A magical hotel. I liked absolutely everything.
Magnificent rooms with designer renovation. A huge bed. A comfortable mattress. The choice of pillows. An airy blanket.
The service is at the highest level. The breakfasts are beyond praise - mega tasty and varied.
A wonderful spa.
I will definitely come back again.
Oh, yes! This is a hotel for hedonists! You can live your life in different ways! But always set the bar higher. Life will correct and lower it a little lower, if not finalized. Spare no money on this chain hotel, no matter what country you stay in. It is pleasant that the Kazakh side also complies with the terms of the franchise. We only stop there! I won't describe it, take a look for yourself. That's the way it is. The only thing is that the main restaurant should have a rich menu of Kazakh cuisine! Otherwise, we'll cook if necessary! After all, the delicious cuisine of Kazakhstan is not a poor salad with strachella!
I was very pleasantly surprised by this hotel.
Excellent staff, spacious and beautiful rooms with modern equipment.
A high-level breakfast.
A pleasant Spa with a swimming pool.
The hotel is located next to the park, you can take a quiet walk in the evening.
The best hotel in the Republic of Kazakhstan! They meet you from the car , quick check-in, and escort you to your room. The rooms are luxurious and cozy. Chic restaurants, with delicious, varied cuisine. Exceptional service from start to departure.
This hotel was highly praised to us, we checked in for one day for the sake of interest. The hotel is normal, but it did not make a special impression. The room is nice, the view is too. But not mentally ) I will give preference to Rixos Astana
A wonderful hotel and wonderful highly professional staff at all levels! All conditions for the most comfortable stay! The food is delicious and varied! We stayed for 6 nights and had the most positive emotions from the stay! Good luck and prosperity to the hotel and all the staff!!!
Very sincere service! The breakfasts are super delicious! Perhaps at the moment the best hotel in the capital of Kazakhstan. The next time I'm in Astana, I'll just check in here. Of the disadvantages, there is not much wi-fi, a couple of times during the stay there was no Internet. The room was cold upon check-in, but the staff gave three heaters and it quickly became warm. Overall, the impression was very good from staying here!
The hotel is impeccable. Staff, interior, breakfast. Everything was perfect. The only negative is the air conditioner turned on when checking into the room at a temperature outside- 25)).
The hotel itself is a premium level. I didn't stay there, but I had the pleasure of dining at his restaurant. Despite the fact that there were no questions about the kitchen, their chef clearly had nothing to do with tea and coffee cards. Alas. Pronounced dissonance.
A great luxury hotel. A bit away from the center of Astana, but not critical. The discussion, the design, the rooms - everything is on the same level. But so are the prices :))
Before that, we stayed in the chain of this hotel in Cairo and Dubai, everything was at the highest level.
Here, the LCD began with the fact that the staff at the entrance to my greeting, simply remained silent.
There was no bed for a child in the room, the promised compliment upon check-in at the rate we selected.
There is no tea, kettle, or coffee in the room.
In the restaurant, requests were forgotten, and there was a hair in the child's dish.
The room itself is beautiful. The layout and cosmetics are good.
But after the road, you want comfort, and not to wait for an hour for a kettle, a bed for a child, etc.
Very sorry
A great hotel with a beautiful view of the waterfront. The staff is very helpful and pleasant. Special thanks to Gulnar's manager. We stayed in a deluxe room - the room is spacious, even taking into account the presence of two small children. Spacious bathroom, shower and toilet area.
One of the drawbacks is a somewhat cramped area at the entrance to the hotel, when an event is taking place in a neighboring building (it seems to be a banquet hall at the hotel). In this case, the valet parking services are very helpful.
In addition, at times the water in the mixer changed from warm to cool-cold. Most likely, it's the mixer in a particular room. I was not impressed with the breakfasts - I expected more.
The pool is small and convenient for older children (depth 1.3 meters). However, there are few sunbeds. The SPA area is also small and the steam rooms are somewhat cramped.
I have not been to the bars and restaurants of the hotel, so no comments.
Overall, I liked everything very much.
A wonderful hotel! Everything is perfect in it! The best hotel in the city, definitely! The breakfasts are great! The hotel bar is amazing, with attentive and pleasant bartenders and an unforgettable atmosphere with live music! Bed linen, pillows and a blanket are a separate kind of pleasure ) these are real 5 stars, not sucked out of your finger!
