Teplodvor
106 reviews
October 7, 2024
We purchased everything for the heating system from the Teplodvor company. We were very satisfied.I would like to express special gratitude to manager Egor. An attentive, competent and very polite young man. He consulted competently, suggested what you can save money on, and what you don't need, always in touch. And also nice discounts . There were no questions about the delivery, everything arrived on time. I will recommend the Teplodvor company to everyone. Egor, thank you again
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June 3, 2024
+ Good price, competent and courteous consultants
+ Customer-oriented management
I bought 3 radiators, consultant Egor quickly and competently consulted, offered them mounting kits and fasteners. All positions were at a good price. The plumber was able to start only 16 days later, and when he started, he said that the fasteners were not very successful, they were not regulated by departure and he strongly advised buying another one. I called the store, explained the situation and asked to change or pick up the fasteners because it is not unpacked. They kindly went to a meeting and promptly helped me resolve the issue. I can safely recommend it.
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September 17, 2024
I liked it very much. Good service, competent and customer-oriented staff, courteous, well-matched to your request. Special thanks to Egor for the wonderful selection and explanations!
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December 9, 2024
I want to express my great gratitude personally
To Kachan Anton Sergeevich, (deputy director of Teplodvor) for the great work done to replace low-quality goods (electric fireplace), which the manufacturer did not want to change for us!
Another, but already independent, examination was carried out, not in the manufacturer's service, which was organized by Anton Sergeevich, during which a malfunction was detected.
Once again, thank you very much, Anton Sergeevich, for the prompt resolution of the issue, for tact and for justice!
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October 26, 2024
I ordered batteries half a year ago, a thermex boiler with a stainless steel tank.
There was no royal thermo sticker on one set of radiators.They said they would send it by mail.they are still being sent ...
The wires have already melted in the boiler near the ten, the burnt insulation fell burning on the relay, the lid burst, apparently from this from the temperature at the place of fastening it with screws to the body, near the adjustment button
When buying, learning about the warranty, they said that they would pick it up and bring it, and it seemed like something about a temporary substitution.in fact , they said .take them to the service , get a conclusion and then go to them for consideration .asking if they would give something for this time and whether they would pick it up and bring it themselves , they did not even answer ...
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May 6, 2024
Good shit! I would like to express my deep gratitude to Maxim, an employee of the company! A very competent, intelligent, competent and pleasant young man! He helped us in our difficult situation. We bought a fireplace, but it was connected 3 months later and it turned out to be non-working. We contacted the company, Maxim quickly solved our problem, and 3 days later the fireplace was replaced with a new one.
Thank you very much for such qualified employees!
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December 15, 2024
We ordered everything for the boiler room equipment, radiators, pipes. Polite staff, always delivered everything on time. Prices are lower than competitors. We were satisfied. Thank you very much!
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September 25, 2024
I ordered a radiator. Before ordering, I received detailed advice from Eugene's manager on the characteristics, payment and delivery of the goods. The day before, and on the day of receipt
of the goods, they called back and clarified the time of arrival of the car with a radiator. Delivery on time, and also delivered to the apartment. The cost of the product is significantly lower than on similar trading platforms. If necessary, I will contact you here. Thanks for the good work.
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September 5, 2024
Great store! Thanks to Stanislav for the advice and selection of an air conditioner, there were no questions left and we arranged delivery. The air conditioner was delivered at the agreed time. I will contact you again ☺️
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September 16, 2024
I want to express my great gratitude to Egor, I ordered a chimney from a sandwich pipe, we phoned in four, agreed everything finally and most IMPORTANTLY, he advised us to take another element that looks much better and on Friday the order was delivered to the address.Thanks for the aperitif.
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March 22, 2024
I would like to thank manager Egor for his excellent knowledge of the product and competence in his field. I came to order a boiler and underfloor heating. Everything was picked up as quickly as possible, all the goods were in stock, and delivery was made at a convenient time for me (everything arrived on time). A nice discount was also made! I also want to note the convenient opening hours of the store (the guys work on Sunday).
