I would like to express my sincere gratitude to the neurologist Tukalo Marina Ivanovna for the highly professional reception, clear and high-quality work. The examination is at the highest level and the selection of drugs is very competent, which helps to solve even the most difficult questions. The accompanying recommendations for restoring health are also valuable. Attentive, understanding, in general, a master of his craft. Thank you, Marina Ivanovna, for your difficult but necessary work. Tabutsadze T.
A very good center, the whole family turned to doctors of different specialties as needed (ages 36, 37, 10 and 5 years old) We were completely satisfied with the result of the visit. Competent specialists, responsive staff. I definitely recommend it, I will contact you again!
I want to express my gratitude for the highest level of service! The speed and quality of the work, attention to detail and warmth in communication are immediately noticeable. All this creates a unique experience and a desire to contact again if necessary. The "Healthy Sleep Center" is a place where every patient is taken care of. Professional doctors, modern equipment and friendly staff. Here I not only receive medical care, but also feel cared for and attention. Thank you for your professionalism and for taking care of our health!
We conducted an EEG at your center. I liked everything very much. The result is immediately given to your hands. The specialist told me everything, explained everything, was friendly. The center is cozy, clean, modern.
The whole family visited the endocrinologist Pugavko T.B. at this center. The doctor is very attentive, she completely examined children and adults. She consulted and gave recommendations. We were very satisfied! A very qualified doctor! Thank you very much!
The center seems to be quite good. The staff is polite. But the doctor - I will try never to see him again. Cardiologist Lapitsky D.V. I would like to think that he was just in a bad mood that day. He called me for the procedure 20 minutes late for sure. He didn't apologize. Of course, this is optional. Although in my opinion, this is an elementary courtesy. For one patient in front of me, he was downright polite and shook hands with another patient (maybe it was his brother/matchmaker/friend, of course). When he did the procedure for me and I asked for the result, I got the answer: "it's not that bad." When I began to resent what kind of answer this was (I had already accumulated negativity since sitting in line for too long), the doctor impolitely offered to buy a consultation from him. But here I did not understand. I paid for the procedure and have the right (as it seems to me) to ask about the result. I didn't ask him to treat me or diagnose me. Just explain the result to me. The doctor of the highest category announced the result of the procedure: everything is not so bad. On the one hand, I'm glad, of course, that everything is not so bad. But on the other hand, I don't want to go to such a doctor anymore.
A good center, recorded quickly enough. Everything is neat, the medical staff is polite, the doctors are attentive. We did a lot of different manipulations, all quickly and efficiently.
Excellent medical center. Convenient location, courteous staff, competent doctors. I've been coming here for over a year - I've never regretted it. The reception is always on time, the corridors are clean and there is a place to sit.
The friendly staff at the reception, the building is clean, cozy, tidy. A pediatric allergist is a master of his craft, she consulted on allergies and a child for a year and a half.
very hospitable staff at the reception, air conditioning is working in the building, which sounds like a nice bonus, very clean and tidy, all
specialists are really masters of their craft, I was satisfied, I will visit my subsequent examinations of this kind here! Thank you all!
I am very disappointed with the treatment at your center. Your therapist, after guiding me for a couple of months, knowing how my brain works and what problems I have, seriously said that the key to recovery would be to maintain a "balance" of life. According to her, I, who am mentally exhausted, am obliged to get up on the alarm clock, exercise, eat right and work, and then rest. And all this, I remind you, in conditions that exclude any willpower and motivation for life. In addition, in fact, such a "balance" of life led to the aggravation of my condition. Living in a pink world, where work can be loved and bring not only income, but also joy of life, is certainly good, but we do not live in such a reality. It's very easy to be such a doctor when the only thing to do is send a patient to a government institution for a diagnosis of a disease that also turns out to be nonexistent, and then treat him according to the guidelines from the book with pills that barely cope. I understand that there are private doctors in our country. institutions are connected, but in this case it is better not to provide assistance at all than to kill any faith in recovery. And "thousands of medical records of your patients who are satisfied with your services" are just people who believe that once they have paid, they will definitely be cured. In fact, your help is nominal and does not carry any solid ground behind it. To verify this, I have heard the opinions of other patients at your institution. A friend has also been contacting you for six months, has been undergoing treatment, and at the same time her condition has not changed much, and in some periods it has worsened. After such an experience, I don't see any point in asking you for help.
