Average everything,food is not ice, mosquitoes in the rooms, beach rocks , dirty, nothing at all
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Евгений Черных
Level 6 Local Expert
September 27, 2023
What is indicated on the website of the 5* hotel is for advertising, since the hotel itself, the level of service, the staff are all 3 stars. I can't give you a 3* hotel more than that.
Upon arrival in Turkey, I was puzzled by the question of changing dollars to lira, the exchange rate on September 1 was: $ 100 = 2500 lira.
Local prices (not at the airport): at the gas station, a cup of coffee is 35 lire, ice cream is 30 lire. Our tour operator Anex made a stop at a cafe for tourists on the way to the hotel, the prices there are 3 times more expensive, so we didn't buy anything there. Look for local shops there cheaper.
Minuses:
Previous negative reviews about the hotel correspond to reality, the hotel is very tired and requires cosmetic repairs, dirty carpet, shabby furniture, some buttons are missing in the elevator, the room sometimes smells of sewage, the tableware is not new, but very used, the staff does not behave professionally, all this leaves a not pleasant residue.
In the dining room, on the bar, there is no normal coffee anywhere! Take a pack of ground with you. At the bar I tried the local coffee in Turk, a rare muck. Next to the hotel, the gas station is the only place where you can get coffee, cookies, snacks, ice cream, although there is a capsule coffee machine, but it's better than drinking coffee from the hotel.
We had a night flight and in fact we got to the hotel at 8:00, and check-in starts at 14:00, the "kind" manager for 2000rubles instantly settled us and our family in a more comfortable room where everything worked (refrigerator, mixer, air conditioning, light). For example: in front of me, a man at the reception complained that his refrigerator was not working.
Don't want to pay for a quick check-in? Please sit in the waiting area and wait for check-in (it is very stuffy in this area, as if the air conditioner does not work on purpose).
There is no Wi-Fi in the rooms, I needed Internet for work, in the area where there is Internet, and this is the 1st floor (reception) and the 2nd (game and waiting area) it is stuffy, sometimes the seats are occupied. I was offered a SIM card with unlimited Internet, for 35 euros, on September 1 it is almost 3500₽. I needed internet in the room, so I paid for the convenience. In addition, with a Sim card, we had Internet everywhere we were (distributed Internet from the phone).
Of the "pros", if you can call it that, I want to note:
For children in the evening from 21:00 there is a disco, animators. The child is delighted. Swimming pool at the hotel with Slides (slides work in a certain period of time) + separate paddling pool (pool for the youngest).
WiFi on the ground floor is slow but free. Ice cream (joy for children) is free only in a certain period of time from 14:00 to 16:00. At other times, you can buy ice cream at the hotel or at a gas station near the hotel. A varied, albeit specific menu, a lot of cheeses, olives, olives, herbs, vegetables and fruits in abundance, sweets. Meat in the form of chicken is extremely rare (plus because it is rare, but it was), in the first days, and we arrived on September 1, we served meat from soy! I didn't like it. There was also fish, dry, not tasty (but fish). But at the same time, you need to carefully look at what you put on your plate, for example, I did not come across fresh vegetables, and I did not dare to try cheeses at all.
The main thing we came for is the sea, it's nearby. In order to get to the beach, you need to cross the highway separating the hotel from the sea. Walk 5-7 minutes, through the underpass. Sun beds are free. Towels are free. Near the beach there is a volleyball area (free of charge) and also on the beach itself under the canopies at lunch you will be fed and watered.
We don't drink alcohol, so I can't say anything, but I assume that you are unlikely to be delighted with the quality of the drinks)
In general, the rest at the hotel is not bad, for undemanding people and considering the dollar exchange rate on September 1. I wouldn't go to this hotel a second time.
Who gave this hotel so many stars is not clear, the hotel deserves 3 stars, no more!
I'll start in order....
1. The interior leaves much to be desired, the furniture is all dirty and dirty, the windows have not been washed since the First World War.