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September 17, 2024
Good afternoon, I express my gratitude to you for the constructive solution of the issue of replacing and delivering the Electrolux convector to Novopolotsk.
I am very grateful for the high-quality cooperation! 🙏
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December 9, 2024
+ competent advice, good choice, fast delivery, pleasant staff
- No, it's not
Thanks for the work! We will contact you again!
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April 9, 2024
I used the services of the company and was very satisfied. We were pleased with the prices and the approach to the work of its employees. I would like to thank Manager Andrey for his competence and attentive approach to the project. I have calculated everything clearly, I am always in touch and the delivery of the goods is excellent. Thank you again, Andrey!
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April 22, 2024
Dear Anton Sergeevich, I am specifically addressing you as the head of this organization.Everyone knows that what a leader is, so are his employees, who try not to lose the dignity and honor of either their leader or the organization where he leads. In my opinion, Yevgeny Litvin is such a person and employee. He will explain everything, tell you, worry and check if the client understood everything, in my opinion, is Yevgeny Litvin.After talking with him, you realize that you will only be a customer of this store, because this store is run by a real manager who has such a wonderful employee as Evgeny Litvin.And believe me, I don't know how to say compliments, it's a statement of fact. Well, "word of mouth has not been canceled." Thank you for the good recruitment.Sincerely, Nat. Nick.
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October 19, 2024
We bought equipment for the house with my husband. I liked everything, consultants, delivery, everyone is polite. We made a refund a month later, bought the wrong tank, went to a meeting. Thanks!!!
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December 2, 2024
I wanted to buy an air conditioner from them, but unfortunately there was no necessary model available. But they gave a good discount on cables for underfloor heating. In general, I am satisfied, I recommend it.
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May 11, 2024
The old atmospheric boiler failed, Gor gas advised to buy Ariston Class. I was very pleased with the price . The delivery is fast, the boiler has already arrived the next day after the order. The specialists are very good , they told and showed everything in an accessible way , it is clear that the guys with experience
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June 24, 2024
Everything related to chimneys (I did not apply for the rest). I recommend. Special thanks to Evgeny Litvin for his professionalism and patience. He offered the best option and allowed to avoid "expensive mistakes".
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March 13, 2024
For a very long time I was looking for a stove-fireplace in a country house.But on the store's websites, only a general description is given. It's very difficult for me to figure it out.
I found your store's website by accident. I was connected to a specialist. His name is Andrey Shulgan. In a very accessible language, he explained to me the differences between the models, the principle of operation and installation of each, helped me decide on the choice for my area and the design of the house.
Thanks to him, I have a wonderful day today!!!
I want to express my special gratitude to him for his patience and ability to listen.
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September 27, 2024
I applied twice (February, May 2024) regarding the purchase of a boiler. The sales consultant, without looking up from the phone, could not offer anything because he did not have information about the availability of boilers, and the store's website could not open, explaining this by updating its content, he could not explain anything to questions about specific models (according to the characteristics of the product), offered to choose the model on the store's page and read everything. In May, I made an online order for a boiler, without waiting for an answer, I went to the store to clarify the fate of the order, the same as when I first contacted, the seller said that he could not explain anything about the order, because the specified model was not available, but he could make a reservation and inform about its receipt (deliveries are carried out every month). I've been waiting for 2 months... There is no result. Sorry for the time spent. I bought the boiler at another store. I will never contact Teplodvor again and I will not recommend it..
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October 26, 2023
We would like to express our great gratitude to the manager Evgeny Radyush, for a detailed consultation, for keeping in touch with us throughout the time,we considered buying a boiler and a boiler, prices from all sites and companies are the most pleasant and pleasant and polite communication with the manager and answers to all our questions are a very big plus, also when placing an order we made discount, thank you very much to the Teplodvor company and thanks again to the manager Evgeny! He will advise you all!
