Titanic Deluxe Belek
294 reviews
October 20, 2024
Luxurious. In a villa.
October 25, 2024
An excellent hotel for the whole family, a large territory, near the river, the water park is very cool, decent food, but easier than in Mardan, drinks in all bars are excellent, including on the beach, you can even order lying on sun beds by the sea via the phone, the Internet catches everywhere, in the evening cover bands perform for entertainment in the Jacaranda bar, it does not get boring very decently, after 23 a disco begins in the Greek alyakarta, it does not get boring, rooms from ordinary to very decent, depending on what you want and how much you are willing to pay, cleaning daily, bars are replenished in the same way, rooms are increased for newlyweds, complement in the room, as well as dinner and breakfast in the alyakarta is free once, in the lobby and the hotel infrastructure itself is very interesting, you can get to the sea by boat or by train, it's not stressful, but on the contrary it's even fun, coffee shops and a pastry shop can also be singled out, everything is very decent and delicious.
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September 21, 2024
It's an amazing place. A huge territory, a lot of people, despite this, you will always find a place in restaurants to sit down and eat, as there are many halls, and there is a hall 16+, there are a lot of sun beds throughout the territory, on the beach as well, you can always find a place. It was a pleasure to get to the beach, by riverboat or with a breeze on a steam train, 5-7 minutes
There are 2 restaurants on the beach where you can eat, so as not to leave for lunch, several bars, you can make an order directly to the sunbed, the waiters bring, as well as a hotel bar on the pier, order anything: any cocktail, delicious coffee, champagne / prosecco
There are 11 pools on the territory, as they say, we managed to find somewhere 8-9.
We lived in a Bali House villa with its own access to the pool, there were sun loungers near the room and for these villas there was a private pool, where there were practically no people
On the beach, which surprised me, at 8:30-9:30 there were practically no people yet, you could take any place in the front rows and even swim in the sea without people around, because everyone pulls up to the beach by 11-12
A good gym, technogym simulators (as in ddx), there are enough simulators, there are the most necessary ones, water, towels are all there, a lot of tracks
There are interesting group meetings, but I never managed to get there
I liked the yamas restaurant, 70€ for two, delicious food, interesting program, fun, beautiful, aesthetically pleasing
The rooms have a good line with shower gel, shampoo, air conditioning, everything you need, the only thing is that the hair dryer is not very convenient
In the evening , pleasant music by the river with beautiful sunset views and very tasty cocktails , and then various shows and dj parties continue
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1
December 13, 2024
The hotel is huge, beautiful, the rooms are large, good cosmetics! There are a lot of restaurants, I especially want to mention Yamas (always an incredible holiday atmosphere). You can walk to the beach (it's just great to lose extra pounds after a delicious meal), on a train and on a boat (very nice, I always used it, and my husband walked, drove the weight). The beach is beautiful, mega-comfortable sun beds and there is enough space for everyone!
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October 4, 2024
We had a rest at the end of September. We were satisfied with the rest.
Varied food, a wide selection of drinks and snacks, delicious restaurants on the beach. There are a lot of entertainment programs for children, good playgrounds and a children's club, the children were very satisfied. Clean beach and always friendly staff.
But! I note that the rooms are very Tired, not comfortable mattresses and pillows . The only disappointment in food is porridge at breakfast
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3
October 23, 2024
The hotel is cool, the food is delicious, the staff is polite and always ready to help, the food is varied. The rooms are clean and spacious. The beach is not close, but there is a river shuttle and a steam train shuttle. In general, the hotel deserves its 5 stars!!! The only thing is far from the city and there is almost nothing to get to except a taxi, which is offered at the hotel. But I would come back to this hotel again!!! Recommend👍
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October 12, 2024
The choice of the hotel was spontaneous. I try not to rest in such large-scale hotels. I like intimacy and privacy more, but ... despite the vastness of the hotel (2 buildings of 6 floors and villas), there is enough and plenty of everything. Sun beds on the beach and by the pools, places at restaurants and cafes. The food is good (there is meat, poultry, fish). A wonderful dessert cafe. There is a sports/beer bar, bars nearby. They try to serve. There are cuar codes everywhere and you can make any orders without getting up from your seat. You can also find out about the schedule of restaurants, bars, cafes and any entertainment by using the kuar code on your guest card or pointing your phone at these codes anywhere. A huge water park, a lot of things for children. There are a lot of parents and children, it's a little annoying. A steam train with trailers takes me to the beach, but I liked it more on a boat.
The room is very clean, large and has an excellent mattress and high-quality bed linen.