2. The territory, or rather its absence. She's just not here, from the word at ALL.
3. Food is a separate topic! Yes, I agree, there is a lot of food, it is diverse, but absolutely not edible, it is simply not tasty!!! More or less, this is breakfast, where you can eat pancakes and scrambled eggs. Drinks are also impossible to drink! The coffee is disgusting, but so is the tea. Juices are one name..... The only liquid that can be consumed is WATER (fortunately it is in unlimited quantities in bottles)
4. This is dirt again! Dirty dishes are the order of the day.
5. We did not live in the main hotel, but in mini houses, which you need to go to through the gas station. But we did not regret at all that we booked this option, and not the hotel. Firstly, there are fewer people, secondly, it is more cozy, and thirdly, there is also a bar (a bar is a separate topic) and a swimming pool.
6. The rooms are small, but quite cozy, but....
They do not do cleaning, they cleaned up 1 time in 10 days! (I had to wash the floor myself with a foot towel, since it was already unrealistic to walk barefoot!). Soap, shampoo and gel need to be begged for themselves, towels also do not consider it necessary to change!
7. The whole family was POISONED! Okay, it would have been alcohol poisoning, it's not so insulting, but the child was poisoned along with us! Almost 2 days, you can delete from the so-called rest! It's good that I always take a full first aid kit with me. Fortunately, it never came in handy before this hotel.
8. The bar. The guide suggested that the exclusive includes a Mojito cocktail, but for some reason there has never been mint in the bar to make it, but if it is paid, then please! Alcohol is terrible, it's not even worth trying, it's better to buy it in a store.
9. The beach. You have to walk to it, but not for long, I don't see anything terrible in that. The beach is PEBBLES, AND ONLY PEBBLES, it's a quiet horror! There's nothing to do there without special slippers! It is impossible to walk with bare feet, it is very painful, and instead of rest it turns out to be a hassle.
We travel to Turkey (as well as to Europe) often, (I try to select hotels with a foreign content, but this time something went wrong. Almost 80% of the guests are Russian) .
there is certainly something to compare it with, we were both in super luxury hotels, and in ordinary 5 and 4, but this hotel surpassed all nightmares!
By the way, we are not fans of passive recreation, so we rented a car wherever we went. It is very convenient, the owners themselves, wherever they wanted, went there, without any excursions and guides, it turns out much cheaper and more interesting! This year, a day cost us $ 50 (we took it for 5 days, without any deposits and other scams) a fiat car, a mechanical box. A full tank of fuel is roughly 70 dollars, we refueled twice, but we ride from morning to night, we do not save money.
I forgot to add, if you like to sleep before lunch, then you won't be able to do it in this hotel! There is a mosque nearby and in the morning, chants begin at 6 o'clock, it's just TIN! We tightly closed all the windows, as well as the bathroom door, but still woke up!
In any case, I DO NOT RECOMMEND this hotel in any way, and it is a pity that this time I did not bother to read the reviews!
Solid three
Cleanliness and service of the hotel for a strong four
The hotel has almost no territory
There are underground and ground crossings to the beach in 7-9 minutes
In general, it's not bad, but I don't want to go back
We are resting now in this hotel, after reading the reviews, we immediately took medicines and waited for the arrival of rotovirus, the first child was 8 years old, they gave entorgel, all sorts of other pills, nothing helped, they advised cola, it was the original one in the store and after 20 minutes the child was able to fall asleep and it became easier, honestly I could hardly believe that it would help but it really works. In general, the hotel is not bad, the animators work to the fullest, the sea is gorgeous, there are enough sun loungers, there is a lot of food and snacks on the beach from 12:00, a lot of entertainment volleyball, darts, etc. Alcohol on the beach is only beer, there are two bars in the main building, from beer to Baileys, respectively, all locally produced. There are shops near the hotel that are open until 02:00, paying with a Tinkoff card is more profitable than paying with dollars. In general, we did not expect much for such a price, the most important thing is to have a rest and not pay attention to the little things.
Delicious food . Good staff. A clean beach is a 5-minute walk away. Not a deep pool . beach volleyball
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олег рапопорт
Level 14 Local Expert
May 27
Hello everyone. Otel does not pull 5 stars, there are 3 stars without options. Food, pool, beach and sea entry. The price tag was 55 rubles per person, fell for cheapness. In general, as an option, you can fly, but not in May. The sea has not warmed up yet, the water is invigorating.
