A beautiful hall, spacious, delicious food, but as usual the problem with the park, the restaurant combines two halls, small and large. Accordingly, when two events are taking place, you can arrive without a car or very early to leave the car and then leave safely.
I stayed at this hotel during my working trip to Kazakhstan and was satisfied with the service.
This place is the equivalent of a typical 3 star hotel
The furniture is a bit old, and there are insects
I have no questions about the design of the hotel, it is solely a matter of taste
But the staff is courteous and always ready to solve problems
It is also worth noting separately the very tasty dishes in the hotel restaurant
The hotel is just super😍 the staff are well done, all polite and beautiful. The rooms at the hotel are chic, clean and cozy. I will definitely return to this hotel when I am in Astana and their cuisine is also very tasty
Great hotel! The staff is very helpful and courteous. The rooms are comfortable enough and the location is convenient near public transport stops. There is a private restaurant with affordable prices.
Among the advantages: pleasant receptionists at the reception. They got into the situation, explained and helped. Breakfast was served earlier than usual, for which I thank you very much.
Among the disadvantages: the thinnest walls, dirty sheets, the smell in the toilet.
Overall, I liked it.
A pleasant hotel. Clean rooms, slippers, bathrobes, fast internet, kettle, tea, in-room safe, comfortable beds. The proximity to the restaurant imposes costs - loud music. When checking in, ask for rooms away from the restaurant.
A clean, cozy hotel. Snow-white bed linen. Quietly. Convenient location. At lunch in the hotel restaurant, set meals for 1500 rubles. The food is delicious and satisfying. I liked it!
A cozy, quiet, homely warm hotel. The staff is friendly, polite and knowledgeable. Clear.Within walking distance of the pilaf center, shops. Own parking. Breakfast. I recommend.
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Шолпан Я
Level 16 Local Expert
July 28, 2022
I discovered this restaurant for myself. It doesn't seem very presentable from the outside, but inside everything is very nice, clean, and cozy. at the same time, it is modern and a little Kazakh. Excellent beshbarmak, baursaks, chak-chak. Everything is very tasty. The staff is attentive, good and fast service. Even the sarqit was collected :). Which I was very surprised at, I had to take it with me and treat my friends, which I went to after leaving the Tomiris restaurant. That's the marketing ploy.
A terrible hotel, you will not wish on the enemy, it resembles a brothel, Wi-Fi works terribly, hot water had to be drained from 5 to 20 minutes so that it was hot, noise insulation is zero from the word at all - you can hear all the conversations in the corridor, how carpets are vacuumed in the corridor and from neighboring rooms, from Friday to Sunday in the restaurant at the hotel has corporate parties until 5 a.m., there is noise and drunken restaurant guests crawled out into the backyard through the back entrance and belched right under my window. The breakfasts included in the price are primitive and monotonous. When asked to clean the room, the maid complained that it had been less than a week since I checked in, but after my hint to write in the book of reviews, she reluctantly started cleaning. I forgot about the most important thing! The hotel has a paid laundry service. I "successfully" used it. The next day after putting things in the laundry, I approach the reception with a question to pick them up. And they tell me that they have lost them. As a result of 2-3 hours of reflection, the receptionist came to the conclusion that they were accidentally thrown out yesterday, when they came to the hotel to take out the garbage. I have never seen such a bestial and irresponsible attitude before. As a result, they compensated for the cost of new things, while managing to bargain with me (I declared 100 €, they bargained up to 90€ but in tenge). In general, such an experience of staying in this God forgive me "hotel". I quote the words of the receptionist to my statement that she is responsible for everything that happens in the hotel: "I have to sit and count the money, and not look for your underpants and socks around the hotel. Ask who the things were handed over to (I handed them over to the maid, she said she took them to the laundry)"
The hall is cozy, 150 comfortably accommodated. The service is excellent, fast. The staff is polite.
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Алишер
Level 11 Local Expert
December 21, 2023
Booking dates: 20.12.23.-22.12.23.
We checked in at night, it was very cold in the room, called the reception, they told us they would bring a heater now, but they did not bring anything. There is no hot water in the room. It takes 10-12 minutes to turn on the water and wait, and maybe there will be warm water. The breakfast is terrible, it's not clear at all what they have and what they don't have. (You will be offered scrambled eggs and an omelet) To get to breakfast, you need to leave the hotel on the street and walk 50 meters.
For tomorrow, we asked for a refund for another day so that we could check out and book another hotel, but we were also refused :)
Cold. There is no hot water (or you need to wait for the water to go warm for 10 minutes). The breakfasts are terrible.
We just spent the night. The service is good. The Internet is flying. There was a large parking lot, there were no problems with places. There are cafes and ATMs nearby, and the exit from the city is convenient.
Not a bad hotel. There are breakfasts. The staff is friendly, but repairs are already asking for an upgrade in places. In general, it is a good option for living, and at an inexpensive price. I didn't take photos of the rooms, just the view from the window
A cool restaurant , beautiful interior items and furniture
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Anonymous review
November 6, 2022
I do not recommend it!!!!!! It is impossible to live from Friday to Sunday ... corporate parties, weddings, festivities.. The music screams so that the shower partition shakes.. when asked about the time of noise limitation, the staff replied that there is no such thing in Kazakhstan... which is a complete lie!!! we do not recommend life to those who hope to sleep or just have a quiet evening
The hotel is very pleasant, clean and beautiful. There was not enough kettle in the room, and when we ordered tea and coffee in the room, the waiters confused everything and had to wait for 30-40 minutes.
I did not enter the building, but I liked that there is a large parking lot at the end. There is another parking lot opposite. It is convenient to drive up. There's nothing special on the outside.
A chic hotel, accessible entrance, spacious rooms, not smoky, all bedding (bathrobes, etc.) is fresh, the administrator is polite, respectable, explains everything calmly, there is a restaurant nearby, the dishes in the restaurant are honestly good and the portions are huge. And most importantly, it is not expensive and is located along the road. Good luck to you and further developments.
A normal hotel. Great location. Breakfast is a little tight
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Гаухар Джидебаева
Level 15 Local Expert
August 2, 2022
Everything is clean and the air conditioner worked, everything seems to be normal, but it's bad that the rooms are not cleaned and the towel will not replace the bed, we stayed for 2 days, breakfast is not served very late, there was no bar in the room.
A good hotel is clean, but there is a minus when it is frosty, the heating system does not always cope, the location is convenient, everything that is necessary is within walking distance... Parking is free, the restaurant offers good breakfasts to choose from.
A brothel, if you're lucky, couples may not arrive on your date, but the rooms are clean, the staff is friendly, good slippers, bathrobe and towels. Breakfast for 3 but is edible.