Unprofessional work of the administration. They do not accept an online entry through the site, but accept an entry through doc.by . On the day of the appointment, she gave her last name and which doctor - they said go to the office and wait. 30 minutes pass, the doctor is still with another patient. At the reception it turns out that there was a confusion on the site and there was no free time. I just sat under the office for 30 minutes and waited because of the administrator. I got a call 1 time at 10.01 am to inform me about the time confusion. I was at work and didn't see the bell. SMS notifications are not sent for the convenience of the client (why?), the record on the site was not canceled (why?). They do not know how to solve controversial situations - they did not politely answer my logical questions that I SHOULD call them and clarify about the recording, that I sat under the office for 30 minutes because of my fault and that I was cheating and they called me more than 1 time, they did not want to watch the incoming screen.
What I recommend to improve:
1. The politeness and friendliness of the staff.
2. Attentiveness - such situations should be reported at the entrance, and not after 30 minutes of waiting!
3. In case of confusion, send an SMS newsletter, write a message to a messenger or cancel an entry on the platform on which they accept an online entry. This way the client will see the notification.
I put one star for good doctors.
He underwent physio procedures, shock wave therapy and a magnet at this medical center. The physiotherapist Bylino E.R. turned out to be very professional and attentive, approached my problem competently, prescribed a course of treatment, which soon gave its results. The reception staff is polite. The upcoming procedure is reminded in advance by SMS
A regular customer of this center, and today, on 10/18/2024, I was at an appointment with Lapitskaya Elena Vladimirovna, they did an ultrasound of the heart.The doctor is very attentive and careful.The friendliness of this doctor is at the highest level, which is extremely rare now.I am grateful to this doctor for his competence and good attitude.She gave health recommendations.I definitely recommend it.
I signed up for an online consultation on September 6 for September 25 at 7.30 pm to the doctor, waited 2.5 weeks for a consultation. On September 25, at 18.29, an SMS arrives with a link to the consultation, I am preparing for the consultation, I am waiting. At 6:38 p.m., a call comes in, but the call was so short that I didn't have time to pick up the phone(although the phone was nearby). I did not call back, because the number is unknown to me and it is not listed on the site in the "Contacts" section. At 19.25, I clicked on the link and waited for a consultation, waited until 19.45, the doctor did not connect, called your center herself and the administrator answered me that the doctor does not conduct an online consultation and it will not take place, and they cannot do anything about it. Even for such a situation, the administrator did not apologize, no solution was offered to this situation (for example, to sign up offline for another day).
Questions: 1. Why do I find out that the doctor does not conduct an online consultation on the day of the consultation during the consultation itself?
2. Why does the administrator not know in advance which doctor conducts an online consultation and which one does not?
3. Why do you have such a service, but in fact your center does not provide it?
As a result, I waited 2.5 weeks waiting for a consultation, during which time I could go to another doctor and not wait for a consultation at your center.
I visit this medical center, I am satisfied with the quality of services - the doctors are competent, take them on time and prescribe treatment, solving the issues with which I came. The reception staff is always smiling and ready to help, suggest or choose the best recording time
I am very disappointed with the visit to the center and to this somnologist. I paid ~ 70 rubles for the consultation, but I never received any help. At first, the doctor listened to my complaints about sleep problems, then said that I needed to lose weight, although I myself know that I have an extra 6 kg. Next, the doctor told me to do gymnastics for snoring. When I asked what kind of exercises to do, she replied that I just need to go to YouTube and find a video. This is completely unprofessional! I expected to receive specific recommendations and help, not such empty advice. Further, I was advised to rent a sleep measuring device from them, for a lot of money, of course. Probably to recommend the second series of snoring treatment later, on YouTube.