The most terrible hotel!
I very rarely leave reviews, there are pros and cons everywhere, but this pseudo 5ka hotel is an exception!
Firstly, it takes a very long time to get to the hotel, about 1.5 hours from the airport.
Secondly, at the entrance, starting from the reception, it is sooo dirty, it is unpleasant even to sit in the waiting area, the furniture is old and stained. While we were being settled, a married couple was sitting next to them and their child was poisoned very badly, they warned us that it was better not to swim in the pool, rotovirus was walking, they also dreamed every day to return home as soon as possible because the disadvantages were just beginning.
Our room was standard with two beds, there was a terrible smell of sewage all day, we covered it with towels, when we complained about a problem at the reception, we offered another room for an additional $ 100 per day....
The room has not been cleaned ONCE!
There is a rather poor choice of food and the taste is far from tasteless, even with desserts, which are usually plentiful in Turkey, but here they save, apparently, on everything.
The hotel has no territory, only a small swimming pool and a couple of slides.
Further, in order for you to reach the sea, you need to climb an aboveground healthy passage, or there is an underground one a little further-without lighting, where g... but lay.
Don't expect a kids' club or animation here, it just doesn't EXIST.
There were constantly used diapers, condoms, and all sorts of junk lying on the beach. The sunbeds are terribly old, you still need to look for a more or less good one. There is a bar and tables nearby on the beach. The sandy part is only located where the sun beds are, and then the entry into the sea begins with small unpleasant pebbles, we bought shoes and went in it. The sea was stormy very often, 3 days of rest were lost because of this.
In general, if you do not want to spoil your vacation, choose another option for this money. I do not recommend going here with or without children!
Every year we go on vacation to Turkey, but we have never had such a spoiled holiday as in this hotel. This is the only place where, upon arriving, you immediately want to run without looking back. Rotovirus infection blooms and multiplies . About the third day of rest, terrible vomiting begins, diarrhea with fever and you just lie there dying. Your own first-aid kit helps and don't wait for more help. And we have heard such stories from many. About the service, food and the beach, I will say one thing - all three with a minus . The animation is weak, the pool is small and dirty too. I do not recommend it, take care of yourself and your health.
We rested in September 23, cons- from the bungalow to the Central one, you have to go through the gas station, weak water pressure in the room, the air conditioner in the room worked poorly, everything else is pluses
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Ирина Суханова
Level 4 Local Expert
October 2, 2023
We rested at the hotel from 24.09 to 01.10.2023 . The hotel does not correspond to the stated 5 check-in at all . Even 3 stars is a stretch . Since we were traveling for a week, we looked at the price , so as not to be too expensive, we understood that we would be on the beach most of the time. We read reviews, a lot of positive ones, but who wrote them at all? We had a room in an additional building , immediately offered for an additional payment of $ 105, a room in the main building . We agreed and did the right thing. The room is normal, everything worked, although the air conditioner cooled well only at night and it got cold, they turned it off, you open the window, the noise from the road from cars. The safe is paid, in order to use it, I went to the reception three times. They smile sweetly at you and then apparently forget to send an employee to open the safe . From the third time , we went together and finally did it . On the first day, the refrigerator must be filled, this is done once on the day of arrival, the same as the safe, on the third day only filled . The main thing is promised, smiled, even recorded and forgotten. During the whole week , neither bed linen nor towels have been changed . The same was said at the reception, everything was recorded or pretended as usual. I fished out the maid myself and changed the towel. The room is not cleaned , only garbage is taken out and wiped at the threshold . There is little choice in food, in the evening they fry either fish or turkey on the street, soy-flavored kebab, chicken cutlets are not cooked and smelled of spoiled meat, of course they did not eat. In the restaurant itself , which is the right name for a cheap cafe, even in the dining room they cook better now, as well as one name of fish , either chicken , or soy cutlets , meatballs , beef was given once. From side dishes rice , cabbage , potatoes in uniform, mashed twice . Watermelons and melons are not delicious from fruits . Hard pears , half - rotten apples . Once or twice there were normal apples . Plums are ripe , delicious . Once they gave peaches , delicious , and this is in the season of peaches . Alcohol is generally a separate fairy tale , everything is poured into thin plastic cups , but the Germans in glass glasses . Cocktails at the pool bar and it's also for the restaurant, it turns out you can only have after lunch, but you can have vodka and whiskey in the morning, and it's ultra all inclusive. About the beach - pebbles , you can 't go in without slippers , half of the sunbeds are broken , there are very few mattresses and they don 't wash , and in general nothing is washed on the beach . In general , we did not see a single plus in the hotel . They reassured themselves that they were going to the sea and the sea was gorgeous . I do not recommend this hotel to anyone. Don 't believe the positive reviews . It 's better to pay a little extra . Yes, it is clear that the price is cheaper, but by the way not much. If you declare the 5th check - in , then you need to match !!!