Good Turkish restaurant (15€)
Minuses:
There are a lot of smoking areas
Outdoor pools without heating
On the pier, the steps are not cleaned when descending into the sea (it is very very slippery)
There is one hook for bathrobes in the bathroom
Live music (average performance quality)
The disco thunders until 1 am (if you are with children, it is difficult to sleep)
A huge disadvantage is the Greek restaurant (35€). Snacks 60%- spicy, vinegar salad. The hot stuff is good. But the menu has nothing to do with Greek cuisine (who has been or lived in Greece). A particular disappointment is the announced show. I do not recommend it.
Conclusion: the hotel is good, but something in it is not thought out in terms of concept and additional services (if compared with other 5 * I visited).
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October 27, 2024
The hotel is amazing. Everything is at a high level. The kitchen is great. Our room was in very good condition. Special thanks to the children's club and their staff, the child and I liked it. The territory is huge and well maintained. The entertainment area and pools are diverse. There are 2 restaurants and cafes of sweets and cocktails on the sea. However, the rotovirus found us there, either in the sea or in the pool. This is the only thing that marred the rest. In general, I definitely recommend the hotel.
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February 2
A good hotel with an interesting territory, varied food, an excellent albeit small water park, a river nearby, the rooms are a little tired, a large swimming pool. We were in July, the hotel is far from the sea and maybe that's why the stuffiness is incredible, but the beach is beautiful. I would like to highlight Ala-kart restaurants separately, although it's paid — it's worth it! Greek and meat especially!
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August 25, 2024
We rested at the villa for the 2nd time.
I liked everything very much: the service, the cleanliness of the villa, the food in the restaurants, the attitude of the staff. I would like to express special gratitude to Butler Gürkem, very intelligent, professional, always there, but never in the way, he will solve everything, arrange everything. He helped to extend the villa for a very pleasant amount, spent 3 fantastic birthdays for us!
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October 13, 2024
The best hotel I've ever been to in Belek. A huge and varied diet, for breakfast you will always see fresh avocado, which I see for the first time anywhere. The rooms are spacious, although we were in the most standard. There are many pools, you can always find both a noisy and a quiet place. The beach, although not within walking distance (~ 25 minutes), is reached by a children's "steam train", which takes 5 minutes. Or you can get on a real ship, which is even given to children to steer, in about 8 minutes
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1
September 8, 2024
Great hotel! This is the first time in such a large hotel, previously preference was given to more compact ones, they seem more comfortable. But the first experience did not disappoint. I'll start with the cons. The settlement seemed like a hellish hell. To begin with, we tried to get a room with a category lower than we paid for, after a long journey it is not very pleasant to engage in such proceedings. The check-out was also "pleased", they wanted to extend the room (there was a late check-out). Our room was not extended to us, they paid 60 euros for a room that is hardly a ditch, without windows, very "tired". Otherwise, everything was just fine! The sea is clean, but the approach is quite sharp and almost immediately deep. You need to get to the beach by transport, by boat or by train. It's a long time on the boat, 3 minutes on the train. They go often. There is excellent food on the beach. In general, there are no questions about nutrition, everything is delicious. There are separate houses on the beach for 100 euros per day and there is a pier with houses for 150 euros. The serviced cabins will bring you drinks and food as much as you want. In the evening, various events are held for all ages. In general, there is still a lot to tell about the hotel, but I think it will be interesting for everyone to find out for themselves. We are not in the habit of returning to hotels where we have already been, but if we practiced it, it would be one of those hotels that we visited again.
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1
October 18, 2024
Among the advantages: a large beautiful territory, a good beach, convenient access to the sea. Excellent restaurants on the beach and a coffee shop in the main building.
Cons: the smell of sewage was strongly felt next to the room (room 5225). 2 evenings in a row, cockroaches were found in the room in the evening. Dirty dishes in the main restaurant, even tea is served in dirty glasses.
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January 1
Great hotel👍We had a vacation in September 2024. Everything is excellent, service, food, staff. There are many restaurants on site with a variety of dishes. The roller coaster is amazing! Despite the distance from the sea, the road to it does not bother at all! There are three restaurants on the beach! I recommend it, do not hesitate to choose!
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1
October 31, 2024
The best hotel in Turkey in terms of price and quality!
Service, food, entertainment, territory, swimming pools, beach, sea, everything is on top. I would also like to mention a wonderful children's club and wonderful children's animation. We are choosing a hotel for the second time, I think it will not be the last. With children, it's just a great option.
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October 17, 2024
A wonderful hotel!
Everything is great here: rooms, service, food, spa, kids club, etc.
It was the first time and I'm sure it won't be the last.