As a result, time and money are wasted. By the way, my mother also told me not to go to a somnologist — now I understand why. I do not recommend this doctor and clinic
Thanks to the center for the prompt resolution of my questions. An ultrasound scan of the nerves of the upper extremities was urgently needed. The receptionists found a free window, called back, informed me about the free time and I promptly received the necessary service. The doctor Lapitskaya Elena Vladimirovna showed interest, asked a lot of questions about the state of health, which indicates her sincere interest and professionalism. Thank you all.
We had an EEG today . Everything went well and in a calm atmosphere. The staff was very attentive. We got the result quickly. The medical center is comfortable.
I wanted to write words of gratitude to the Doctor with a capital letter Ruslan Nikolaevich Kurlenko. I sought advice from a medical center, and received fairly detailed answers to my questions. Moreover, the doctor gave additional recommendations to my wife. Thank you for your work, care and just a human attitude. Be happy and healthy.
Friendly staff, pleasant staff, promptly booked for the procedure. I had an ultrasound, everything was done carefully. The attitude towards clients is at a decent level)
I express my gratitude to honey.to Sister Filimonova Natalia Vasilyevna for her professionalism.I did FVD with bronchodilator.It's nice to know that junior honey.the staff works at the highest level.I recommend doing this examination with her!Thank you very much!
The service is terrible. The girls at the reception seemed to be walking by. Cancel recordings at will. And when you come at your own time, the answer is: "We can listen to the call, refused or not, but the doctor will not accept it anymore..." The dialogue is on the verge of rudeness and not understanding what the patient is doing here at all.
When I was invited to the last session of magnetic therapy, I forgot my umbrella. The girls kindly offered to wait for the patient to leave the procedure in half an hour: "There is no other way." I knocked and the doctor took it out. Was it really difficult to do this? It would seem a trifle.
There is no question about procedures, but managers are a nightmare.
The doctor Skaskevich Evgeniya Sergeevna is very attentive, friendly, a professional in her field. She told me everything in detail and answered my questions. I recommend it to everyone!
A very good center, with excellent doctors, convenient location, pleasant staff and a comfortable environment! The attitude towards clients is very good, I go to the clinic 4 times - I am satisfied with the quality of treatment!
ENMG service (Dr. Oksana Polevaya).It was carried out at the highest level, the doctor gave a detailed comment, communicated very carefully with the patient, gave a long list of recommendations for subsequent treatment.
A good clinic, I advise everyone. I liked the staff, a good doctor. We checked and quickly gave out the results. We are very satisfied with the service and the beauty of the interior!!
I was on an ultrasound of the leg veins in the spring, I was satisfied with the reception- I would have given the doctor 5 stars, 1 star to the work of the administrators that on the phone, that on the spot, the girls either do not know the price and are lazy to look and check the correctness of the price or consciously try to take payment for the service above almost 2 times, I went to an ultrasound of the veins in the spring with The cost of the legs is 43.70 . At the recording stage, the girl called the amount 78 and something, I say on your website this, I confused it with another service (I come, the girl with black thick eyebrows made out, is not super friendly, I come to pay and they call me the amount of 70 and something rubles again, I say stop girl, I have such and such an ultrasound and it costs so much, she went to find out to a colleague, the tag says yes, so 43 rubles., we are also confused, how can you confuse the prices for DIFFERENT ultrasound even in the name????and so , the price necessarily increases in favor of the medical center. Be careful, if I hadn't looked and specified the prices in advance and didn't know the price list, then I overpaid 2 times because of the girls ((((I'm not a doctor, and then I easily remember the procedures and prices, and they only do this every day, set a task at home, study the price list of the clinic and services. I liked the doctor. But because of the attempt to cheat, I can't recommend it. This is strange.
I was at an appointment with Inessa Valentinovna, a very attentive specialist, I liked the reception.
The medical center is conveniently located, and the staff is very pleasant.
Thank you very much to the cardiologist, Dr. Gretskaya Evgeniya Mikhailovna. I went to her reviews and fully confirm that she is wonderful. Attentive, patient, answers questions in detail. I highly recommend it.
The impressions of the visit are positive :)
Everything is clean, tidy, the staff is friendly.
