I recently purchased a 100 GB package for 1 day with auto-renewal from Beeline. After the purchase, I decided to disable auto-renewal, thinking that the megabytes would remain until the end of the day, but they burned out, and the money was also written off. When I called support, I was told that I needed to read the rules on the site, although the proposal itself did not specify that megabytes burn when disconnected. I am very dissatisfied with the Beeline service and will definitely change the operator.
Good service, responsive staff, helped to sort out the problem with the SIM card, quickly and efficiently, therefore 5*. Special thanks to the operator Madina it seems))
A great place, an employee explained everything to us in good Russian, sold a SIM card, helped us install it. The office is spacious and air-conditioned, with an electronic queue.
The office is good, the service is also good, the only big disadvantage is there is no parking for cars for customers, I drove 3 laps to find a place, but I did not find it. After 1 km I had to stop and walk.
on Friday evening, I ordered a SIM card for delivery, on Sunday the operator contacted me, they used to bring the SIM card a day, but now the service is disgusting, telegram support is low, there are no specific answers, I have been waiting for a very long time, I already want to refuse delivery
The worst service and maintenance, which is also very difficult to get. The staff is rude. The travel SIM cards they sell at their retail outlets don't work!!! Tourists leave the country without using the services they paid for.
I thank Javohir's employee who worked
Today behind the 3rd window for excellent service
He is a professional in his field and a good person
But behind the first window, I don't know the name
An employee,an employee worked, thanks to
Which is the image of the company's service
Drops to 0.
A great center. Clean, beautiful. Registration is free (unlike private places), they gave me a room to choose (I made the last digits the same as in the old room), it was not long to wait and according to the coupon system.
The connection is terrible. Traffic is always going somewhere, even though you may not even use your phone. The tariffs are too high. The service is something to work on.
The worst mobile company in Uzbekistan. Every time the tariffs are unreasonably increased, both current and archived , they do not give the right to choose . All mobile companies already have 5G, they have been fully functioning throughout Tashkent for 2 years. Only Beeline does not have it and it seems it will not, I will not even regret if this company leaves the Uzbek market.
When the Internet just ended, I put 40,000 soums at once and now all this money is gone what to do in the tariff on the 16th if it ended today it ended and I put the money in today and in the evening the message came you have little money in the account what to do?
The office for corporate clients is located in the same building as the college. There are no parking spaces, even to say that it does not always work.
The managers are responsive, they try to explain everything, suggest what is needed. They go to a meeting, at some points. The room is spacious, the furniture is new, clean.
But there is one drawback, some managers take a very long time to respond in tg, although they themselves ask to write in tg. In general, there are no problems with the company.
The staff were polite, mostly came across, attentive. An electronic queue is working. Especially a lot of people have not met during their several visits, a maximum of two or three people ahead. It's a long way from the metro and bus stops, parking lots nearby are all occupied by cars of employees of nearby institutions, so you will only be able to park if you are very lucky, or you will have to walk.
One of the best operators, both for use as a communication and for a place of work. Excellent team, excellent work experience in a large successful company.
At the entrance, you must immediately take a ticket. Which one is not very clear, but it is necessary! Only 2 windows worked and there was not a big queue. But there are a lot of leaflets that allow you to prepare (choose a tariff). If you have a registration (for example, take it at a hotel), the tariff is more profitable. The Internet is normal if there aren't a lot of people around. Otherwise very slow (for example at an exhibition).
Very fast and efficient work of the operators. thanks to the boy at the reception who helped to change the SIM card in the phone. Very polite staff. Everything was done very quickly in 5 minutes I managed to get the service in 2 windows (changing the old-style SIM card to a new one and reissuing the number)
They issued a SIM card quickly and without problems, maybe they were lucky - but there were few visitors, the staff was responsive and promptly did everything that needed to be done.
The service is at a good level, polite staff, it is comfortable to be in the hall, there is an electronic queue, the location is normal in terms of transport, although it is not very close to the metro. There are parking spaces, but there are few available places.
When I hurriedly flew to Tashkent (January 2023) to open a bank account, I realized that it would be difficult and I would make all the mistakes that I could make. But the specialist of this office convinced me otherwise. I didn't remember his name, but I remember that he was sitting in the far part of the hall, on the right, as you enter. I came without temporary registration at the hotel (and without this, the SIM card was not issued) and this wonderful man did not send me back, but called my hotel, asked me to make this registration, waited for it to be sent and called me to finish the registration. Shock! Thank you, I love you.
Friendly staff, ready to help in solving your question. The connection is certainly not a fire, but the staff are great. Everything was explained in an accessible way and helped with the setup.
The service leaves much to be desired
The guys do not know what documents they request themselves, moreover, when you provide them, they incorrectly enter data, which means you have to spend much more time on a seemingly elementary request
Communications, branches and the main office — everything leaves much to be desired. The company should reconsider its attitude towards subscribers and learn to respect them at least a little. And also try to provide a little comfort to your customers. Both in the office and in communication.
I've been using Beeline for many years, but after quarantine, they began to disappoint me every day. While competitors, say Usell, improved communication, trained staff and much more, beeline seemed to just relax and "score" both on communication and on customers.
Many friends switch to yucell with complaints about beeline.
It seems like a wake-up call, don't you think.
Hence the conclusion from me and the advice: leave this company and choose something else. The same uzmobile (seemingly not very high-quality connection) works much better. And the staff are at least polite
We issued a SIM card for non-residents in 10 minutes. No questions asked, everything is on stream. They told me how to live with her further. The central branch of Kapitalbank is a 10-minute walk away
Good specialists did especially well to install an assistant consultant who helps with e-sim settings, application installation, and many other issues.
Very good service. Queues pass quickly. The staff is extremely friendly and will help in any situation. The only disadvantage is the search for parking. There really is no parking space, you have to park your car on the roadway