Everything is great. Calmly, quickly served, comfortable waiting chairs, there is a buffet, restrooms. Modern. Thanks to the staff. I will be glad to visit again!
It's a small, old airport, but it's there, and that's the main thing! I was shocked that we were boarding a plane right from the airport along the runway))), the plane stopped a little further back and was already taken by bus, although it would probably have been faster to get there))
The airport is relatively small. We flew out on schedule. The staff is very polite. Qualified and polite staff work at the information desk, they know the answer to everything)
It is always clean on the territory and inside, the staff well done perform their duties,they will always tell you if non-standard situations arise, for example with luggage, I would like to be returned as before when it was possible to bring the passenger to the door, and not go from the parking lot, for which such a large area near the main entrance, the first persons are not so often they arrive, I am glad that previously closed flights to Russia have resumed, I think they will open new destinations as far as possible, all the best
A compact airport!
I can only wish for better service and more opportunities.
The last visit surprised me. I think that *A.K. Scat* has been there recently. Since we needed, in addition to online registration, having a PT, + to stand in line in order to print a ticket, since the scanning device * barcodes and QR codes from gadgets do not work there. And AirAstana and FlyArystan somehow settled this issue.
So, after you make an online registration, just in case, print out the PT, if not, the above may happen to you)))
Good luck to everyone!
An ordinary modern airport. Small. There is a feeling that passenger traffic has become too much for the airport. It was cold in the clean zone. There is a 15-minute queue for inspection.
The staff is polite and attentive. We flew on a domestic flight, forgot our personal belongings in the cabin, and the staff helped us find everything quickly. Thanks!
A small airport. There is no exchanger, there is no sale of sim cards and WiFi. Mice walk around the waiting room. But, the staff is very polite and helpful.
It's not very good! That's ALL!!!
There is no toilet in the second terminal and in order to "go" you need to leave the terminal and, accordingly, then go through the inspection again.
Upon arrival, there are only 2-3 luggage carts and whoever got off the plane first, that's the carts) And you can continue this list of "cons" for a long time…
Good afternoon, my dear readers! The bathroom in our beautiful city of Ust-Kamenogorsk is not designed for such a large number of people. There is always a queue of people ready to use the toilet!
If you want to go back in time and walk to the plane on foot... You have a friend here! Small airport, low traffic, quiet departure to all directions of Kazakhstan)
Now I like it more, there are more elements of convenience, although on the ground floor there are places to relax, for example, elderly people who also have sore legs - there are very few, and it is very difficult for them to climb to the second floor.
The airport is very clean, everything is very clean and decent around. Inside, too, everything is very top-notch. He flew away on time, without any delays. Runway coverage is better than at many airports of international importance
I read the early reviews and expected to see something. Everything will be taken away, not the airport, but the barn, it can't be worse......
In fact: registration in three windows is lightning fast. The stall with a souvenir was opened specially for the time of registration (At 2.10 am!!!!!) . The restrooms are clean and spacious.
The customs is friendly and courteous, moms with babies were taken by the hand to the beginning of 4 queue windows!!!
The waiting room to the exit to the platform is good, there are air conditioners, cafes with real prices.
The bus was waiting for everyone. Departure without delay. Thank you for the good travel experience!
The taxi tried to raise the price, but a little further away near the stop there were taxis operating on a taximeter - state prices are three times lower than private companies. Or you can take a city bus to the center, but you should wait for the start of the route. Arrival is early, very early)))
It would be great to install sockets in the departure lounge, now many people have online conferences and meetings. I think many visitors will say "Rakhmet"))
And so everything is ok
I got only sadness from this place. The service is three-fold with tension. You can't look at the dutifrey zone without tears. There are no price tags, there is no choice, there is simply no portion cream for tea. The only thing that pleased me was the courtesy of the airport staff and cleanliness.
The inspection today was directly introduced into anger, I have not seen this anywhere else! I was very interested in the chocolate in the bag, we checked every tile, whether it was factory made.All departments checked the bag, what they were looking for is not clear! The amount of money was very interesting, the bills were checked, but when they already told me to show all the bank cards, I couldn't stand this mess anymore!!!