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December 15, 2023
excellent prices, friendly and friendly staff, helped in choosing and suggested the most suitable boiler option, I think to come to them again, they have the option to buy everything for the cottage... very convenient!
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May 5, 2024
A good online store, a lot of goods are available. We took radiators in installments, we were very satisfied with the purchase. I can recommend this store. The specialists are great too.
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March 11, 2024
I bought a stove for the Vesuvius bathhouse. The oven arrived on time, was well packaged and matched the description on the website. Excellent heating, soft steam. Thanks to the store for the excellent service and product.
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March 3, 2024
Thanks to the specialists who helped to choose everything you need for heating in a new house. Just like the New residents were given a discount for a large order. The installer called 5 times and each time he was politely answered all questions. In general, a good online store and managers.
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October 17, 2024
I'm trying to contact you for the third time, I wrote and left a request, called twice, each time they promise that the manager will call back, but nothing, the service is zero.....
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February 13, 2024
I ordered floor convectors, paid a 100% prepayment. When the promised delivery time came, some incomprehensible questions began. Then suddenly the convectors will have a different color grid than I ordered, then suddenly the manager got sick and no one in the Heating Yard can figure out the fate of my order. And then I feel uneasy, because I made the payment, the contract was not concluded, i.e. I am not insured by any responsibility of the seller. Managers refuse to give the manager's phone number. I don't even know how it will end, at least contact the police!
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October 30, 2024
Competent staff helped to make the right choice. I will definitely come back again.
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March 18, 2024
I would like to thank manager Egor for his promptness and help in buying an electric boiler, radiators and other accessories.I quickly picked up and placed an order.It was delivered home three days later. Thanks!
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May 25, 2023
I ordered a water heater via the Internet, when choosing the parameters and sizes I was interested in, they picked up exactly what I needed.
When placing an order, they offered a discount, which is very nice. In general, everything came intact without any damage and in working condition.
There is one small disadvantage, which most of all concerns the delivery service. I got a call from the delivery service and was told that the order was expected from 13 to 22 hours. Which is not very convenient to kill most of the day waiting. Usually, as a rule, delivery is carried out at certain intervals plus 2 hours by agreement, for example, from 13 to 15, etc.
And in general, the store is excellent, high-level consultation.
If the owner of this store reads my review, please change the delivery service, it spoils your entire reputation!
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November 2, 2022
I contacted the Teplodvor company about the purchase of plumbing. The prices are the best in the city at that time. Many thanks to the manager Stanislav for the competent advice and optimally selected related products, as well as for his help in the speedy delivery. It is very pleasant that not only excellent specialists work here, but also just wonderful people. The couriers are polite and punctual, and they also treated my special situation humanely. I recommend Teplodvor to everyone as the best company in its field of activity. I plan to contact this store again.
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October 31, 2022
We were very satisfied with the work of the Teplodvor company. We would like to express our kindest words to manager Alexander. He is a true professional: very correct, fast, obliging and sociable. He accompanied our entire transaction from beginning to end. Thanks to Alexander, we immediately acquired: a very good sauna stove, pipes, stones and everything else. Moreover, a very good discount was made. The prices pleasantly surprised even our craftsmen, who had their own suppliers. The car arrived on the appointed day, all the documents were in order. The return of one position (we ourselves incorrectly calculated one of the parameters) occurred promptly. We wish the company to continue to keep a high bar in working with clients, and Alexander - all the best! We plan to continue using the services of the Teplodvor company and will recommend it to our many friends and acquaintances.
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June 22, 2022
I really liked the service in this store! Stanislav, a polite, gramont consultant, does his job perfectly. A great store where I found the radiator I was interested in at the lowest price in the country! And in addition to it, brackets and an installation kit are also discounted. Delivery across Belarus was organized in the shortest possible time, the goods arrived of proper quality. After the delivery, they asked if everything was in order. They offered a discount on the next purchase. Thank you for the good work! Prosperity to the store! I will recommend it to everyone.
