Sushi Master
155 reviews
November 21
Always delicious and fresh sushi. Fast delivery (delivered on time). We've tried almost all the sets. Appearance and taste : 10 out of 10.
A pleasant bonus/promotion system.
A clear application.
We order for Mstislavets. I recommend it!
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November 18
I'm thrilled! The sushi was just great! The fish is incredibly fresh, the rice is cooked perfectly, and the rolls are neatly rolled. I especially want to mention Caesar roll – it's something incredible! The service is top-notch, everyone is very polite and attentive. I definitely recommend it and will definitely come back again!
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June 21
We often order here, everything is always fresh and delicious, the staff is wonderful. If there is a choice, we always choose sushi master. On time, they deliver and cook quickly, so you don't have to wait long. In a word , 👍👍
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September 27
if you want to receive rolls two hours late, be sure to order! there was a pickup four times, everything was perfect both in quality and in time of return. today we decided to order with delivery: the order was placed at 18:55, it was supposed to be with us at 20:55, that is, two hours for cooking and delivery. we received the order at 23:02. to find out why the delivery is late, you need to call the company yourself) no, they don't call you and tell you why they are late, that's your task. and in order to get through to them, you need to constantly sit on the phone, otherwise they just ignore you :)
as an apology, they offered 12 rubles of bonuses for the next order, of course they were not credited. the courier was met by my boyfriend, because I was no longer responsible for my reaction. we expected the rolls to arrive hot (a set of baked rolls was ordered)- we arrived barely warm. administrators lie about the waiting time, they lie about the reasons for the delay. I would not advise anyone to contact them :)
the photo shows the number of my calls to them and the time at which these calls were made)
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November 6
Super sushi. Nice bonus offers. Every Tuesday, the second roll is a gift, 15% for pickup, bonus points are awarded with each order, which can then be used to pay for orders. A separate like for baked sushi- my child did not recognize warm sushi until he tried a tender roll with chicken and a tender one with salmon. Orders are prepared quickly, even often before the specified time, and it is very convenient to track the status of the order in the mobile application. 5 out of 5!!!
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November 23
In my opinion, this is the best place where sushi is made. I started ordering here in the summer and never regretted it: fish are not clamped, sushi is not hard. I also like the points system and the promotions are good here. ✌️
True, there were such things as the delivery time, but in my opinion, the application overestimates the employees. How can they make and deliver in half an hour from the moment of my order? Usually, this whole delivery topic takes an hour, like everyone else's.
And, there is also such a moment: I can't find all the sushi from the set and see their composition, so I have to focus on the picture. It would be cool if everything was written in the description of the set 👀
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November 16
I always order here. Fast, tasty, fresh food. A convenient application for delivery. If the dish is warm, then the required temperature will arrive. It is always beautifully packaged
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November 3
The most terrible sushi in terms of taste! Everything is so beautiful in the photo, well, as always, but so that the difference is so strong in the filling ((((((((
Even worse than the Santa store.
The set cost 70 rubles. Not only was the delivery specified at 17:20, they promised late at 18:05, but in fact they arrived at 18:20....
So sushi is really without any fish inside, a few scraps of crab sticks, vinegar was certainly not added to the rice ... a nightmare. What is the money for?!?!?
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November 1
Always fresh and delicious sets from different countries! Good chefs do not spare the ingredients, just as they collect them)! It's fast, delicious and there are always different promotions - which is very nice
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September 20
We ordered sushi with delivery. The order was placed at 19:57, and the delivery time was indicated in the mobile application at 21:40. At first, the information that the order was being prepared was spinning in the application for a long time, after which, closer to 21:40, new information appeared "the order has been transferred to the courier". The delivery was expected by the specified time, as they wanted to please the person with a delicious set of sushi. As a result, by 21:40 sushi had not been delivered. No one picked up calls from the number from which the order was made, they just hung in anticipation. When a call was made from another number, the phone was picked up on the second ring. The employee was given the order number with a request to clarify what was with the order, to which the employee kindly replied, "we will contact the courier now and call you back." 10 minutes have passed, but no one has called back. I had to take the initiative again and call myself. The phone was picked up just as quickly, and there was no answer to the question "what's with my order?" According to the employee, only the administrator has access to information about the courier's work. In view of which, we were kindly promised to clarify the information with the administrator and call back. They called back quickly this time, but the information was impressive. The employee said that the administrator does not have the opportunity to contact the courier - the courier does not get in touch, they also promised that they would receive a call from the administrator with a proposal to resolve the situation. The administrator called back quickly enough, within 5-10 minutes. The receptionist informed us that the courier will be there in 15 minutes. To the question: "why is it taking so long?" - a lot of orders, "why were you not warned that you were not in time, maybe we would have refused the order" the answer simply killed "my joint, I did not have time to call." The solution to the situation was proposed to add bonuses to the personal account in the application, for example. The courier arrived not in 15 minutes, but in 40. In total, the payment at the terminal took place at 22:52. The courier was the only one who did not lie and did not try to hide the "shoals" and honestly replied that the problem was not in the delivery. The sushi that rolled around the city for an extra hour turned out to be still warm (there were warm sushi in the set). Until recently, we thought that we would let it go by itself, but the sushi that we waited for 3 hours did not justify such a long wait. The sushi itself was very small, the filling occupied only 30% of the sushi itself, and they also put the tip of the sushi in which there is nothing at all and which should have been thrown away and should not have been at the buyer in any way. And the cherry on the cake. Exactly a week has passed since the order was placed, and only 5 bonuses were credited and those for placing the order. In general, if you want to please yourself or your loved ones on a holiday, do not spoil your mood.