Overall, it's not bad. The only surprise is the non-working scoreboard in the arrival area. In one hour, 3 planes landed with a small gap. And it was not clear which airlines had landed.
The staff couldn't even tell me how to check in for a flight on the Aviata website, kz said they didn't know this site well! I did it myself! It is very strange that the staff does not even know this!! Then why are they there?????
The organization of passenger registration at the Stone Age level!. The slowness of the registration staff, the information desk reluctantly answers questions, is busy talking on a cell phone. He seems to be admiring himself. During the inspection, a penknife (not a cold weapon) and a set of tourists, a folding spoon and a folding table knife, were seized. So far, no one has requested to arrange storage, no one has offered it himself. Are they taking advantage of their position? Where do passengers' similar things then go? One can only guess. Although in all state institutions where it is forbidden to carry phones and other items, storage boxes have long been installed. Why not organize a similar event at the airport? This indicates a lack of professionalism and a low culture of air transportation service. There are two queues at check-in through two Windows, but from the third Window, those who weigh their luggage automatically distract the employee from the second Window, and passengers who stand with hand luggage in the second window are forced to wait for these passengers with luggage. There are three queues and two Windows. The prices on board the plane and in the cafe are of course for very wealthy passengers. What else are you doing in the catering business? ! People are very unhappy with such prices and the overall service. Your service itself is in a running state. I arrived in my car and did not know where to leave it under paid security during my absence. This is probably an extremely difficult task for an international airport!? I have listed only some points of weak admin management.
An ordinary provincial airport.After check-in, you have to go outside to smoke because there is no smoking area inside, in order to get back to the departure area, you have to go through control, which is very inconvenient
The first airport where they demanded to take off their shoes during the security check. Why should I ask if the shoes weren't even checked with a metal detector after I took them off, put them in a drawer and put them on some kind of table. And then you walk across the dirty floor in shoe covers.
The airport is normal, so the staff wanted to squeeze out honey, like I'm not legally conducting around the country, they say it's forbidden, but there are no arguments to prove it, they thought I'd leave them for a fool, it wasn't there, rudeness and rudeness are off the scale, where they are found, smells of corruption
The last time I was here was at the end of February. Senodea was pleasantly surprised - they changed some things, improved, modernized, put an elevator on the second floor. It smelled like civilization!
Convenient access. Parking spaces. I finally visited it. It's nice that planes from Novosibirsk have finally started flying, as much as 2 times a week. I have flown 2 times, both Airbus A320. Quickly, we will fly in just 1 hour and 20 minutes. The staff is very polite, they work perfectly and quickly. I'll fly again. I flew with S7
It is good that direct flights to Moscow have opened, and there are also flights to Novosibirsk. Over time, demand will form and there will be more frequent flights. You'll see it overgrown with shops. The only thing you need to know is that certificates/supporting documents are required for honey and other liquids in the luggage.
Compact, clean, but very sophisticated for such a large industrial regional center. There is no waiting room. The toilet in it is for one visitor. I do not advise you to have a decent snack😉 The owners of the establishment did not seem very interested in expanding the range of services for passengers. It is cold and cramped in the storage unit before boarding.
The lines of queues are very poorly organized, perhaps the reception desks should be shifted and their number increased. And as a result, it turns out that you can take a queue to enter the "sterile" area instead of the reception desk.
where the management is looking, the pure monopoly of a tiny cafe in the area after inspection, a bottle of 0.5 l. bona aqua water, 700 tenge!! ! Even in the shops of the capital's airport, including Dutifrey, there are no such prices.
A small provincial airport. There is little space in the drive, if there are two or more flights, then you will have to stand. Everything is difficult with food at the airport, only coffee and handmade sandwiches.
A standard standard airport, as in many cities of Kazakhstan and Russia. All processes are quite fast, including customs, there are no comments on the work.
The airport is small. There are few passengers and you can quickly check in and check out. You can arrive at the airport an hour before departure, slowly and calmly.
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Цой Сергей
Level 18 Local Expert
December 8, 2024
The airport is from the Soviet Union, but with elements of modern technology. There is a waiting room, there is a rack for charging gadgets. Otherwise, everything is standard, everything is clear. There is a parking lot outside, a public transport stop, you can easily go to the city.