Let's start over! We arrived at 7 p.m., upon arrival I will tell you when there will be a stop to buy food. It takes 1.5 hours to get to the hotel. You won't have time for dinner. They put us in a bungalow, it's very cool, a separate pool, a slide bar. The rooms are so-so, but oooh.... I'm not going to live, but to relax, quite to myself even! Next comes in terms of the beach, this is a separate state, we didn't even go to lunch, everything can be done on the beach, + ice cream from 3-4))) a big plus. Dinner is great, there's something on the grill every day. You can find everything for every taste and color. I don't know what they say there, that it doesn't pull for 5, a gorgeous 5. It's very tasty and cool. Animation for children and for adults is fire. For children, even more, I will say much better than for the adult generation. In general, I think you will not regret it!!! 5 points. After reading the reviews, I was initially upset. Don't think , fly and look forward to your vacation
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Дарья Ц.
Level 4 Local Expert
September 5, 2021
We had a rest at the end of August with a large family, everything is cool - good food, varied, fruits, vegetables, salads and greens, desserts, a good barbecue, fish day - mussels, shrimp, squid, the restaurant is huge, there were always places, the staff monitors cleanliness, quickly clean the tables, instantly respond to any request. Free sun beds, umbrellas, beach towels, free Wi-Fi on the beach and by the pool, in the restaurant, lobby and on site, catches even in the rooms on the balcony. On the beach there are burgers, hot dogs, nuggets, French fries, gyuzleme tortillas, ice cream. A huge range of alcoholic cocktails, whiskey, tequila, baileys, martinis and more. Various animations by the pool and in the amphitheater in the evenings, air hockey, tennis table, cotton candy, corn in the hotel building. Friendly staff, water slides, bottled drinking water in the refrigerator at check-in and in all bars and restaurants. A good hammam on site and a spa for an additional fee. The administration reacts quickly to any problem. The sea is very close across the street from the hotel, transparent, very salty, warm, small pebbles and the depth begins quickly, it is more convenient to go in special shoes, there are showers on the beach with fresh water. The transition to the sea is land-based and underground (underground turned out to be more comfortable for us - leaving the hotel to the right), to the left are retail outlets - bazaars, you need to bargain. Holidays with children are definitely recommended.
I did not like the hotel, they write that the hotel is 5 stars, in fact for 3 hours.
1) The food is very monotonous and cold.
2) There is a separate story about the rooms in general.
Upon check-in, it was said that there are no rooms in the main building. They settled in separate houses, the place itself is very dirty and untidy (it smelled like a swamp, there is practically no greenery). To get to the main building (where the restaurant and staff are located), you had to go through the gas station and other places that do not relate to the hotel in any way. In fact, there is the territory of the hotel, someone else's territory, and only then the territory of the hotel again. We saw this for the first time...
In order to be settled in the main building, you had to pay $ 100 (somehow we found a room). Almost immediately, they decided to move into the main building. (the room in those houses was terrible, it was not cleaned, it was covered in hair and insanely small)
When checking into another room, the same situation - a bunch of other people's hair in the corners, sand. The pastel linen and towels were not changed during the entire time at the hotel. (10 days)
3) The staff is indifferent, they pretend that they do not understand Russian.