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July 16
I ordered an Inari set here. I was delighted . Baked rolls with a twist , well- twisted, fresh products . If you order for pickup, it turns out to be cheaper. The girl who gave out the order was very friendly. Pleasant service . I will recommend you!
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November 25
very tasty rolls, bombastic sets, cheesecake is very soft and tender. thank you very much, the best place with sushi and rolls. the menu is varied, in total 10/10
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July 14
I ordered it for pickup.
In general, it was unclear where to go, if you look at Yandex maps, the location is in the center of the Globo shopping center, there is no instruction on Instagram on which side of the building the institution itself is located.
The specified readiness time in the application is 14:40, as a result, I picked up the order at 14:56
No one deigned to mention the delay.
On the one hand, 15 minutes and you can wait, but I was in a hurry and counted on another time.
We haven't tried the set yet, but the impression is already so-so…
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1
November 7
We order sushi here quite often. In particular, they are baked and we are always very satisfied. This delivery will remain our favorite to this day, always delicious and fresh!!!!
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November 22
I order sushi here quite often. In particular, they are baked and I always remain very satisfied. This delivery will remain my favorite to this day, always delicious and fresh!!!!
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June 5
We ordered here for the first time and liked everything very much! Fresh, delicious! The delivery is super. And the prices are great! I will definitely take more. Thanks
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1
November 13
On the recommendation of my sister, I decided to order) There is no tastier than here. especially hot rolls mmm..))
There are always different promotions, promo codes are very nice.. at prices much cheaper than others)))
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November 25
Excellent sushi , everything is very tasty and beautiful , fast delivery, I order only here, I recommend it to everyone)
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April 30
Very tasty sushi!! Fast delivery, a good bonus system, you can save a lot on the following orders ;)
I would like to create my own application and it would be perfect)
I definitely recommend it!
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1
November 10
I've been ordering for more than a year, how delicious it is!
and fresh, fast delivery!
there are no disadvantages at all, I recommend trying to order
, do not wish, I guarantee you!🫶🏻
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October 1
Delicious and hearty rolls, ordered by the whole family, everyone liked it, did it on time and the staff is friendly
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November 19
I've been ordering only here for three years now. Very tasty rolls, always fresh. I recommend it, as I have not eaten tastier in Minsk.😊
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November 20
The most delicious sushi delivery! Nice promotions and points for orders. Delivery is all on time. A very convenient application)
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November 6
Always delicious sushi, I order most of the time in grief, the second set, comes warm ( delivery is fast, just super ).
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June 28
The food is not bad, there are mistakes. When ordering in advance, the waiting time is 30 minutes WITHOUT warning, the call center does not take the phone, as well as couriers. When ordering, you can safely add half an hour for delivery and do not try to call to find out where your order is.
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1
February 14
Sushi is often ordered here, sushi is delicious and fresh. I always order for pickup. A big, huge minus is the waiting time, the time voiced never coincides with the real one, you have to constantly wait for 10 minutes. Today we had to wait more than 40 minutes (February 14th), although the order was placed 3 days before.
I want this institution to improve the moment of service and the speed of order fulfillment
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December 9, 2023
Very tasty sushi, we always pick it up on our own! Thanks to the dry cleaners for their high-quality work, I also want to note the good work of the salesman-cashier, for constant help in choosing! I recommend everyone to come to Sushi Master!
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1
August 3
The best thing the restaurant has to offer is a free second serving. And almost every Tuesday I "save" on the second pair of sushi. Thank you for being there)
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August 21
Thank you very much for the pleasure! The rolls were just great, the delivery was on time. There are no complaints, only the desire to order more.