If you arrive earlier than 14:00 or leave later than 12:00, in order not to pay extra, you can safely use the lounge area - take a shower, change clothes, leave things in the luggage room - it is very convenient 👍
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1
October 21, 2024
A great hotel for families with children, a children's room, it's a paradise for parents 😁 the beach is good, we were in October, there are a lot of free sun loungers, but there was also a huge area, very polite and helpful staff, spa 🔥 you can list endlessly, and by the way there is a pillow menu.
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1
November 23, 2024
Nice hotel. Great food. Nice rooms. Great beach and restaurants on the beach. Clean pools. The animation in the kids' club is excellent. Adult animation is excellent . But the captains on the boat are just fire.
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August 26, 2024
If you want to pay more than 500 thousand for a vacation and not have a rest - you are here!
Let's start with the pros: if you eat with small children, the kids club is super!!!
The rooms are spacious enough, the cleaning is tolerable-that's it!
Of the cons:
The cuisine is disgusting, there has not been a single variety in 10 days, and in general it is not tasty!
There are a lot of restaurants on site, BUT! They are all paid! There are no Ala maps.
The pool is not completely clean, the children are through one with enterovirus. Unfortunately, we did not get through ((( on day 2, the whole throat of the child was covered with blisters..
It is impossible to smell cigarettes on the floors, as if they smoke there non-stop;
The walls in the rooms are made of "cardboard", throughout the whole vacation - we did not sleep for a day! Our neighbors consistently held parties from 1:30, but we have children and time to sleep. The reception did not willingly try to solve this issue, or rather did not solve it at all! As a result, every night I went and appealed to the conscience of the neighbors.
There are insects in the room.
Snack bars are sur! You can't take food and, for example, eat in the room, even if your child is sick. According to the administration, if you want to eat, get up and go! And it doesn't matter that the child has a fever-no one is going to help here!
Replenishment of the bar - only with a kick, they begged for water with calls…
The beach is far away, there are not so many sunbeds, there are not enough for everyone!
The staff in general at the reception does not really want to help, more often throws arrows at other employees, etc.
All the sun beds have been occupied since 6 a.m. (it's amazing that someone is ready to get up so early to take a sunbed))))
Also, the "kind receptionists" tried to cheat us in money, playing with dollars/ euros, as if we were bad at math))))
There is NOTHING near the hotel, not a pharmacy, not shops. If you need something, they will sell it to you three times as expensive! For example, NIVEA sunscreen!!!! 50€.. I wouldn't take it for 100 rubles!
In general, it's TERRIBLE! I do not recommend it!!!
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6
October 5, 2024
Clean, cozy rooms, friendly and courteous staff. There is a variety of food, but it tastes like 4 with a minus, we travel a lot, there is something to compare it with. There are interesting performances in the evenings. Almost all families with children.
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3
October 8, 2024
I liked everything, we had a rest in September.
Excellent cuisine, varied and delicious. Alcohol is better to drink in the main building, cocktails are professionally prepared there, unlike beach bartenders.
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2
August 30, 2024
Great hotel, I liked everything. There were small issues that were resolved fairly quickly. I can highlight two drawbacks: there is not a particularly large selection of meat dishes for lunch and dinner, but you will not go hungry. And secondly, the filling of the mini-bar began to change in a smaller direction by the end of the two-week vacation.
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December 21, 2024
Great hotel. Large territory. Ideal beach, swimming pool, water park, restaurants,sun beds, gazebo,bungalows, bars, golf courses, shops, rooms, staff.
Everything is fine. The highest level.
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June 2, 2024
A very decent hotel. High-quality food, good drinks) A huge territory, a large beach. They try very hard to entertain and occupy all vacationers. There are too many children for me, it's great for families with children, not so much for the rest. Choose a time to relax at this hotel not during the holidays. The Yamas restaurant will make your significant date unforgettable!!! I highly recommend it!👍
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4
December 6, 2024
We have been vacationing in this Titanic for many years in a row. Everything has always been at the HIGHEST level, but in 2024, apparently due to an attempt to save the choice of dishes, drinks and the quality of service has sunk VERY MUCH. 😭😭😭
The desire to come here to rest next time was completely gone. 🤷♂️
I really want to believe that everything will get better in the future. We wish you a speedy return to the PREMIUM segment of Hotels in Turkey.
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December 24, 2024
We were in autumn in early October. The weather is fire +30 every day. I liked the hotel, the staff is responsive, the cuisine is also normal.
On the downside, the children's pools are very cold, but we mostly swam in the sea.
