. The only thing was the sea was cold and stormy. Finally, the waves subsided and we managed to swim, the main thing was that it was warm in Turkey.
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June 15, 2023
I have been vacationing in this hotel for several years, I go in spring and autumn, everything is fine, the territory, the beach, the rooms are clean, cleaning is done daily, the food, as in all five, is not worse and not better, I want to praise the cook who cooks sweets - it's just a fairy tale))a cake with cottage cheese filling!!! thank him very much, it's very tasty! If you have any questions, you can always get an answer from Katya, who works with the tourist community!the hotel staff are friendly and polite, I express my gratitude to the hotel management for a good, high-quality rest!!!
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October 2, 2024
The hotel is terrible!!!! There is dirt all around , apparently they did not hear anything about cleaning , the bulls even got to the 7th floor and no one cleans them. The food is average , the British occupy the sunbeds from 6-7 in the morning and go about their business , the pool inside the hotel (closed) It's actually something ... there 's just so many dead animals floating around and the smell is dirty , the furniture is old and falling apart . I could hardly wait to go home . I do not recommend it .
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May 2
A good hotel, the rooms are cozy (although for some reason we were given a room with an extra bed, because of this there was little space). We had a rest from 04/25 to 05/02, and there was very little choice in terms of nutrition, unfortunately (although the season had already begun. The beach is pebbly, the entrance to the sea is very rocky, but there is a small safe place and a pier from which you can also dive into the water.
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July 24, 2023
The food is monotonous. There's only chicken every day. Every other day there was fish, but not always fresh and mostly only mackerel. From alkologol, only beer (tuborg gold for bottling), red / white wine and only dry, gin for cocktails (juices are only soluble - there are no natural ones). We are only looking for apples, oranges and cherries. A day later, watermelon and melon were given. The first days were still peaches. The biggest disadvantage was that the pool closed at 18 o'clock, when people were just starting to swim. There is no animation. The same thing every day for children. It's complete bullshit for adults and the same thing (for seniors). There were no discos in 9 nights. Everyone who wanted to dance was collected lists and taken to the club after 22 hours. The ticket price is $ 15 per person. Alcohol prices in the club start at $6. There is a bar on the beach - only gas is free. Water. The rooms are cleaned every day. But sometimes I had to wait for it to be removed. There is cable TV, but it is constantly buggy. There is a construction site behind the hotel on both sides.
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May 21
Great hotel, everything you need nearby, the sea is great, the food is delicious and varied, animation for everyone.I'm happy.
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August 28, 2024
The food is so-so. Alcohol is paid on the beach. The safe is paid. The room is poorly cleaned. The place on the beach is limited, about 7m wide. There are few Russian-speaking staff, the reception guys talk rudely to tourists. In general, there are more minuses than pluses. The hotel does not pull 5 stars, maximum 3+
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