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August 3, 2023
I ordered radiators and accessories over the Internet. The prices are better than the others and we made a discount when placing an order, which was very pleasing. Many thanks to the manager Ilya for the competent advice. He is a true professional: very correct, obliging and sociable. A great store.
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February 26, 2024
Excellent company, there is everything you need for heating. Everything was delivered the next day, although the order was not small. Thank you for your prompt response.
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November 5, 2024
Good specialists helped to pick up the boiler
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October 31, 2023
I want to leave a sincere review about a chic online store! For some reason, it seemed to me that it was not possible for a girl to choose a water heater on her own.... but thanks to professional managers
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September 26, 2023
Great store. Special thanks to manager Stas for the consultation. Knows his job. I will still buy here.
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September 16, 2022
It's a pity you can't put 0 stars.
We have placed an order for the valve and the safety group. The manager confirmed the availability, agreed on delivery in Minsk on Friday. On Thursday, they called back and said that the security group was not available, but there was another more expensive model, which we agreed to.
On Friday, after spending more than two hours on the road, I arrived in Minsk and this "miracle company" called and said that the security team was not available and could possibly be delivered on Monday. (although the website states that "in stock") But waiting in Minsk until Monday is not an option and I had to agree only to the valve. Delivery was promised from 14 to 18.
As a result, they did not bring anything and did not even call back. It was not possible to get through to them, since no one answered phone calls from 17 o'clock except for the answering machine, the call was dropped by the delivery service numbers after a couple of rings.
I do not recommend anyone to contact this kind of company.
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September 11, 2023
I bought a teplodar 120 oven. Via the Internet on the website teplodvor bel. It was delivered in a week. I am happy with the stove, the advantages are that it heats up quickly and cools down slowly.
Minus: it is not known how to clean off soot on the bump. Since there are 2 partitions (zigzag) for the smoke tunnel and the heating of the best.
Thanks to the creators of locomotive. For creating this furnace.
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December 20, 2022
In the last days of November, I bought an electric boiler here. I would like to mention a large assortment and reasonable prices. Thank you to the consultant for your help in choosing. The boiler is working properly
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April 20, 2022
The specialists correctly explained the features of the toaars, very clearly. We picked up the right one with them, I am satisfied with the service. Their office is located near the Kuntsevshchyna metro station, it is easy to find, I reached it on foot.
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December 12, 2024
The company is so-so.outbiddings.sold and forgotten.
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November 3, 2022
I would like to express my deep gratitude to Stanislav for his good advice, for his help in choosing the Neptune system, for high-quality service and for the lowest prices in Minsk.
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June 15, 2022
I bought an air conditioner from you. The specialists are polite, competent, and explain everything very clearly. I especially want to thank the Installer Vladimir and his partner for their high-quality, well-established and very accurate work. I recommend.
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April 18, 2022
We bought aluminum radiators from Standart Hidravlika with a friend here, the managers professionally suggested which room needed how many ribs, which taps and kits needed to be purchased and organized delivery. Many thanks to manager Alexander, we will contact you again!
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December 17, 2022
Terrible store 1 delivery was at night by courier service and did not solve the problem with delivery 2 people who work with customers could not properly solve the problem with replacing the necessary sheet for the furnace 3 the installer did not arrive at the facility on time the result is I will never advise people to buy their furnace and chimney in this company
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December 13, 2022
I contacted the Teplodvor company about the purchase of a dimplex atherton fireplace and a portal to it. Polite staff, on-time delivery without defects, made a discount. Thank you.
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September 8, 2022
I do not recommend ordering the product here!!!!! Disgusting job of the delivery service! The order will not arrive on time!!I was answered:: your order did not fit into the car. Kindergarten is on the road, not a delivery service!!!! Although I made the order a week in advance, we discussed the delivery time. I called the delivery service in advance and was convinced that the goods would be delivered on time. Do not contact the Warm courtyard! The operator guys are polite, but the delivery service decides everything!((((
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