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August 8, 2024
Honestly, I have not seen such an excellent service in Turkey for a long time!Since last year , I wanted to go to this hotel , this year I was lucky enough to get there .The area is just a delight, alone with nature , there are a lot of modern locations😻Food, children's areas , water park ,fairy tale shore!Special thanks to my girls at the Guest service Navruz, Zhanna,Julia,Fatma,Murad, Katya!Navruz is a separate love and Respect!That would be such a staff at the service everywhere!The problems in the room were solved instantly!They were just great guys, they helped me with everything and became real friends!The room cleaning was super, she cleaned Arzu from me!I leave a review for the first time!I heartily recommend the hotel!There is a minus of the hotel, mosquitoes by the river, but it can be easily solved.
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1
January 8
We had a vacation in January, so this review will be useful for those who are considering an off-season trip. We fly to Turkey every year for the New Year, behind Dolphin, Gloria Golf and Verde, Rixos, there is something to compare.
What you liked and what you should pay attention to:
- a huge territory due to the hotel itself, the golf course and the far coastline of the sea. Only along the field we walked about 8 km along a beautiful route - past a river with geese, pine trees, ponds with herons and green holes. In summer, of course, walking there during the day is not allowed, but in the low season we were asked to leave the tracks only once because of the cup.
But there is an option of walking along the sea. On the right, the coast abuts the river, on the left there is at least 25 km of clean beach line of hotels. They reached Regnum and beyond.
- excellent and varied food for both children and adults. But since January 5, the kitchen has been getting scarce due to the departure of the majority of vacationers. However, they were replaced by football players, and several teams arrived. We watched the training sessions of the Swiss Young Boys and Shakhtar Donetsk :). Titanic has its own field complex and friendly matches are held there in winter.
Only the main restaurant, a burger joint and a couple of cafes are open in winter, one with desserts during the day, the second with drinks only.
- large, bright and comfortable rooms, everything is clean, the furniture is in good condition
- the hair dryer is very weak, if you have long or thick hair, it is better to take your own or be patient.
- the areas inside the hotel are uncomfortable for winter. The ground floor is dark and cold. There has never been a place in the lobby bar and it is cold because of the smokers coming out onto the terrace. Many went to a Turkish cafe for board games. But the places were quickly diverging and it was dark there too.
- There were very few Russians in winter, no more than 5%. The first Turkish hotel where we felt like we were in the minority. Half of the Europeans, and from third countries such as the Czech Republic, Romania, Bulgaria and Slovenia, mostly come to play golf. The other half are Turkish families. The staff said that in the summer it's the other way around - 80% of the guests are Russian-speaking.
- The hotel welcomes smoking, it is allowed in all outdoor areas. As a result, we couldn't sit at cafe tables on the street and on the beach without swallowing tobacco. And Turks and Europeans smoke like steam locomotives. Moreover, the open cafe was adjacent to the closed one, and cold and tobacco were bursting through the door. It was uncomfortable.
- there were very few children, which surprised me.
"but there are plenty of cats all over the hotel." They sleep on all the sofas, armchairs, walk around the dining room and smartly use flower pots as trays.
- the heated pool is connected to the indoor pool, surrounded by buildings with rooms. On the one hand, it blocks out the wind, on the other hand, it's uncomfortable to swim and look at someone's feet on the beds in the rooms))
Weighing everything + and - we would definitely return again in winter, mainly because of the large area for walking. If that's what's important to you, then I definitely recommend this hotel.
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October 26, 2024
We had a vacation with our 5-year-old daughter from October 13-23. The room was on the 1st floor with access to the pool. The room is normal, the cleaning is average. It was necessary to leave by October 15th at the latest. The pools are icy. The sea is tolerable. The food is not very diverse. But you definitely won't stay hungry.
The advantages are a huge territory
A good game club, the animators are super
The beach is gorgeous
There is a cool water park for both children and adults.
Not far from the World of Legends Hotel
Minuses
Unfortunately there is no life near the hotel
4 stars because there was a Titanic on Lara it's better
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August 25, 2024
According to her daughter's review , she came to this hotel , the service and food are super , the staff gives themselves completely to work. There are good fit instructors, thanks to Yana for her professionalism. I can say about the cleaning that they are great, they clean very cleanly. Thank you for a wonderful stay.
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1
January 13
A good hotel for both golfers and families.
A huge beautiful territory, a cool beach, a very large outdoor pool and an excellent spa area.
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1
September 12, 2024
We really liked the Titanic Deluxe Golf Hotel. We had a rest in August. A large beach, excellent restaurants on the beach, beautiful territory. Clear. Good alcohol.
