Supervet
48 reviews
September 6
Evaluate a veterinarian who has a crown on his head. Who does not put the client in anything, cannot answer a simple question, is rude and has not the slightest interest in the tailed patient. He never once addressed the dog. After prescribing and giving the injection, he did not ask for the dog's weight or contraindications, did not examine the mucous membranes. When asked to immediately do biochemistry, an IV as a supportive therapy after a venomous snake bite, they told you not to, to put it mildly, "don't get smart, we know better." You'll be fine tomorrow. The next day, without proper therapy, the dog became much worse, the swelling was bombed specifically, he vomited. The next day, I asked to postpone the appointment for half an hour and instead of a specific answer, I heard the doctor "I have an appointment at 16.00, then I will leave and at 17.30 the next appointment, see for yourself when you come, see for yourself what to do with this information."😏 Biochemistry was refused, only three days later.
The assistant is afraid of the dog.
As a result, I went to another clinic where they did biochemistry, a general blood test, an antiemetic drip, diagnosed tissue necrosis, and a blow to the liver, prescribed medications. (And the vet was in touch late at night answering questions.) And with timely maintenance therapy, all this could have been avoided.
PS I answer the "business response" - You and I did not have an agreement in which the conditions of the visit were specified, but you verbally said just now, in the back, throwing an insult. Regarding the free presence of the dog in the office and where the area of this office ends, they could say right away, and not how... in the back. Moreover, there is a door - close it. In all clinics, the dog moves freely in the veterinarian's office. This is her comfort.
The weight of a dog can change by 180 degrees in a year. Last year, the dog weighed 18 kg at admission (by the way, last time you did not weigh it, but wrote it down from my words), and this year it is already 23 kg. There is a significant difference for calculating dosages.
The next day, you refused to do BH to me, you said on the phone that it was only after the weekend, so don't lie. Prednisone is put on our weight of 2 ml. I talked about this later with Moscow veterinarians. You have delivered 1 ml.
I reported that the dog is afraid of manipulation and can bite when it is given an injection. Moreover, during the manipulation, the dog was muzzled. You need to listen more carefully, and not deal with your crown on your head.
There are different ways to say about the reception, the way you talk to customers is terrible. Arrogant, aggressive. How you answered my mother brazenly.
Actually, I did not expect any other answer, it is only in adequate clinics that client-oriented answers like "Your feedback is very important to you, we will try to be better", "Sorry for the inconvenience ..". But instead, you try to find a problem in the client, blame him, dig through dirty laundry trying to find an excuse for yourself in absolutely unrelated things (what does the free movement of the dog have to do with it?, because of this, you were not interested in dealing with us with dignity?)
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2
August 31
Is 10 years old for a cat a reason not to prepare preliminary tests and ultrasound for further surgery? Are these grounds to impose your opinion without test results that 10 years is already a sentence and not the fact that he will survive the operation?Is it possible to silently send for tests and only then draw conclusions? There are people who are guided, like my relatives, who, after such an appointment, scored on the operation and rejected my requests not to listen to you, because the "prognostic specialists" of the clinic know better! The cat lived for half a year after the reception, recently she was gone!
If you want to ruin your animal, come here! And I will come and file a complaint, nothing will change from this already, but I will leave the sediment to the whole "clinic"!
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October 25
I brought a kitten with a problem with its nose. He sniffs, snorts, sometimes sneezes. I got an appointment with Daria. I explained to her that I had been to another clinic. They diagnosed rhinotracheitis there. An antibiotic was prescribed, based on amoxicillin and drops. Although there was no fever, no cough, or other symptoms. The course of treatment did not help.I'm saying he only has a problem with his nose. This Daria took her temperature, she's fine, her lungs are clean, there's no snot, she just sniffs and makes the same diagnosis (just like in that clinic without any tests, just maybe) rhinotracheitis!I'm shocked. She said that amoxicillin is weak (wow, "weak"!) and convinced me to give a strong injection, which works for 3 days! a little kitten. Naturally, it did not help, the kitten did not go to the toilet for a day to pee because of the toxicity of this injection. As a result, he has stenosis . And I told her there was a problem with her nose.Maybe she's not bad as an ultrasound technician, but as a vet doctor....none at all.I give Pavel a star, the surgeon is good.