4) The entertainment program at the hotel is not bad.
5) The hotel itself is untidy, the area around the pool is dirty.
6) The beach area is also dirty, the beach is with pebbles, it is difficult to go out and enter the sea. They give food on the beach.
7) As the guide later explained, the hotel is old, they save on everything. People have heard that there is no toilet paper and water in the rooms.
The hotel left a negative impression.
Disgusting behavior of the reception staff, especially the one with glasses. They are rude, rude, and do not respond to requests. The cleaning is bad. A beach with rocks, going into the sea with only stones. There is nowhere to walk outside the hotel. The hotel has no territory.
The hotel is not 5 stars and does not even come close to them
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Артем
Level 30 Local Expert
July 6, 2023
The hotel is definitely not a five. A maximum of three. The hotel has almost no territory. The infrastructure is around too. The rooms are acceptable, but there are comments on the cleaning. It is not worth living in separate cottages of this hotel - it is damp and smells of sewage, in the main building of the norms.
The sea is good, the beach is clean, as there are no other hotels nearby and few people.
In June 2023, 2 adults and 2 children gave 150k for 9 nights. So for this money, a hotel is quite normal.
The stench of sewage in all rooms, the plumber on call could not do anything. The effect of the air conditioner appears only it works around the clock. The closet has no shelves, there is nowhere to put things. Stupid dance music all the time: at breakfast, lunch, dinner, on the beach by the pool. People have come to rest, and for this you need relaxation or lounge music. As a result, the atmosphere for recreation has not been created. And the worst thing is the nutrition. Starting from the choice, it was very meager, meat was caught only in pieces from vegetables, which constantly forms queues. And even in the morning, there is a queue of 20-30 people for a fried egg. Chicken is chicken backs from which meat had to be scraped, grilled kebab with meat flavor. Once there was only decent grilled turkey meat (fillet). Some sour cheeses are mixed into the omelet, which is even dangerous to approach because of the smell, not what to try. Children (10 years old) could not find food except pasta at all. As a result, the day before departure, all 7 people were poisoned (with the exception of the baby and the one who periodically consumed alcohol), so they were also sick upon arrival.
I was with my family on July 20, the hotel does not pull at 5 *!they all vomited in turn ((my husband two days later, I on the fifth day and the child at night
with a fountain!!!and they met someone else, they had the same trouble with the child and the adults were sick. dishes with chips, a queue in the restaurant for 15 minutes to stand, chicken meat, the rest is either beef or cutlets, for 8 days 1 time they gave chops of beef barbecue on the street.every day something is fried by the pool, fish, chicken, kebab with eggplant, tuna.we have been to 5 * in Turkey, there is something to compare, there is 25 km from side, 30 dollars one way to get a taxi.But there are wonderful animarotes there!!!They're just gorgeous!!the children's animarot was Pikachu)))The children adored him and he adored the children!very funny and kind guys.
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эльмира ш.
Level 4 Local Expert
September 27
The most monstrous place! It's just terrible! Unsanitary conditions, dirt, fed with waste! The rooms are monstrous, the furniture is old and broken! Treating vacationers with contempt!
Terrible food. The hotel is positioned as 5 stars, but there are no more than three. The first line, but you need to go through the motorway to the sea. A small area. The room is poorly cleaned
Residents of cities in Russia, Kazakhstan and Belarus are often familiar with this situation: in summer, an excavator begins to dig a ditch near the house, the water is turned off in the house.... We were surprised by such a picture in Turkey, in a hotel, in high season!!! The rest could have been ruined, but the SPA salon saved it! The team of professionals did everything possible so that we not only got the long-awaited relaxation, but also really improved our health. Sauna, hammam, massage, masks, pomegranate tea....
Upon arrival, my mother's optometrist noted an improvement in the condition of the vessels of the fundus. Obviously, massage of the cervical-collar area contributed to this.
Thanks to the SPA staff for their attention and care!
The sea and massage are two positive moments left in the memories of the summer of 2022.
