Transport company Dpd
209 reviews
May 13, 2021
We have been using it for several months. So far, it's fine, just finding the main warehouse at the devil's feet... In general, the service is good.
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4
January 25, 2022
It takes a long, very long time to send the goods, you will kill 3 hours or because there are no people, this happens
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1
July 17, 2022
I came across the fact that the delivery of the goods is carried out after 18.00, but we are ready to pick up the return of the goods ONLY before 18.00. WHY?.
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September 9, 2019
The attitude towards the client is average. The company has clear rules on applications, which is good and bad at the same time. In non-standard situations, the manager cannot solve the problem.
There was no particular interest in the customers.
There were no questions about delivery, however, if your order arrived and the driver did not get through to the receiving party, your order may be returned to you. There are many nuances.
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4
1
December 31, 2021
So-so, the delivery time is not coordinated, they call and face the fact that they will be delivered in half an hour
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January 17, 2020
The company is a bit murky. to deliver a parcel from Russia is a whole quest with a kickback. the operators can only apologize and mumble something indistinctly. communication is based on the principle of "the fool himself". they rush to call back and safely forget about you. the package was not delivered to the point - they are not to blame... Go to the end of the city and get it. no one is moving to solve the problem. in general, it sucks completely
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2
July 6, 2020
Terrible job. You pay for delivery to the address at the time it is not delivered. Broken boxes are often brought in. You call the call center with questions and they have one answer, contact the Russian company where the cargo comes from. I'm terribly unhappy.
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8
July 15, 2023
Good company
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4
October 5, 2020
I do not recommend it! "the responsibility of postal operators for violation of the delivery time of courier items is not provided" - response to the claim. They take money, they don't do the work.
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8
January 7, 2020
Boorish attitude and insult from the director of the Gomel branch of Greedy Dmitry. You won't get any apologies. The client is always right, it's not about Dmitry the Greedy! All applications are accepted verbally from their friends for personal numbers, all others are kicked off. There is an idea to switch to competitors!
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8
3
September 3, 2021
Very high quality service and pleasant staff
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4
3
February 12, 2021
The entrance is convenient. It is easy to find an office for a variety of DPD machines. The shipment took 10 minutes.
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2
January 10, 2022
Never contact this office.19 days delivery in Russia.
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1
October 29, 2021
Broken cargo is not uncommon. It is impossible to prove your case. The last order came with a shoe print on the pack! Use it as a last resort.
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4
August 27, 2021
The worst courier service, full of junk!
For the fifth day I have been waiting for the delivery of a package with documents in the Republic of Belarus
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4
1
September 13, 2018
Hello!
Throughout the year, I regularly send parcels through the DPA and I am very concerned about the fact that a lot of time is spent on processing orders, whereas competitors in the form of TC SDEK do it much faster. Although the directions of deliveries and the structure are almost the same.
There were nuances in deliveries, sometimes deadlines failed, and sometimes crumpled boxes arrived.
The essence of the review is as follows: to reduce the time for receiving and processing an order.
And careful handling of the cargo itself is necessary during transportation.
Thanks!
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1
January 25, 2022
Everything is great, except the waiting time for the delivery of parcels.
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1
April 18, 2019
The girls are all friendly. The men at the terminal work neatly and quickly. It is a pity that my online store does not send orders here anymore. We will master the post office)
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4
January 26, 2022
There were no questions. I often go there for work
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3
February 5, 2019
We work with this company, about a year ago, the company was somehow replaced. Parcels are lost, delivery to some regions is a month or more, the attitude towards customers is disgusting. Over the past two years, three personal managers have changed. As a result, we had to abandon the company's services and switch to a more reliable carrier, Russian Post. And as strange as it may sound, the Russian Post is much more reliable than DPD/
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7
2
January 3, 2019
Disgusting service!!! Parcels are not delivered on time, after the parcel arrived from Russia on December 20th, it remained in the central warehouse and no one can take it from there anymore. And there is no point in calling the operators, they can only apologize and leave some requests to the transport service. No one seems to be reading these applications there. Since it's been 3 days already, but no one is going anywhere. Terrible company!!!
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4
January 29, 2021
They work out their one star perfectly. I don't know how this company can have positive feedback
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4
June 4, 2020
In order to issue an online store parcel, all my data is required, including an identification number and a scan of my passport(!), as well as my permission to use this data. Why not also request credit card details, account and bank account password?
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4
June 8, 2021
There are almost no queues, there is Parking, they work quickly
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2
July 14, 2022
Work to a freaking failure
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3
June 9, 2021
The worst office I've worked with. Constantly making excuses and not wanting to work!
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4
November 28, 2019
I often send it by this company.
I don't have to do it once, but in general, queues for receiving / sending cargo are rare (maybe I'm just lucky). Regarding the delivery, there are shoals, but not critical ones. They try to comply with the deadlines.
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3
5
March 1, 2019
An excellent express carrier company, a wide geography of delivery, convenient pick-up and pick-up points for shipments.
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4
5
August 9, 2022
Correct, clear, correct work.
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1
December 14, 2021
Slowly, no one cares about people, everything is chaotic
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3
1
March 31, 2021
Everything is accessible, simple and perfect 👍
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1
5
January 19, 2022
Express delivery of goods from Russia
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1
December 20, 2019
Prices are not low, deadlines are sometimes disrupted, but the service is good. Overall, it's a great company.
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4
4
January 15, 2022
Disgusting service and delivery
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3
2
January 15, 2022
They work promptly .
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2
February 10, 2020
I use it as a recipient. Fast delivery, precise work of the staff.
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2
4
August 24, 2021
Quickly, politely and kindly
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3
3
July 30, 2021
Beautiful cannon race
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1
3
April 26, 2022
Confused
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April 15, 2021
It will be good to improve your organization.
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3
2
May 26, 2021
If it weren't for the queue for delivery, there would be 5
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2
November 1, 2021
Not a reliable carrier.
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3
May 13, 2022
Everything is fine
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2
November 29, 2021
There is no download in the car
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3
May 29, 2022
Super
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May 25, 2021
It's just "tin".....
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3
December 15, 2019
Everything is good, fast and high-quality.
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4
5
December 14, 2020
Everything is clear. Polite staff.
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4
May 25, 2021
Good delivery
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1
April 23, 2021
Everything's fine
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3