The station itself is on 3 , safety is on 1, cleanliness is on 2 , there are a lot of homeless people and pickpockets and thieves , inconvenient crossings through railway tracks ,
It wouldn't hurt to put a TV on for those waiting.
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4
Елизавета Платонова
Level 8 Local Expert
November 28, 2022
We waited here for 8 hours for our late train. On the plus side, there are places to sit and kiosks with press and food. Among the disadvantages - we saw a cockroach, few charges and a dirty toilet.
I came to this city for the first time and was the first to see the railway station. Well, I really liked it. It's clean and beautiful. You will find everything you need here (restroom, coffee shop, terminals, etc.)Well, in general, everything is super 👍 👍 👍
Check-out and exit from the parking lot is difficult
There are almost always drinkers in the cafe
There are no toilets
There are cash desks there are many of them
Arrival of the 33 train on time, the station is clean, the ticket office is somewhat serviced, the ride is excellent back to the 34 train8, the carriage is clean, the cleaning was done with a vacuum cleaner. well done....ARRIVAL IN ALMATY ON TIME 11:35 arrived home thank YOU ALL!!!!!!!!
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3
Галина Лихачева
Level 9 Local Expert
May 5, 2023
The forecourt is terrible! If you didn't know what she was like before...! I have no idea about toilets! In my opinion, no one is allowed in there!
Of course, the station has been transformed both from the outside and inside, but it is too small for such a large city. When it's rush hour, there's nowhere to go. And the station square has now been converted into a parking lot and it is difficult to walk with suitcases, there should be a pedestrian zone so that cars do not honk at passengers walking with luggage.
I suggest making special descents and ascents in the form of rails in the basement and second floor of the waiting room. Suitcases are hard to lift and go down to the luggage room. The toilet has a running smell, clothes hooks and locks are broken in the booths. Cashiers are not polite, that's putting it mildly.