Beautiful and luxurious in the best sense! At first, it was confusing that it was located a little away from the very center (which is important when you come on business) - but this is actually not a problem at any time of the day, everything turns out quickly. But a few steps away is a park for walking and jogging.
An excellent and varied breakfast, a wonderful team, a room and a view of the river are very, very in the heart!
An unreal hotel, the best of all those I've been to.Cleanliness, huge rooms.It's a little late at the hotel in the restaurants, but it's delicious.
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Ксения
Level 6 Local Expert
April 25, 2024
A wonderful hotel! I love St. Regens Astana. The largest and most beautiful rooms. The most attentive staff. The anniversary was celebrated there for the second time and I was satisfied with everything again. Anastasia Butler left us a simply amazing gift with a cake, a huge plate of delicious chocolate, flowers and a lovely note. The room itself is just a paradise for a romantic trip. The view of the river from the room is fantastic. We also really liked the spa (hammam treatment). Thank you very much to the girls for taking care! I do not know a better hotel in Astana. Thank you very much and see you next year!
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Anonymous review
March 16, 2024
All five stars are absolutely justified! A wonderful space of luxury and service. Magnificent bathrooms. Highly trained and super polite staff!
I want to come back again.
I recommend it!
An excellent hotel, compared to Moscow hotels, for such a high level of service, we can say that this is a cheap hotel. It is located in a very beautiful place, near a large interesting park, where it is pleasant to walk.
An interesting design hotel! I especially liked the restaurant's terrace on the ground floor, live music and excellent cuisine. But there are still questions about service and quality / speed of service!
5 stars for the design and terrace
Superbly trained and rigorously motivated staff. The service is of the highest level. Wonderful cuisine. Comfortable rooms. Stylish and non-stressful interior. Therefore, this hotel is ideal for staying even on vacation, even on a business trip.
A lovely hotel in a quiet park. You can pay with Russian UnionPay of the Russian Agricultural Bank. Excellent staff at all levels. Very tasty breakfast, good restaurant. Any wish at the first request. If something is missing in the room, call the concierge, they will bring it.
Tea is great at check-in and morning cleaning )
One of the best hotels in Astana, the staff is friendly and courteous. The rooms correspond to the five-star level. The atmosphere inspires new achievements.
The most luxurious hotel with excellent service. A pleasant atmosphere, a chic location is complemented by delicious restaurants. I don't like Astana, Alma-Ata is forever in my heart (once the best city on Earth), but there are no such hotels in Alma-Ata.
The hotel is 100% 5-star. The staff is very helpful and pleasant. Delicious cuisine and excellent room service. Personal butler 24/7. The rooms themselves are new, modern and very spacious. We have stayed at this hotel twice and we will definitely come again.
This is the third time I have stayed at this wonderful hotel. In December, I came on a special private visit with my wife.
One of the best hotels in which you had to stay in many countries of the world!
In addition to the wonderful cuisine and magnificent rooms, I would like to note the impeccable professional training of the staff at all levels: from reception to ventilation technicians. Szhba dvorecycles -0 is super!
One wish: there are no changing rooms in the pool and you have to walk down the cool corridor to the spa area with wet clothes. This is especially inconvenient with young children. We have observed such pictures several times. I think changing rooms would be appropriate. But this is at the discretion of the hotel management.
The world-famous Marriott network and that says it all. But even here there are shortcomings of course. Although the interior design is excellent. In the style of nomads. I really liked it. The room is already a little older, but still beautiful. The view from our window was average. The price is high as usual, but not too much.
A magnificent hotel that is not even serious to compare with anything ..., a great chef, worthy of a star restaurant and an important employee of a star hotel, a unique place and a chamber atmosphere. I don't see the point in coming to Astana to stay somewhere else…
A gorgeous hotel. Very nice staff, always ready to help. I liked the Asakusa restaurant. I hope I wrote it correctly. I celebrated my doctor there. I recommend it!
A top-level hotel! From the very entrance to the hotel, the polite staff already greets you. The rooms are clean and comfortable. The breakfast is very varied, delicious and in a pleasant atmosphere of La Riviera restaurant! The location of the hotel is a separate topic, in the very center of the capital, surrounded by a park and a river, silence and fresh air! This is the best hotel in the Republic of Kazakhstan!
A wonderful 5* hotel. There are many places nearby where you can walk along the river and in the park.
Be ready to open your wallet wider for the service