VERY PROFESSIONAL AND CUSTOMER-ORIENTED EMPLOYEES. A LARGE SELECTION OF FURNITURE FOR EVERY TASTE, INTERIOR AND BUDGET. I NEEDED TO FIND OUT THE FABRIC NUMBER OF THE CHAIRS. THE COMMODITY EXPERTS PROVIDED ALL THE INFORMATION VERY QUICKLY. WELL DONE!

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Владимир Меньшиков

Level 4 Local Expert

We signed a contract with Svisloch Furniture House OJSC in a store in the Grad shopping center on 09/14/2024, paying an advance of 280 rubles. After the expiration of the contract (60 working days), they called the phone number specified in the contract. It turned out that our order was not completed within the specified time. The Seller did not notify us of the inability to transfer the goods within the time limit set by the Contract. An additional agreement on postponing the delivery of the goods was not concluded, as indicated in the Contract. The Seller's representative was displeased that we were worried about the unfulfilled service and our paid money. As a result, we were told that the next delivery would be on December 26th. We are not satisfied with this date, since it is not possible to take the goods out of the warehouse on our own within 5 days. And we do not consider it necessary to pay the Seller for the storage of goods or delivery, since we were going to take out the goods ourselves within the time limits set by the contract. We kindly ask the representative of the organization "House of Trade "Svisloch" to offer us alternative solutions to our issue. The Organization has violated the contract and we should not incur losses due to the fault of the Seller.

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Иван

Level 5 Local Expert

We chose a chest of drawers on the website and called to make sure it was available in the store, so as not to drag yourself across the city with a small child in winter. We were assured that it would even be left to us. We arrived an hour and a half later, but he wasn't there (the question was whether he was there at all). They started to sell a similar chest of drawers, which is several times more expensive. A lot of furniture was made with the desire to appear more expensive, but in fact - a collective farm

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Svisloch

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