I was in this store on August 6, 2024, I stood near the refrigerators for half an hour, the store is empty, consultants only run past with the words "now-now". Without waiting for the ruler to measure the parameters of the refrigerator, she left on urgent business. They didn't give me a complaint book! I do not recommend it!
The same situation is in their department in Mega, unfortunately, assistants cannot be reached.
I bought a washing machine and a kettle in this store, i.e. in installments. I didn't like that the delivery was paid, we agreed that I would wait for delivery within a few hours, but they didn't bring it, I called back myself and they told me that they had nothing to make delivery on. They say the car went to the state farm and the other driver does not get in touch. I ask them why don't you call, don't warn them, and in response, like they wanted to call and you called. I had to find a car myself and take it out. Their delivery is 2000 thousand, I don't think it's expensive, but the fact is that from the store to my house it takes 5 minutes to walk, to which they replied that it's still 2 thousand. I took a taxi, there is a stop for 500 tenge in front of the store. Such a difference in cost and no service. Like everything is already decorated and bought and there is no need to fuss. The bonus was given in the form of a check for the amount of about two thousand and then when buying the next product within a month. I bought a semi-automatic machine for 87 thousand 999 and a kettle for 11 thousand 999. In a word, I did not like the service!
I bought gifts for my granddaughter, game accessories; a microphone, headphones, a mat and a mouse. Fortunately, the sales consultant Oleg Shuller served, the most sociable, courteous, friendly and super prompt!
The service is at the highest level. I suggest motivating Oleg Shuller for his love of his work!!! We will come back again and again!
I came to choose a robot vacuum cleaner. They convinced me to buy the most expensive one. It turned out to be out of stock. We arranged delivery the next day, from 9 to 21... Sit and wait for the courier all weekend. It's already 21:50 there is no courier, no call, no messages. I recommend the store to everyone.
I came to buy a sewing machine. I stood for half an hour, I didn't wait for the manager. Ask no one: this one will come, and then. And there they stand in a piece, laughing... She left with nothing...
Disgusting attitude , I waited half an hour for at least one consultant in the razor department . As a result, I had to go to the crowd of sweetly chatting sellers and ask them to get a razor . There was no response to the request for advice, she does not know how they differ . Next is the cash register , one of the 5 cash registers is working , although there is a crowd of girls sitting there . After standing for an hour at the checkout, I reached the verification table. There's also a crowd of guys in technodome uniforms , but only one works . She left without checking and autumn is upset . So many people, but no one is working