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2
January 6
I've been looking at this hotel for a long time, agents I know told me how good it is, it's the titanic chain. After visiting cullinan once, I walked to see the titanic deluxe golf belek from the inside. Not impressed. 1.5 years later, I look at the renovated area near the river and pools, but the truth is that this idea was taken from cullinan) in the end it turned out to be cool, but the room stock remained old. In general, February 2024 gets me the price for 2 million + a teenager of 16 years = 147 tr for 6 nights (I take the flight separately) - without thinking, I buy for October the price is gorgeous for the type of such a hotel! The rating is always high, and I'm confident that my fall will be great. October, we arrived, we check in at night, we have a room assigned to us for actually 3 adults! There are two separate beds in the room - we are a married couple and an adult child. The conflict is immediately at the reception desk - at the same time, the manager asks for $ 90 for early check-in - driving us around the hotel at 6 a.m. with my question- how did you give us such a room- a couple + a teenager with two separate beds🤦 - what did you take the money for? "he throws the money back in my face."
Next, in the morning at 10 a.m. - there are no rooms to replace, they can't even upgrade - everything is occupied by golfers - even Maldivian villas - if you don't play Golf during the game season, don't take hotels with the golf prefix!!!
The food is more or less tolerable-but not at the level that is present in all hotels of the titanic chain. But the rolls were pleasantly surprised, and finally the Turks began to create something edible with the rolls). What killed me was that in this hotel all drinks like cola and fanta are poured into plastic from taps, which is generally what kind of game, with the exception of the only bar on the beach - there in glass. But oh my God, the Titanic chain has allowed itself plastic for soda trash. A compliment to the restaurants on the beach - both of them cook deliciously and serve quickly when visitors attack from the beach, when it's lunch time) and one of the delicious waffles I tried is in a cafe on the beach. Here's more about the food joke (In October, we're going on a special vacation in Turkey for delicious watermelons, they're always available in hotels like voyage sorgun, mardan palace. In addition to apples, bananas, Chinese pears, melons, dragon fruit, and even strange grapes, there was no watermelon in this hotel. When I asked why I didn't see watermelon, I was told that the season was over at a time when there were plenty of watermelons in the cullinan neighborhood.
One of the disadvantages is the beach on the second line - why is there only one train as transport to the beach + a boat, but we really need a second train)
Well, on the last day, it ended with a cockroach running across my path to the luggage storage room. People wrote in the telegram group that there were cockroaches in the rooms on the 4th and 3rd floors of the main building, we lived on the 5th. Thank God there was no room in the room, but the floor occasionally smelled of dichlorvos, of course.
In short, a new zone with glowing colors in the lounge areas with water bays like in cullinan for evening aperitifs with live music and just music is just wonderful to watch, that's probably all of the advantages!
At first, I was unhappy with the hotel, I personally have tremendous experience in hotels, suites and more. This Titanic is not a Titanic. I would return to many hotels on the Antalya coast - for example, maxx royal belek, cullinan, rixos premium belek, voyage sorgun, ngphaselisbay, mardan palace, I don't want to go to this one!
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December 13, 2024
The concept of the hotel is excellent, the territory is just super. The kitchen is for every taste. The service is above all praise, the staff is very friendly and helpful, they solve any problem.
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October 29, 2024
This is our second time in this hotel. We drove and worried that after a few years, as a rule, everything gets worse, but we were very pleasantly surprised that the hotel is developing! We appreciated the new public spaces. New restaurants with a show program have opened near the main building. New restaurants have also opened on the beach. The staff is courteous, not spoiled. We love your children's space! They really take care of the children, play with them, feed them. You can leave your child there and go shopping))
The beach is nice. Nearby there are restaurants with food, bars with drinks, cafes with ice cream. The garbage is being cleaned.
The food in the hotel is for every taste, even if you are on a green diet, even if you are a lamb lover, even if you are a person with gastrointestinal problems, you will find everything for yourself in terms of food.
Thank you very much! I wish you development and do not stop there.
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1
June 11, 2024
We had a rest in early June 2024. This is the second time we have arrived. The hotel is large, the territory is also huge. We came because of a large children's club, different types of pools, a spa/sauna area, a playground with a water sluice, which we remember from 2022
A lot has been redone in the Titanic since our last visit. A lot of lawns have been lost in favor of Alaskan restaurants, which gives a feeling of maximum heat (the temperature was 40+ on the days of our stay), the beach is a wild hell in degrees - there was also a lawn in front of the playground and a super light bar with zoning and lawn, and now there are many bars or eateries, some simply do not sit down before lunch, as they work on time from 12.30. There used to be a hose at the beach on the playground with sand, turning the switch of which it was possible to work wonders with wet sand and not experience heat, which could occupy children for half a day. The hose was not found on the playground and, of course, not a single child on the wildly hot sand under the canopy either. We did not ride on the sea anymore (in 40+)
The zones that replaced the lawns are undoubtedly very beautiful and, probably, in a cooler period it is just incredibly cool to settle there.