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April 7
Great sushi. We order constantly, the only place where there are always fresh and delicious rolls. Delivery is always on time. I really like it - I recommend it
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November 23
Ordered sushi, delayed delivery for 30 minutes, although the distance is 950 m to the house. The operator said that it would be delivered in about 15 minutes. In total, 1.5 hours have passed. I'm still waiting.....
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March 27
The most delicious hot rolls, order only here. Fast delivery, always on time. Bonuses are awarded for orders that can be spent on the next order, it turns out very significantly in price.
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1
April 14
The courier delivered the order very quickly, literally in 30 minutes - this is a plus. But otherwise, either Seth and I didn't guess, or the guys got tired at the end of the shift and cheated a little. The rolls did not go away from the word at all: there is a lot of rice, little filling, a strange crust, as if made of stale mayonnaise. They poured soy sauce over the whole portion, but still did not finish (
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October 24, 2023
I really like sushi master food, very tasty, always on time!
There are often discounts and promotions, as well as bonuses. The main thing is that they bring warm, thank you very much!
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1
August 29
The delivery was delayed by 30 minutes, although the order was made 2.5 hours in advance. Accordingly, the hot sushi arrived cold. This is not the first time this has happened. It's a shame when dinner is delayed.
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October 21, 2023
The menu is quite diverse, everything is fresh and delicious, I ordered more than once everything is cool and delivery also takes not much time thank you very much for your work.
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1
November 3
We ordered delivery, we arrived quickly. The rolls are very tasty, fresh, super!!
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November 24
The most delicious noodles in Minsk. They are delivered quickly, always hot and fresh.It tastes just wow 😍😍😍
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November 11, 2023
The service is terrible.
I don't recommend it
No one to waste time.
Ordered pickup, announced the time of the fence.
Arrived 20-25 minutes later, took the payment and only then said that the order was not collected, it takes a couple of minutes. OK.
5 minutes after the repeated question why are you not collecting, I received an answer that the order is still being prepared.
The fact that 30 minutes have passed after I should have already received the order, please contact the CC, you were incorrectly informed there. I turned to the CC, they said the kitchen is to blame, it takes a long time.
In total, I received the order with a delay of 35-40 minutes.
The attitude towards customers is disgusting.
Key issues:
1. Why they demand to pay, obviously not a ready order.
2. Deception, what needs to be collected, although the order is not ready.
3. Accuse the KC units and Production, absolving themselves of responsibility.
4. It is considered normal to wait for the client in 35-40 minutes after the announced time of picking up the order.
4. I left an appeal to contact the head, no one contacted (With-service).
I would put a negative rating, but the service does not provide such an opportunity.
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1
3
November 19
The best sushi restaurant in Minsk. We order often and always have a positive impression
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March 15
Extremely disappointed. I took a pretty big set, because we wanted to sit on the bill on March 8th. As a result, I was in a terrible mood, because first I got a stone or something in the rolls, about which my mother almost broke her tooth, and after that some sand and also like very small pebbles.
As soon as I have free time, I plan to drive up and leave a written review in the book of comments and suggestions.
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1
November 1
Excellent delivery.Very tasty rolls and sushi, always delivered warm!
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December 5, 2023
Awesome sushi! I order warm rolls all the time, I don't eat Sushi anywhere in Minsk. The service is good. The staff is good, they will always help and tell you.
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1
November 7
Everything was delicious. we waited a bit and got delicious fresh rolls. thanks
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January 20
5 stars!everything was very tasty, we liked it, the courier arrived on time, the baked rolls were still warm, the rolls were very tasty, we will always order here, we recommend it to everyone!!!!
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November 7
The fish is the freshest, the rice is perfect, and the combinations of flavors are just a brain explosion! 🤤 I am absolutely delighted! 😍
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October 24, 2023
Wonderful rolls, amazing service, in general, I liked everything. I recommend it to all those who want to please themselves with delicious rolls for a relatively small price.
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December 22, 2023
We love their rolls. It is very tasty and profitable, especially on Tuesdays) there have never been any incidents. Everything is fresh. They were always delivered on time)
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April 29
The service is terrible, the rolls themselves are not bad.
I have been waiting for a response on my review for more than a month, I am being ignored. Details on the photo.
Sushi Master, if you read reviews about your work, contact me, I really hope that your service will be worthy.
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1
October 28, 2023
I always order sushi here. Delicious cooked. Good stocks. Polite staff. Everything is always clear and at the agreed time. Thanks
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