First experience working with a bank as a legal entity. I like everything so far. There are convenient accounts for beginners. All the advantages of a modern bank. Polite staff. I would especially like to mention our account specialist Anastasia. She explains everything in an accessible way and is always ready to help.
We contacted the bank's branch for advice on opening an account for sole proprietors.
We are pleasantly surprised by the attentiveness and competence of the staff. Quickly and clearly, many thanks to Anastasia Lopata, a specialist in working with legal entities.
I made a bank card, I liked the branch, clean and without fuss! Special thanks to Victoria's specialist, she told us about the types of maps and what is best for what! Everything was fast and high-quality 🙌
Special thanks to Victoria, as an excellent specialist . Victoria is a very qualified specialist , so the information she gives you is pleasant and interesting to listen to , 🍫🍫🍫🍫🍫
The best branch of the bank is Kiselyova 61A.
Cashiers work promptly and accurately. Special thanks to the staff Olga and Kristina for the high-quality advice.
We contacted specialists in the service of legal entities. Everything is at the highest level. Many thanks to A.I. Lopata for his professionalism and competent approach to solving the issue
Terrible bank, did not use the right in 40 minutes (currency exchange operation) since 2 cash desks were working, one accepted a person for 30 minutes, was refused a request to open another cash register, as a result, a sign was posted in front of my ticket, a change of course, as a result, I did not change the money, and yes, at lunchtime when you have a crowd of people, you do not need to put an intern at the cash register.
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Ольга Писарик
Level 2 Local Expert
October 18
I would like to express my gratitude to the head of Elena Cbu 17 at Kiselyov 61a. Your team has very professional, friendly, friendly staff. They will always help, they will always tell you. I would like to highlight Anastasia Lopata, a specialist in legal entities, and Olga Korol and Kristina Voitekhovich, specialists in individuals. Thank you very much for your hard work and for your good mood! I want to come back to you again and again!
A cool bank. They do their job quickly and efficiently. The attitude towards customers is friendly. The staff is friendly if something is not clearly explained. I recommend.
I applied for an extract, there were no questions about the work of the bank. It was done immediately upon request.
I did not have to wait.
PS.(Although the bank could have provided this statement, in electronic form, upon request. Moreover, all the obligations on my part have been fulfilled).but this fact applies to most of our banks.
According to the department's work - 5 out of 5.
Thanks
Disgusting service, they say one thing- in fact, it happens exactly the opposite. I closed the account, the cost of making the payment is 20+ what are you doing????? Total HO!
!!
I came to the bank, ordered a USD card and belcard-mir, described all my cash flows to the consultant and asked if it would work in combination with these two cards, they assured me that it would. As a result, I get the cards in my hands, tomorrow is the day of departure and "oh, it turned out to be a mistake, you can't transfer USD to BYN on belcard world." Well, that is, the bank provided me with false information and charged money for the card.
The staff are polite, competent, explained how everything will happen at what rate, at what rate I will be able to use my money in certain circumstances!
Excellent service for citizens and legal entities. Servicing the citizens of the USSR and the sovereigns as a matter of priority. Often a good dollar exchange rate.
In Minsk, my husband registered a car at the traffic police on Timiryazev. I paid payments (state duty of about 90 rubles, traffic police services and 2 commissions to the bank for making these two payments of about 5 rubles) through the RCC of this bank. The operator mistakenly transferred the money to the wrong place (Minsk instead of Minsk district). Already picking up the numbers, I had to pay all 4 payments again (including repeated commissions), we did not make contact, the operator closed the window and went on a break. We contacted the parent bank. We went personally. 14 days to respond. They wrote an answer, shuffled sorry, sorry, they said that the commission would be refunded. State duty through the tax service (I had to go to the tax service and write an application, and by the way, we are still waiting for a refund from the budget). But you need to go to another RCC for the commission, and first call there. Well, my husband stopped by on the way. It was already a matter of principle. They kept him there for almost an hour. The paperwork was being processed. The unfortunate 5 rubles and kopecks were returned. IT'S A DISGRACE. Is this something that cannot be solved on the spot when an error is detected? Do not take a commission a second time, transfer it to a card account and not write lengthy letters with where to go and where to call. horror. THEY CAN WRITE LETTERS, BUT THEY CAN'T ORGANIZE WORK.
Waiting in line for more than 30 minutes, despite the fact that all the operators are free.
No one prints the tariffs, and not all the information is on the site either. The operator writes rates and percentages with commissions on a piece of paper in front of you.
In general, everything is very sovkovo.
A good bank, there was no queue when I arrived, they politely answered my questions, although it is small in size, you can make coffee or drink water here
A good, modern bank. Polite staff. They will always explain everything and answer questions.
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Вера
Level 9 Local Expert
July 24, 2022
I was lucky with the employee) Olga explained the conditions for opening cards, helped to open accounts in dollars and euros. The cards are still in the manufacturing process, there are no impressions from them.
In addition, it is the first bank where there is a restroom in the branch. Great!
I could not perceive the organization of the cash register node. After sitting for 17 minutes, he left without completing the operations for which he came. The office is very nice. There are few parking lots.