There are not enough waiters in the main restaurant, the guys are working at the break, they do not have time to clean/set. I would like to mention the sweet girl Tutku (on the badge), friendly, sweet, sincerely smiling, works with a smile!
For some reason, there is a tension at dinner with the section of fresh vegetables and salads. One day I did not find fresh cucumbers, another day onions, often the salad bowls are almost empty - I do not understand what the problem is (lack of workers?)
Flies were noticed in the halls of the main restaurant and at the distribution. At dinner, there is a quest with finding a clean table, then with finding a waiter, then queuing for the most delicious. Europeans stand decorously in one long queue and regardless of the fact that someone needs meat and someone needs rice, they all stand and not a step aside. I stood watching the next long queue and the woman who got into the brazen first (she probably didn't even realize it) - it was incredibly funny.
New slides have been built - Wow! This type of roller coaster has never been seen before. It's just super here!!!
I would like to mention the friendly and sweet Anastasia from the reception. She helped us change one of our rooms, then we lost our tablet, but thanks to Anastasia, everything was perfectly resolved!
We don't have many daytime photos - taking photos in this heat was still a challenge
I also liked the free game center, they give out special shoes at the bowling alley.
There are many nice places, locations, thickets of bananas in a saltwater pool.
In 22, there was Malin+Goetz cosmetics, which was pleasantly pleasing, this time beFine; tooth sets were also missing.brush+paste, it's good that there was a stock from another hotel.
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3
June 12, 2024
A wonderful hotel, there are always Russian-speaking staff, the food is beyond praise: a buffet for breakfast, lunch, dinner, a lot of everything, varied and delicious. If you did not have time for these meals, then there are a lot of cafes and restaurants on the territory of the hotel where you can always eat delicious food, there is a lot of alcohol, high-class, a large assortment. Its own beach on the coast, good pools on site. There are many other wonderful things
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1
September 7, 2024
We were in August 2024. I liked the hotel as a whole, there are no complaints about food and drinks, the only minus is cleaning the room, the issue was not resolved without the girls for the reception (Dinars). Moving from the hotel to the beach is like a small trip, so we did not pay attention to it. Service and service in kabbanak for 5+, thanks to the waitress Nurzad,
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December 15, 2024
A great hotel is just super, the food is all inclusive, the kids club is super looking after the children, the sea is gorgeous and warm, the water park is wonderful, the golf courses are just brilliant.
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October 21, 2024
Hello, I want to write about our terrible vacation at Titanik Deluxe Belek.
We just left this wonderful hotel with the whole family.
I'll start from the beginning and point by point.
We stopped by at about 21 pm. In fact, we were just silently given a room card at the reception. And they told me which floor to go to.
Absolutely no one has said anything about the hotel. What services can be used, where to go, where to eat. At least some kind of map would be given where the places would be marked.
Nothing. They didn't tell me that now at 21.00 you can eat here, later there.
Okay, okay.
No one gave us a tour.
The staff is all stone-faced. Except for a couple of people from Kazakhstan. They ignore your requests. They pretend not to hear. Or they just ignore your words. You ask to bring a child's chair, and in the end, without waiting, you go for this chair yourself.
The food is quite monotonous. Minimal items from the menu, which is really delicious. There is no normal baby soup.
All desserts look beautiful- but surprisingly, they are also tasteless. Alcohol is poured imported only if you ask for it yourself.
The staff works without hats and gloves.
The hotel itself is quite tired. It is unclear what was at the renovation. The game room- a lot of things are broken. And the kids club itself is tired too.
For some reason, they don't want to report toothpaste if you've run out of it.
They don't always clean either.
Pillowcases and sheets are full of holes.
The hotel is quite dusty.
A lot of things are beaten/broken.
Well, my review would not have happened if my child, and then my husband and I did not get coxsackie.
We met a couple. First, their child with a temperature of 40 was taken to the hospital. By putting this disease orally.
And two days later, our son had a fever of 40.
We were taken to the hospital. Where the insurance company refused to cover the amount. There are no indications for hospitalization. There are no indications for an IV. My child has a temperature of 40. Snot, diarrhea, cough, red dots in the throat on the sky, pimples on the body, which just characterize coxaxi, but there are no reasons for hospitalization! That is, after paying $ 30 and arriving at the hospital with a temperature of 40, we did not want to do anything. The temperature of the child in the hotel did not go down. We knocked it down - it jumped up again an hour later. The representative of the insurance company communicated simply boorishly.
I'm still in shock from this situation. As a result, after an hour and a half of waiting. After we passed the tests. After they complained to you, the insurance company gave the go-ahead.