I was at the reception on 05/21/24 at the cardiologist Dovnar N.M. The doctor is attentive and competent, looked through all the examinations, gave recommendations and prescribed treatment for my problem :)
I recommend
I want to express my gratitude to the physiotherapist Bylino Elena Romualdovna
for treating my illness. I turned to her for the first time and was pleasantly surprised) I did a high-quality examination before the procedure (even the doctors who were at the reception when I was examined weakly somehow conducted an examination) I feel a strong specialist with a lot of experience. I go to her not only for the sake of procedures, but I can always discuss with her the current changes related to my illness. Always responds and listens, it feels like a person is interested in people's health. Very pleasant. Elena Romualdovna is a practicing doctor, and this is very valuable, believe me. The practitioner is not a thioretic, but a doctor who specifically works with you and your sores and sees how the patient feels before and after physiotherapy. Many thanks to Elena Romualdovna for her patience and hard work. Thank you) I recommend this specialist. Just FIRE)
The medical center is also on top. People are nice and polite.
Once again, thank you and all the best. Good health to all.
Take care of yourself and your family and friends.
I would like to express my gratitude to Svetlana, a call center specialist, for her sensitive and attentive attitude to my request. I applied to this medical center on 01.12.2024 . The call center promptly helped to send a ticket to a pulmonologist. My case is Pneumonia. Every minute is precious. I'm waiting for a doctor's appointment.
On the recommendation of a well-known and competent pediatrician-infectious disease specialist, my baby (1.4 years old) and I got an appointment with an allergist Bondar-Lyashuk N.S. To say that I was satisfied with the reception, I can't say anything. It is very healthy to realize that there are still doctors who treat their profession this way, despite the "multi-paper bureaucracy" and changes in the doctor/patient relationship towards the staff ... alas ...
the doctor did not just prescribe an antihistamine, saying that you have an allergy, and everything will pass. And she gave a comprehensive assessment of the disease, listened to my anxious mother, answered all my many questions WITHOUT ANGER, gave detailed recommendations on treatment, tactics, and examination. Natalia Sergeevna has deep medical knowledge. I highly recommend it!
A wonderful medical center with equally wonderful and, most importantly, professional specialists, whose selfless approach cannot but leave confidence that I am in safe hands!
We got the record mixed up, we arrived a couple of weeks earlier than necessary, but the administrator of the center helped us and the doctor took us in 19 minutes. This is very important for us, as our diagnosis is not waiting for time. We went to the pulmonologist. Good center, friendly staff)
Excellent specialists, I went here with my eldest daughter, and in a few consultations with Dr. Azem, they coped with enuresis. Now they turned to the younger one, they didn't even have any thoughts where to go - only here.
A very good center, I have been using the services for a long time. I have always received qualified help. The staff is friendly and always goes to the meeting if you need to get to the doctor faster. I do all the functional diagnostics in this center.
I have been going to this center for two years now, they provide qualified assistance, I receive progress in treatment!
5 out of 5, and special thanks to E.V. Kucko for his help!
I would like to express my gratitude to Svetlana Eduardovna Sorokina, an obstetrician-gynecologist, for always providing clear and competent information on current health issues.
experts at the highest level, I advise you! Special thanks to the girls from the reception, they explained everything and directed where they needed to go. Thank you for being there
I want to leave a review about the doctor Natalia Nikolaevna Kravtsova, after a vacation in Egypt, suddenly painful bumps appeared on her head and face, the temperature was 38, when contacting the doctor it was competent, the treatment was selected,polite, attentive, doctor, thank you!
I have been visiting this clinic for a long time with my whole family. He handled bad sleep himself - they picked up drugs qualitatively, restored sleep. We bring the children to Laura all the time. The ent is magical, one of the best in the city. The allergologist is also just a miracle, she helped our child alergic a lot. In general, wonderful doctors, caring and warm welcome, comfortable conditions, reasonable prices.
I am applying for the second time. It's great that you didn't have to wait for an appointment with a therapist for a month, as in Lode. I received a consultation. I hope that the recommendations will help to improve the emotional state👌
It is not always possible to get to the right specialist, but all information about me is stored in the database and another specialist provides services at the same high level.