Not a bad hotel. It is located on the border of Side with Alanya. You need to go to the sea via a land crossing (although there is another way through an underground passage). There are several shops with souvenirs and clothes inside the hotel. A large restaurant, the food is quite tasty. But in the season it is better to come to its opening or in an hour, as there may not be enough tables. There is a cafe on the beach. There are sun beds and canopies on the shoreline. The hotel is located along the highway, so you can go to the neighboring town to shop or to the market. There is also a market nearby.
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Марго
Level 6 Local Expert
April 12, 2023
I once wrote about this hotel that we were vacationing in 2021. And you know, we loved this place.In 2022, in August, we arrived by car through Georgia from Tatarstan.We drove 8-10 thousand km with a small child.And you know, the same employees, the same people, came in to check in.Some people remember us, and some don't.At first, they did not want to check us in, since rooms are booked through tour operators and 2 months in advance.We were mistaken for the fact that we vacationed here last year, in theory there were no empty seats at all.And they settled us in bungalows, not big houses with a beautiful garden and a swimming pool.Meals are also served 5 times.My eyes are running away.You don 't know what you want 😍🇹🇷We rested here for 15 days.and you know, it's even better to come by car on your own than through tour operators.Friends, I recommend it from the bottom of my heart. Türkiye sen benim kalbimdesin🇹🇷🇹🇷🇹🇷
The hotel is terrible, to check into the main building they ask you to pay an additional $ 100!!! They settled in a house where the room smells of sewage, there is no Wi-Fi, there is garbage nearby. I do not advise anyone to go to this hotel
I am currently resting at this hotel.
I really liked the hotel.Everything is just great. They cook very well. The food is wonderful, everything is fresh. I really like the room. All the staff is very polite and there are many Russian speakers. The animation is wonderful. In general, you can go for that kind of money.
We stayed at the hotel in October, it's already the end of the season.We were alone with my husband.After reading the reviews, we were a little worried.Our plane was delayed, so we arrived for dinner and checked in right away.The room was not cleaned very carefully, but in general they tried to do something.The staff is friendly, there is a lot of food in the dining room, you can find a lot of vegetables, I love, so there was enough food.As for alcohol, my husband didn't really like it, he was used to stronger drinks, I drank wine.Surprisingly, she didn't get sick from it.The beach is not very far away, there are drinks, beer, all sorts of harmful things in the bar (burgers, potatoes, nuggets).Many dined on the beach.The sea is clean, the deck chairs are normal.I went for a massage, the price dropped by the end of the season, I liked it.All the staff with whom I had to communicate were friendly, smiled, and communicated in Russian. If you go with a negative, then the bad can be found everywhere.Overall, we liked everything.
Guys, in short! Condey didn't work! We spent 1 day on the plane and found 200 rubles in a bag instead of 100 euros ! I liked two steam rooms, a hammam, a gym, everything is free!
The food is great, the sea is also super, the rooms are 3 stars, the reception needs to be fired, especially the administrator extorts money for everything
We rested there with the whole family, before that we were in different places in Turkey, we decided to relax on a budget, but I will say that we really liked it, the room was cleaned every day, the food was varied, the coast was cool.
We had a rest in early July.
The staff is friendly, almost everyone speaks Russian well. The rooms were cleaned every day. There was something grilled for dinner every day. It takes about 5 minutes to walk to the beach, but this is normal, otherwise you can get completely lazy.
On the downsides.
Turks are served without waiting in line.
There was a day that there were no towels, well, there were not enough for everyone.
It's like people are seeing food for the first time, picking up 5-6 plates each. That's why there are wild queues. (But this is not a minus of the hotel, it's just the human factor.)
There are not enough sunbeds on the beach for everyone, but for some reason the staff is in no hurry to pull out additional ones from the warehouse.
Annoying animators.
The hotel has no territory.
A very small overflowing pool.
The hotel is crowded with guests.
P.S. I do not know whether to advise or boycott the hotel. Everyone can choose, if you don't go to the peak, then in general nothing. The food is good, there are no complaints about the bar, a standard Turkish bar.