But they didn't give us any help for almost an hour and a half or two!!! It's just terrible.
My son was on an IV drip all night.
In the morning, he was briefly examined by a doctor. Having said that the child is completely healthy.
I asked through an interpreter to explain what he has-why. Why don't they put coxsacks on us.
And there was essentially the same disregard.
We will prescribe you antibiotics.
In general, everyone in the hospital also did not communicate in any way.
It's like you're not the one bringing them money with your visit.
As a result, we were discharged. And upon arriving at the hotel, my son's temperature rose again to 40.
We ordered medicines.
They brought it. Then I couldn't find the doctor from the medical office on the spot to pick up the medicines.
The medical room is a separate type of suite. They have nothing. There is only a thermometer and a patch.
Such a huge hotel, and you can get zero medical care in the hotel itself.
Don't find the nurse again. I went up to the information desk. The child had a temperature of 40 again. And I was told that the nurse was eating. And it will be later. And can't you wait for a look?
Well, thanks, it's just great. My child is not 40.
Fortunately, we have brought down the temperature. They complained to our travel agent.
And after the administrator complained to the travel agent, she began to write and ask how we were doing. And before that, knowing the situation of the guys we met, knowing our situation, no one cared!
I'm not talking about our condition with my husband. That our vacation was ruined.
But the cherry on the cake is that the night before the flight, the son began to vomit. That is, the son caught rotovirus. We had a lot of fun flying home.
And upon arrival, the whole family was already with rotovirus.
By the way, through one, children go to the hotel with herpes, which appears from coxsackie on their face and body, but as the hotel administrator proved, they do not know anything about it. Well, walking past the medical office every time - there were always people with children there.
By the way, the staff at the beach said - just don't swim in the pool…
Of course it's interesting.
One of the advantages is a beautiful and large territory.
Well, after our complaints to the travel agent and tour operator, the administration brought fruits and sweets to the room for the child. And they were in touch with us after that. Oh yes, a week later we were told that there are quarter codes through which you can order drinks and so on. Thank you, we have already figured it out ourselves, promptly😁
We do not recommend visiting this hotel with children. The rest risks being ruined.
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April 30, 2024
A pleasant hotel with a full (!!!) the range of services. The hotel does not save on anything, clean and pleasant, although not new!!! It is comfortable to get to the beach (a boat and a train go every 15-20 minutes each, the journey time is five minutes). Large swimming pools, there is a sports hall with tracks. There are bars everywhere, any famous cocktail, good alcoholic offers. The food in the main restaurant and on the coast is delicious and does not cause any negative phenomena. I definitely advise everyone who has the opportunity to visit this hotel on the river!!! The staff speaks many languages, and the restaurant is served by Russian-speaking girls and boys from Central Asia.
On the beach, using the QR code at the sun beds, you can order a drink menu online, they will immediately bring it to you!
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2
1
January 26, 2024
For a winter holiday, the hotel is not bad, but in the summer I would not like to return here.
Among the advantages: a huge outdoor heated swimming pool, with a fairly secluded enclosed area. It is closed from blowing by the winds, so it is quite comfortable to soak up the sun on a sunbed and swim in the open air for a long time.
Then, as usual, in order:
The territory is large and green. It should be noted the unusual location of the hotel along the river and far from the sea. A boat runs from the hotel. We tried to walk back - it was a long way. In summer, the heat is especially problematic.
The rooms are tired and in need of repair. This applies specifically to the room in the room, because the bathroom in the room looks perfect. From the operation of all water sources to finishing. A complete set of accessories. You can safely take nothing with you. Bathrobes, slippers are available.
Cleaning is a huge plus. The whole hotel is clean! The hotel is huge, but it is obvious that a lot of attention is paid to the issue of cleaning. The only thing that came across was a pillowcase with streaks. But they immediately changed it for us.
The restaurant is 4 minus. It's not very diverse. Seafood is completely absent. Fish 1 species per day. We got into the period of a big conference, and it's terrible. There are crowds of delegates in queues, you can't find a table. And after the conference moved out, the children's corner with food was closed. I didn't understand the relationship, but after the closure of the children's corner, it became more difficult for the child to find something to eat. There is a separate table for vegans and those on a diet.
Very diverse pastries. In the morning there are guzleme, pancakes, cheesecakes. Soups, as in most Turkish hotels, are problematic. Something more national, not very familiar to Europeans.
The kids' club is a bit boring. Employees have little interest in working with children. We met our friend here, who runs a children's club in a nearby friendly hotel - Olga, and the animators obviously stirred with her, but exactly before she left. There are few activities. Maybe it's not the season.