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September 25
A wonderful clinic, wonderful caring specialists and talented doctors! Thank you for your work, everything is neat, polite and at the highest level
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October 12
Our age-old dog was saved from death by making the correct diagnosis and performing the most difficult operation that no other doctor in our city does. It's been 7 months, the dog is alive, cheerful, energetic. We are observed every two months, they greet us like family. The best clinic, the best specialists. I recommend it to everyone, and I bow low to Pavel and Daria for their high professionalism.
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July 8
Of all the veterinary clinics in the city, my cat and I experimentally chose this one. Knowledgeable and able specialists treat both our younger brothers and their masters with attention and care.
It is better to make an appointment in advance.
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February 25
Loved and the best store! The Staff Is Super. There are discounts and promotions, you can also subscribe to their newsletter. A lot of high-quality products. Especially for cats and dogs. The range of toys and other accessories is also quite rich!
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August 1
The clinic is good, although expensive.But when you save your family member, you don't feel sorry for anything.They took up the rescue of my dog, performed a blood transfusion (another clinic refused) and thus gave hope for salvation.Thanks to Dr. Dmitry and all the staff.
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November 20
They don't even know how to take tests. The whole cat was exhausted, which was extremely stressed after that, she did not come out to us for several days. + they took more for payment than was captured on the phone
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March 17
We constantly do ultrasounds in this clinic for two dogs. Ultrasound is the best in the city, and perhaps not only. Compared with Minsk - we have better and informative ones. The decoding is correct, not in three lines. Dr. Dasha, who does ultrasound, is a very kind and considerate, attentive specialist in her field. We didn't ask for other questions, but the ultrasound diagnosis is just 5+
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4
May 10
Excellent veterinary clinic. I went to several doctors in Bobruisk, only in this clinic the doctor made the correct diagnosis. The prices are slightly lower than in the rest of the others. I didn't notice any disadvantages.
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January 17
I came across this institution twice, the impression is creepy. The first time they brought a dog with a sore paw, but we were refused admission because they were not recorded. They were sent to other clinics. The second time the dog had surgery on his paw (in another city), a complication began in Bobruisk, they asked the clinic to see what to do, the dog felt bad, we panicked, we were refused admission again because they operated not here. I understand, but you are doctors, your duty is to help, and you left the animal to die....
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November 4, 2023
Our piggy's eye started to water.I managed to get to the reception very quickly, there was no queue and I didn't have to sit waiting (which is very important for such small animals)the doctor is friendly, conducted an examination, made a claw and prescribed treatment.The treatment helped, the Pig recovered.they didn't charge me a penny for a second inspection.THANK YOU to the clinic for accepting us with a rodent, it's hard to find such doctors in our city.
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3
November 6, 2023
We contacted by phone with a request to help the cat, just to give an injection or sell the necessary drug, but we were told that since the consultation is in another veterinary clinic, then no..... Despite the fact that the animal could have died.... There is no payment for consultation, respectively, there is no help....and I don't care about these animals.... The main thing is money. Do not contact the clinic where such priorities.......and we will not be sad...
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November 4, 2023
A low bow to the Doctor. Today we took the cat for sterilization. Before the procedure, a careful examination was carried out, the entire algorithm of the operation was explained. After sterilization, the cat was left for an hour for observation. Then they explained how and what to do throughout the entire recovery period. Once again, thank you so much for your attentive attitude, qualified help and golden pens. I recommend this clinic to everyone.
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May 20
I want to thank you very much.Dr. Pavel gave us the correct diagnosis, and most importantly, the treatment helped.thank you.A very good clinic.
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2
August 26
High professionalism combined with a reverent attitude towards animals.
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January 18
A very pleasant place and an attentive doctor Pavel. The examination of the cat was thorough, the doctor explained everything and told about the treatment of the cat!
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3
August 28, 2023
Хорошие, отзывчивые ветеринары. Кастрировали собаку, всё прошло хорошо. Потом всё время были на связи,консультировали по вопросам, которые нас беспокоили. Хотя это мы просто переживали, и лишний раз надоедали.
4
October 9, 2023
The rudest staff, no information about the work on the pre-recording except on the sign about the Sat and sun (and it turned out that it is not only on weekends), so do NOT GO in EMERGENCY CASES, they will not help you. Yelled, sent to die. Obviously, we will no longer apply and advise too 👎🏻
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July 31, 2023
Замечательная клиника, врачи на своем месте. Сколько раз не обращались в клинику лично и по телефону всегда выслушают и посоветуют .Стерилизовали кошку, выдали животное в сознании , все прошло очень хорошо. спасибо Вам , что Вы есть. После посещения Вашей клиники в другие не обращаюсь и всем советую.
4
July 7, 2023
Спасибо за работу!Обратились с проблемой (йорик Веня) получили подробную консультацию и подобрали схему лечения.Сделали УЗИ.Работают грамотные специалисты.Теперь только к Вам!Рекомендую 💯
3
May 17, 2023
Обслуживание на высшем уровне. Ребята помогли быстро и оперативно. Цены приемлимые. Рекомендую. Кот по приезду домой остался в позитивном состоянии)))
3
February 8
Attentive and sensitive attitude to animals and people
Wonderful specialists in their field
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2
April 9, 2023
Привет от морского свина Персика! Операция по удалению опухоли прошла успешно. Шов сросся хорошо, остался маленький шрам на память, а шрамы, как известно, украшают мужчин. Огромное спасибо персоналу клиники! Все было сделано очень профессионально.
4
December 24, 2023
A wonderful clinic, competent and professional doctors!! I advise you!
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January 7
Many thanks from the British Alice! The appetite is wonderful, the tummy does not hurt. Thanks for the help!
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January 17, 2023
Удаляли в этой клинике нашему боксеру новообразования в пасти коагулятором.Заодно пришлось удалить сломанный клык,чтобы не было пульпита.Операция должна была проводиться под наркозом,нужно было сделать собаке УЗИ сердца.УЗИ делали там же,в клинике.Всё прошло нормально.Огромное спасибо врачам за проведенную операцию,подробные консультации и профессионализм!Успехов в работе!
2
July 14
Jeski's dog did not show any signs of aggression
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December 15, 2023
Only there they were able to help and save the life of my dog York. Thank you very much to the doctor, now we only go there!
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December 8, 2022
Дарья Александровна замечательный доктор, сделала УЗИ моему щенку, подробно рассказала о состоянии всех органов, поставила диагноз и назначила лечение. Спасибо за чуткое внимание к Юки, придём ещё. : )
6
December 7, 2023
Very good and competent ultrasound. The girl is a professional doctor. Otherwise, I will refrain from evaluating.
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3
October 15
Experienced doctors, the cost is decent.
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December 3, 2022
Самая лучшая клиника в Бобруйске! Прекрасно, что открылись! Лучшие специалисты и лучший подход! С питомцами только сюда!
4
September 21, 2023
график работы указан с 10.00 до 19.00, на двери табличка открыто. в результате в клинику не попасть, на звонки никто не отвечает
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August 12
Very high prices
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May 11
Wonderful clinic and specialists!!!
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August 10, 2023
Всё супер. Квалифицированные врачи, все услуги для животных.
3
June 7, 2023
Специалисты достойные, доброжелательные, видно, что любят свое дело!
1
February 11
Very good and responsive doctors
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April 22, 2023
Очень вежливые, квалифицированные врачи, прияиная обстановка
3
June 9, 2023
Пришли срочно, собаке плохо, задыхается, успели доехать только в данную клинику, доктор с невозмутимым лицом - через 2 часа приходите... Жизнь животного явно не в приоритете, делайте выводы сами
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April 27
The best in the city
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November 28, 2023
A wonderful place
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November 2, 2023
good vet clinic
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December 3, 2022
Оказание услуг на высшем уровне. Спасибо.
3
December 3, 2022
Спасибо, что Вы есть.
3
April 27, 2023
Хороший
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