The pastry shop is a complete failure. 5-6 types of ice cream. I have never seen such stinginess anywhere. Absolutely not delicious cakes. We tried everything and didn't like anything. Although everything is fine in the restaurant on the sweet table with desserts. Delicious cookies. Sluggish staff.
The hotel is very beautifully decorated with a Christmas theme. The mood is felt, and this is a separate plus.
For golf lovers, the course is well maintained, otherwise standard, access to the course in summer is 70 euros, in winter 85, in winter a buggy is paid separately, in summer it was a gift, there is a separate rental of clubs.
I would like to note that most likely the attention of the owners switched to the new hotel - the big diamond, and in Titanic some moments began to slip out of control.
I will write about the big diamond separately :) We've been there twice.
See original · Русский
2
5
August 10, 2023
A high-level hotel with a large territory. The large territory, well-thought-out structure of the hotel allows you to spend time quite secluded in a family circle, if desired.
There is also entertainment.
Great evening shows :) , there is a riverside area with live music and late dancing.
There are good performances on the main stage.
A large children's club, with its own evening entertainment and animation.
A huge swimming pool. Coffee shops . Restaurants . That's enough.
A beach with restaurants and a bar.
There are sun beds on the grass, there are on the sand.
A nice wooden pier, sun beds with powerful mattresses, an excellent bar for adults and children.
The staff is cultured.
Many people speak Russian.
The sea is quiet in the morning.
There are moderate waves in the evening.
Fresh water shower on the pier and beach.
Unlimited towels without cards. You change the cat 10 times a day on your own.
Everything is convenient.
It takes 5 minutes to get to the beach from the hotel by a stylized steam train or 12-15 minutes by boat along the river. It didn't seem like a disadvantage to me. I was pleased to take a ride on the river or come along the well-groomed gol fields.
I recommend.
See original · Русский
12
1
October 7, 2024
Excellent hotel, delicious food, gorgeous territory, everyone will find a favorite place in this hotel, drinks are all at a height, the beach is 1 km long
See original · Русский
June 22, 2024
It's all good. Entertainment , show programs , there is something to please yourself with . The river tram to the beach is his thing very cool. Bars and restaurants on the beach are all very convenient. The animation works well. The pier from the beach with a bar is very cool. The hotel is good.
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1
December 21, 2024
A huge hotel, for an amateur. There are constant queues at the elevators. 4 for tired rooms, it is possible that with small children they try to give us more comfortable ones, but they did not bother to change the room. There is no problem getting to the beach, it takes 10 minutes in different ways. The food is average, the dining room is clueless, there is a very large selection of dishes, but it's not easy to find something edible. In general, you can study only the hotel and its infrastructure for 2 weeks. Excellent beach with lots of sun beds, convenient QR ordering system.
See original · Русский
January 4, 2024
We rested for the New Year holidays, celebrated the year 2024. I was surprised by the perfect cleanliness in the rooms. Beautiful hotel, pleasant atmosphere, very polite staff. I especially want to mention the work of Tini kids club children's animation - thanks a lot to the guys: Victoria, Elena and Andrey entertain children with great involvement: board games, drawing, mini disco, cinema, lego and a bunch more. It was impossible to take the child away even to feed him)))) I also want to express my gratitude to Tatiana at the custom service: she helped in solving any issues.
See original · Русский
5
December 28, 2024
It was at the end of May 2024.
Rooms: 4 points, the renovation in the room is fresh, but nevertheless there are minor flaws
Territory: 5 points, large and well maintained, golf courses are a special pleasure
Sea: 4 points, as everywhere in Belek, the entrance to the sea is convenient
Beach area: 5 points, plenty of sun loungers, QR menu on umbrellas
Lobby: 4 points, after all, the hotel is not new anymore, it looks tired
Overall impression: 4 points
See original · Русский
November 18, 2024
The hotel is nice, clean, and large. With its pros and cons! Alas, the food did not please, it is too meager and monotonous for such a hotel! The children's club was pleased, respect for animatars. Cleaning every day, which was also good! But I'll say this hotel for once! Alas.
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January 24
Meal. The hotel has started to save money! Whether it's the winter concept, or because of the opening of a new hotel nearby, but when you come to the deluxe, you sort of count on the level of food, red/white fish, and preferably not just for breakfast! Seafood ( not only sometimes stewed squid) .. for the presence of brut, but not to hear- after the new year is over, they haven't brought it yet! Disappointment! Because earlier it was a wonderful hotel with an amazing variety!
Animation - the guys are great!
The bartenders, and in general, the staff, are great, the area is gorgeous, and the pool is great in winter, too.
See original · Русский